Dell Inspiron 620 Support Question
Dell Inspiron 620 Support Question
Find answers below for this question about Dell Inspiron 620.Need a Dell Inspiron 620 manual? We have 3 online manuals for this item!
Question posted by edgewater20 on January 24th, 2015
How Do You Know The Power Supply Is Dying?
My desktop won't wake up when in sleep mode. Is it possible the power supply is going? What does the smaller light under the on/off button indicate? It is much fainter in its flicker then it used to be
Current Answers
Answer #1: Posted by TheWiz on January 24th, 2015 1:42 PM
TheWiz
Member since:
October 13th, 2011 Points: 25,383,424
Member since:
October 13th, 2011 Points: 25,383,424
I don't think that would be the power supply. If a power supply is dying you'll usually experience random symptoms such as lockups. The light under the power light is the activity light which shows when the hard drive is being accessed. I recommend having the computer looked at by a local repair shop so they can diagnose the problem.
Answer #2: Posted by TechSupport101 on January 24th, 2015 9:58 PM
TechSupport101
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May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. Computer Does Not Wake Up or Resume from Suspend/Hibernate Mode
Article Summary: This article attempts to resolve issues pertaining to a computer that does not wake up from sleep, suspend or hibernate mode. Generally this is the result of an incorrect power state setting in the BIOS or a corrupted video driver. Table of Contents:
Step 1: Verify the Computer Finishes Initial Power-Up (POST) In many cases a computer will not attempt to hand off control to the operating system. If you power the computer on and you see a Dell logo screen with a bar at the bottom, and that bar fills up completely and disappears, then your computer has successfully completed POST.
If the computer still does not turn on, refer to the link below for further troubleshooting.
Click Here if Your Computer Does Not Complete POST
Step 2: Update System BIOS and Video Drivers In some cases suspend/hibernate issues can be caused by incorrect or outdated BIOS settings or video drivers. Be sure to regularly update your drivers to take full advantage of your hardware and software.
Try updating each of these drivers individually and then retest the system to see if the problem continues. Get the Latest Drivers for Your Dell Computer.
Step 3: Use Lockup Troubleshooting to Resolve If you are still experiencing suspend/hibernate issues in Windows, and the troubleshooting steps above have not resolved the problem, the system may be experiencing an underlying lockup problem. To troubleshoot Windows lockups, refer to Dell Knowledge Base Article: Microsoft Windows Locks Up, Hangs Unexpectedly or an Error Occurs
Article Summary: This article attempts to resolve issues pertaining to a computer that does not wake up from sleep, suspend or hibernate mode. Generally this is the result of an incorrect power state setting in the BIOS or a corrupted video driver. Table of Contents:
- Verify the Computer Finishes Initial Power-Up (POST)
- Update System BIOS and Video Driver
- Use Lockup Troubleshooting to Resolve
Step 1: Verify the Computer Finishes Initial Power-Up (POST) In many cases a computer will not attempt to hand off control to the operating system. If you power the computer on and you see a Dell logo screen with a bar at the bottom, and that bar fills up completely and disappears, then your computer has successfully completed POST.
- Press the power button on the computer to attempt to resume from suspend.
- If the computer does not turn on at all, remove all power from the system (AC power and battery) and wait for 10 seconds.
- Plug the power cord and/or battery back in and press the power button again.
If the computer still does not turn on, refer to the link below for further troubleshooting.
Click Here if Your Computer Does Not Complete POST
Step 2: Update System BIOS and Video Drivers In some cases suspend/hibernate issues can be caused by incorrect or outdated BIOS settings or video drivers. Be sure to regularly update your drivers to take full advantage of your hardware and software.
Try updating each of these drivers individually and then retest the system to see if the problem continues. Get the Latest Drivers for Your Dell Computer.
Step 3: Use Lockup Troubleshooting to Resolve If you are still experiencing suspend/hibernate issues in Windows, and the troubleshooting steps above have not resolved the problem, the system may be experiencing an underlying lockup problem. To troubleshoot Windows lockups, refer to Dell Knowledge Base Article: Microsoft Windows Locks Up, Hangs Unexpectedly or an Error Occurs
Related Dell Inspiron 620 Manual Pages
Quick Reference Guide - Page 9
... indicator light 5 diagnostic lights 6 power button
7 power light
8 hard-drive activity light 9 headphone connector 10 microphone connector
Insert a CD or DVD (if applicable) into either of the USB connectors. For more information about sleep modes and exiting from a power-saving mode, press the power button or use the USB connectors on page 37. Use these lights to help you press the power...
Quick Reference Guide - Page 12
... connector to indicate different operating states: • No light -
NOTICE: If your operating system has ACPI enabled, when you troubleshoot problems with your computer. To exit from a power-saving mode, see "Diagnostic Lights" on the computer. For more information about sleep modes and exiting from a power-saving mode, press the power button or use . This light flickers when the...
Quick Reference Guide - Page 15
... sleep modes and exiting from a power-saving mode, press the power button or use the keyboard or the mouse if it is in your online User's Guide. Insert a floppy disk into this drive.
The computer is in your online User's Guide. See "Power Problems" in a normal operating state. • Blinking green - To exit from a power-saving mode, see "Power Management" in a power...
Quick Reference Guide - Page 18
... to this connector. Attach a microphone to this connector. The vents allow air to indicate different operating states: • No light -
The computer is turned off the computer. For more information about sleep modes and exiting from a power-saving mode, press the power button or use the power button to turn off . • Steady green -
Front View
1 23 4 5
1 USB connectors...
Quick Reference Guide - Page 28
www.dell.com | support.dell.com
Desktop Computer
2 1
3 4 5
7
6
1 drives bay (CD/DVD, floppy, and hard drive)
2 power supply 3 chassis intrusion switch 4 system board
5 card slots (3) for one PCI Express x16 card and two PCI cards
6 heat sink assembly
7 front I/O panel
28
Quick Reference Guide
Quick Reference Guide - Page 29
Small Form Factor Computer
3
4
2
1
5 6
1 drive release latch 2 CD/DVD drive 3 power supply and fan
4 hard drive 5 system board 6 heat sink assembly
Quick Reference Guide
29
Quick Reference Guide - Page 36
... may be faulty.
Check "Diagnostic Lights" on page 37 to see if the specific problem is identified.
No corrective action is identified. See "Beep Codes" on page 40 for instructions on the keyboard to complete. For information on the system board may indicate a computer problem. Press the power button, move the mouse, or press...
Setup Guide - Page 7
...positioning your computer, ensure that shipped with your computer. To prevent overheating ensure that you allow easy access to a power source, adequate ventilation, and a level surface to overheat.
For additional safety best practices information, see the Regulatory Compliance ...WARNING: Before you begin any of 5.1 cm (2 inches) on .
5 You should never place your Dell Inspiron 620 desktop.
Setup Guide - Page 12
Setting Up Your Inspiron Desktop
Connect the Power Cable Press the Power Button
10
Setup Guide - Page 17
... use the setup information provided by your Internet connection:
1. Save and close any open files, and exit any open programs.
2. In the search box, type network, and then click Network and Sharing Center→ Set up your ISP to complete the setup. Setting Up Your Inspiron Desktop
15
NOTE: If you do not know...
Setup Guide - Page 19
...sleep/standby mode or there might be a problem with the system board or the power supply. The computer is in
connector - Connect to a pair of this button
indicates the power...is not receiving power.
• Solid white -
Using Your Inspiron Desktop
5
Power button and light -
The light in hibernate mode, or is either the system board or the power supply. Turns
the ...
Setup Guide - Page 23
...Expansion card slots - Provide access to the interior of the power supply. Using Your Inspiron Desktop
7 Padlock slot - Indicates power availability of your region.
3 Power connector - Allows you access the Dell Support website or call technical support. Used to the computer. 1 Power supply light - NOTE: The power supply light may vary.
4 Back panel connectors - NOTE: Before you buy...
Setup Guide - Page 32
If the power light is solid white and the computer is in sleep/standby mode or there might be a problem with the system board or the power supply.
• Press a key on the keyboard, move the connected mouse, or press the power button to verify that the computer turns on properly.
• Ensure that the electrical outlet is working...
Setup Guide - Page 33
...See the software documentation for minimum memory requirements. Solving Problems
If the power light is creating interference by interrupting or blocking other signals. For assistance, contact... 57).
31 The computer has detected an error during POST.
Some possible causes of interference are not using to see "Contacting Dell" on page 57). If necessary, install ... board or the power supply.
Setup Guide - Page 65
Power
AC Power Supply
Wattage Input voltage
300 W 100-127 VAC/ 200-240 VAC
Input frequency 50/60 Hz
Input current
9A (8A)/4.5 A
Specifications
Communication
Network adapter 10/100/1000 Ethernet LAN on system board
Wireless (optional)
Wi-Fi
Physical
Height
Width Depth
Weight
368.20 mm (14.50 inches)
182.80 mm (7.20 inches)
448.80 mm (17.67 inches)
8.94 kg (19.71 lb)
63
Service Manual - Page 1
... forbidden. Dell™ Inspiron™ 620s Service Manual
Technical Overview Before You Begin Computer Cover Memory Module(s) Front Bezel PCI Express Cards Card Retention Bracket Drives Front I/O Panel
Power Button Module Fans Processor Coin-Cell Battery Power Supply System Board System Setup Flashing the BIOS
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that...
Service Manual - Page 31
Remove the computer cover (see System Board Components). 4. Remove the three screws that secure the power supply to Contents Page
Power Supply
Dell™ Inspiron™ 620s Service Manual Removing the Power Supply Replacing the Power Supply WARNING: Before working inside your computer, read the safety information that is not authorized by Dell is not covered by your computer with the...
Service Manual - Page 32
Replace the three screws that secure the power supply to the system board and drives (see Replacing the Computer Cover). 7. 4. Connect the DC power cables to the chassis. 5. Back to electrical outlets, and turn them on. Replace the computer cover (see System Board Components). 6.
Connect your computer and devices to Contents Page
Service Manual - Page 37
...Dell™ Inspiron™ 620s Service Manual
Overview Clearing Forgotten Passwords Clearing CMOS Passwords
Overview
Use the system...indicates that define the configuration of the system setup window. Information on the left side of your computer (see the Microsoft Windows desktop... including installed hardware, power conservation, and security features. As an option is ...
Service Manual - Page 42
... to servicing that shipped with your computer. WARNING: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by your computer). Damage due to Contents Page
Technical Overview
Dell™ Inspiron™ 620s Service Manual Inside View of Your Computer
1 hard drive 3 system board 5 front bezel
2 power supply 4 optical drive
System Board Components
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