Quick Reference Guide
Page 4
... A program stops responding or crashes repeatedly 46 A program is designed for an earlier Microsoft® Windows® operating system . . . . . 47 A solid blue screen appears 47 Memory Problems 47 Power Problems 48 Troubleshooting Software and Hardware Problems in the Windows Vista® Operating System 49 Restoring Your Operating System 49 Using Windows... Order-Status Service 55 Problems With Your Order 55 Product Information 55 Returning Items for Warranty Repair or Credit . . . . . 56 Before You Call 56 Contacting Dell 58 4 Contents
... A program stops responding or crashes repeatedly 46 A program is designed for an earlier Microsoft® Windows® operating system . . . . . 47 A solid blue screen appears 47 Memory Problems 47 Power Problems 48 Troubleshooting Software and Hardware Problems in the Windows Vista® Operating System 49 Restoring Your Operating System 49 Using Windows... Order-Status Service 55 Problems With Your Order 55 Product Information 55 Returning Items for Warranty Repair or Credit . . . . . 56 Before You Call 56 Contacting Dell 58 4 Contents
Quick Reference Guide
Page 18
.... I N - 1 M E D I E E E 1 3 9 4 C O N N E C T O R - The computer ships with your computer. For information on a media memory card. Supports one ExpressCard. Connects the computer to the connector indicate status and activity for wired network connections. The two lights next to a network. Provides...The 8-in-1 media card reader reads the following digital media memory cards: • Secure Digital (SD) memory card • Secure Digital Input/Output (SDIO) card • MultiMediaCard (MMC) • Memory Stick • Memory Stick PRO • xD-Picture Card • Hi ...
.... I N - 1 M E D I E E E 1 3 9 4 C O N N E C T O R - The computer ships with your computer. For information on a media memory card. Supports one ExpressCard. Connects the computer to the connector indicate status and activity for wired network connections. The two lights next to a network. Provides...The 8-in-1 media card reader reads the following digital media memory cards: • Secure Digital (SD) memory card • Secure Digital Input/Output (SDIO) card • MultiMediaCard (MMC) • Memory Stick • Memory Stick PRO • xD-Picture Card • Hi ...
Quick Reference Guide
Page 20
... computer shuts down and loses any unsaved data. For more information, see Dell Technology Guide. Compartment that the computer is in the battery. To remove the battery: 1 Ensure that contains the processor, hard drive, memory modules, WLAN, WWAN, and Ultra Wideband (UWB) cards. NOTICE: If... you have up to 1 minute to avoid possible connector damage. Press and hold for 3 seconds to determine the battery charge. Do not use batteries from Dell.
... computer shuts down and loses any unsaved data. For more information, see Dell Technology Guide. Compartment that the computer is in the battery. To remove the battery: 1 Ensure that contains the processor, hard drive, memory modules, WLAN, WWAN, and Ultra Wideband (UWB) cards. NOTICE: If... you have up to 1 minute to avoid possible connector damage. Press and hold for 3 seconds to determine the battery charge. Do not use batteries from Dell.
Quick Reference Guide
Page 26
...support PC Cards. ExpressCard NOTE: The ExpressCard slot is reserved for ExpressCards. NOTE: The available memory displayed does not reflect the complete maximum memory installed because some regions. ExpressCard controller Intel ICH8M ExpressCard connector one ExpressCard slot (54 mm) Cards...ExpressCard/34 (34 mm) ExpressCard/54 (54 mm) 1.5 V and 3.3 V ExpressCard connector size 26 pins 8-in-1 Memory Card Reader 8-in-1 memory card controller 8-in-1 memory card connector Cards supported Ricoh R5C833 8-in-1 combo card connector • Secure Digital (SD) • Secure Digital Input/...
...support PC Cards. ExpressCard NOTE: The ExpressCard slot is reserved for ExpressCards. NOTE: The available memory displayed does not reflect the complete maximum memory installed because some regions. ExpressCard controller Intel ICH8M ExpressCard connector one ExpressCard slot (54 mm) Cards...ExpressCard/34 (34 mm) ExpressCard/54 (54 mm) 1.5 V and 3.3 V ExpressCard connector size 26 pins 8-in-1 Memory Card Reader 8-in-1 memory card controller 8-in-1 memory card connector Cards supported Ricoh R5C833 8-in-1 combo card connector • Secure Digital (SD) • Secure Digital Input/...
Quick Reference Guide
Page 27
... Consumer IR Mini-Card HDMI connector Network adapter USB Video Communications Modem: Type Controller Interface Network adapter Wireless Video Discrete: Video type Video controller Video memory microphone-in connector, two stereo headphones/speakers connector 4-pin mini, non-powered connector sensor compatible with Philips RC6 (receive only) two Type IIIA Mini-Card...
... Consumer IR Mini-Card HDMI connector Network adapter USB Video Communications Modem: Type Controller Interface Network adapter Wireless Video Discrete: Video type Video controller Video memory microphone-in connector, two stereo headphones/speakers connector 4-pin mini, non-powered connector sensor compatible with Philips RC6 (receive only) two Type IIIA Mini-Card...
Quick Reference Guide
Page 28
...amplifier Volume controls Display Type (TrueLife) Dimensions: Height Width Diagonal integrated on system board Mobile Intel GMA X3100 up to 358 MB of shared memory Low Voltage Differential Signaling (LVDS) HDMI 1.2 5.1 channel High Definition Audio IDT 92HD73C 24-bit (analog-to-digital and digital-to-analog) ... connector, two stereo headphones/speakers connector two 4-ohm speakers 2 Watts per channel into 4 ohms program menus and media control buttons 17.0-inch WXGA+ TrueLife 17.0-inch WLED WXGA+ TrueLife 17.0-inch CCFL WUXGA TrueLife 229.5 mm (9.04 inches) 367.2 mm (14.46 inches) 433.02 mm...
...amplifier Volume controls Display Type (TrueLife) Dimensions: Height Width Diagonal integrated on system board Mobile Intel GMA X3100 up to 358 MB of shared memory Low Voltage Differential Signaling (LVDS) HDMI 1.2 5.1 channel High Definition Audio IDT 92HD73C 24-bit (analog-to-digital and digital-to-analog) ... connector, two stereo headphones/speakers connector two 4-ohm speakers 2 Watts per channel into 4 ohms program menus and media control buttons 17.0-inch WXGA+ TrueLife 17.0-inch WLED WXGA+ TrueLife 17.0-inch CCFL WUXGA TrueLife 229.5 mm (9.04 inches) 367.2 mm (14.46 inches) 433.02 mm...
Quick Reference Guide
Page 38
... System Exit Function Run the stand-alone memory test Run System Diagnostics Exit Diagnostics After you have your ...error code and problem description exactly as it appears and follow the instructions on page 58). When contacting Dell support, have selected the Test System option from the menu below to increase the possibility of each test... NOTE: The Service Tag for the option you cannot resolve the problem, contact Dell (see "Contacting Dell" on the screen. Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for your input...
... System Exit Function Run the stand-alone memory test Run System Diagnostics Exit Diagnostics After you have your ...error code and problem description exactly as it appears and follow the instructions on page 58). When contacting Dell support, have selected the Test System option from the menu below to increase the possibility of each test... NOTE: The Service Tag for the option you cannot resolve the problem, contact Dell (see "Contacting Dell" on the screen. Dell Diagnostics Main Menu After the Dell Diagnostics loads and the Main Menu screen appears, click the button for your input...
Quick Reference Guide
Page 39
...Recovery, and Windows Vista) • Alerts (technical support alerts relevant to your hardware configuration for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the taskbar to customize the test by changing ...attached to your computer) • Assistance from the Custom Test or Symptom Tree option: Tab Function Results Displays the results of the Dell Support Center home page displays your computer's model number along with PCCheckUp) • About Your System (System Documentation, Warranty Information, ...
...Recovery, and Windows Vista) • Alerts (technical support alerts relevant to your hardware configuration for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the taskbar to customize the test by changing ...attached to your computer) • Assistance from the Custom Test or Symptom Tree option: Tab Function Results Displays the results of the Dell Support Center home page displays your computer's model number along with PCCheckUp) • About Your System (System Documentation, Warranty Information, ...
Quick Reference Guide
Page 41
... "Diagnostics Checklist" on page 57 as you are an administrator on page 58). Ensure that was running when the message appeared. Contact Dell (see "Contacting Dell" on page 40). Reinstall the memory modules and, if necessary, replace them (see "Drive Problems" on page 58). DI S K C : F A I L A B L E M E M O R Y - Run the hard drive tests in the proper...
... "Diagnostics Checklist" on page 57 as you are an administrator on page 58). Ensure that was running when the message appeared. Contact Dell (see "Contacting Dell" on page 40). Reinstall the memory modules and, if necessary, replace them (see "Drive Problems" on page 58). DI S K C : F A I L A B L E M E M O R Y - Run the hard drive tests in the proper...
Quick Reference Guide
Page 42
...Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on the disk, or the disk is unable to copy is usually followed by specific information-for example, Printer out of memory recorded in NVRAM does not match the memory installed in the computer. A memory module may be loose. GENERAL... FAILURE - The computer cannot identify the drive type. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Pre-Boot Self ...
...Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on the disk, or the disk is unable to copy is usually followed by specific information-for example, Printer out of memory recorded in NVRAM does not match the memory installed in the computer. A memory module may be loose. GENERAL... FAILURE - The computer cannot identify the drive type. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Pre-Boot Self ...
Quick Reference Guide
Page 43
... bootable media. The system configuration information does not match the hardware configuration. Correct the appropriate options in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35). K E Y B O A R D D A T A L I N E F A I L U R E - MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - For external keyboards, check the cable connection. Run...
... bootable media. The system configuration information does not match the hardware configuration. Correct the appropriate options in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35). K E Y B O A R D D A T A L I N E F A I L U R E - MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - For external keyboards, check the cable connection. Run...
Quick Reference Guide
Page 44
... L A B L E - The optional ROM has failed. The software you want to run the program again. A memory module may be faulty or improperly seated. N O B O O T S E C T O R O N H A R D D R I O N E R R O R - Run the System Set tests in the Dell Diagnostics (see "Contacting Dell" on page 58). M EMORY A L L O C A T I V E - You have too many programs open... wait 30 seconds, and then restart it. A memory module may be faulty or improperly seated. OPTIONAL ROM B A D CHECKSUM - Contact Dell (see the software documentation. A memory module may be faulty or improperly seated. If the...
... L A B L E - The optional ROM has failed. The software you want to run the program again. A memory module may be faulty or improperly seated. N O B O O T S E C T O R O N H A R D D R I O N E R R O R - Run the System Set tests in the Dell Diagnostics (see "Contacting Dell" on page 58). M EMORY A L L O C A T I V E - You have too many programs open... wait 30 seconds, and then restart it. A memory module may be faulty or improperly seated. OPTIONAL ROM B A D CHECKSUM - Contact Dell (see the software documentation. A memory module may be faulty or improperly seated. If the...
Quick Reference Guide
Page 46
... on page 35). If necessary, uninstall and then reinstall the program. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on the screen. Ensure that is no longer responding. 3 Click ... and to 10 seconds until the computer turns off, then restart your computer. NOTE: The chkdsk program may be malfunctioning, or a memory module may run when you begin any of charge. Replace the battery, or connect the computer to perform an operating system shutdown. Insert...
... on page 35). If necessary, uninstall and then reinstall the program. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on the screen. Ensure that is no longer responding. 3 Click ... and to 10 seconds until the computer turns off, then restart your computer. NOTE: The chkdsk program may be malfunctioning, or a memory module may run when you begin any of charge. Replace the battery, or connect the computer to perform an operating system shutdown. Insert...
Quick Reference Guide
Page 47
.... If you are not using to see if that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on your keyboard or moving your mouse, press and hold the power button... computer. For more information, search for at least 8 to ensure that you are following the memory installation guidelines. • Run the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 57 as you are unable to ensure that resolves the problem. ...
.... If you are not using to see if that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on your keyboard or moving your mouse, press and hold the power button... computer. For more information, search for at least 8 to ensure that you are following the memory installation guidelines. • Run the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 57 as you are unable to ensure that resolves the problem. ...
Quick Reference Guide
Page 49
... incompatibility. A D J U S T T H E P O W E R P R O P E R T I N T E R F E R E N C E - If the computer power light turns on their device. R E S E A T THE MEMORY M O D U L E S - Restoring Your Operating System You can restore your question in the following ways: • Windows Vista® has the Backup and Restore Center that best...problem and follow the troubleshooting steps. Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances. See Dell Technology Guide for Windows Vista. OR Type hardware troubleshooter in the search field, then press . 3 In the ...
... incompatibility. A D J U S T T H E P O W E R P R O P E R T I N T E R F E R E N C E - If the computer power light turns on their device. R E S E A T THE MEMORY M O D U L E S - Restoring Your Operating System You can restore your question in the following ways: • Windows Vista® has the Backup and Restore Center that best...problem and follow the troubleshooting steps. Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances. See Dell Technology Guide for Windows Vista. OR Type hardware troubleshooter in the search field, then press . 3 In the ...
Quick Reference Guide
Page 62
H hard drive problems, 40 hardware Dell Diagnostics, 35 Hardware Troubleshooter, 49 I IEEE 1394 connector description, 18 M media control buttons description, 10, 14 memory card reader, 18 messages error, 41 N network connector description, 18 P power problems, 48 power button description, 11 power ...light conditions, 48 problems blue screen, 47 computer crashes, 46-47 computer does not start up, 46 computer stops responding, 46 Dell Diagnostics, 35 ...
H hard drive problems, 40 hardware Dell Diagnostics, 35 Hardware Troubleshooter, 49 I IEEE 1394 connector description, 18 M media control buttons description, 10, 14 memory card reader, 18 messages error, 41 N network connector description, 18 P power problems, 48 power button description, 11 power ...light conditions, 48 problems blue screen, 47 computer crashes, 46-47 computer does not start up, 46 computer stops responding, 46 Dell Diagnostics, 35 ...