Setup and Quick Reference Guide
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Models DCSM, DCNE, DCCY, and DCTR www.dell.com | support.dell.com Dell™ OptiPlex™ 760 Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. For more information about your computer.
Models DCSM, DCNE, DCCY, and DCTR www.dell.com | support.dell.com Dell™ OptiPlex™ 760 Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. For more information about your computer.
Setup and Quick Reference Guide
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... Your Internet Connection 28 Transferring Information to a New Computer 30 Microsoft® Windows Vista® Operating System 30 Microsoft Windows® XP 30 3 Specifications 35 4 Troubleshooting 45 Using the Hardware Troubleshooter 45 Tips 46 Power Problems 46 Memory Problems 47 Lockups and Software Problems 48...
... Your Internet Connection 28 Transferring Information to a New Computer 30 Microsoft® Windows Vista® Operating System 30 Microsoft Windows® XP 30 3 Specifications 35 4 Troubleshooting 45 Using the Hardware Troubleshooter 45 Tips 46 Power Problems 46 Memory Problems 47 Lockups and Software Problems 48...
Setup and Quick Reference Guide
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... on support.dell.com. Windows® XP: 1 Click Start→Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select...computer from the electrical outlet before opening the cover. CAUTION: Always unplug your computer. Troubleshooting 45 NOTE: For detailed troubleshooting information, including responding to start the Hardware Troubleshooter to resolve hardware incompatibility: Windows Vista®: 1 Click the Windows Vista Start button ...
... on support.dell.com. Windows® XP: 1 Click Start→Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select...computer from the electrical outlet before opening the cover. CAUTION: Always unplug your computer. Troubleshooting 45 NOTE: For detailed troubleshooting information, including responding to start the Hardware Troubleshooter to resolve hardware incompatibility: Windows Vista®: 1 Click the Windows Vista Start button ...
Setup and Quick Reference Guide
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...turned on. • Ensure that the electrical outlet is working by testing it with your Service Manual at www.dell.com/regulatory_compliance. Power Problems CAUTION: Before you added or removed a part before the problem started, review the installation... or is not receiving power. • Reseat the power cable in a program, see the Regulatory Compliance Homepage at support.dell.com). Tips • If a device does not work, ensure that the device is properly connected. • If you..., move the mouse, or press the power button to resume normal operation. 46 Troubleshooting
...turned on. • Ensure that the electrical outlet is working by testing it with your Service Manual at www.dell.com/regulatory_compliance. Power Problems CAUTION: Before you added or removed a part before the problem started, review the installation... or is not receiving power. • Reseat the power cable in a program, see the Regulatory Compliance Homepage at support.dell.com). Tips • If a device does not work, ensure that the device is properly connected. • If you..., move the mouse, or press the power button to resume normal operation. 46 Troubleshooting
Setup and Quick Reference Guide
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... the problem. • See the software documentation for minimum memory requirements. For additional safety best practices information, see "Dell Diagnostics" on page 50). Troubleshooting 47 There is successfully communicating with your Service Manual at www.dell.com/regulatory_compliance. The computer is receiving electrical power, a device might be malfunctioning or incorrectly installed. • Ensure...
... the problem. • See the software documentation for minimum memory requirements. For additional safety best practices information, see "Dell Diagnostics" on page 50). Troubleshooting 47 There is successfully communicating with your Service Manual at www.dell.com/regulatory_compliance. The computer is receiving electrical power, a device might be malfunctioning or incorrectly installed. • Ensure...
Setup and Quick Reference Guide
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...PROGRAM - 1 Press simultaneously to access the Task Manager, and click the Applications tab. 2 Click to non-XP operating system environments. 48 Troubleshooting Windows Vista: 1 Click Start →Control Panel→Programs→Use an older program with this version of memory supported by your computer, ...see "Memory" on page 35. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 50). • Ensure that the memory you are using is supported by your computer. If necessary, uninstall and...
...PROGRAM - 1 Press simultaneously to access the Task Manager, and click the Applications tab. 2 Click to non-XP operating system environments. 48 Troubleshooting Windows Vista: 1 Click Start →Control Panel→Programs→Use an older program with this version of memory supported by your computer, ...see "Memory" on page 35. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 50). • Ensure that the memory you are using is supported by your computer. If necessary, uninstall and...
Setup and Quick Reference Guide
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Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that your computer. • Ensure that ...for your computer. To enroll for at least 6 seconds (until the computer turns off), and then restart your computer. Troubleshooting 49 Dell Technical Update Service • The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for information. • Ensure that the program is...
Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that your computer. • Ensure that ...for your computer. To enroll for at least 6 seconds (until the computer turns off), and then restart your computer. Troubleshooting 49 Dell Technical Update Service • The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for information. • Ensure that the program is...
Setup and Quick Reference Guide
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... the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities media is connected to a working electrical outlet. 2 Turn on (or restart) your computer. 1...utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any of the procedures in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 50 Troubleshooting NOTE: The next steps change the boot...
... the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities media is connected to a working electrical outlet. 2 Turn on (or restart) your computer. 1...utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any of the procedures in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 50 Troubleshooting NOTE: The next steps change the boot...
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If multiple versions are listed, select the version that is appropriate for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that appears and press . 5 Type 1 to start the CD menu and press to run, and follow the instructions on the screen. 4 Select the Boot from CD-ROM option from the menu that you want to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. Troubleshooting 51
If multiple versions are listed, select the version that is appropriate for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that appears and press . 5 Type 1 to start the CD menu and press to run, and follow the instructions on the screen. 4 Select the Boot from CD-ROM option from the menu that you want to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. Troubleshooting 51
Setup and Quick Reference Guide
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... replace parts The Service Manual for your computer can be found at support.dell.com. • How to configure system settings • How to troubleshoot and solve problems Dell Technology Guide • About your operating system The Dell Technology Guide is located on your computer. • Using and maintaining devices... operating system product key 64 Finding Information For additional safety best practices information, see the Regulatory Compliance Homepage at support.dell.com. Microsoft® Windows® License Label Your Microsoft Windows License is available at www...
... replace parts The Service Manual for your computer can be found at support.dell.com. • How to configure system settings • How to troubleshoot and solve problems Dell Technology Guide • About your operating system The Dell Technology Guide is located on your computer. • Using and maintaining devices... operating system product key 64 Finding Information For additional safety best practices information, see the Regulatory Compliance Homepage at support.dell.com. Microsoft® Windows® License Label Your Microsoft Windows License is available at www...
Setup and Quick Reference Guide
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...problem your computer, you can assist you with installation and troubleshooting procedures. See "Online Services" on how to run , and follow the directions. If you do not have not resolved the problem, see "Contacting Dell" on the screen." Getting Help 65 Getting Help Obtaining ...complete the following steps to diagnose and troubleshoot the problem: 1 See "When the Dell Diagnostics Main Menu appears, select the test that you want to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 70. 4 Use Dell's extensive suite of Dell Support online. 5 If the preceding ...
...problem your computer, you can assist you with installation and troubleshooting procedures. See "Online Services" on how to run , and follow the directions. If you do not have not resolved the problem, see "Contacting Dell" on the screen." Getting Help 65 Getting Help Obtaining ...complete the following steps to diagnose and troubleshoot the problem: 1 See "When the Dell Diagnostics Main Menu appears, select the test that you want to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 70. 4 Use Dell's extensive suite of Dell Support online. 5 If the preceding ...
Setup and Quick Reference Guide
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... information during operations, or try other troubleshooting steps possible only at or near the computer. If possible, turn on your computer before you call from a telephone at the computer itself. You may also be asked for assistance and call Dell for your Service Tag (located on ... back or bottom of the procedures in this section, read the safety information that the computer documentation is available. The code helps Dell's automated-support telephone system direct your computer. Ensure that shipped with your call . Getting Help 69 You may be asked to fill...
... information during operations, or try other troubleshooting steps possible only at or near the computer. If possible, turn on your computer before you call from a telephone at the computer itself. You may also be asked for assistance and call Dell for your Service Tag (located on ... back or bottom of the procedures in this section, read the safety information that the computer documentation is available. The code helps Dell's automated-support telephone system direct your computer. Ensure that shipped with your call . Getting Help 69 You may be asked to fill...
Setup and Quick Reference Guide
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...Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed: 70 Getting Help Otherwise, record the contents of ...the system's start-up files. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your operating system documentation to...
...Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed: 70 Getting Help Otherwise, record the contents of ...the system's start-up files. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your operating system documentation to...
Setup and Quick Reference Guide
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... up, 28 L license label, 64 P phone numbers, 71 power power light conditions, 46 troubleshooting, 46 problems restore to previous state, 57 M media Drivers and Utilities, 63 operating system, 63 memory troubleshooting, 47 N networks, 23 connecting, 23 O operating system Dell Factory Image Restore, 58 media, 60 reinstalling, 63 System Restore, 56 Operating System media... Manual, 64 Service Tag, 63 setup computer, 17 installing your computer in an enclosure, 26 Internet, 28 quick setup, 17 software problems, 48 reinstalling, 53 troubleshooting, 48-49 updates, 49 74 Index
... up, 28 L license label, 64 P phone numbers, 71 power power light conditions, 46 troubleshooting, 46 problems restore to previous state, 57 M media Drivers and Utilities, 63 operating system, 63 memory troubleshooting, 47 N networks, 23 connecting, 23 O operating system Dell Factory Image Restore, 58 media, 60 reinstalling, 63 System Restore, 56 Operating System media... Manual, 64 Service Tag, 63 setup computer, 17 installing your computer in an enclosure, 26 Internet, 28 quick setup, 17 software problems, 48 reinstalling, 53 troubleshooting, 48-49 updates, 49 74 Index
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...35 video, 36 support, 65 contacting Dell, 71 DellConnect, 66 online services, 66 regional, 66 technical support and customer service, 66 support information, 64 System Restore, 56-57 T Terms and Conditions, 64 transferring information to a new computer, 30 troubleshooting, 45, 64 blue screen, 49... computer not responding, 48 Dell Diagnostics, 50 memory, 47 power, 46 power light conditions, 46 program crashes, 48 programs and Windows compatibility...
...35 video, 36 support, 65 contacting Dell, 71 DellConnect, 66 online services, 66 regional, 66 technical support and customer service, 66 support information, 64 System Restore, 56-57 T Terms and Conditions, 64 transferring information to a new computer, 30 troubleshooting, 45, 64 blue screen, 49... computer not responding, 48 Dell Diagnostics, 50 memory, 47 power, 46 power light conditions, 46 program crashes, 48 programs and Windows compatibility...
Service Manual
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...via agent presence (enables detection of removed agents) and network access control (Circuit breaker) and software version control Your computer aids in troubleshooting iAMT by default. l Ability to do remote issues remediation (1-to Previous Menu twice. Accessing iAMT setup Intel's Management Engine BIOS Extension...® Intel ME Features Control ® Manageability Feature Selection 3. The USB key must be provisioned using a USB key and Dell Client Manager. Populate Unable to manage the computer in an unusable state, or with the computer powered off the iAMT feature. ...
...via agent presence (enables detection of removed agents) and network access control (Circuit breaker) and software version control Your computer aids in troubleshooting iAMT by default. l Ability to do remote issues remediation (1-to Previous Menu twice. Accessing iAMT setup Intel's Management Engine BIOS Extension...® Intel ME Features Control ® Manageability Feature Selection 3. The USB key must be provisioned using a USB key and Dell Client Manager. Populate Unable to manage the computer in an unusable state, or with the computer powered off the iAMT feature. ...
Service Manual
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...energy efficiency. A01 Back to Microsoft® Windows® operating systems are not applicable. Dell™ OptiPlex™ 760 Service Manual Desktop Computer About Your Computer Inside Your Computer System Setup Advanced Features Troubleshooting Getting Help Glossary Removing and Replacing Parts Working on Your Computer Removing the Computer Cover Chassis... the System Board Replacing the Computer Cover Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that this text: Dell, the DELL logo, OptiPlex, TravelLite, OpenManage, and StrikeZone are trademarks of...
...energy efficiency. A01 Back to Microsoft® Windows® operating systems are not applicable. Dell™ OptiPlex™ 760 Service Manual Desktop Computer About Your Computer Inside Your Computer System Setup Advanced Features Troubleshooting Getting Help Glossary Removing and Replacing Parts Working on Your Computer Removing the Computer Cover Chassis... the System Board Replacing the Computer Cover Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that this text: Dell, the DELL logo, OptiPlex, TravelLite, OpenManage, and StrikeZone are trademarks of...
Service Manual
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...of connector for attaching a PS/2-compatible keyboard, mouse, or keypad. ScanDisk often runs when you restart the computer after you access Dell Support at which could degrade the quality of the electromagnetic frequency spectrum and are recharged (sometimes also referred to as a dampening device ... the transfer of the processor. standby mode - A power management mode that checks files, folders, and the hard disk's surface for troubleshooting problems. S SAS - A computer chip that cannot be used for errors. Some programs essential to the operation of your Windows desktop ...
...of connector for attaching a PS/2-compatible keyboard, mouse, or keypad. ScanDisk often runs when you restart the computer after you access Dell Support at which could degrade the quality of the electromagnetic frequency spectrum and are recharged (sometimes also referred to as a dampening device ... the transfer of the processor. standby mode - A power management mode that checks files, folders, and the hard disk's surface for troubleshooting problems. S SAS - A computer chip that cannot be used for errors. Some programs essential to the operation of your Windows desktop ...
Service Manual
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... Agency. A01 Back to hardware or loss of data if instructions are trademarks of Intel Corporation in this text: Dell, the DELL logo, OptiPlex, TravelLite, OpenManage, and StrikeZone are not followed. Intel and SpeedStep are either registered trademarks or trademarks of the ... Vista, and the Windows Start button are registered trademarks of Dell Inc.; Dell™ OptiPlex™ 760 Service Manual Mini Tower Computer About Your Computer Inside Your Computer System Setup Advanced Features Troubleshooting Getting Help Glossary Removing and Replacing Parts Working on Your Computer...
... Agency. A01 Back to hardware or loss of data if instructions are trademarks of Intel Corporation in this text: Dell, the DELL logo, OptiPlex, TravelLite, OpenManage, and StrikeZone are not followed. Intel and SpeedStep are either registered trademarks or trademarks of the ... Vista, and the Windows Start button are registered trademarks of Dell Inc.; Dell™ OptiPlex™ 760 Service Manual Mini Tower Computer About Your Computer Inside Your Computer System Setup Advanced Features Troubleshooting Getting Help Glossary Removing and Replacing Parts Working on Your Computer...