Red Hat® Linux Update (.pdf)
Page 1
Dell™ PowerEdge™ 3250 Systems Information Update www.dell.com | support.dell.com
Dell™ PowerEdge™ 3250 Systems Information Update www.dell.com | support.dell.com
Red Hat® Linux Update (.pdf)
Page 3
...Drive Indicator Codes 1-2 Intel Server Management Software Options 1-3 Installing the PERC 4/DC Megaraid Driver 1-3 PERC 4/DC Interface Issues 1-4 Tape Drive Support for Windows Operating Systems 1-4 Recovering Boot Options in System Setup 1-5 Using the EFI Boot Manager 1-5 Windows Server 2003, Enterprise Edition, ... System 1-6 Using Console Redirection 1-7 Technical Assistance 1-7 Online Services 1-7 AutoTech Service 1-8 Automated Order-Status Service 1-9 Technical Support Service 1-9 Dell Enterprise Training and Certification 1-9 Problems With Your Order 1-9 Contents 3
...Drive Indicator Codes 1-2 Intel Server Management Software Options 1-3 Installing the PERC 4/DC Megaraid Driver 1-3 PERC 4/DC Interface Issues 1-4 Tape Drive Support for Windows Operating Systems 1-4 Recovering Boot Options in System Setup 1-5 Using the EFI Boot Manager 1-5 Windows Server 2003, Enterprise Edition, ... System 1-6 Using Console Redirection 1-7 Technical Assistance 1-7 Online Services 1-7 AutoTech Service 1-8 Automated Order-Status Service 1-9 Technical Support Service 1-9 Dell Enterprise Training and Certification 1-9 Problems With Your Order 1-9 Contents 3
Red Hat® Linux Update (.pdf)
Page 5
...Installing the megaraid driver with the Red Hat® Linux operating system • PERC 4/DC interface issues • Tape drive support for systems running the Microsoft® Windows® Server 2003, Enterprise Edition 64-Bit operating system • Recovering system boot...contacting Dell Recommended Installation Order of the service utility partition • Locating information about the hardware Install the Red Hat Linux operating system Install Intel Server Management software Find information on BIOS/EFI Where This document PowerEdge 3250 Systems Product Guide PowerEdge 3250 ...
...Installing the megaraid driver with the Red Hat® Linux operating system • PERC 4/DC interface issues • Tape drive support for systems running the Microsoft® Windows® Server 2003, Enterprise Edition 64-Bit operating system • Recovering system boot...contacting Dell Recommended Installation Order of the service utility partition • Locating information about the hardware Install the Red Hat Linux operating system Install Intel Server Management software Find information on BIOS/EFI Where This document PowerEdge 3250 Systems Product Guide PowerEdge 3250 ...
Red Hat® Linux Update (.pdf)
Page 6
Table 1-2 lists the system status indicator codes. Table 1-2. Different codes display as drive events occur in the event of the respective hard drive. www.dell.com | support.dell.com System Status Indicators The system's bezel has an indicator that can represent system status when the bezel is operating normally. After the replacement drive ...
Table 1-2 lists the system status indicator codes. Table 1-2. Different codes display as drive events occur in the event of the respective hard drive. www.dell.com | support.dell.com System Status Indicators The system's bezel has an indicator that can represent system status when the bezel is operating normally. After the replacement drive ...
Red Hat® Linux Update (.pdf)
Page 7
.../INT button. From the operating system, you reboot the system. This button cannot be available until you may install the megaraid driver rpm from the Dell PowerEdge 3250 PERC 4/DC CD. The Intel Server Management software will not be locked out. SCSI Hard-D rive Status I ndicator Codes (continued) Indicator Indicator Code Blinks green... system, you must update the megaraid driver. After changing the system's IP address, you must reboot the system. The megaraid driver rpm is active on support.dell.com. Information Update 1-3
.../INT button. From the operating system, you reboot the system. This button cannot be available until you may install the megaraid driver rpm from the Dell PowerEdge 3250 PERC 4/DC CD. The Intel Server Management software will not be locked out. SCSI Hard-D rive Status I ndicator Codes (continued) Indicator Indicator Code Blinks green... system, you must update the megaraid driver. After changing the system's IP address, you must reboot the system. The megaraid driver rpm is active on support.dell.com. Information Update 1-3
Red Hat® Linux Update (.pdf)
Page 8
...on a request to write data to the USB port on the front of the system. www.dell.com | support.dell.com To install the PERC 4/DC drivers from EFI partition, use the PowerEdge 3250 PERC 4/DC CD included with the kit and perform the following steps: 1 Boot your system with...installation. 5 Follow the installation instructions on the screen. PERC 4/DC Interface Issues The following issues exist when using a PERC 4/DC in Dell™ PowerEdge™ 3250 systems: • does not work properly when a USB keyboard is connected to media. If this message appears, see Microsoft Knowledge Base Quick...
...on a request to write data to the USB port on the front of the system. www.dell.com | support.dell.com To install the PERC 4/DC drivers from EFI partition, use the PowerEdge 3250 PERC 4/DC CD included with the kit and perform the following steps: 1 Boot your system with...installation. 5 Follow the installation instructions on the screen. PERC 4/DC Interface Issues The following issues exist when using a PERC 4/DC in Dell™ PowerEdge™ 3250 systems: • does not work properly when a USB keyboard is connected to media. If this message appears, see Microsoft Knowledge Base Quick...
Red Hat® Linux Update (.pdf)
Page 10
... Boot Option. The default is the number in step 4. 9 Press to continue. 10 Reboot the system for the changes to take effect. 1-6 Information Update www.dell.com | support.dell.com 5 Type \cd msutil. 6 Run the nvrboot.efi utility. 7 At the OS Boot Options Maintenance Tool, type I for Import. 8 At the Enter IMPORT file...
... Boot Option. The default is the number in step 4. 9 Press to continue. 10 Reboot the system for the changes to take effect. 1-6 Information Update www.dell.com | support.dell.com 5 Type \cd msutil. 6 Run the nvrboot.efi utility. 7 At the OS Boot Options Maintenance Tool, type I for Import. 8 At the Enter IMPORT file...
Red Hat® Linux Update (.pdf)
Page 11
... record any necessary procedures. NOTE: Call technical support from a phone near or at the system so that technical support can access Dell Support at support.dell.com for help tools and information. Call your region on using the technical support service, see "Online Services." 5 If the...have not resolved the problem, call directly to route the call Dell for information on the system. NOTE: Some of online services available at Dell Support at support.dell.com. Information Update 1-7 Dell recommends disabling console redirection in system setup if console redirection is...
... record any necessary procedures. NOTE: Call technical support from a phone near or at the system so that technical support can access Dell Support at support.dell.com for help tools and information. Call your region on using the technical support service, see "Online Services." 5 If the...have not resolved the problem, call directly to route the call Dell for information on the system. NOTE: Some of online services available at Dell Support at support.dell.com. Information Update 1-7 Dell recommends disabling console redirection in system setup if console redirection is...
Red Hat® Linux Update (.pdf)
Page 12
www.dell.com | support.dell.com You can contact Dell electronically using the following addresses: • World Wide Web www.dell.com/ www.dell.com/ap/ (Asian/Pacific countries only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American countries) www.dell.ca (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user...
www.dell.com | support.dell.com You can contact Dell electronically using the following addresses: • World Wide Web www.dell.com/ www.dell.com/ap/ (Asian/Pacific countries only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American countries) www.dell.ca (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user...
Red Hat® Linux Update (.pdf)
Page 13
... a day, 7 days a week, to answer your questions about additional products available from Dell, or if you would like to support.dell.com, or you have ordered, you need information about Dell hardware. The AutoTech service is available 24 hours a day, 7 days a week. Our technical support staff use computer-based diagnostics to a sales specialist, see www...
... a day, 7 days a week, to answer your questions about additional products available from Dell, or if you would like to support.dell.com, or you have ordered, you need information about Dell hardware. The AutoTech service is available 24 hours a day, 7 days a week. Our technical support staff use computer-based diagnostics to a sales specialist, see www...
Red Hat® Linux Update (.pdf)
Page 14
...our receiving dock and returned to be returned in the original (or equivalent) packing materials. You are not accepted. www.dell.com | support.dell.com Returning Items for Warranty Repair or Credit Prepare all items being returned (such as power cables, media such as follows: 1 ... at the keyboard, relay detailed information during shipment to fill out the Diagnostics Checklist. The code helps Dell's automated-support telephone system direct your system before you call Dell for paying shipping expenses. You may be refused at the computer system itself. You are missing any ...
...our receiving dock and returned to be returned in the original (or equivalent) packing materials. You are not accepted. www.dell.com | support.dell.com Returning Items for Warranty Repair or Credit Prepare all items being returned (such as power cables, media such as follows: 1 ... at the keyboard, relay detailed information during shipment to fill out the Diagnostics Checklist. The code helps Dell's automated-support telephone system direct your system before you call Dell for paying shipping expenses. You may be refused at the computer system itself. You are missing any ...
Red Hat® Linux Update (.pdf)
Page 15
...Phone number: Service Tag (bar code on the back of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Peripherals: Expansion cards: Are you performed: Information Update 1-11 Error message, beep code, or diagnostic ...code: Description of the system's start-up files. If possible, print each file before calling Dell. Yes No Network, version, and network card: Programs and versions: See your operating system documentation to determine the contents of problem...
...Phone number: Service Tag (bar code on the back of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Peripherals: Expansion cards: Are you performed: Information Update 1-11 Error message, beep code, or diagnostic ...code: Description of the system's start-up files. If possible, print each file before calling Dell. Yes No Network, version, and network card: Programs and versions: See your operating system documentation to determine the contents of problem...
Red Hat® Linux Update (.pdf)
Page 16
...the electronic addresses, telephone numbers, and codes provided in the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and ...Gold customers) For specific web addresses for which codes to contact Dell, use , contact a local or an international operator. www.dell.com | support.dell.com Contacting Dell To contact Dell electronically, you can access the following table. NOTE: Toll-free numbers...
...the electronic addresses, telephone numbers, and codes provided in the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and ...Gold customers) For specific web addresses for which codes to contact Dell, use , contact a local or an international operator. www.dell.com | support.dell.com Contacting Dell To contact Dell electronically, you can access the following table. NOTE: Toll-free numbers...
Red Hat® Linux Update (.pdf)
Page 17
... Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) Customer Care Corporate Sales Transaction Sales Fax Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Home/Small Business Sales City Code: 1 Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts...
... Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) Customer Care Corporate Sales Transaction Sales Fax Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Home/Small Business Sales City Code: 1 Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts...
Red Hat® Linux Update (.pdf)
Page 18
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Bolivia General Support Brazil Website: www.dell.com/br International Access Code: 00 Customer Support, Technical Support Country Code: 55 Tech Support Fax City Code: 51 Customer Care Fax Sales British Virgin Islands General Support Brunei...
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Bolivia General Support Brazil Website: www.dell.com/br International Access Code: 00 Customer Support, Technical Support Country Code: 55 Tech Support Fax City Code: 51 Customer Care Fax Sales British Virgin Islands General Support Brunei...
Red Hat® Linux Update (.pdf)
Page 19
... or Service Area, Website and E-Mail Address Tech Support website: support.ap.dell.com/china Tech Support E-mail: cn_support@dell.com Tech Support Fax Home and Small Business Technical Support Corporate Accounts Technical Support Customer Experience Home and Small Business Preferred Accounts Division Large... Corporate Accounts South Large Corporate Accounts West Large Corporate Accounts Spare Parts General Support General Support Website: support.euro.dell.com E-mail: czech_dell@dell.com Technical Support Customer Care Fax TechFax Switchboard Area Codes, Local Numbers, and Toll-Free Numbers...
... or Service Area, Website and E-Mail Address Tech Support website: support.ap.dell.com/china Tech Support E-mail: cn_support@dell.com Tech Support Fax Home and Small Business Technical Support Corporate Accounts Technical Support Customer Experience Home and Small Business Preferred Accounts Division Large... Corporate Accounts South Large Corporate Accounts West Large Corporate Accounts Spare Parts General Support General Support Website: support.euro.dell.com E-mail: czech_dell@dell.com Technical Support Customer Care Fax TechFax Switchboard Area Codes, Local Numbers, and Toll-Free Numbers...
Red Hat® Linux Update (.pdf)
Page 20
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 Country Code: 45 E-mail Support (portable computers): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com Technical Support Customer Care (Relational...
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 Country Code: 45 E-mail Support (portable computers): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com Technical Support Customer Care (Relational...
Red Hat® Linux Update (.pdf)
Page 21
... Code: 6103 Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/emaildell/ Home and Small Business Technical Support Customer Care Switchboard Switchboard (calls from outside of France) Sales Fax Fax (calls... from outside of France) Corporate Technical Support Customer Care Switchboard Sales Fax Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Technical Support Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large...
... Code: 6103 Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/emaildell/ Home and Small Business Technical Support Customer Care Switchboard Switchboard (calls from outside of France) Sales Fax Fax (calls... from outside of France) Corporate Technical Support Customer Care Switchboard Sales Fax Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Technical Support Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large...
Red Hat® Linux Update (.pdf)
Page 22
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Greece Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/gr/en/emaildell/ Country Code: 30 Technical Support Gold Technical Support Switchboard Sales Fax Grenada General Support Guatemala General Support Guyana General Support Hong...
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Greece Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/gr/en/emaildell/ Country Code: 30 Technical Support Gold Technical Support Switchboard Sales Fax Grenada General Support Guatemala General Support Guyana General Support Hong...
Red Hat® Linux Update (.pdf)
Page 23
... (Milan) International Access Code: 00 Country Code: 39 City Code: 02 Jamaica Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: dell_direct_support@dell.com Ireland Technical Support U.K. only) Home User Customer Care Small Business Customer Care U.K. only) Corporate Customer Care Corporate Customer Care (dial within Jamaica only) Area...
... (Milan) International Access Code: 00 Country Code: 39 City Code: 02 Jamaica Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: dell_direct_support@dell.com Ireland Technical Support U.K. only) Home User Customer Care Small Business Customer Care U.K. only) Corporate Customer Care Corporate Customer Care (dial within Jamaica only) Area...