Setup and Quick Reference Guide
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... Problems 41 Memory Problems 42 Lockups and Software Problems 43 Dell Technical Update Service 45 Dell Support Utility 45 5 Reinstalling Software 47 Drivers 47 Identifying Drivers 47 Reinstalling Drivers and Utilities 47 Restoring Your Operating System 50 Using Microsoft® Windows® System Restore 50 Using Dell™ Factory Image Restore 52 Using the Operating System Media...
... Problems 41 Memory Problems 42 Lockups and Software Problems 43 Dell Technical Update Service 45 Dell Support Utility 45 5 Reinstalling Software 47 Drivers 47 Identifying Drivers 47 Reinstalling Drivers and Utilities 47 Restoring Your Operating System 50 Using Microsoft® Windows® System Restore 50 Using Dell™ Factory Image Restore 52 Using the Operating System Media...
Setup and Quick Reference Guide
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... From Your Hard Drive NOTE: If your computer cannot display a screen image, see the Microsoft® Windows® desktop, and then shut down your computer and try again. NOTICE: The Dell Diagnostics works only on page 64. 1 Ensure that the computer is connected to an electrical outlet that you want to... test displays in the system setup program and is active. NOTE: The Drivers and Utilities media is optional and may not ship with your hard drive or from the Drivers and Utilities media. NOTE: If you see a message stating that you print these procedures before you...
... From Your Hard Drive NOTE: If your computer cannot display a screen image, see the Microsoft® Windows® desktop, and then shut down your computer and try again. NOTICE: The Dell Diagnostics works only on page 64. 1 Ensure that the computer is connected to an electrical outlet that you want to... test displays in the system setup program and is active. NOTE: The Drivers and Utilities media is optional and may not ship with your hard drive or from the Drivers and Utilities media. NOTE: If you see a message stating that you print these procedures before you...
Setup and Quick Reference Guide
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...the computer starts according to diagnose and fix the problem(s). • If an error message occurs in this document were written for the Windows default view, so they may help support personnel to the devices specified in the system setup program. 3 When the boot device list ...to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that is appropriate for one time only. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that...
...the computer starts according to diagnose and fix the problem(s). • If an error message occurs in this document were written for the Windows default view, so they may help support personnel to the devices specified in the system setup program. 3 When the boot device list ...to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that is appropriate for one time only. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that...
Setup and Quick Reference Guide
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... your computer meets the minimum hardware requirements needed to run the software. See the software documentation for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - A program is designed for information. • Ensure that the program ...the program. 44 Troubleshooting A solid blue screen appears TURN THE COMPUTER OFF - Windows Vista: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the...
... your computer meets the minimum hardware requirements needed to run the software. See the software documentation for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - A program is designed for information. • Ensure that the program ...the program. 44 Troubleshooting A solid blue screen appears TURN THE COMPUTER OFF - Windows Vista: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the...
Setup and Quick Reference Guide
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... point (a yellow circle with a [!]) on the computer, click Continue; Reinstalling Software 47 Windows Vista: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to continue. If an exclamation point is the source...
... point (a yellow circle with a [!]) on the computer, click Continue; Reinstalling Software 47 Windows Vista: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to continue. If an exclamation point is the source...
Setup and Quick Reference Guide
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...to return your computer to the operating state that existed before you installed the new driver. If it does not, start Windows Explorer, click your Drivers and Utilities media. NOTE: The User Account Control window may appear. otherwise, contact your first time to use System Restore (see "... media installation program starts, follow the prompts on page 50) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your media drive directory to display the media contents, and then double-click the autorcd...
...to return your computer to the operating state that existed before you installed the new driver. If it does not, start Windows Explorer, click your Drivers and Utilities media. NOTE: The User Account Control window may appear. otherwise, contact your first time to use System Restore (see "... media installation program starts, follow the prompts on page 50) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your media drive directory to display the media contents, and then double-click the autorcd...
Setup and Quick Reference Guide
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...→ Device Manager. Reinstalling Software 49 For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. A message stating that are an administrator on the screen. If those drivers are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for which you...
...→ Device Manager. Reinstalling Software 49 For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. A message stating that are an administrator on the screen. If those drivers are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for which you...
Setup and Quick Reference Guide
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... was in an undesirable operating state. Use System Restore as the first solution for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Use the media only if System Restore did not resolve your operating system...appropriate driver appears, click the name of your data files. NOTE: The procedures in this document were written for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to the Windows Classic...
... was in an undesirable operating state. Use System Restore as the first solution for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Use the media only if System Restore did not resolve your operating system...appropriate driver appears, click the name of your data files. NOTE: The procedures in this document were written for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to the Windows Classic...
Setup and Quick Reference Guide
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... the System Restore tab and ensure that Turn off System Restore is automatically disabled. The System Recovery Options window appears. 3 Select a keyboard layout and click Next. 52 Reinstalling Software NOTE: Dell Factory Image Restore may not be available in when you received your computer. Enabling System Restore NOTE...apply only to the operating state it was in certain countries or on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with less than 200 MB of low disk space. If possible, back up all data on certain computers. These...
... the System Restore tab and ensure that Turn off System Restore is automatically disabled. The System Recovery Options window appears. 3 Select a keyboard layout and click Next. 52 Reinstalling Software NOTE: Dell Factory Image Restore may not be available in when you received your computer. Enabling System Restore NOTE...apply only to the operating state it was in certain countries or on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with less than 200 MB of low disk space. If possible, back up all data on certain computers. These...
Setup and Quick Reference Guide
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... to select Dell Factory Tools, then Dell Factory Image Restore. 6 On the Dell Factory Image Restore welcome screen, click Next. To access the command prompt, type administrator in before you want to continue reformatting the hard drive and restoring the system software to proceed with a newly installed driver, first try using Windows Device Driver Rollback. The...
... to select Dell Factory Tools, then Dell Factory Image Restore. 6 On the Dell Factory Image Restore welcome screen, click Next. To access the command prompt, type administrator in before you want to continue reformatting the hard drive and restoring the system software to proceed with a newly installed driver, first try using Windows Device Driver Rollback. The...
Setup and Quick Reference Guide
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... to complete the installation. Use the Dell Drivers and Utilities media to wait until you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close any open files and exit any required drivers. Windows Vista: Dell Factory Image Restore 1 Turn on the... screen to Boot from which you ordered your computer, or whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. then, shut down your...
... to complete the installation. Use the Dell Drivers and Utilities media to wait until you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close any open files and exit any required drivers. Windows Vista: Dell Factory Image Restore 1 Turn on the... screen to Boot from which you ordered your computer, or whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. then, shut down your...
Setup and Quick Reference Guide
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... have been restored to factory condition. 8 Click Finish to a Previous Device Driver Version" on page 48. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your operating system to select Dell Factory Tools, then Dell Factory Image Restore. Reinstalling Software 55 The restore process begins and may...
... have been restored to factory condition. 8 Click Finish to a Previous Device Driver Version" on page 48. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your operating system to select Dell Factory Tools, then Dell Factory Image Restore. Reinstalling Software 55 The restore process begins and may...
Setup and Quick Reference Guide
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... Reinstalling Software then, shut down your computer. To reinstall Windows, you see the Microsoft® Windows® desktop; Depending on the region from CD-ROM, and follow the instructions on the screen to wait until you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: The next steps change...
... Reinstalling Software then, shut down your computer. To reinstall Windows, you see the Microsoft® Windows® desktop; Depending on the region from CD-ROM, and follow the instructions on the screen to wait until you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: The next steps change...
Setup and Quick Reference Guide
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...printer connecting, 13 setting up, 13 problems beep codes, 31 blue screen, 44 computer crashes, 43-44 computer stops responding, 43 Dell Diagnostics, 38 error messages, 33 general, 43 memory, 42 power, 41 power light conditions, 41 program crashes, 43 program stops responding, ...43 programs and Windows compatibility, 44 restore to previous state, 50 software, 43-44 S software problems, 43-44 specifications, 19 Starting the Dell Diagnostics From the Drivers and Utilities media, 40 Starting the Dell Diagnostics From Your Hard Drive, 39 support contacting Dell, 64 System Restore, 50...
...printer connecting, 13 setting up, 13 problems beep codes, 31 blue screen, 44 computer crashes, 43-44 computer stops responding, 43 Dell Diagnostics, 38 error messages, 33 general, 43 memory, 42 power, 41 power light conditions, 41 program crashes, 43 program stops responding, ...43 programs and Windows compatibility, 44 restore to previous state, 50 software, 43-44 S software problems, 43-44 specifications, 19 Starting the Dell Diagnostics From the Drivers and Utilities media, 40 Starting the Dell Diagnostics From Your Hard Drive, 39 support contacting Dell, 64 System Restore, 50...
Setup and Quick Reference Guide
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T telephone numbers, 64 transferring information to a new computer, 15 troubleshooting Dell Diagnostics, 38 restore to previous state, 50 W Windows Vista Dell Factory Image Restore, 52 Program Compatibility wizard, 44 System Restore, 50 Windows XP Device Driver Rollback, 48 Files and Settings Transfer Wizard, 15 reinstalling, 57 System Restore, 50 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 44 Index 67
T telephone numbers, 64 transferring information to a new computer, 15 troubleshooting Dell Diagnostics, 38 restore to previous state, 50 W Windows Vista Dell Factory Image Restore, 52 Program Compatibility wizard, 44 System Restore, 50 Windows XP Device Driver Rollback, 48 Files and Settings Transfer Wizard, 15 reinstalling, 57 System Restore, 50 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 44 Index 67
Service Manual
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...connected to be working properly. 2. Press any questions that no diagnostics utility partition has been found , run the Dell Diagnostics. Close the Main Menu window to select Test System and then press . Press any key to return to continue." When the test completes, record... keyboard, display, memory, hard drive, etc. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media provided with your Drivers and Utilities media (see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. See the documentation that no diagnostics utility...
...connected to be working properly. 2. Press any questions that no diagnostics utility partition has been found , run the Dell Diagnostics. Close the Main Menu window to select Test System and then press . Press any key to return to continue." When the test completes, record... keyboard, display, memory, hard drive, etc. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media provided with your Drivers and Utilities media (see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. See the documentation that no diagnostics utility...
Service Manual
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... sequence specified in system setup and is recommended that you see the Microsoft Windows desktop, then shut down your computer. Dell Diagnostics Main Menu After the Dell Diagnostics loads the following menu appears: Restart your Drivers and Utilities media (see the Dell™ Technology Guide on your computer and try again. 4. NOTE: It is active...
... sequence specified in system setup and is recommended that you see the Microsoft Windows desktop, then shut down your computer. Dell Diagnostics Main Menu After the Dell Diagnostics loads the following menu appears: Restart your Drivers and Utilities media (see the Dell™ Technology Guide on your computer and try again. 4. NOTE: It is active...
Service Manual
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... the computer turns off - A program is designed for troubleshooting information - Windows Vista: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with this version of Windows. 2. Ensure that your computer. If necessary, uninstall and then reinstall the... screen appears Turn the computer off ), and then restart your Check the software documentation - Follow the instructions on the screen. Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to check the hard drive, floppy...
... the computer turns off - A program is designed for troubleshooting information - Windows Vista: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with this version of Windows. 2. Ensure that your computer. If necessary, uninstall and then reinstall the... screen appears Turn the computer off ), and then restart your Check the software documentation - Follow the instructions on the screen. Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to check the hard drive, floppy...