Quick Reference Guide
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Contents Finding Information 7 1 About Your Computer 9 Front and Right View 9 Back and Left View 15 Bottom View 19 Removing and Replacing the Battery 20 Removing and Replacing the Base Cover 21 2 Specifications 25 3 Troubleshooting 35 Dell Technical Update Service 35 Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics 35 Dell Support Center 39 Drive Problems 40 Hard drive problems 40 Error Messages 41 Contents 3
Contents Finding Information 7 1 About Your Computer 9 Front and Right View 9 Back and Left View 15 Bottom View 19 Removing and Replacing the Battery 20 Removing and Replacing the Base Cover 21 2 Specifications 25 3 Troubleshooting 35 Dell Technical Update Service 35 Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics 35 Dell Support Center 39 Drive Problems 40 Hard drive problems 40 Error Messages 41 Contents 3
Quick Reference Guide
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... card with your computer by performing a Microsoft® Windows® operating system shutdown rather than by pressing the power button. Hard drive activity light - NOTE: The card with Bluetooth wireless technology is flashing. To turn off only the Bluetooth wireless technology functionality,... turns off your card. N U M L O C K L I G H T - Turns on page 16). Bluetooth® status light - Flashing white indicates hard drive activity. P O W E R B U T T O N - NOTICE: To avoid losing data, turn on when the computer reads or writes data. About Your Computer 11
... card with your computer by performing a Microsoft® Windows® operating system shutdown rather than by pressing the power button. Hard drive activity light - NOTE: The card with Bluetooth wireless technology is flashing. To turn off only the Bluetooth wireless technology functionality,... turns off your card. N U M L O C K L I G H T - Turns on page 16). Bluetooth® status light - Flashing white indicates hard drive activity. P O W E R B U T T O N - NOTICE: To avoid losing data, turn on when the computer reads or writes data. About Your Computer 11
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...computers with the computer in good health. If no charge in the battery. B A S E C O V E R - To remove the battery: 1 Ensure that contains the processor, hard drive, memory modules, WLAN, WWAN, and Ultra Wideband (UWB) cards. B A T T E R Y C H A R G E / H E A L T H G A... U G E - Each of the 4 lights represents approximately 20% of fire or explosion. NOTICE: If you choose to replace the battery with your Dell computer. Do not use batteries from other external cables from the wall connector and the computer, and remove any unsaved data. Removing and Replacing the...
...computers with the computer in good health. If no charge in the battery. B A S E C O V E R - To remove the battery: 1 Ensure that contains the processor, hard drive, memory modules, WLAN, WWAN, and Ultra Wideband (UWB) cards. B A T T E R Y C H A R G E / H E A L T H G A... U G E - Each of the 4 lights represents approximately 20% of fire or explosion. NOTICE: If you choose to replace the battery with your Dell computer. Do not use batteries from other external cables from the wall connector and the computer, and remove any unsaved data. Removing and Replacing the...
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... (continued) Connector types: DC connector AC connector 3 pin, 7.4 mm plug 2 pin - C7 (Japan only) 3 pin - Also measured with hard drive in head-parked position and a 2-ms halfsine pluse for operating. C5 Physical Height Width Depth Weight (with 6-cell battery): 30 mm~43 mm ...% to 95% (noncondensing) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage 1.3 GRMS Maximum shock (Measured with hard drive in operating status and a 2-ms half-sine pulse for storage): Operating 110 G Storage 160 G 32 Specifications
... (continued) Connector types: DC connector AC connector 3 pin, 7.4 mm plug 2 pin - C7 (Japan only) 3 pin - Also measured with hard drive in head-parked position and a 2-ms halfsine pluse for operating. C5 Physical Height Width Depth Weight (with 6-cell battery): 30 mm~43 mm ...% to 95% (noncondensing) Maximum vibration (using a random vibration spectrum that simulates user environment): Operating 0.66 GRMS Storage 1.3 GRMS Maximum shock (Measured with hard drive in operating status and a 2-ms half-sine pulse for storage): Operating 110 G Storage 160 G 32 Specifications
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... device you want to test displays in system setup and is free and can be additional extended Dell 32 Bit Diagnostics available on the hard drive in this section, follow the safety instructions that provides additional troubleshooting. Troubleshooting 35 Enter system setup,...your computer. NOTE: PSA and Dell 32 Bit Diagnostics operate only on Dell computers. Start the Dell 32 Bit Diagnostics from your hard drive or from your computer. To enroll for technical assistance. Troubleshooting Dell Technical Update Service The Dell Technical Update service provides proactive e-mail...
... device you want to test displays in system setup and is free and can be additional extended Dell 32 Bit Diagnostics available on the hard drive in this section, follow the safety instructions that provides additional troubleshooting. Troubleshooting 35 Enter system setup,...your computer. NOTE: PSA and Dell 32 Bit Diagnostics operate only on Dell computers. Start the Dell 32 Bit Diagnostics from your hard drive or from your computer. To enroll for technical assistance. Troubleshooting Dell Technical Update Service The Dell Technical Update service provides proactive e-mail...
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... from the boot menu, and then press . Follow the prompts on page 58). to start the Dell 32 Bit Diagnostics. 36 Troubleshooting If the Pre-boot System Assessment completes successfully and your system board, keyboard, hard drive, and display. • During the assessment, provide inputs when prompted. • If a failure is connected to...
... from the boot menu, and then press . Follow the prompts on page 58). to start the Dell 32 Bit Diagnostics. 36 Troubleshooting If the Pre-boot System Assessment completes successfully and your system board, keyboard, hard drive, and display. • During the assessment, provide inputs when prompted. • If a failure is connected to...
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.... 2 Right-click Local Disk (C:). 40 Troubleshooting Fill out the "Diagnostics Checklist" on . It is defective. • Insert a bootable media and restart the computer. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I C S - For more information on Dell Support Center, see the Dell Technology Guide. TEST THE DRIVE - • Insert another CD, DVD, or BD to check for instructions on page 35.
.... 2 Right-click Local Disk (C:). 40 Troubleshooting Fill out the "Diagnostics Checklist" on . It is defective. • Insert a bootable media and restart the computer. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I C S - For more information on Dell Support Center, see the Dell Technology Guide. TEST THE DRIVE - • Insert another CD, DVD, or BD to check for instructions on page 35.
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...or external mouse may be faulty or improperly seated. If the problem persists, contact Dell (see "Contacting Dell" on page 57 as you are an administrator on page 58). Run the hard drive tests in the hard drive bay. otherwise, contact your administrator to continue the desired action. 4 Click to replace... Product Information Guide. If the message is not listed, see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 40). The hard drive cannot read the data (see Service Manual for instructions to check Scan for the operating system or the program ...
...or external mouse may be faulty or improperly seated. If the problem persists, contact Dell (see "Contacting Dell" on page 57 as you are an administrator on page 58). Run the hard drive tests in the hard drive bay. otherwise, contact your administrator to continue the desired action. 4 Click to replace... Product Information Guide. If the message is not listed, see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 40). The hard drive cannot read the data (see Service Manual for instructions to check Scan for the operating system or the program ...
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... Diagnostics" on page 35). Then, shut down the computer, reinstall the hard drive, and restart the computer. If the error appears again, contact Dell. Then, shut down the computer, reinstall the hard drive, and restart the computer. HA R D -DISK DRIVE FAILURE - Run the Hard Disk Drive tests in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and...
... Diagnostics" on page 35). Then, shut down the computer, reinstall the hard drive, and restart the computer. If the error appears again, contact Dell. Then, shut down the computer, reinstall the hard drive, and restart the computer. HA R D -DISK DRIVE FAILURE - Run the Hard Disk Drive tests in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and...
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... keys during the boot routine. Then, shut down the computer, remove the hard drive, and boot the computer from a CD. Correct the appropriate options in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35). K E Y B O A R D C O N T R O L L E R F A I R E C T - L I C E N S E D C O N T E N T I S N O T A C C E S S I B L E I N M E D I A D I L U R E - Dell MediaDirect™ cannot verify the Digital Rights Management (DRM) restrictions on...
... keys during the boot routine. Then, shut down the computer, remove the hard drive, and boot the computer from a CD. Correct the appropriate options in the Dell Diagnostics (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on page 35). K E Y B O A R D C O N T R O L L E R F A I R E C T - L I C E N S E D C O N T E N T I S N O T A C C E S S I B L E I N M E D I A D I L U R E - Dell MediaDirect™ cannot verify the Digital Rights Management (DRM) restrictions on...
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...). MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Contact Dell (see "Contacting Dell" on page 58). Reinstall the hard drive. OPTIONAL ROM B A D CHECKSUM - A memory module may be faulty or improperly seated. N O T I M E R T I C ... VALUE - A memory module may be faulty or improperly seated. The computer cannot find the hard drive. Run the System Set tests in the Dell Diagnostics (see the software documentation. If the error message still appears, see "PreBoot Self Assessment...
...). MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Contact Dell (see "Contacting Dell" on page 58). Reinstall the hard drive. OPTIONAL ROM B A D CHECKSUM - A memory module may be faulty or improperly seated. N O T I M E R T I C ... VALUE - A memory module may be faulty or improperly seated. The computer cannot find the hard drive. Run the System Set tests in the Dell Diagnostics (see the software documentation. If the error message still appears, see "PreBoot Self Assessment...
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... restore the data by entering the system setup program, then immediately exit the program. If the problem persists, contact Dell (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on the hard drive. TI M E R C H I P C O U N T E R 2 F A I L E W A S N O T F O U N D - The ... malfunctioning. The time or date stored in the Dell Diagnostics (see "Contacting Dell" on page 35). D L L F I L E D - O F - D A Y N O T S E T - Run the System Set tests in the Dell Diagnostics (see "Contacting Dell" on the hard drive. The reserve battery that you want to charge ...
... restore the data by entering the system setup program, then immediately exit the program. If the problem persists, contact Dell (see "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics" on the hard drive. TI M E R C H I P C O U N T E R 2 F A I L E W A S N O T F O U N D - The ... malfunctioning. The time or date stored in the Dell Diagnostics (see "Contacting Dell" on page 35). D L L F I L E D - O F - D A Y N O T S E T - Run the System Set tests in the Dell Diagnostics (see "Contacting Dell" on the hard drive. The reserve battery that you want to charge ...
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... the Windows Help and Support Center, click Start →Help and Support. Creating a Restore Point You can use it to restore your Dell computer to the Windows Classic view. Under Tasks, click Create a restore point or change settings. Use the media only if System Restore did... Start →All Programs →Maintenance →Back Up and Restore Center. See the Windows Help and Support Center for information on the hard drive. System Restore does not monitor your operating system problem. NOTICE: Make regular backups of your operating system and preserving data files. There are two...
... the Windows Help and Support Center, click Start →Help and Support. Creating a Restore Point You can use it to restore your Dell computer to the Windows Classic view. Under Tasks, click Create a restore point or change settings. Use the media only if System Restore did... Start →All Programs →Maintenance →Back Up and Restore Center. See the Windows Help and Support Center for information on the hard drive. System Restore does not monitor your operating system problem. NOTICE: Make regular backups of your operating system and preserving data files. There are two...
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... you first ordered it from another version of Windows. Restoring the Computer to the Default Factory Configuration The Dell Factory Image Restore option allows you to restore your hard drive back to its original factory configuration as a user who has administrative credentials, and then click OK. 6... Click Dell Factory Image Restore. 7 In the Dell Factory Image Restore window, click Next. 8 Select the Yes, reformat hard drive and restore system software to Windows Vista from Dell. NOTE: You must press the key before the Windows logo ...
... you first ordered it from another version of Windows. Restoring the Computer to the Default Factory Configuration The Dell Factory Image Restore option allows you to restore your hard drive back to its original factory configuration as a user who has administrative credentials, and then click OK. 6... Click Dell Factory Image Restore. 7 In the Dell Factory Image Restore window, click Next. 8 Select the Yes, reformat hard drive and restore system software to Windows Vista from Dell. NOTE: You must press the key before the Windows logo ...
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... release description, 16, 19 device status lights description, 11 diagnostics Dell, 35 display description, 10 Drivers and Utilities Media Dell Diagnostics, 35 drives problems, 40 E error messages, 41 ExpressCard slot description, 18 D Dell Diagnostics about, 35 starting from the Drivers and Utilities media, 37 starting from your hard drive, 36 F Front and Right View, 9 Index 61
... release description, 16, 19 device status lights description, 11 diagnostics Dell, 35 display description, 10 Drivers and Utilities Media Dell Diagnostics, 35 drives problems, 40 E error messages, 41 ExpressCard slot description, 18 D Dell Diagnostics about, 35 starting from the Drivers and Utilities media, 37 starting from your hard drive, 36 F Front and Right View, 9 Index 61
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H hard drive problems, 40 hardware Dell Diagnostics, 35 Hardware Troubleshooter, 49 I IEEE 1394 connector description, 18 M media control buttons description, 10, 14 memory card reader, 18 messages error, 41 N network connector ... power light conditions, 48 problems blue screen, 47 computer crashes, 46-47 computer does not start up, 46 computer stops responding, 46 Dell Diagnostics, 35 drives, 40 error messages, 41 hard drive, 40 lockups, 46 power, 48 power light conditions, 48 program crashes repeatedly, 46 program stops responding, 46 programs and Windows compatibility, 47...
H hard drive problems, 40 hardware Dell Diagnostics, 35 Hardware Troubleshooter, 49 I IEEE 1394 connector description, 18 M media control buttons description, 10, 14 memory card reader, 18 messages error, 41 N network connector ... power light conditions, 48 problems blue screen, 47 computer crashes, 46-47 computer does not start up, 46 computer stops responding, 46 Dell Diagnostics, 35 drives, 40 error messages, 41 hard drive, 40 lockups, 46 power, 48 power light conditions, 48 program crashes repeatedly, 46 program stops responding, 46 programs and Windows compatibility, 47...