Owners Manual
Page 5
... Hard Drive 83 Installing a Hot-Swap Hard Drive 84 Removing a Hard Drive From a Hard-Drive Carrier 85 Installing a Hard Drive Into a Hard-Drive Carrier 85 Power Supplies 87 Removing a Power Supply 87 Installing a Power Supply 88 Removing the Power Supply Blank 89 Installing the Power Supply Blank 89 Expansion Cards 89 Expansion Card Installation Guidelines 89 Contents 5
... Hard Drive 83 Installing a Hot-Swap Hard Drive 84 Removing a Hard Drive From a Hard-Drive Carrier 85 Installing a Hard Drive Into a Hard-Drive Carrier 85 Power Supplies 87 Removing a Power Supply 87 Installing a Power Supply 88 Removing the Power Supply Blank 89 Installing the Power Supply Blank 89 Expansion Cards 89 Expansion Card Installation Guidelines 89 Contents 5
Owners Manual
Page 8
... Troubleshooting a USB Device 142 Troubleshooting a Serial I/O Device 143 Troubleshooting a NIC 143 Troubleshooting a Wet System 144 Troubleshooting a Damaged System 145 Troubleshooting the System Battery 146 Troubleshooting Power Supplies 146 Troubleshooting System Cooling Problems 147 Troubleshooting a Fan 148 Troubleshooting System Memory 148 Troubleshooting an Internal SD Card 150 8 Contents
... Troubleshooting a USB Device 142 Troubleshooting a Serial I/O Device 143 Troubleshooting a NIC 143 Troubleshooting a Wet System 144 Troubleshooting a Damaged System 145 Troubleshooting the System Battery 146 Troubleshooting Power Supplies 146 Troubleshooting System Cooling Problems 147 Troubleshooting a Fan 148 Troubleshooting System Memory 148 Troubleshooting an Internal SD Card 150 8 Contents
Owners Manual
Page 12
...image, depending on indicator lights when the system power is not accessible. NOTE: To force an ungraceful shutdown, press and hold the power button for five seconds. 12 About Your System The power button controls the DC power supply output to the system. Front Panel Indicators ...and Features 12 3 4 5 67 10 9 Item Indicator, Button, or Icon Connector 1 Power-on indicator, power button 8 Description The power-on ...
...image, depending on indicator lights when the system power is not accessible. NOTE: To force an ungraceful shutdown, press and hold the power button for five seconds. 12 About Your System The power button controls the DC power supply output to the system. Front Panel Indicators ...and Features 12 3 4 5 67 10 9 Item Indicator, Button, or Icon Connector 1 Power-on indicator, power button 8 Description The power-on ...
Owners Manual
Page 20
When one of these buttons is pushed, the LCD panel on the front and the system status indicator on the front and back panels can be used to locate a particular system within a rack. The identification buttons on the chassis back panel light blue until one of the buttons is pushed again. 717-W or 502-W power supply 717-W or 502-W power supply 20 About Your System Item Indicator, Button, or Icon Connector 11 system identification button 12 power supply 1 (PS1) 13 power supply 2 (PS2) Description Turns the system ID modes on and off.
When one of these buttons is pushed, the LCD panel on the front and the system status indicator on the front and back panels can be used to locate a particular system within a rack. The identification buttons on the chassis back panel light blue until one of the buttons is pushed again. 717-W or 502-W power supply 717-W or 502-W power supply 20 About Your System Item Indicator, Button, or Icon Connector 11 system identification button 12 power supply 1 (PS1) 13 power supply 2 (PS2) Description Turns the system ID modes on and off.
Owners Manual
Page 21
... the same system). CAUTION: If troubleshooting a PSU mismatch error, replace only the power supply with a power supply that the power supply is present or whether a power fault has occurred. • Not lit - Swapping the opposite power supply to the power supply, and that shows whether power is mismatched with the power supply. • Alternating green and amber - To change from a High Output configuration to...
... the same system). CAUTION: If troubleshooting a PSU mismatch error, replace only the power supply with a power supply that the power supply is present or whether a power fault has occurred. • Not lit - Swapping the opposite power supply to the power supply, and that shows whether power is mismatched with the power supply. • Alternating green and amber - To change from a High Output configuration to...
Owners Manual
Page 27
... BIOS has reported a processor protocol error. Remove AC power to the system for 10 seconds or clear the SEL. E1610 Power Supply # (### W) missing. Specified power supply was See "Troubleshooting removed or is missing from Power Supplies." E1614 Power Supply Specified power supply has See "Troubleshooting # (### W) failed. A power supply fan failure, an over-temperature condition, or power supply communication error has caused the predictive warning of...
... BIOS has reported a processor protocol error. Remove AC power to the system for 10 seconds or clear the SEL. E1610 Power Supply # (### W) missing. Specified power supply was See "Troubleshooting removed or is missing from Power Supplies." E1614 Power Supply Specified power supply has See "Troubleshooting # (### W) failed. A power supply fan failure, an over-temperature condition, or power supply communication error has caused the predictive warning of...
Owners Manual
Page 28
... System The power supply See "Troubleshooting subsystem is no longer Power Supplies." E1626 Power Supply The power supplies in your system's Getting Started Guide. Ensure that power supplies with throttling. Check PSU cables. PSU2 = ### W. Turn off power to the system, but source for the specified power supply. If the problem persists, see "Troubleshooting Power Supplies." Table 1-1. power supply. The system configuration requires more power than the power supplies can provide...
... System The power supply See "Troubleshooting subsystem is no longer Power Supplies." E1626 Power Supply The power supplies in your system's Getting Started Guide. Ensure that power supplies with throttling. Check PSU cables. PSU2 = ### W. Turn off power to the system, but source for the specified power supply. If the problem persists, see "Troubleshooting Power Supplies." Table 1-1. power supply. The system configuration requires more power than the power supplies can provide...
Owners Manual
Page 36
...RAID battery to RAID battery has less than charge to greater than what the power supply can boot if throttled. Check PSU and config. The system configuration requires more power than what the power supply can provide, but it can provide. LCD Status Messages (continued) Code Text...battery capacity < 24hr. The system configuration requires more power than 24 24 hours of charge left. Check PSU and system configuration. Turn off power to the system, reduce the hardware configuration or install higher-wattage power supplies, and then restart the system. hours of an ...
...RAID battery to RAID battery has less than charge to greater than what the power supply can boot if throttled. Check PSU and config. The system configuration requires more power than what the power supply can provide, but it can provide. LCD Status Messages (continued) Code Text...battery capacity < 24hr. The system configuration requires more power than 24 24 hours of charge left. Check PSU and system configuration. Turn off power to the system, reduce the hardware configuration or install higher-wattage power supplies, and then restart the system. hours of an ...
Owners Manual
Page 39
.... Memory Mirroring was enabled in manufacturing Reboot to use the components. A memory module may not be supported by the power supplies. out of processor(s), memory modules, and expansion cards may be cleared before the next boot. Table 1-2. If any ... warning. Alert! Check PSU and system configuration. Alert! Continuing system boot accepts the risk that system may power down without this power supply. See "Power Supplies." See "Troubleshooting System Memory." Reset the memory setting, if appropriate. System is in the system setup program...
.... Memory Mirroring was enabled in manufacturing Reboot to use the components. A memory module may not be supported by the power supplies. out of processor(s), memory modules, and expansion cards may be cleared before the next boot. Table 1-2. If any ... warning. Alert! Check PSU and system configuration. Alert! Continuing system boot accepts the risk that system may power down without this power supply. See "Power Supplies." See "Troubleshooting System Memory." Reset the memory setting, if appropriate. System is in the system setup program...
Owners Manual
Page 52
... previous configuration. The system configuration of processor(s), memory modules, and expansion cards may not be supported by the power supplies. section in "Troubleshooting Your System" for any system components were just upgraded, return the system to meet PSU wattage. See "... this warning, then the replaced component(s) are installed, replace them with the High Output power supplies to information that was logged system reset! reboot. If the system boots without this power supply. during the error. between the display module, the control panel board, and the system...
... previous configuration. The system configuration of processor(s), memory modules, and expansion cards may not be supported by the power supplies. section in "Troubleshooting Your System" for any system components were just upgraded, return the system to meet PSU wattage. See "... this warning, then the replaced component(s) are installed, replace them with the High Output power supplies to information that was logged system reset! reboot. If the system boots without this power supply. during the error. between the display module, the control panel board, and the system...
Owners Manual
Page 53
... Invalid memory configuration. See "System Memory." A High Output power supply Install two High Output or and an Energy Smart power two Energy Smart power supply are installed in this table, see "Troubleshooting System Memory." See "Troubleshooting Power Supplies." Unsupported memory configuration detected. Device," "Troubleshooting an Internal SD...is not optimal. If the problem persists, see the "Glossary." Write fault Write fault on one power supply until you can also run but with reduced functionality. NOTE: For the full name of the same type. About ...
... Invalid memory configuration. See "System Memory." A High Output power supply Install two High Output or and an Energy Smart power two Energy Smart power supply are installed in this table, see "Troubleshooting System Memory." See "Troubleshooting Power Supplies." Unsupported memory configuration detected. Device," "Troubleshooting an Internal SD...is not optimal. If the problem persists, see the "Glossary." Write fault Write fault on one power supply until you can also run but with reduced functionality. NOTE: For the full name of the same type. About ...
Owners Manual
Page 78
Inside the System 1 12 11 10 9 2 3 4 5 6 7 1 power supply bays (2) 3 iDRAC6 Enterprise card 5 memory modules (12) 7 SAS backplane 9 optical drive 11 Internal SD Module 8 2 expansion-card riser (2) 4 integrated storage controller card 6 heat sink/processor (2) 8 ...
Inside the System 1 12 11 10 9 2 3 4 5 6 7 1 power supply bays (2) 3 iDRAC6 Enterprise card 5 memory modules (12) 7 SAS backplane 9 optical drive 11 Internal SD Module 8 2 expansion-card riser (2) 4 integrated storage controller card 6 heat sink/processor (2) 8 ...
Owners Manual
Page 87
...cable management arm if it must be installed in the PS1 power supply bay. See Figure 3-7. Removing a Power Supply CAUTION: To ensure proper system cooling, the power supply blank must be installed in power supply bay PS2 in an error condition and unexpected system shutdown.... to create a matched pair can result in a non-redundant configuration. Power Supplies Your system supports the following power supply modules: • 717-W High Output power supply • 502-W Energy Smart power supply (the default power supply option for this system) NOTE: The system does not support a mixed...
...cable management arm if it must be installed in the PS1 power supply bay. See Figure 3-7. Removing a Power Supply CAUTION: To ensure proper system cooling, the power supply blank must be installed in power supply bay PS2 in an error condition and unexpected system shutdown.... to create a matched pair can result in a non-redundant configuration. Power Supplies Your system supports the following power supply modules: • 717-W High Output power supply • 502-W Energy Smart power supply (the default power supply option for this system) NOTE: The system does not support a mixed...
Owners Manual
Page 88
... Replacing a Power Supply 1 2 3 1 power supply 3 release latch 2 Velcro strap Installing a Power Supply 1 On a system with redundant power supplies, verify that the power supply is fully seated and the release latch snaps into place. See Figure 3-7. The power-supply status indicator turns green to signify that both power supplies are the same type and have the same maximum output power. CAUTION: When connecting the power cable, secure...
... Replacing a Power Supply 1 2 3 1 power supply 3 release latch 2 Velcro strap Installing a Power Supply 1 On a system with redundant power supplies, verify that the power supply is fully seated and the release latch snaps into place. See Figure 3-7. The power-supply status indicator turns green to signify that both power supplies are the same type and have the same maximum output power. CAUTION: When connecting the power cable, secure...
Owners Manual
Page 89
...; The expansion-card slots are not hot-swappable. • PCI Express Generation 1 and Generation 2 expansion cards are installing a second power supply. CAUTION: To ensure proper cooling, only one or two x8 Gen2 PCIe expansion cards installed in card priority and slot priority order. The... 3-1 provides a guide for installing expansion cards to install expansion cards directly into place. Remove the power supply blank only if you are installing a second power supply, remove the power supply blank in bay PS2 by pulling outward on two expansion-card risers. Do not attempt to ensure proper...
...; The expansion-card slots are not hot-swappable. • PCI Express Generation 1 and Generation 2 expansion cards are installing a second power supply. CAUTION: To ensure proper cooling, only one or two x8 Gen2 PCIe expansion cards installed in card priority and slot priority order. The... 3-1 provides a guide for installing expansion cards to install expansion cards directly into place. Remove the power supply blank only if you are installing a second power supply, remove the power supply blank in bay PS2 by pulling outward on two expansion-card risers. Do not attempt to ensure proper...
Owners Manual
Page 136
... card. CAUTION: Do not lift the system board assembly by the blue and black storage card guides, or the edges of the chassis. See "Removing a Power Supply." 4 Remove all cables from the system board. b Grasp the system board assembly by grasping a memory module, processor, or other components. See Figure 3-24. 136 Installing..." and "Removing the Integrated Storage Controller Card." 5 Remove the two expansion-card risers. See "NIC Hardware Key." 8 Disconnect and remove the fan assembly. 3 Remove the power supply(s).
... card. CAUTION: Do not lift the system board assembly by the blue and black storage card guides, or the edges of the chassis. See "Removing a Power Supply." 4 Remove all cables from the system board. b Grasp the system board assembly by grasping a memory module, processor, or other components. See Figure 3-24. 136 Installing..." and "Removing the Integrated Storage Controller Card." 5 Remove the two expansion-card risers. See "NIC Hardware Key." 8 Disconnect and remove the fan assembly. 3 Remove the power supply(s).
Owners Manual
Page 144
...8226; Internal SD Module • Expansion cards and both expansion-card risers • Integrated storage controller • iDRAC6 Enterprise card • Power supplies 144 Troubleshooting Your System Troubleshooting a Wet System CAUTION: Many repairs may only be done by your product documentation, or as directed by the ...support team. See the NIC's documentation. 5 Enter the System Setup program and confirm that is not authorized by Dell is not covered by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your warranty.
...8226; Internal SD Module • Expansion cards and both expansion-card risers • Integrated storage controller • iDRAC6 Enterprise card • Power supplies 144 Troubleshooting Your System Troubleshooting a Wet System CAUTION: Many repairs may only be done by your product documentation, or as directed by the ...support team. See the NIC's documentation. 5 Enter the System Setup program and confirm that is not authorized by Dell is not covered by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your warranty.
Owners Manual
Page 145
...." 8 If the system starts properly, shut down the system and reinstall all of the remaining components that is not authorized by Dell is not covered by your product documentation, or as authorized in your warranty. See "Installing an Expansion Card." 9 Run the ... Read and follow the safety instructions that the following components are properly installed: • Expansion cards and both expansion-card risers • Power supplies • Fans • Processors and heat sinks Troubleshooting Your System 145 See "Installing System Components." 6 Close the system. If the ...
...." 8 If the system starts properly, shut down the system and reinstall all of the remaining components that is not authorized by Dell is not covered by your product documentation, or as authorized in your warranty. See "Installing an Expansion Card." 9 Run the ... Read and follow the safety instructions that the following components are properly installed: • Expansion cards and both expansion-card risers • Power supplies • Fans • Processors and heat sinks Troubleshooting Your System 145 See "Installing System Components." 6 Close the system. If the ...
Owners Manual
Page 146
... the power supply's status indicator. If the tests fail, see "Getting Help." Damage due to the electrical outlet and turn on the system. 4 Enter the System Setup program. Read and follow the safety instructions that is not authorized by Dell is not resolved by the online or telephone service ...and support team. If the date and time are properly connected. 5 Close the system. CAUTION: Many repairs may only be installed for at least one hour. 3 Reconnect the system to servicing that came with only one power supply must...
... the power supply's status indicator. If the tests fail, see "Getting Help." Damage due to the electrical outlet and turn on the system. 4 Enter the System Setup program. Read and follow the safety instructions that is not authorized by Dell is not resolved by the online or telephone service ...and support team. If the date and time are properly connected. 5 Close the system. CAUTION: Many repairs may only be installed for at least one hour. 3 Reconnect the system to servicing that came with only one power supply must...
Owners Manual
Page 147
... that none of the following parts are missing: system cover, drive blank, FAN6 blank (in a system with a single processor), power supply blank (in an error condition and unexpected system shutdown. Damage due to determine if it . Troubleshooting System Cooling Problems CAUTION: Many repairs... may only be done by Dell is functioning properly. See "Expansion Card Installation Guidelines." To change from a High Output configuration to create a matched pair can result...
... that none of the following parts are missing: system cover, drive blank, FAN6 blank (in a system with a single processor), power supply blank (in an error condition and unexpected system shutdown. Damage due to determine if it . Troubleshooting System Cooling Problems CAUTION: Many repairs... may only be done by Dell is functioning properly. See "Expansion Card Installation Guidelines." To change from a High Output configuration to create a matched pair can result...