User's Guide
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... PowerConnect 2608, PowerConnect 2616, PowerConnect 2624 October 2003 Rev. Information in any proprietary interest in this document is strictly forbidden. is subject to change without the written permission of Dell Inc. Dell Inc. A00 Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. Reproduction in this text: Dell, the DELL logo...
... PowerConnect 2608, PowerConnect 2616, PowerConnect 2624 October 2003 Rev. Information in any proprietary interest in this document is strictly forbidden. is subject to change without the written permission of Dell Inc. Dell Inc. A00 Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. Reproduction in this text: Dell, the DELL logo...
User's Guide
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... 11 Technical Information 12 2 Troubleshooting 3 Getting Help Technical Assistance 17 Online Services 17 AutoTech Service 18 Automated Order-Status Service 18 Technical Support Service 19 Dell Enterprise Training and Certification 19 Problems With Your Order 19 Product Information 19 Contents 3
... 11 Technical Information 12 2 Troubleshooting 3 Getting Help Technical Assistance 17 Online Services 17 AutoTech Service 18 Automated Order-Status Service 18 Technical Support Service 19 Dell Enterprise Training and Certification 19 Problems With Your Order 19 Product Information 19 Contents 3
User's Guide
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Table 2-1 describes general cluster problems you may encounter and the probable causes and solutions. Basic Troubleshooting Problem Probable Cause Power LED is connected to a properly functioning and active power source. Table 2-1. Corrective Action Confirm that the power cable is no power to a power source. Ensure that the switch is not lighted. There is securely connected to the switch and to the switch. Troubleshooting 15 2 Troubleshooting This section provides troubleshooting information for your switch.
Table 2-1 describes general cluster problems you may encounter and the probable causes and solutions. Basic Troubleshooting Problem Probable Cause Power LED is connected to a properly functioning and active power source. Table 2-1. Corrective Action Confirm that the power cable is no power to a power source. Ensure that the switch is not lighted. There is securely connected to the switch and to the switch. Troubleshooting 15 2 Troubleshooting This section provides troubleshooting information for your switch.
User's Guide
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... for link lengths. Bad switch port. Damaged cable. Reconnect the connector for 1000Base-T links. Link speed LED indicates a lower Incorrect cable grade. Basic Troubleshooting (continued) Problem Probable Cause Link LED is operating properly. Ensure that the cables are fully inserted into the ports of the switch and the attached device. Ensure... have kinks, sharp bends, or appear to the switch or the attached device. The cable is powered on the attached device is not lighted. www.dell.com | support.dell.com Table 2-1.
... for link lengths. Bad switch port. Damaged cable. Reconnect the connector for 1000Base-T links. Link speed LED indicates a lower Incorrect cable grade. Basic Troubleshooting (continued) Problem Probable Cause Link LED is operating properly. Ensure that the cables are fully inserted into the ports of the switch and the attached device. Ensure... have kinks, sharp bends, or appear to the switch or the attached device. The cable is powered on the attached device is not lighted. www.dell.com | support.dell.com Table 2-1.
User's Guide
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... users on the No action required. Troubleshooting 17 The link is operating properly. Verify that is no Ethernet traffic on the link. Basic Troubleshooting (continued) Problem Probable Cause Corrective Action Link LED is lighted and the Mismatched duplex mode. link. Link LED is lighted, but the activity (ACT) LED does not...
... users on the No action required. Troubleshooting 17 The link is operating properly. Verify that is no Ethernet traffic on the link. Basic Troubleshooting (continued) Problem Probable Cause Corrective Action Link LED is lighted and the Mismatched duplex mode. link. Link LED is lighted, but the activity (ACT) LED does not...
User's Guide
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...with a technical problem, use Dell's extensive suite of the following addresses: • World Wide Web www.dell.com/ www.dell.com/ap/ (Asian/Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) Getting Help 17 See "Contacting Dell." Select your region... with installation and troubleshooting procedures. If you cannot resolve the problem using the following services are not always available in all locations outside the continental U.S. Online Services You can contact Dell electronically using the online services, call directly to the proper ...
...with a technical problem, use Dell's extensive suite of the following addresses: • World Wide Web www.dell.com/ www.dell.com/ap/ (Asian/Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) Getting Help 17 See "Contacting Dell." Select your region... with installation and troubleshooting procedures. If you cannot resolve the problem using the following services are not always available in all locations outside the continental U.S. Online Services You can contact Dell electronically using the online services, call directly to the proper ...
User's Guide
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... packages are responsible for your region. You are not accepted. To contact Dell's technical support service, see "Before You Call" and then see the contact information for paying shipping expenses. Problems With Your Order If you assume the risk of the box. See the... 3 Include a copy of any diagnostic information. 4 Include any product returned, and you have a problem with the item(s) being returned, whether for credit. 5 Pack the equipment to Dell. You are also responsible for customer assistance. Have your region. For the telephone number to provide fast...
... packages are responsible for your region. You are not accepted. To contact Dell's technical support service, see "Before You Call" and then see the contact information for paying shipping expenses. Problems With Your Order If you assume the risk of the box. See the... 3 Include a copy of any diagnostic information. 4 Include any product returned, and you have a problem with the item(s) being returned, whether for credit. 5 Pack the equipment to Dell. You are also responsible for customer assistance. Have your region. For the telephone number to provide fast...