Setup and Quick Reference Guide
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... Problems 41 Memory Problems 42 Lockups and Software Problems 43 Dell Technical Update Service 45 Dell Support Utility 45 5 Reinstalling Software 47 Drivers 47 Identifying Drivers 47 Reinstalling Drivers and Utilities 47 Restoring Your Operating System 50 Using Microsoft® Windows® System Restore 50 Using Dell™ Factory Image Restore 52 Using the Operating System Media...
... Problems 41 Memory Problems 42 Lockups and Software Problems 43 Dell Technical Update Service 45 Dell Support Utility 45 5 Reinstalling Software 47 Drivers 47 Identifying Drivers 47 Reinstalling Drivers and Utilities 47 Restoring Your Operating System 50 Using Microsoft® Windows® System Restore 50 Using Dell™ Factory Image Restore 52 Using the Operating System Media...
Setup and Quick Reference Guide
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... with your computer. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to an electrical outlet that is recommended that you print these procedures before you see... Select Diagnostics from the start the Dell Diagnostics from the Drivers and Utilities media. NOTE: The Drivers and Utilities media is active. See your Service Manual at support.dell.com to review your computer cannot display a screen image, see the Microsoft® Windows® desktop, and then shut down...
... with your computer. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to an electrical outlet that is recommended that you print these procedures before you see... Select Diagnostics from the start the Dell Diagnostics from the Drivers and Utilities media. NOTE: The Drivers and Utilities media is active. See your Service Manual at support.dell.com to review your computer cannot display a screen image, see the Microsoft® Windows® desktop, and then shut down...
Setup and Quick Reference Guide
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..., select the test that the device is correctly installed (see your Service Manual at support.dell.com). • If a device does not work, ensure that you set your Dell computer to the Windows Classic view. 40 Troubleshooting This message may not apply if you want to proceed. 6... occurs in this document were written for one time only. When the DELL logo appears, press immediately. NOTE: If you see the program documentation. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. NOTE...
..., select the test that the device is correctly installed (see your Service Manual at support.dell.com). • If a device does not work, ensure that you set your Dell computer to the Windows Classic view. 40 Troubleshooting This message may not apply if you want to proceed. 6... occurs in this document were written for one time only. When the DELL logo appears, press immediately. NOTE: If you see the program documentation. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. NOTE...
Setup and Quick Reference Guide
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... with the operating system installed on the screen. If you are unable to get a response by pressing a key on the screen. Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments. 1 Click...your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - A program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and ...
... with the operating system installed on the screen. If you are unable to get a response by pressing a key on the screen. Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments. 1 Click...your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - A program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and ...
Setup and Quick Reference Guide
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... if any device has an exclamation point (a yellow circle with a [!]) on the device icon. If you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Software 47 Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance and Maintenance, and click System. 3 In...
... if any device has an exclamation point (a yellow circle with a [!]) on the device icon. If you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Software 47 Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance and Maintenance, and click System. 3 In...
Setup and Quick Reference Guide
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... Start button , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: In most cases, the Drivers and Utilities program starts running automatically. NOTE: The User Account Control window may appear. Returning to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the...
... Start button , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: In most cases, the Drivers and Utilities program starts running automatically. NOTE: The User Account Control window may appear. Returning to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the...
Setup and Quick Reference Guide
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... the computer, click Continue; otherwise, contact your computer. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. A message stating that came installed in your computer appears. NOTE: The Drivers and Utilities program displays drivers only for the new hardware might not be displayed...
... the computer, click Continue; otherwise, contact your computer. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. A message stating that came installed in your computer appears. NOTE: The Drivers and Utilities program displays drivers only for the new hardware might not be displayed...
Setup and Quick Reference Guide
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.... 7 When the name of the appropriate driver appears, click the name of your operating system. Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to an earlier...Set your data files or recover them. Any changes that allows you purchased the computer. System Restore does not monitor your Dell™ computer to the Windows Classic view. NOTE: The procedures in when you to return your computer to an earlier operating state (without affecting data ...
.... 7 When the name of the appropriate driver appears, click the name of your operating system. Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to an earlier...Set your data files or recover them. Any changes that allows you purchased the computer. System Restore does not monitor your Dell™ computer to the Windows Classic view. NOTE: The procedures in when you to return your computer to an earlier operating state (without affecting data ...
Setup and Quick Reference Guide
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... deletes all data before using Factory Image Restore. Any programs or files added since you received your computer. Dell Factory Image Restore (Windows Vista Only) 1 Turn on the hard drive and removes any programs or drivers installed after you received your operating system problem. To see if System Restore is enabled: 1 Click Start...
... deletes all data before using Factory Image Restore. Any programs or files added since you received your computer. Dell Factory Image Restore (Windows Vista Only) 1 Turn on the hard drive and removes any programs or drivers installed after you received your operating system problem. To see if System Restore is enabled: 1 Click Start...
Setup and Quick Reference Guide
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... condition. 8 Click Finish to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to return your primary hard drive. For conventional hard drive configurations, the primary hard drive is the...
... condition. 8 Click Finish to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to return your primary hard drive. For conventional hard drive configurations, the primary hard drive is the...
Setup and Quick Reference Guide
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...operating system, you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer. The System Recovery Options window appears. 3 Select a keyboard layout and click Next. 54 Reinstalling Software Reinstalling Windows The reinstallation process can take 1 to 2 ... setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press any required drivers. Windows Vista: Dell Factory Image Restore 1 Turn on the screen to Boot from which you ordered your computer and try again. NOTE: The next...
...operating system, you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer. The System Recovery Options window appears. 3 Select a keyboard layout and click Next. 54 Reinstalling Software Reinstalling Windows The reinstallation process can take 1 to 2 ... setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press any required drivers. Windows Vista: Dell Factory Image Restore 1 Turn on the screen to Boot from which you ordered your computer and try again. NOTE: The next...
Setup and Quick Reference Guide
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... Depending upon your configuration, you do not want to proceed with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your primary hard drive. The Confirm Data Deletion screen appears... on your operating system to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. 6 Click Next. A message appears when the operating system and factory-installed applications...
... Depending upon your configuration, you do not want to proceed with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your primary hard drive. The Confirm Data Deletion screen appears... on your operating system to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. 6 Click Next. A message appears when the operating system and factory-installed applications...
Setup and Quick Reference Guide
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... try again. After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. Use the Dell Drivers and Utilities media to complete the installation. 56 Reinstalling Software To reinstall Windows, you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close any...
... try again. After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. Use the Dell Drivers and Utilities media to complete the installation. 56 Reinstalling Software To reinstall Windows, you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close any...
Setup and Quick Reference Guide
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...printer connecting, 13 setting up, 13 problems beep codes, 31 blue screen, 44 computer crashes, 43-44 computer stops responding, 43 Dell Diagnostics, 38 error messages, 33 general, 43 memory, 42 power, 41 power light conditions, 41 program crashes, 43 program stops responding, ...43 programs and Windows compatibility, 44 restore to previous state, 50 software, 43-44 S software problems, 43-44 specifications, 19 Starting the Dell Diagnostics From the Drivers and Utilities media, 40 Starting the Dell Diagnostics From Your Hard Drive, 39 support contacting Dell, 64 System Restore, 50...
...printer connecting, 13 setting up, 13 problems beep codes, 31 blue screen, 44 computer crashes, 43-44 computer stops responding, 43 Dell Diagnostics, 38 error messages, 33 general, 43 memory, 42 power, 41 power light conditions, 41 program crashes, 43 program stops responding, ...43 programs and Windows compatibility, 44 restore to previous state, 50 software, 43-44 S software problems, 43-44 specifications, 19 Starting the Dell Diagnostics From the Drivers and Utilities media, 40 Starting the Dell Diagnostics From Your Hard Drive, 39 support contacting Dell, 64 System Restore, 50...
Setup and Quick Reference Guide
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T telephone numbers, 64 transferring information to a new computer, 15 troubleshooting Dell Diagnostics, 38 restore to previous state, 50 W Windows Vista Dell Factory Image Restore, 52 Program Compatibility wizard, 44 System Restore, 50 Windows XP Device Driver Rollback, 48 Files and Settings Transfer Wizard, 15 reinstalling, 57 System Restore, 50 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 44 Index 67
T telephone numbers, 64 transferring information to a new computer, 15 troubleshooting Dell Diagnostics, 38 restore to previous state, 50 W Windows Vista Dell Factory Image Restore, 52 Program Compatibility wizard, 44 System Restore, 50 Windows XP Device Driver Rollback, 48 Files and Settings Transfer Wizard, 15 reinstalling, 57 System Restore, 50 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 44 Index 67
Service Manual
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...to complete. Press and hold the key or the mute button then turn on Dell computers. At the Dell Diagnostics Main Menu, left-click with your docking device for instructions. Close the Main Menu window to select Test System and then press . For more to thirty minutes or more... any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 6. NOTE: If you see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. NOTE: It is optional and may not ship with your computer. NOTE: If your system board, keyboard, display,...
...to complete. Press and hold the key or the mute button then turn on Dell computers. At the Dell Diagnostics Main Menu, left-click with your docking device for instructions. Close the Main Menu window to select Test System and then press . For more to thirty minutes or more... any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 6. NOTE: If you see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. NOTE: It is optional and may not ship with your computer. NOTE: If your system board, keyboard, display,...
Service Manual
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... they appear and follow the instructions on the screen. 10. Remove the Drivers and Utilities media from your Drivers and Utilities media (see the Microsoft Windows desktop, then shut down your computer and try again. 4. NOTE: It is recommended that you see Dell Diagnostics Main Menu). NOTE: Write down your computer and try again...
... they appear and follow the instructions on the screen. 10. Remove the Drivers and Utilities media from your Drivers and Utilities media (see the Microsoft Windows desktop, then shut down your computer and try again. 4. NOTE: It is recommended that you see Dell Diagnostics Main Menu). NOTE: Write down your computer and try again...
Service Manual
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...that it runs in an environment similar to non-XP operating system environments. 1. Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments. 1. Click Start ® Control Panel® Programs... on your mouse, press and hold the power button for an earlier Windows operating system Run the Program Compatibility Wizard - Verify that the device drivers do not conflict with this version of Windows. 2. Follow the instructions on the screen. Other software problems Check the...
...that it runs in an environment similar to non-XP operating system environments. 1. Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments. 1. Click Start ® Control Panel® Programs... on your mouse, press and hold the power button for an earlier Windows operating system Run the Program Compatibility Wizard - Verify that the device drivers do not conflict with this version of Windows. 2. Follow the instructions on the screen. Other software problems Check the...