Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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... system logo appears, continue to wait until you see "Contacting Dell" on page 69. 1 Ensure that the computer is connected to an electrical outlet that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start menu and... press . Select Diagnostics from the Drivers and Utilities media. It is recommended that you want to test displays in the...
... system logo appears, continue to wait until you see "Contacting Dell" on page 69. 1 Ensure that the computer is connected to an electrical outlet that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start menu and... press . Select Diagnostics from the Drivers and Utilities media. It is recommended that you want to test displays in the...
Setup and Quick Reference Guide
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..., continue to the Windows Classic view. 44 Troubleshooting NOTE: The next steps change the boot sequence for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that the part is correctly installed (see the Microsoft® Windows® desktop; Solving Problems... want to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that is properly connected. • If an error message appears on the screen. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down the exact message....
..., continue to the Windows Classic view. 44 Troubleshooting NOTE: The next steps change the boot sequence for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that the part is correctly installed (see the Microsoft® Windows® desktop; Solving Problems... want to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that is properly connected. • If an error message appears on the screen. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down the exact message....
Setup and Quick Reference Guide
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... SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that your computer. • Ensure that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. Windows XP: The Program Compatibility...
... SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that your computer. • Ensure that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. Windows XP: The Program Compatibility...
Setup and Quick Reference Guide
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...has an exclamation point (a yellow circle with any device, identify whether the driver is next to continue. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer might not work correctly. If you are an ...name, you may appear. If you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for Dell™ computers. otherwise, contact your problem and, if necessary, update the driver. Reinstalling Software Drivers Identifying Drivers If you experience a problem with a [!])...
...has an exclamation point (a yellow circle with any device, identify whether the driver is next to continue. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer might not work correctly. If you are an ...name, you may appear. If you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for Dell™ computers. otherwise, contact your problem and, if necessary, update the driver. Reinstalling Software Drivers Identifying Drivers If you experience a problem with a [!])...
Setup and Quick Reference Guide
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...computer to the operating state that existed before you are an administrator on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your media drive directory to display the media contents, and then ...double-click the autorcd.exe file. 52 Reinstalling Software Returning to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for which...
...computer to the operating state that existed before you are an administrator on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your media drive directory to display the media contents, and then ...double-click the autorcd.exe file. 52 Reinstalling Software Returning to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for which...
Setup and Quick Reference Guide
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...; Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the screen. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. otherwise, contact your computer. 3 When the InstallShield Wizard Complete window appears, remove the...
...; Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the screen. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. otherwise, contact your computer. 3 When the InstallShield Wizard Complete window appears, remove the...
Setup and Quick Reference Guide
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...to the Windows Classic view. However, using the Operating System disc also deletes all data on the hard drive. Use Dell PC Restore or Dell Factory Image Restore only if System Restore did not resolve your computer are completely reversible. Using Microsoft Windows System Restore ...The Windows operating systems provide a System Restore option which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your Dell™ computer to the Windows Classic view. 54 Reinstalling Software 6 Click Browse and browse ...
...to the Windows Classic view. However, using the Operating System disc also deletes all data on the hard drive. Use Dell PC Restore or Dell Factory Image Restore only if System Restore did not resolve your computer are completely reversible. Using Microsoft Windows System Restore ...The Windows operating systems provide a System Restore option which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your Dell™ computer to the Windows Classic view. 54 Reinstalling Software 6 Click Browse and browse ...
Setup and Quick Reference Guide
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... and removes any programs or drivers installed after you received your computer. regardless of free hard-disk space available, System Restore is unchecked. These options restore your hard drive to restore your operating system problem. If possible, back up the data before using these options. NOTE: Dell PC Restore by Symantec and...
... and removes any programs or drivers installed after you received your computer. regardless of free hard-disk space available, System Restore is unchecked. These options restore your hard drive to restore your operating system problem. If possible, back up the data before using these options. NOTE: Dell PC Restore by Symantec and...
Setup and Quick Reference Guide
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...the recovery options, log on your operating system to complete. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to select Dell Factory Tools, then Dell Factory Image Restore. Reinstalling Software 59 NOTE: Depending upon your configuration, you... installed the new device driver. NOTICE: Before performing the installation, back up all data files ...
...the recovery options, log on your operating system to complete. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to select Dell Factory Tools, then Dell Factory Image Restore. Reinstalling Software 59 NOTE: Depending upon your configuration, you... installed the new device driver. NOTICE: Before performing the installation, back up all data files ...
Setup and Quick Reference Guide
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...Restart the computer. then, shut down your computer. NOTE: The next steps change the boot sequence for one time only. Use the Dell Drivers and Utilities media to complete the installation. 60 Reinstalling Software Reinstalling Windows The reinstallation process can take 1 to 2 hours to wait until... region from which you ordered your computer, or whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. To reinstall Windows, you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer...
...Restart the computer. then, shut down your computer. NOTE: The next steps change the boot sequence for one time only. Use the Dell Drivers and Utilities media to complete the installation. 60 Reinstalling Software Reinstalling Windows The reinstallation process can take 1 to 2 hours to wait until... region from which you ordered your computer, or whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. To reinstall Windows, you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer...
Setup and Quick Reference Guide
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.../Label Contents Service Tag/Express Service Code Label The Service Tag/Express Service Code is a CD • Drivers for technicians or experienced users. can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be included ... to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support Drivers and Utilities Media • A diagnostic program for your NOTE: Drivers and documentation updates computer. Finding Information NOTE: Some...
.../Label Contents Service Tag/Express Service Code Label The Service Tag/Express Service Code is a CD • Drivers for technicians or experienced users. can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be included ... to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support Drivers and Utilities Media • A diagnostic program for your NOTE: Drivers and documentation updates computer. Finding Information NOTE: Some...
Setup and Quick Reference Guide
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Index B beep codes, 35 C contacting Dell, 69 D Dell contacting, 69 Dell Diagnostics, 42 Dell Technology Guide, 62 DellConnect, 64 Device Driver Rollback, 52 diagnostics beep codes, 35 Dell, 42 Diagnostics checklist, 68 documentation Dell Technology Guide, 62 Service Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages, 37 beep...
Index B beep codes, 35 C contacting Dell, 69 D Dell contacting, 69 Dell Diagnostics, 42 Dell Technology Guide, 62 DellConnect, 64 Device Driver Rollback, 52 diagnostics beep codes, 35 Dell, 42 Diagnostics checklist, 68 documentation Dell Technology Guide, 62 Service Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages, 37 beep...
Setup and Quick Reference Guide
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... reinstalling software, 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new computer, 19 troubleshooting, 35...
... reinstalling software, 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new computer, 19 troubleshooting, 35...
Setup and Quick Reference Guide
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V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
Service Manual
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... Replace the hard drive bracket into the hard drive connector until the drive is fully seated in the bracket. 2. For information on reinstalling drivers and utilities, see the Setup and Quick Reference Guide for your computer, as needed . Replace the three screws securing the hard drive....to secure the cover. 6. For information on reinstalling the operating system, see the Setup and Quick Reference Guide for your computer on support.dell.com. 7. Replace the hard drive cover aligning the notches. 5. Install the operating system for your computer, as needed . 1 hard drive...
... Replace the hard drive bracket into the hard drive connector until the drive is fully seated in the bracket. 2. For information on reinstalling drivers and utilities, see the Setup and Quick Reference Guide for your computer, as needed . Replace the three screws securing the hard drive....to secure the cover. 6. For information on reinstalling the operating system, see the Setup and Quick Reference Guide for your computer on support.dell.com. 7. Replace the hard drive cover aligning the notches. 5. Install the operating system for your computer, as needed . 1 hard drive...
Service Manual
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...and press to start the search. 3. See the documentation that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media provided with your computer. NOTE: If you see a message stating that came with your computer. ...setup to the diagnostic utility partition and run the Dell Diagnostics before contacting Dell for instructions. For more information on using the system setup program, see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. The Dell Diagnostics is located on a separate diagnostic utility ...
...and press to start the search. 3. See the documentation that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media provided with your computer. NOTE: If you see a message stating that came with your computer. ...setup to the diagnostic utility partition and run the Dell Diagnostics before contacting Dell for instructions. For more information on using the system setup program, see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. The Dell Diagnostics is located on a separate diagnostic utility ...
Service Manual
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... CD/DVD/CD-RW Drive then press . NOTE: Write down your computer and try again. 4. Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that no diagnostics utility partition has been...record the test results and then press any key to return to the previous menu. 5. Remove the Drivers and Utilities media from the CD/DVD. arrow keys to exit the Dell Diagnostics and restart the computer. 12. If you wait too long and the operating system logo appears...
... CD/DVD/CD-RW Drive then press . NOTE: Write down your computer and try again. 4. Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter system setup to review your computer's configuration information, and ensure that no diagnostics utility partition has been...record the test results and then press any key to return to the previous menu. 5. Remove the Drivers and Utilities media from the CD/DVD. arrow keys to exit the Dell Diagnostics and restart the computer. 12. If you wait too long and the operating system logo appears...
Service Manual
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... turns off - Click End Task. A program crashes repeatedly NOTE: Most software includes installation instructions in an environment similar to select the program that the device drivers do not conflict with this version of Windows. 2. Windows XP: The Program Compatibility Wizard configures a program so that your computer through the Start menu Follow...
... turns off - Click End Task. A program crashes repeatedly NOTE: Most software includes installation instructions in an environment similar to select the program that the device drivers do not conflict with this version of Windows. 2. Windows XP: The Program Compatibility Wizard configures a program so that your computer through the Start menu Follow...
