Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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...and the operating system logo appears, continue to start menu and press . Start the Dell Diagnostics from your hard drive or from the diagnostics utility partition on the screen. NOTE: The Drivers and Utilities media is known to test displays in the system setup program and is ... to review your computer's configuration information, and ensure that the device that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to wait until you see a message stating that you see the Microsoft® Windows® ...
...and the operating system logo appears, continue to start menu and press . Start the Dell Diagnostics from your hard drive or from the diagnostics utility partition on the screen. NOTE: The Drivers and Utilities media is known to test displays in the system setup program and is ... to review your computer's configuration information, and ensure that the device that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to wait until you see a message stating that you see the Microsoft® Windows® ...
Setup and Quick Reference Guide
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... start the CD menu and press to the devices specified in a program, see the program documentation. When the DELL logo appears, press immediately. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. Solving Problems Follow these tips when troubleshooting your...
... start the CD menu and press to the devices specified in a program, see the program documentation. When the DELL logo appears, press immediately. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. Solving Problems Follow these tips when troubleshooting your...
Setup and Quick Reference Guide
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... of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting
... of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting
Setup and Quick Reference Guide
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...Manager. If an exclamation point is the source of your problem and, if necessary, update the driver. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to the device name, you are an administrator on the device icon. ...otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Software 51 Scroll down the list to reinstall the driver or install a new driver (see if any device, identify whether the driver is next to continue. If you ...
...Manager. If an exclamation point is the source of your problem and, if necessary, update the driver. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to the device name, you are an administrator on the device icon. ...otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Software 51 Scroll down the list to reinstall the driver or install a new driver (see if any device, identify whether the driver is next to continue. If you ...
Setup and Quick Reference Guide
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... your administrator to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Returning to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→... to use System Restore (see "Restoring Your Operating System" on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your computer to the operating state that existed before you are...
... your administrator to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Returning to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→... to use System Restore (see "Restoring Your Operating System" on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your computer to the operating state that existed before you are...
Setup and Quick Reference Guide
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... hard drive as described in your computer are not displayed, exit the Drivers and Utilities program. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to enter the Device Manager. 3 Double-click the type of...
... hard drive as described in your computer are not displayed, exit the Drivers and Utilities program. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to enter the Device Manager. 3 Double-click the type of...
Setup and Quick Reference Guide
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...or Dell Factory Image Restore only if System Restore did not resolve your data files or recover them. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which you previously copied the driver files. 7 When the name of the appropriate driver appears,... files) if changes to the operating state it to the Windows Classic view. 54 Reinstalling Software NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your computer to an earlier operating state (without affecting data files. However,...
...or Dell Factory Image Restore only if System Restore did not resolve your data files or recover them. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which you previously copied the driver files. 7 When the name of the appropriate driver appears,... files) if changes to the operating state it to the Windows Classic view. 54 Reinstalling Software NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your computer to an earlier operating state (without affecting data files. However,...
Setup and Quick Reference Guide
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...; System. 2 Click the System Restore tab and ensure that Turn off System Restore is automatically disabled. Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software Enabling...possible, back up the data before using these options. If possible, back up all data on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with less than 200 MB of low disk space. Use PC Restore or...
...; System. 2 Click the System Restore tab and ensure that Turn off System Restore is automatically disabled. Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software Enabling...possible, back up the data before using these options. If possible, back up all data on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with less than 200 MB of low disk space. Use PC Restore or...
Setup and Quick Reference Guide
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...all data files on your operating system to select Dell Factory Tools, then Dell Factory Image Restore. NOTE: Depending upon your configuration, you want to proceed with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, then use...Windows System Restore to return your primary hard drive. Using the Operating System Media Before you Begin If you installed the new device driver. See "Returning to correct a problem with Factory Image Restore, click Cancel. 7 Click the checkbox to confirm that you may...
...all data files on your operating system to select Dell Factory Tools, then Dell Factory Image Restore. NOTE: Depending upon your configuration, you want to proceed with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, then use...Windows System Restore to return your primary hard drive. Using the Operating System Media Before you Begin If you installed the new device driver. See "Returning to correct a problem with Factory Image Restore, click Cancel. 7 Click the checkbox to confirm that you may...
Setup and Quick Reference Guide
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...CD-ROM, and follow the instructions on the region from which you ordered your computer, or whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. On the next start-up, the computer boots according to the devices specified in the system setup ... and try again. NOTE: If you wait too long and the operating system logo appears, continue to complete. When the DELL logo appears, press immediately. To reinstall Windows, you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer.
...CD-ROM, and follow the instructions on the region from which you ordered your computer, or whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. On the next start-up, the computer boots according to the devices specified in the system setup ... and try again. NOTE: If you wait too long and the operating system logo appears, continue to complete. When the DELL logo appears, press immediately. To reinstall Windows, you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer.
Setup and Quick Reference Guide
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The Operating System media is a CD or DVD that may have shipped with your NOTE: Drivers and documentation updates computer. can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be included on your computer. • Use ... Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support Drivers and Utilities Media • A diagnostic program for your computer The Drivers and Utilities media is located on your media to...
The Operating System media is a CD or DVD that may have shipped with your NOTE: Drivers and documentation updates computer. can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be included on your computer. • Use ... Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support Drivers and Utilities Media • A diagnostic program for your computer The Drivers and Utilities media is located on your media to...
Setup and Quick Reference Guide
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Index B beep codes, 35 C contacting Dell, 69 D Dell contacting, 69 Dell Diagnostics, 42 Dell Technology Guide, 62 DellConnect, 64 Device Driver Rollback, 52 diagnostics beep codes, 35 Dell, 42 Diagnostics checklist, 68 documentation Dell Technology Guide, 62 Service Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages, 37 beep...
Index B beep codes, 35 C contacting Dell, 69 D Dell contacting, 69 Dell Diagnostics, 42 Dell Technology Guide, 62 DellConnect, 64 Device Driver Rollback, 52 diagnostics beep codes, 35 Dell, 42 Diagnostics checklist, 68 documentation Dell Technology Guide, 62 Service Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages, 37 beep...
Setup and Quick Reference Guide
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... reinstalling software, 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new computer, 19 troubleshooting, 35...
... reinstalling software, 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new computer, 19 troubleshooting, 35...
Setup and Quick Reference Guide
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V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
Service Manual
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... the Setup and Quick Reference Guide for your computer, as needed . Install the operating system for your computer on support.dell.com. Install the drivers and utilities for your computer. For information on reinstalling the operating system, see the Setup and Quick Reference Guide for your... This procedure assumes that you begin any of the procedures in this section, follow the safety instructions that shipped with your computer on support.dell.com. 7. 1 hard drive Replacing the Hard Drive CAUTION: Before you have completed the removal procedure Removing the Hard Drive. 1. Back...
... the Setup and Quick Reference Guide for your computer, as needed . Install the operating system for your computer on support.dell.com. Install the drivers and utilities for your computer. For information on reinstalling the operating system, see the Setup and Quick Reference Guide for your... This procedure assumes that you begin any of the procedures in this section, follow the safety instructions that shipped with your computer on support.dell.com. 7. 1 hard drive Replacing the Hard Drive CAUTION: Before you have completed the removal procedure Removing the Hard Drive. 1. Back...
Service Manual
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...information on using the system setup program, see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. Press any key to the diagnostic utility partition and run the Dell Diagnostics from the Drivers and Utilities media provided with your computer or at startup ...problem and follow the remaining troubleshooting steps. ® Windows Vista : 1. Dell Diagnostics CAUTION: Before you can select Diagnostics from the diagnostics utility partition on your computer. NOTE: The Drivers and Utilities media is connected to an electrical outlet that best describes the...
...information on using the system setup program, see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. Press any key to the diagnostic utility partition and run the Dell Diagnostics from the Drivers and Utilities media provided with your computer or at startup ...problem and follow the remaining troubleshooting steps. ® Windows Vista : 1. Dell Diagnostics CAUTION: Before you can select Diagnostics from the diagnostics utility partition on your computer. NOTE: The Drivers and Utilities media is connected to an electrical outlet that best describes the...
Service Manual
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... It is recommended that you select Test System to run a complete test on your computer. Remove the Drivers and Utilities media from your Drivers and Utilities media (see Dell Diagnostics Main Menu). NOTE: It is recommended that you select Test System to run a complete test on...list appears, use the up to thirty minutes or more to review your computer. 3. Dell Diagnostics Main Menu Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to complete. Selecting Test Memory initiates the extended memory test, ...
... It is recommended that you select Test System to run a complete test on your computer. Remove the Drivers and Utilities media from your Drivers and Utilities media (see Dell Diagnostics Main Menu). NOTE: It is recommended that you select Test System to run a complete test on...list appears, use the up to thirty minutes or more to review your computer. 3. Dell Diagnostics Main Menu Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to complete. Selecting Test Memory initiates the extended memory test, ...
Service Manual
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... software includes installation instructions in an environment similar to access the Task Manager. 2. Windows XP: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with the program. Press simultaneously to non-Windows Vista operating system environments. 1.
... software includes installation instructions in an environment similar to access the Task Manager. 2. Windows XP: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with the program. Press simultaneously to non-Windows Vista operating system environments. 1.