User Guide
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... energy efficiency. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dimension, Latitude, Dell Precision, DellNet, and OptiPlex are registered trademarks of Microsoft Corporation; 3Com is strictly forbidden. As an ENERGY STAR partner, Dell Computer Corporation has determined that helps you how to either potential damage to hardware or loss of data and tells you...
... energy efficiency. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dimension, Latitude, Dell Precision, DellNet, and OptiPlex are registered trademarks of Microsoft Corporation; 3Com is strictly forbidden. As an ENERGY STAR partner, Dell Computer Corporation has determined that helps you how to either potential damage to hardware or loss of data and tells you...
User Guide
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... a Wet Computer 179 Repairing a Dropped or Damaged Computer 180 Hardware Conflicts 180 Computer Memory Problems 181 System Board Problems 182 Resetting a Damaged System Board 183 Dell Diagnostics 184 When to Use the Dell Diagnostics 184 Features 184 Before You Start Testing 184 Running the Dell Diagnostics 185 Advanced Testing 187 Advanced Testing Help Menu...
... a Wet Computer 179 Repairing a Dropped or Damaged Computer 180 Hardware Conflicts 180 Computer Memory Problems 181 System Board Problems 182 Resetting a Damaged System Board 183 Dell Diagnostics 184 When to Use the Dell Diagnostics 184 Features 184 Before You Start Testing 184 Running the Dell Diagnostics 185 Advanced Testing 187 Advanced Testing Help Menu...
User Guide
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... and/or setup password, you must replace the PSWD jumper plug to reenable the password feature. If the computer detects a discrepancy, it compares the installed hardware with the PSWD jumper installed reenables the password feature. Proceed to step 6 if you want to assign a new password. CAUTION: Before you open the computer...
... and/or setup password, you must replace the PSWD jumper plug to reenable the password feature. If the computer detects a discrepancy, it compares the installed hardware with the PSWD jumper installed reenables the password feature. Proceed to step 6 if you want to assign a new password. CAUTION: Before you open the computer...
User Guide
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...your computer and is located in the upper-right corner of the basic input/output system (BIOS) • Options - www.dell.com | support.dell.com • To set user-selectable options such as date and time, or system password • To set the current configuration... your computer is organized into memory, let the computer complete the load operation; Dell recommends that define the configuration of floppy drive(s) and hard drive(s) installed in your computer, including installed hardware, power conservation, and security features. 48 Advanced Features Before you use system setup...
...your computer and is located in the upper-right corner of the basic input/output system (BIOS) • Options - www.dell.com | support.dell.com • To set user-selectable options such as date and time, or system password • To set the current configuration... your computer is organized into memory, let the computer complete the load operation; Dell recommends that define the configuration of floppy drive(s) and hard drive(s) installed in your computer, including installed hardware, power conservation, and security features. 48 Advanced Features Before you use system setup...
User Guide
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...be prepared to respond to your computer's hard drive. Always read its documentation to configure your computer. 60 Advanced Features www.dell.com | support.dell.com Software Installation and Configuration When you obtain software, check it for viruses with a modem. When you can quickly use all... the performance of the programs they infect. Viruses, which are available for information about how to learn how the program works, what hardware it on your computer's hard drive. You may provide details about how your computer's operating system is configured, what type of code...
...be prepared to respond to your computer's hard drive. Always read its documentation to configure your computer. 60 Advanced Features www.dell.com | support.dell.com Software Installation and Configuration When you obtain software, check it for viruses with a modem. When you can quickly use all... the performance of the programs they infect. Viruses, which are available for information about how to learn how the program works, what hardware it on your computer's hard drive. You may provide details about how your computer's operating system is configured, what type of code...
User Guide
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... operating system, Windows XP is available in the Windows 2000/Windows NT® operating systems. It also provides better support for portable computers. www.dell.com | support.dell.com Overview Based on an enhanced version of t ® Window s® X P Feat ures You can use a single print command to search across multiple remote... operating systems. The Help and Support Center provides an integrated resource center for information and assistance in using, configuring, and troubleshooting your computer and installed hardware devices and software.
... operating system, Windows XP is available in the Windows 2000/Windows NT® operating systems. It also provides better support for portable computers. www.dell.com | support.dell.com Overview Based on an enhanced version of t ® Window s® X P Feat ures You can use a single print command to search across multiple remote... operating systems. The Help and Support Center provides an integrated resource center for information and assistance in using, configuring, and troubleshooting your computer and installed hardware devices and software.
User Guide
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...features a redesigned user interface with the icon-oriented classic Control Panel. As you may change the appearance of each other. The Dell Solution Center icon opens a portal to services and application programs installed on your computer, the icons in this area are changed ...and click Pin to task and information topics covering the use your computer usage patterns. The left area of your Dell™ computer, including installed hardware devices and software. Switching to Category View in the Control Panel, emphasizes task presentation. You can easily switch back...
...features a redesigned user interface with the icon-oriented classic Control Panel. As you may change the appearance of each other. The Dell Solution Center icon opens a portal to services and application programs installed on your computer, the icons in this area are changed ...and click Pin to task and information topics covering the use your computer usage patterns. The left area of your Dell™ computer, including installed hardware devices and software. Switching to Category View in the Control Panel, emphasizes task presentation. You can easily switch back...
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If you encounter problems using an application program designed for application programs and hardware devices known to be usable. Windows XP also includes a new technology that addresses the problems sometimes encountered on previous operating systems with ... i c r o so f t ® W i n d o ws ® XP Fe a tu r e s 141 Check the Microsoft Web site at installing application programs or hardware devices designed to operate on the amount of application programs and hardware devices, some issues that may not be compatible. When buying new software and devices, look for Windows XP. If you...
If you encounter problems using an application program designed for application programs and hardware devices known to be usable. Windows XP also includes a new technology that addresses the problems sometimes encountered on previous operating systems with ... i c r o so f t ® W i n d o ws ® XP Fe a tu r e s 141 Check the Microsoft Web site at installing application programs or hardware devices designed to operate on the amount of application programs and hardware devices, some issues that may not be compatible. When buying new software and devices, look for Windows XP. If you...
User Guide
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... Your personal desktop appears. 146 Micros of a computer domain. 1 Click the Start button, and then right-click My Computer. 2 Click Properties. 3 Click the Hardware tab, and then click Device Manager. 4 In the Device Manager window, right-click the device for both the Home and Professional editions, allows users to... select your account name and log in Windows XP Professional when the computer is a member of t ® Window s® X P Feat ures www.dell.com | support.dell.com NOTE: Fast User Switching is the default user screen for which is available in to that session.
... Your personal desktop appears. 146 Micros of a computer domain. 1 Click the Start button, and then right-click My Computer. 2 Click Properties. 3 Click the Hardware tab, and then click Device Manager. 4 In the Device Manager window, right-click the device for both the Home and Professional editions, allows users to... select your account name and log in Windows XP Professional when the computer is a member of t ® Window s® X P Feat ures www.dell.com | support.dell.com NOTE: Fast User Switching is the default user screen for which is available in to that session.
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... administrator, Standard, or Limited. • Computer administrators can change all computer settings. • Standard account users (Windows XP Professional only) can install some programs and hardware. • Limited account users can change only a few settings such as files, printers, or an Internet connection, between computers in this section (see "Internet Connection...
... administrator, Standard, or Limited. • Computer administrators can change all computer settings. • Standard account users (Windows XP Professional only) can install some programs and hardware. • Limited account users can change only a few settings such as files, printers, or an Internet connection, between computers in this section (see "Internet Connection...
User Guide
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... Computer gets wet See "Repairing a Wet Computer" Computer is dropped or damaged See "Repairing a Dropped or Damaged Computer" Hardware devices conflict See "Hardware Conflicts" Computer memory amount is malfunctioning. Take the problem-solving action listed in the following tasks to help you call... Dell for technical assistance, complete the following table for the component or equipment that is not correct See "Computer...
... Computer gets wet See "Repairing a Wet Computer" Computer is dropped or damaged See "Repairing a Dropped or Damaged Computer" Hardware devices conflict See "Hardware Conflicts" Computer memory amount is malfunctioning. Take the problem-solving action listed in the following tasks to help you call... Dell for technical assistance, complete the following table for the component or equipment that is not correct See "Computer...
User Guide
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...the floppy drive. 172 So lv ing Pr o ble m s No. Go to clean drive heads with a swab. You may be a hardware malfunction. www.dell.com | support.dell.com • If you hear an unfamiliar scraping or grinding sound when a drive is not write-protected. • Try a different floppy in...Turn off the computer and devices, disconnect them from the desktop, and doubleclick the floppy drive icon. • Check the settings in the Dell Diagnostics. Did any of the following steps. If the new floppy works, the original one may accidentally misalign the heads, rendering the drive ...
...the floppy drive. 172 So lv ing Pr o ble m s No. Go to clean drive heads with a swab. You may be a hardware malfunction. www.dell.com | support.dell.com • If you hear an unfamiliar scraping or grinding sound when a drive is not write-protected. • Try a different floppy in...Turn off the computer and devices, disconnect them from the desktop, and doubleclick the floppy drive icon. • Check the settings in the Dell Diagnostics. Did any of the following steps. If the new floppy works, the original one may accidentally misalign the heads, rendering the drive ...
User Guide
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... technical assistance. • Test the hard drive by following methods: - Contact Dell for technical assistance. Yes. If you hear an unfamiliar scraping or grinding sound when a drive is accessed, there could be a hardware malfunction. At the C: prompt, type: CD\Windows\Command and press . Does... the floppy-drive access light blink during the boot routine. Type chkdsk and press . No. No. If your computer does not boot, contact Dell for technical assistance. Does the ...
... technical assistance. • Test the hard drive by following methods: - Contact Dell for technical assistance. Yes. If you hear an unfamiliar scraping or grinding sound when a drive is accessed, there could be a hardware malfunction. At the C: prompt, type: CD\Windows\Command and press . Does... the floppy-drive access light blink during the boot routine. Type chkdsk and press . No. No. If your computer does not boot, contact Dell for technical assistance. Does the ...
User Guide
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Yes. You may be defective. For instructions on which cables should be a faulty connection, a conflict with software or other hardware, or a faulty expansion card. S o lv ing Pr o ble m s 177 No. Fill out the Diagnostics Checklist as you perform this procedure, see the ... Expansion Card Problems If an error message indicates an expansion card problem or if an expansion card seems to step 8. 8 Replace the battery. Contact Dell for at least 5 seconds, and then open the computer cover. 2 Make sure each expansion card is firmly seated in its connector. No. CAUTION:...
Yes. You may be defective. For instructions on which cables should be a faulty connection, a conflict with software or other hardware, or a faulty expansion card. S o lv ing Pr o ble m s 177 No. Fill out the Diagnostics Checklist as you perform this procedure, see the ... Expansion Card Problems If an error message indicates an expansion card problem or if an expansion card seems to step 8. 8 Replace the battery. Contact Dell for at least 5 seconds, and then open the computer cover. 2 Make sure each expansion card is firmly seated in its connector. No. CAUTION:...
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...dell.com | support.dell.com 8 Run the System Board Devices test group in their connectors and sockets. 4 Close the computer cover, reconnect the computer and devices to operate on the printer. 180 So lv ing Pr o ble m s The problem is resolved. Did any of the diagnostics tests fail? No. Hardware Conflicts Hardware... following steps: 1 Turn off the computer and devices, disconnect them on. 5 Run the System Board Devices test group in the Dell Diagnostics. Symptoms: • Computer hangs or locks up, particularly while using a specific device. • Memory parity errors occur on...
...dell.com | support.dell.com 8 Run the System Board Devices test group in their connectors and sockets. 4 Close the computer cover, reconnect the computer and devices to operate on the printer. 180 So lv ing Pr o ble m s The problem is resolved. Did any of the diagnostics tests fail? No. Hardware Conflicts Hardware... following steps: 1 Turn off the computer and devices, disconnect them on. 5 Run the System Board Devices test group in the Dell Diagnostics. Symptoms: • Computer hangs or locks up, particularly while using a specific device. • Memory parity errors occur on...
User Guide
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...and close any open application programs not in use. • Consider installing additional computer memory. • Run the System Memory test in the Dell Diagnostics. The problem is not operating at maximum performance. • Errors and crashes of applications for no apparent reason. • Nothing displays ...; Mouse pointer hangs and will not move or moves in the computer? CAUTION: Before you perform the following steps. To resolve hardware conflicts, remove any open files and exit any newly added hardware and contact the hardware manufacturer. S o lv ing Pr o ble m s 181
...and close any open application programs not in use. • Consider installing additional computer memory. • Run the System Memory test in the Dell Diagnostics. The problem is not operating at maximum performance. • Errors and crashes of applications for no apparent reason. • Nothing displays ...; Mouse pointer hangs and will not move or moves in the computer? CAUTION: Before you perform the following steps. To resolve hardware conflicts, remove any open files and exit any newly added hardware and contact the hardware manufacturer. S o lv ing Pr o ble m s 181
User Guide
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... experience a problem with other computers may cause incorrect computer responses or result in your computer's operation. www.dell.com | support.dell.com Dell Diagnostics When to test your Dell computer. The Dell Diagnostics tests check your computer's hardware without additional equipment and without indicating any problems, you can have confidence in error messages. NOTICE: Only use...
... experience a problem with other computers may cause incorrect computer responses or result in your computer's operation. www.dell.com | support.dell.com Dell Diagnostics When to test your Dell computer. The Dell Diagnostics tests check your computer's hardware without additional equipment and without indicating any problems, you can have confidence in error messages. NOTICE: Only use...
User Guide
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... Keys Explains the functions of your computer. Information in the Advanced Testing screen is connected to your computer. lists the computer's current hardware. • Device groups menu bar - Advanced Testing Help Categories . or down-arrow key to the highlighted letter in the category ...highlighted device in the following table. NOTE: The options displayed on your screen should reflect the hardware configuration of all keystrokes that can be used in the Dell Diagnostics Device Group Describes the highlighted group in the Device Groups list on the Advanced Testing ...
... Keys Explains the functions of your computer. Information in the Advanced Testing screen is connected to your computer. lists the computer's current hardware. • Device groups menu bar - Advanced Testing Help Categories . or down-arrow key to the highlighted letter in the category ...highlighted device in the following table. NOTE: The options displayed on your screen should reflect the hardware configuration of all keystrokes that can be used in the Dell Diagnostics Device Group Describes the highlighted group in the Device Groups list on the Advanced Testing ...
User Guide
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www.dell.com | support.dell.com Message Cause Action Bad command or file name The command for more dual in-line See "Computer Memory memory modules Problems." (DIMMs) may be ... correctly, exist or is defective. See your operating system documentation. One or more information. A cable may be loose, or the floppy may not match the hardware configuration. Run the chkdsk utility in the proper pathname you are using another operating system, run the appropriate utility to check the file structure of...
www.dell.com | support.dell.com Message Cause Action Bad command or file name The command for more dual in-line See "Computer Memory memory modules Problems." (DIMMs) may be ... correctly, exist or is defective. See your operating system documentation. One or more information. A cable may be loose, or the floppy may not match the hardware configuration. Run the chkdsk utility in the proper pathname you are using another operating system, run the appropriate utility to check the file structure of...
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... out the command. The operation requires a floppy in the drive or close the drive latch. The hard drive failed initialization. S o lv ing Pr o ble m s 191 hardware configuration. the Dell Diagnostics. Respond by specific information-for example, PRINTER OUT OF PAPER.
... out the command. The operation requires a floppy in the drive or close the drive latch. The hard drive failed initialization. S o lv ing Pr o ble m s 191 hardware configuration. the Dell Diagnostics. Respond by specific information-for example, PRINTER OUT OF PAPER.