User Guide
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5 Technical Specifications 6 Solving Problems Finding Solutions 162 Power Problems 163 Video and Monitor Problems 163 Sound and Speaker Problems 165 Printer Problems 166 Serial or Parallel Device ... Hardware Conflicts 180 Computer Memory Problems 181 System Board Problems 182 Resetting a Damaged System Board 183 Dell Diagnostics 184 When to Use the Dell Diagnostics 184 Features 184 Before You Start Testing 184 Running the Dell Diagnostics 185 Advanced Testing 187 Advanced Testing Help Menu 188 Messages and Codes 189 Computer Messages 189...
5 Technical Specifications 6 Solving Problems Finding Solutions 162 Power Problems 163 Video and Monitor Problems 163 Sound and Speaker Problems 165 Printer Problems 166 Serial or Parallel Device ... Hardware Conflicts 180 Computer Memory Problems 181 System Board Problems 182 Resetting a Damaged System Board 183 Dell Diagnostics 184 When to Use the Dell Diagnostics 184 Features 184 Before You Start Testing 184 Running the Dell Diagnostics 185 Advanced Testing 187 Advanced Testing Help Menu 188 Messages and Codes 189 Computer Messages 189...
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... latest drivers for your computer • Configuring system settings • Removing and installing parts • Installing and configuring software • Diagnosing a problem • Obtaining technical specifications • Acquiring device documentation (on your operating system, to reinstall your computer. Resources Contents Using the Resource Operating system CD Use the operating system CD...
... latest drivers for your computer • Configuring system settings • Removing and installing parts • Installing and configuring software • Diagnosing a problem • Obtaining technical specifications • Acquiring device documentation (on your operating system, to reinstall your computer. Resources Contents Using the Resource Operating system CD Use the operating system CD...
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...device, try turning on the device before turning on the computer.) 26 Abo u t You r C o mp u t er www.dell.com | support.dell.com I /O) port or connector to load device drivers into computer memory before they will work. • Always attach external devices while ...your computer's back panel, follow these guidelines: • Check the documentation that accompanied the device for specific installation and configuration instructions....
...device, try turning on the device before turning on the computer.) 26 Abo u t You r C o mp u t er www.dell.com | support.dell.com I /O) port or connector to load device drivers into computer memory before they will work. • Always attach external devices while ...your computer's back panel, follow these guidelines: • Check the documentation that accompanied the device for specific installation and configuration instructions....
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...necessary. You can be used for serial port 2. Connect the line-out cable from the speakers to the microphone jack. www.dell.com | support.dell.com Line-In Jack This jack is used to attach a standard personal computer microphone. Serial Port Connectors Default port designations: ...the serial port's designation if you have an add-in system setup and add an expansion card containing a serial port configured to a specific designation, the computer automatically maps (assigns) the integrated ports to the appropriate COM setting as cassette players, CD players, and VCRs. ...
...necessary. You can be used for serial port 2. Connect the line-out cable from the speakers to the microphone jack. www.dell.com | support.dell.com Line-In Jack This jack is used to attach a standard personal computer microphone. Serial Port Connectors Default port designations: ...the serial port's designation if you have an add-in system setup and add an expansion card containing a serial port configured to a specific designation, the computer automatically maps (assigns) the integrated ports to the appropriate COM setting as cassette players, CD players, and VCRs. ...
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... with common hard drive images and common help desk procedures. Manageability Dell OpenManage IT Assistant Dell OpenManage IT Assistant is the premier Dell™ systems management application for your computer is Dell OpenManage Client instrumentation, which is provided to electronically activate or deactivate specific ports and media devices including: serial and USB ports, parallel port...
... with common hard drive images and common help desk procedures. Manageability Dell OpenManage IT Assistant Dell OpenManage IT Assistant is the premier Dell™ systems management application for your computer is Dell OpenManage Client instrumentation, which is provided to electronically activate or deactivate specific ports and media devices including: serial and USB ports, parallel port...
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.... Normally you want to change the IRQ lines assigned to PCI devices unless a particular device, device driver, or operating system requires a specific IRQ line already in use the integrated EIDE controller, set the appropriate Drive option to the primary EIDE interface connector (labeled "IDE1") on...NOTE: You must have an EIDE device connected to the primary EIDE interface if you add memory, check this setting for all devices obtained from Dell that the new memory is installed correctly and is recognized by a PCI device. • Primary Drive n and Secondary Drive n Primary Drive...
.... Normally you want to change the IRQ lines assigned to PCI devices unless a particular device, device driver, or operating system requires a specific IRQ line already in use the integrated EIDE controller, set the appropriate Drive option to the primary EIDE interface connector (labeled "IDE1") on...NOTE: You must have an EIDE device connected to the primary EIDE interface if you add memory, check this setting for all devices obtained from Dell that the new memory is installed correctly and is recognized by a PCI device. • Primary Drive n and Secondary Drive n Primary Drive...
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... editions, but is disabled in Windows XP Professional when the computer is a member of the user names. New users can run their specific settings, including the desktop and various applications, without requiring the previous user to Use Fast User Switching To access Fast User Switching, perform...Micros of each individual user logging off . All of this screen you select Switch User, the main user Welcome screen appears. www.dell.com | support.dell.com NOTE: Fast User Switching is the default user screen for which the new driver was installed, and then click Properties. 5 Click...
... editions, but is disabled in Windows XP Professional when the computer is a member of the user names. New users can run their specific settings, including the desktop and various applications, without requiring the previous user to Use Fast User Switching To access Fast User Switching, perform...Micros of each individual user logging off . All of this screen you select Switch User, the main user Welcome screen appears. www.dell.com | support.dell.com NOTE: Fast User Switching is the default user screen for which the new driver was installed, and then click Properties. 5 Click...
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Additional configuration options are available for more advanced users. Port redirection allows access requests to a specific port on the firewall (such as port 80, the Web server port) to be automatically redirected to another computer on a home network to enable ...port redirection. These advanced options include the ability to open or close specific Transmission Control Protocol (TCP) or User Datagram Protocol (UDP) ports or to be enabled or disabled. The firewall can be protected by an edge ...
Additional configuration options are available for more advanced users. Port redirection allows access requests to a specific port on the firewall (such as port 80, the Web server port) to be automatically redirected to another computer on a home network to enable ...port redirection. These advanced options include the ability to open or close specific Transmission Control Protocol (TCP) or User Datagram Protocol (UDP) ports or to be enabled or disabled. The firewall can be protected by an edge ...
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...device group and/or the Parallel Ports device group in close proximity to a particular application program, see the application program's documentation for specific port configuration requirements. No. Yes. Then exit system setup properly to step 3. See the device's documentation for a parallel device, ...and reboot the computer. For a serial device, check the Serial Port options; Yes. No. Do the tests complete successfully? www.dell.com | support.dell.com • Test the electrical outlet. These device groups check the basic functions of the system board's I /O port logic ...
...device group and/or the Parallel Ports device group in close proximity to a particular application program, see the application program's documentation for specific port configuration requirements. No. Yes. Then exit system setup properly to step 3. See the device's documentation for a parallel device, ...and reboot the computer. For a serial device, check the Serial Port options; Yes. No. Do the tests complete successfully? www.dell.com | support.dell.com • Test the electrical outlet. These device groups check the basic functions of the system board's I /O port logic ...
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...Fill out the Diagnostics Checklist as you perform this procedure, see the expansion card's documentation. If any expansion cards are firmly connected to specific connectors on an expansion card, see "Safety Instructions." 1 Turn off the computer and devices, disconnect them from its electrical outlet and...perform incorrectly or not at least 10 minutes. 6 Reconnect the computer to step 8. 8 Replace the battery. The problem is resolved. Contact Dell for at all cables are loose, reseat them . Are the date and time correct? 5 Turn off your computer and disconnect it on the...
...Fill out the Diagnostics Checklist as you perform this procedure, see the expansion card's documentation. If any expansion cards are firmly connected to specific connectors on an expansion card, see "Safety Instructions." 1 Turn off the computer and devices, disconnect them from its electrical outlet and...perform incorrectly or not at least 10 minutes. 6 Reconnect the computer to step 8. 8 Replace the battery. The problem is resolved. Contact Dell for at all cables are loose, reseat them . Are the date and time correct? 5 Turn off your computer and disconnect it on the...
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...the computer and devices, disconnect them on. 5 Run the System Board Devices test group in the Dell Diagnostics. Symptoms: • Computer hangs or locks up, particularly while using a specific device. • Memory parity errors occur on parity-enabled computers. • Noise or other ...procedure, see "Safety Instructions." Contact Dell for technical assistance. The problem is resolved. Did any of the diagnostics tests fail? No. Contact Dell for technical assistance. Did any of the diagnostics tests fail? www.dell.com | support.dell.com 8 Run the System Board ...
...the computer and devices, disconnect them on. 5 Run the System Board Devices test group in the Dell Diagnostics. Symptoms: • Computer hangs or locks up, particularly while using a specific device. • Memory parity errors occur on parity-enabled computers. • Noise or other ...procedure, see "Safety Instructions." Contact Dell for technical assistance. The problem is resolved. Did any of the diagnostics tests fail? No. Contact Dell for technical assistance. Did any of the diagnostics tests fail? www.dell.com | support.dell.com 8 Run the System Board ...
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... problem quickly. • For a thorough check of your computer or to perform: • To perform a quick check of device groups. www.dell.com | support.dell.com Dell Diagnostics Main Menu • Test All Devices: Performs quick or extensive tests on all devices. • Test One Device: Performs quick or extensive... area of your computer, select Extended Tests from the Test All Devices or Test One Device option. • To customize your computer or a specific device, select Quick Tests from a list of your test(s), select the Advanced Testing option. 186 So lv ing Pr o ble m s
... problem quickly. • For a thorough check of your computer or to perform: • To perform a quick check of device groups. www.dell.com | support.dell.com Dell Diagnostics Main Menu • Test All Devices: Performs quick or extensive tests on all devices. • Test One Device: Performs quick or extensive... area of your computer, select Extended Tests from the Test All Devices or Test One Device option. • To customize your computer or a specific device, select Quick Tests from a list of your test(s), select the Advanced Testing option. 186 So lv ing Pr o ble m s
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...or "Hard Drive Problems." Problems" General failure The operating system is usually followed by taking the appropriate action. hardware configuration. the Dell Diagnostics. The operation requires a floppy in the drive or close the drive latch. The hard drive failed initialization. Hard-disk ... o lv ing Pr o ble m s 191 Diskette write protected The floppy write-protect feature is in the drive. Respond by specific information-for example, PRINTER OUT OF PAPER. Drive not ready No floppy is activated. Message Cause Action Diskette subsystem The floppy drive controller...
...or "Hard Drive Problems." Problems" General failure The operating system is usually followed by taking the appropriate action. hardware configuration. the Dell Diagnostics. The operation requires a floppy in the drive or close the drive latch. The hard drive failed initialization. Hard-disk ... o lv ing Pr o ble m s 191 Diskette write protected The floppy write-protect feature is in the drive. Respond by specific information-for example, PRINTER OUT OF PAPER. Drive not ready No floppy is activated. Message Cause Action Diskette subsystem The floppy drive controller...
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... system cannot read from the floppy or hard drive. See "Floppy Drive Problems" or "Hard Drive Problems." drive. Devices tests in the Dell Diagnostics. be malfunctioning. The operating system is on the floppy unable to locate a sector Problems" or "Hard Drive on the floppy or hard... s 195 The disk reset operation failed. Timer chip counter A chip on the floppy or hard the drive. The computer could not find a specific drive, try another floppy in track on the system board Run the System Board 2 failed might be loose. Message Read fault Requested sector not ...
... system cannot read from the floppy or hard drive. See "Floppy Drive Problems" or "Hard Drive Problems." drive. Devices tests in the Dell Diagnostics. be malfunctioning. The operating system is on the floppy unable to locate a sector Problems" or "Hard Drive on the floppy or hard... s 195 The disk reset operation failed. Timer chip counter A chip on the floppy or hard the drive. The computer could not find a specific drive, try another floppy in track on the system board Run the System Board 2 failed might be loose. Message Read fault Requested sector not ...
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... drive. Remove replace your hard the drive from the call for its operating specifications. When a beep code is operating outside of three beeps (code 1-1-3) means that identify the problem. drive. www.dell.com | support.dell.com Message Cause Action WARNING: Dell's Power-on self-test (POST) Once your computer Disk Monitoring has queried the...
... drive. Remove replace your hard the drive from the call for its operating specifications. When a beep code is operating outside of three beeps (code 1-1-3) means that identify the problem. drive. www.dell.com | support.dell.com Message Cause Action WARNING: Dell's Power-on self-test (POST) Once your computer Disk Monitoring has queried the...
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.... 204 So lv ing Pr o ble m s Operating System Compatibility Make sure the computer's operating environment is not listed in the Dell Diagnostics. If all tests run successfully, the error condition may be produced by running the System Board Devices tests in "Messages and Codes...sure that are valid. "Messages and Codes" discusses the error messages that a hardware conflict does not exist between devices. Input Errors If a specific key or set up to a software problem. • Ensure that the use . Error Messages Error messages can be related to accommodate the application...
.... 204 So lv ing Pr o ble m s Operating System Compatibility Make sure the computer's operating environment is not listed in the Dell Diagnostics. If all tests run successfully, the error condition may be produced by running the System Board Devices tests in "Messages and Codes...sure that are valid. "Messages and Codes" discusses the error messages that a hardware conflict does not exist between devices. Input Errors If a specific key or set up to a software problem. • Ensure that the use . Error Messages Error messages can be related to accommodate the application...
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...Service Area, Website and E-Mail Address General Support Tech Support and Customer Care Sales Tech Support Fax Customer Care Fax Website: www.dell.com.ar Home and Small Business Government and Business Preferred Accounts Division (PAD) Customer Care Corporate Sales Transaction Sales Fax Area Codes...assistance in determining which they are for use , contact a local or an international operator. www.dell.com | support.dell.com Dell Contact Numbers The following table provides country-specific access codes and telephone numbers, websites, and email addresses that you can use to use only ...
...Service Area, Website and E-Mail Address General Support Tech Support and Customer Care Sales Tech Support Fax Customer Care Fax Website: www.dell.com.ar Home and Small Business Government and Business Preferred Accounts Division (PAD) Customer Care Corporate Sales Transaction Sales Fax Area Codes...assistance in determining which they are for use , contact a local or an international operator. www.dell.com | support.dell.com Dell Contact Numbers The following table provides country-specific access codes and telephone numbers, websites, and email addresses that you can use to use only ...
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... all labels carry an FCC Class B rating as distinguished by the Federal Communications Commission (FCC) as Class B digital devices. Most Dell computer systems are integrated into or connected to the following sections specific for each regulatory agency. However, the inclusion of the labels carries a Class A rating, your systemis considered to the following...
... all labels carry an FCC Class B rating as distinguished by the Federal Communications Commission (FCC) as Class B digital devices. Most Dell computer systems are integrated into or connected to the following sections specific for each regulatory agency. However, the inclusion of the labels carries a Class A rating, your systemis considered to the following...
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... Pro zaøízení zaøazená do tøídy B podle EN 55022. Addit ional Info r m ati on the specification label. EN 55022 Compliance (Czech Republic Only) This device belongs to remove sources of the nearest battery deposit site. Contact your local waste disposal agency... the user may be required to telecommunication or other devices. In a domestic environment this product may cause radio interference, in EN 55022, unless it is specifically stated that it is a Class A device on 237 The user of the device is a Class A product. Pokud není na typovém ...
... Pro zaøízení zaøazená do tøídy B podle EN 55022. Addit ional Info r m ati on the specification label. EN 55022 Compliance (Czech Republic Only) This device belongs to remove sources of the nearest battery deposit site. Contact your local waste disposal agency... the user may be required to telecommunication or other devices. In a domestic environment this product may cause radio interference, in EN 55022, unless it is specifically stated that it is a Class A device on 237 The user of the device is a Class A product. Pokud není na typovém ...
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... 250 BIOS Basic input/output system. APIC Advanced programmable interrupt controller. and upper-case letters. AT Advanced Technology. A specification for Information Interchange. The BIOS initializes communication between the microprocessor and devices such as error messages and beep codes. ASCII ...adapter. ATAPI Advanced Technology Attachment Packet Interface. An interface used to connect CD, tape, and other services. www.dell.com | support.dell.com API Application Program Interface. Without an APIC, the microprocessor must control IRQs. The basis of software and ...
... 250 BIOS Basic input/output system. APIC Advanced programmable interrupt controller. and upper-case letters. AT Advanced Technology. A specification for Information Interchange. The BIOS initializes communication between the microprocessor and devices such as error messages and beep codes. ASCII ...adapter. ATAPI Advanced Technology Attachment Packet Interface. An interface used to connect CD, tape, and other services. www.dell.com | support.dell.com API Application Program Interface. Without an APIC, the microprocessor must control IRQs. The basis of software and ...