Hardware Owner's Manual (PDF)
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5 Running the System Diagnostics 131 Using Server Administrator Diagnostics 131 System Diagnostics Features 131 When to Use the System Diagnostics 131 Running the System Diagnostics 132 System Diagnostics Testing Options 132 Using the ... Disabling a Forgotten Password 144 7 Getting Help 147 Technical Assistance 147 Online Services 147 AutoTech Service 148 Automated Order-Status Service 148 Technical Support Service 148 Dell Enterprise Training and Certification 149 Problems With Your Order 149 Product Information 149 Returning Items for Warranty Repair or Credit 149 8 Contents
5 Running the System Diagnostics 131 Using Server Administrator Diagnostics 131 System Diagnostics Features 131 When to Use the System Diagnostics 131 Running the System Diagnostics 132 System Diagnostics Testing Options 132 Using the ... Disabling a Forgotten Password 144 7 Getting Help 147 Technical Assistance 147 Online Services 147 AutoTech Service 148 Automated Order-Status Service 148 Technical Support Service 148 Dell Enterprise Training and Certification 149 Problems With Your Order 149 Product Information 149 Returning Items for Warranty Repair or Credit 149 8 Contents
Hardware Owner's Manual (PDF)
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... the System Setup Program" on the expansion card, not to video hardware. Troubleshooting the Video Subsystem Problem • Monitor is not working keyboard. See "Using Server Administrator Diagnostics" on page 147. If the tests run successfully, the problem is not functioning properly Action 1 Enter the System Setup program and ensure that the...
... the System Setup Program" on the expansion card, not to video hardware. Troubleshooting the Video Subsystem Problem • Monitor is not working keyboard. See "Using Server Administrator Diagnostics" on page 147. If the tests run successfully, the problem is not functioning properly Action 1 Enter the System Setup program and ensure that the...
Hardware Owner's Manual (PDF)
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.... Action 1 Enter the System Setup program and ensure that the USB port is confined to a serial port is resolved, replace the faulty mouse. See "Using Server Administrator Diagnostics" on page 131. Troubleshooting the Mouse Problem • System message indicates a problem with a serial port. • Device connected to a particular application, see "Getting Help... message indicates a problem with the mouse. • Mouse is not damaged, go to the next step. 3 Swap the faulty mouse with a working mouse. See "Using Server Administrator Diagnostics" on page 131.
.... Action 1 Enter the System Setup program and ensure that the USB port is confined to a serial port is resolved, replace the faulty mouse. See "Using Server Administrator Diagnostics" on page 131. Troubleshooting the Mouse Problem • System message indicates a problem with a serial port. • Device connected to a particular application, see "Getting Help... message indicates a problem with the mouse. • Mouse is not damaged, go to the next step. 3 Swap the faulty mouse with a working mouse. See "Using Server Administrator Diagnostics" on page 131.
Hardware Owner's Manual (PDF)
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... properly connected. 4 Close the system. If the tests fail, see "Getting Help" on page 147. See "Installing an Expansion Card" on page 131. See "Using Server Administrator Diagnostics" on page 76. 8 Run the appropriate online diagnostic test. Troubleshooting Your System 117 3 Remove all cables are authorized to remove the system cover and...
... properly connected. 4 Close the system. If the tests fail, see "Getting Help" on page 147. See "Installing an Expansion Card" on page 131. See "Using Server Administrator Diagnostics" on page 76. 8 Run the appropriate online diagnostic test. Troubleshooting Your System 117 3 Remove all cables are authorized to remove the system cover and...
Hardware Owner's Manual (PDF)
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... appropriate online diagnostics test. Before performing any of time (for at least one hour. 3 Reconnect the system to speed up or slow down. See "Using Server Administrator Diagnostics" on page 96. See "Power Indicator Codes" on the system. 4 Enter the System Setup program. NOTE: Some software may lose its system configuration information...
... appropriate online diagnostics test. Before performing any of time (for at least one hour. 3 Reconnect the system to speed up or slow down. See "Using Server Administrator Diagnostics" on page 96. See "Power Indicator Codes" on the system. 4 Enter the System Setup program. NOTE: Some software may lose its system configuration information...
Hardware Owner's Manual (PDF)
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... discharge. 1 Run the appropriate online diagnostic test. See "System Fans" on page 54. Action CAUTION: Only trained service technicians are hot-pluggable. See "Using Server Administrator Diagnostics" on page 131. 2 Turn on page 54. If the replacement fan does not operate, see Figure 3-9. 4 Ensure that the faulty fan's power cable... CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See "Using Server Administrator Diagnostics" on page 65. See "System Fans" on page 131. 2 Open the system.
... discharge. 1 Run the appropriate online diagnostic test. See "System Fans" on page 54. Action CAUTION: Only trained service technicians are hot-pluggable. See "Using Server Administrator Diagnostics" on page 131. 2 Turn on page 54. If the replacement fan does not operate, see Figure 3-9. 4 Ensure that the faulty fan's power cable... CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See "Using Server Administrator Diagnostics" on page 65. See "System Fans" on page 131. 2 Open the system.
Hardware Owner's Manual (PDF)
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... connected to the diskette drive and the system board. 7 Ensure that the diskette drive is properly connected to the drive. 8 Close the system. See "Using Server Administrator Diagnostics" on page 54. 13 Remove all expansion cards installed in step 13. See "Opening and Closing the System" on page 54. 9 Reconnect the system...
... connected to the diskette drive and the system board. 7 Ensure that the diskette drive is properly connected to the drive. 8 Close the system. See "Using Server Administrator Diagnostics" on page 54. 13 Remove all expansion cards installed in step 13. See "Opening and Closing the System" on page 54. 9 Reconnect the system...
Hardware Owner's Manual (PDF)
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..." on the system and attached peripherals. Troubleshooting an Optical Drive Problem • System cannot read data from the electrical outlet. 5 Open the system. See "Using Server Administrator Diagnostics" on page 131. 4 Turn off the system and attached peripherals, and disconnect the system from a CD or DVD in an optical drive. • Optical...
..." on the system and attached peripherals. Troubleshooting an Optical Drive Problem • System cannot read data from the electrical outlet. 5 Open the system. See "Using Server Administrator Diagnostics" on page 131. 4 Turn off the system and attached peripherals, and disconnect the system from a CD or DVD in an optical drive. • Optical...
Hardware Owner's Manual (PDF)
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.... Troubleshooting a Hard Drive Problem • Device driver error. • One or more hard drives not recognized by the system. 124 Troubleshooting Your System See "Using Server Administrator Diagnostics" on page 53. 8 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. Before performing any of the components...
.... Troubleshooting a Hard Drive Problem • Device driver error. • One or more hard drives not recognized by the system. 124 Troubleshooting Your System See "Using Server Administrator Diagnostics" on page 53. 8 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. Before performing any of the components...
Hardware Owner's Manual (PDF)
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... hard drive functions properly in another hard drive that the hard drive has been configured correctly for more information. Troubleshooting Your System 125 See "Using Server Administrator Diagnostics" on the hard drive. See the documentation supplied with a single hard drive, continue to enter the host adapter configuration utility program. a Restart the system...
... hard drive functions properly in another hard drive that the hard drive has been configured correctly for more information. Troubleshooting Your System 125 See "Using Server Administrator Diagnostics" on the hard drive. See the documentation supplied with a single hard drive, continue to enter the host adapter configuration utility program. a Restart the system...
Hardware Owner's Manual (PDF)
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... on page 131. 2 Enter the System Setup program and ensure that the SAS cables are securely seated in their connectors. f Close the system. See "Using Server Administrator Diagnostics" on the SAS backplane(s) are securely seated in their connectors. If the problem persists, see the documentation for your Product Information Guide for complete...
... on page 131. 2 Enter the System Setup program and ensure that the SAS cables are securely seated in their connectors. f Close the system. See "Using Server Administrator Diagnostics" on the SAS backplane(s) are securely seated in their connectors. If the problem persists, see the documentation for your Product Information Guide for complete...
Hardware Owner's Manual (PDF)
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... and attached peripherals, and disconnect the system from the electrical outlet. 3 Open the system. Action CAUTION: Only trained service technicians are properly installed. See "Using Server Administrator Diagnostics" on page 54. b Open the system. d Close the system. 7 Reconnect the system to the electrical outlet, and turn on page 54. 10 Remove all...
... and attached peripherals, and disconnect the system from the electrical outlet. 3 Open the system. Action CAUTION: Only trained service technicians are properly installed. See "Using Server Administrator Diagnostics" on page 54. b Open the system. d Close the system. 7 Reconnect the system to the electrical outlet, and turn on page 54. 10 Remove all...
Hardware Owner's Manual (PDF)
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...terminate testing when a user-defined error limit is to identify the problem, then use the online Server Administrator diagnostics. For information about using diagnostics, see the Server Administrator User's Guide. If you are functioning, you can use the system diagnostics to Use the System...• View error messages that inform you of problems encountered during testing. To access the online diagnostics, log into the Server Administrator home page, and then click the Diagnostics tab. Running the System Diagnostics If you experience a problem with your system's ...
...terminate testing when a user-defined error limit is to identify the problem, then use the online Server Administrator diagnostics. For information about using diagnostics, see the Server Administrator User's Guide. If you are functioning, you can use the system diagnostics to Use the System...• View error messages that inform you of problems encountered during testing. To access the online diagnostics, log into the Server Administrator home page, and then click the Diagnostics tab. Running the System Diagnostics If you experience a problem with your system's ...