Setup and Features Information Tech Sheet
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...to 256 MB shared video memory (with 1 GB system memory) up to 352 MB shared video memory (with your computer, go to support.dell.com. Specifications NOTE: The following specifications are only those required by law to ship with 2, 3, or 4 GB system memory) 256 MB... 1067 MHz DDR3 Minimum memory 1 GB Maximum memory 8 GB Drives Mini Tower Desktop Externally accessible: 3.5 inch drive bays one one 5.25 inch drive bays two one Internally accessible: 3.5 inch SATA drive bays two one Available devices: 3.5 inch SATA hard drives two one 5.25 inch SATA two one DVD-ROM, DVD/...
...to 256 MB shared video memory (with 1 GB system memory) up to 352 MB shared video memory (with your computer, go to support.dell.com. Specifications NOTE: The following specifications are only those required by law to ship with 2, 3, or 4 GB system memory) 256 MB... 1067 MHz DDR3 Minimum memory 1 GB Maximum memory 8 GB Drives Mini Tower Desktop Externally accessible: 3.5 inch drive bays one one 5.25 inch drive bays two one Internally accessible: 3.5 inch SATA drive bays two one Available devices: 3.5 inch SATA hard drives two one 5.25 inch SATA two one DVD-ROM, DVD/...
Setup and Features Information Tech Sheet
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Solid green light indicates power-on the Dell Support website at support.dell.com/manuals. Solid amber light when the computer does not start indicates a problem with the system board. Off (no light) - Coin-cell battery 3V CR2032...or power supply. blinking green light indicates sleep state of the computer. A good connection exists between the network and the computer. Drive activity light Displays the SATA hard drive or optical drive activity. Control Lights and Diagnostic Lights Power button light Green light - NOTE: See the safety information that the computer is reading data...
Solid green light indicates power-on the Dell Support website at support.dell.com/manuals. Solid amber light when the computer does not start indicates a problem with the system board. Off (no light) - Coin-cell battery 3V CR2032...or power supply. blinking green light indicates sleep state of the computer. A good connection exists between the network and the computer. Drive activity light Displays the SATA hard drive or optical drive activity. Control Lights and Diagnostic Lights Power button light Green light - NOTE: See the safety information that the computer is reading data...
Guidebook
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... 24 Hard Drives...27 Optical Drives ...31 BIOS Defaults ...33 Chassis Enclosure & Ventilation Requirements 35 Regulatory Compliance and Environmental 35 Acoustic Noise Emission Information 36 2 Network Adapter (NIC 14 Communications - Modem 15 Communications - Network Adapter (NIC 22 Communications - Integrated LAN 21 Communications - DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK Table of Content THE OPTI Dell™ OptiPlex™ 380 ...3 OptiPlex 380...
... 24 Hard Drives...27 Optical Drives ...31 BIOS Defaults ...33 Chassis Enclosure & Ventilation Requirements 35 Regulatory Compliance and Environmental 35 Acoustic Noise Emission Information 36 2 Network Adapter (NIC 14 Communications - Modem 15 Communications - Network Adapter (NIC 22 Communications - Integrated LAN 21 Communications - DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK Table of Content THE OPTI Dell™ OptiPlex™ 380 ...3 OptiPlex 380...
Guidebook
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... Essential Optiplex desktop, the new Dell OptiPlex 380 is up to a 12 month lifecycle (plus 2 month transition) stable images, managed transitions, and Dell ImageWatch™ to provide early notification of upcoming technology changes Customizable Global service and support through Dell's Energy Smart power management Estimate energy usage for multiple customized OptiPlex systems with Dell's ProSupport Hard Drive Data...
... Essential Optiplex desktop, the new Dell OptiPlex 380 is up to a 12 month lifecycle (plus 2 month transition) stable images, managed transitions, and Dell ImageWatch™ to provide early notification of upcoming technology changes Customizable Global service and support through Dell's Energy Smart power management Estimate energy usage for multiple customized OptiPlex systems with Dell's ProSupport Hard Drive Data...
Guidebook
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DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK OptiPlex 380 Technical Specifications Mini Tower Computer (MT) View Front View 1 Optical Drive (optional) 6 Power Button, Power light 2 Optical Drive Eject Button 7 Diagnostic Lights (4) 3 Optical Drive Panel 8 Headphone Connector 4 USB 2.0 Connectors(2) 9 Microphone Connector 5 Hard Drive Activity Light 10 Network Connectivity Light Back View 11 Chassis Lock Loop 12 Cover Release Latch 13 Voltage Selector...
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK OptiPlex 380 Technical Specifications Mini Tower Computer (MT) View Front View 1 Optical Drive (optional) 6 Power Button, Power light 2 Optical Drive Eject Button 7 Diagnostic Lights (4) 3 Optical Drive Panel 8 Headphone Connector 4 USB 2.0 Connectors(2) 9 Microphone Connector 5 Hard Drive Activity Light 10 Network Connectivity Light Back View 11 Chassis Lock Loop 12 Cover Release Latch 13 Voltage Selector...
Guidebook
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DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK Desktop Computer (DT) View Front View 1 2 3 4 5 Optical Drive (optional) Optical Drive Eject Button USB 2.0 Connectors (2) Hard Drive Activity Light Diagnostic Lights (4) 6 Power button, Power light 7 Network Connectivity Light 8 Microphone connector 9 Headphone connector Back View 10 Power Supply Diagnostic Button 11 Power Supply Diagnostic Light 12 Voltage selection switch 13 Cover Release Latch 14 Chassis Lock Loop 15 Power Cable Connector 16 Back Panel Connectors 17 Expansion Card Slots (3) 5
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK Desktop Computer (DT) View Front View 1 2 3 4 5 Optical Drive (optional) Optical Drive Eject Button USB 2.0 Connectors (2) Hard Drive Activity Light Diagnostic Lights (4) 6 Power button, Power light 7 Network Connectivity Light 8 Microphone connector 9 Headphone connector Back View 10 Power Supply Diagnostic Button 11 Power Supply Diagnostic Light 12 Voltage selection switch 13 Cover Release Latch 14 Chassis Lock Loop 15 Power Cable Connector 16 Back Panel Connectors 17 Expansion Card Slots (3) 5
Guidebook
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DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK Small Form Factor Computer (SFF) View Front View 1 Optical Drive (optional) 2 Optical Drive Eject Button 3 USB 2.0 Connectors (2) 4 Power button, Power light 5 Network Connectivity Light 6 Diagnostic lights (4) 7 Hard Drive Activity Light 8 Headphone connector 9 Microphone connector Back View 10 Power Supply Diagnostic Button 11 Power Supply Diagnostic Light 12 Cover Release Latch 13 Chassis Lock Loop 14 Voltage Selection Switch 15 Power Cable Connector 16 Back Panel Connectors 17 Expansion Card Slots (3) 6
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK Small Form Factor Computer (SFF) View Front View 1 Optical Drive (optional) 2 Optical Drive Eject Button 3 USB 2.0 Connectors (2) 4 Power button, Power light 5 Network Connectivity Light 6 Diagnostic lights (4) 7 Hard Drive Activity Light 8 Headphone connector 9 Microphone connector Back View 10 Power Supply Diagnostic Button 11 Power Supply Diagnostic Light 12 Cover Release Latch 13 Chassis Lock Loop 14 Voltage Selection Switch 15 Power Cable Connector 16 Back Panel Connectors 17 Expansion Card Slots (3) 6
Guidebook
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DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK Drives and Removable Storage MT DT SFF Bays: 3.5-inch bay (External Floppy) 1 1 1 (slimline) 5.25-inch bay (External Optical) Hard Drives Supported (Internal) 2 1 1 (slimline) 2 1 x 3.5" or 1 1 x 3.5" or x 2.5" 1 x 2.5" Optical Drives Supported 2 1 1 Interface: SATA (number of 2 FH 2LP or 2FH with some existing drives and players; MT DT PCI Slot(s): number of connectors) 3 3 2 Hard Drive: Size, type, speed...
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK Drives and Removable Storage MT DT SFF Bays: 3.5-inch bay (External Floppy) 1 1 1 (slimline) 5.25-inch bay (External Optical) Hard Drives Supported (Internal) 2 1 1 (slimline) 2 1 x 3.5" or 1 1 x 3.5" or x 2.5" 1 x 2.5" Optical Drives Supported 2 1 1 Interface: SATA (number of 2 FH 2LP or 2FH with some existing drives and players; MT DT PCI Slot(s): number of connectors) 3 3 2 Hard Drive: Size, type, speed...
Guidebook
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DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK Detailed Engineering Specifications System Dimensions (Physical) NOTE: System Weight* and Shipping Weight* is based on a typical configuration and may vary based on PC configuration. A typical configuration includes: integrated graphics, one hard drive, and one PCIe slots.) Combo Full Height Riser with 1 PCI and 1 PCIe connector (HxL) 1 Height inches/centimeters.../centimeters 6.6/16.765* 6.6/16.765 Risers: (PCI riser card will replace two PCI slots and Combo riser card will replace one PCI and one optical drive.
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK Detailed Engineering Specifications System Dimensions (Physical) NOTE: System Weight* and Shipping Weight* is based on a typical configuration and may vary based on PC configuration. A typical configuration includes: integrated graphics, one hard drive, and one PCIe slots.) Combo Full Height Riser with 1 PCI and 1 PCIe connector (HxL) 1 Height inches/centimeters.../centimeters 6.6/16.765* 6.6/16.765 Risers: (PCI riser card will replace two PCI slots and Combo riser card will replace one PCI and one optical drive.
Guidebook
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DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK Hard Drives 3.5" 160GB SATA 7200 RPM HDD MT DT Capacity (bytes) 160,041,885,696 Dimensions inches/centimeters (W x H x D) 5.87 x 4 x 1 Interface type and Maximum speed Up to 3Gb/s ...;to 65°C Relative Humidity Range 10% to 90% non-condensing Maximum Wet Bulb Temperature 38°C Altitude Range -50 ft to 35000 ft * For hard drives, GB means 1 billion bytes and TB equals 1 trillion bytes; actual capacity varies with preloaded material and operating environment and will be less. SFF 27
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK Hard Drives 3.5" 160GB SATA 7200 RPM HDD MT DT Capacity (bytes) 160,041,885,696 Dimensions inches/centimeters (W x H x D) 5.87 x 4 x 1 Interface type and Maximum speed Up to 3Gb/s ...;to 65°C Relative Humidity Range 10% to 90% non-condensing Maximum Wet Bulb Temperature 38°C Altitude Range -50 ft to 35000 ft * For hard drives, GB means 1 billion bytes and TB equals 1 trillion bytes; actual capacity varies with preloaded material and operating environment and will be less. SFF 27
Guidebook
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DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK BIOS Defaults BIOS Factory Defaults General BIOS address BIOS chip (NVRAM) Boot Sequence Drives SMART Reporting: SATA-0: SATA-1: SATA-2: F0000h 16Mb USB Floppy Drive. Onboard SATA Hard Drive Onboard or USB CD-ROM Drive Disable Enable Enable Enable System Configuration Integrated NIC: USB Controller: Parallel Port Parallel Port Address Serial Port #1: Miscellaneous...
DELL™ OPTIPLEX™ 380 TECHNICAL GUIDEBOOK BIOS Defaults BIOS Factory Defaults General BIOS address BIOS chip (NVRAM) Boot Sequence Drives SMART Reporting: SATA-0: SATA-1: SATA-2: F0000h 16Mb USB Floppy Drive. Onboard SATA Hard Drive Onboard or USB CD-ROM Drive Disable Enable Enable Enable System Configuration Integrated NIC: USB Controller: Parallel Port Parallel Port Address Serial Port #1: Miscellaneous...
Service Manual
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... enable l No Boot - Internal USB for RAID on a hard drive in the computer) l Onboard or USB CD-Rom Drive l USB Device Drives Diskette drive This field determines how the BIOS configures floppy drives, Operating Systems with USB support will affect floppy operation. Date/... with PXE l Enable with RAID mode. SATA Operation configures the operating mode of the integrated parallel port. This field controls whether hard drive errors for FlexBay is incompatible with ImageSever ImageServe is enable, but not bootable. (default) USB Controller Parallel Port Enables or disables ...
... enable l No Boot - Internal USB for RAID on a hard drive in the computer) l Onboard or USB CD-Rom Drive l USB Device Drives Diskette drive This field determines how the BIOS configures floppy drives, Operating Systems with USB support will affect floppy operation. Date/... with PXE l Enable with RAID mode. SATA Operation configures the operating mode of the integrated parallel port. This field controls whether hard drive errors for FlexBay is incompatible with ImageSever ImageServe is enable, but not bootable. (default) USB Controller Parallel Port Enables or disables ...
Service Manual
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...status of the processor. Enables or disables the trusted platform module (TPM) security. l Bypass(default)- The drive is installed. Allow drive manufacturer to optimize your hard drives performance and acoustic noise level based on your personal preferences. Field specifies whether a Measured Virtual Machine(MVMM) ... supported is disabled by default. Some operating systems will support. This option allows you to select the mode. The drive is placed into the highest performance state and the Intel® SpeedStep™ applet or native operating system driver are...
...status of the processor. Enables or disables the trusted platform module (TPM) security. l Bypass(default)- The drive is installed. Allow drive manufacturer to optimize your hard drives performance and acoustic noise level based on your personal preferences. Field specifies whether a Measured Virtual Machine(MVMM) ... supported is disabled by default. Some operating systems will support. This option allows you to select the mode. The drive is placed into the highest performance state and the Intel® SpeedStep™ applet or native operating system driver are...
Service Manual
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...This option is enabled by default. Enables or disables the optional Computrace® service designed for each of the password set for the hard drive connected to the SATA-0 connector on the system board. This option is not set by default. Image Server Lookup Method ImageServer IP...up signal. You can set this option to: l Deactivate (default) l Disable l Activate SATA-0 Password Displays the current status of the hard drives connected to your computer. This option is 255.255.255.255 NOTE: You must set the Integrated NIC to Enable with Boot NIC Suspend...
...This option is enabled by default. Enables or disables the optional Computrace® service designed for each of the password set for the hard drive connected to the SATA-0 connector on the system board. This option is not set by default. Image Server Lookup Method ImageServer IP...up signal. You can set this option to: l Deactivate (default) l Disable l Activate SATA-0 Password Displays the current status of the hard drives connected to your computer. This option is 255.255.255.255 NOTE: You must set the Integrated NIC to Enable with Boot NIC Suspend...
Service Manual
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... and ensure that the device you want to test displays in the system setup program. 3. Starting the Dell Diagnostics From Your Hard Drive 1. Then shut down your hard drive or from the numbered list. When the boot device list appears, highlight Boot to proceed. 6. If you...on (or restart) your computer. 7. Back to Contents Page Diagnostics Dell™ OptiPlex™ 380 Service Manual-Desktop Dell Diagnostics Power Button Light Codes Beep Codes Diagnostic Lights Dell Diagnostics When to Use the Dell Diagnostics It is recommended that you print these procedures before you want ...
... and ensure that the device you want to test displays in the system setup program. 3. Starting the Dell Diagnostics From Your Hard Drive 1. Then shut down your hard drive or from the numbered list. When the boot device list appears, highlight Boot to proceed. 6. If you...on (or restart) your computer. 7. Back to Contents Page Diagnostics Dell™ OptiPlex™ 380 Service Manual-Desktop Dell Diagnostics Power Button Light Codes Beep Codes Diagnostic Lights Dell Diagnostics When to Use the Dell Diagnostics It is recommended that you print these procedures before you want ...
Service Manual
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...) until you removed, then remove a different card and restart the computer. l If the problem persists, contact Dell. Diagnostic Lights To help to identify the problem. NOTE: After the computer completes POST, all hard drive and optical drive cables are detected, but a memory configuration or compatibility error has occurred. Suggested Resolution l Plug the computer into...
...) until you removed, then remove a different card and restart the computer. l If the problem persists, contact Dell. Diagnostic Lights To help to identify the problem. NOTE: After the computer completes POST, all hard drive and optical drive cables are detected, but a memory configuration or compatibility error has occurred. Suggested Resolution l Plug the computer into...
Service Manual
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Remove the drive bezel. 3. Disconnect the power cable from the hard drive. 4. Disconnect the data cable from the hard drive. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Follow the procedures in Before Working Inside Your Computer. 2. Removing the Hard Drive 1. Back to Contents Page Hard Drive Dell™ OptiPlex™ 380 Service Manual-Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer.
Remove the drive bezel. 3. Disconnect the power cable from the hard drive. 4. Disconnect the data cable from the hard drive. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Follow the procedures in Before Working Inside Your Computer. 2. Removing the Hard Drive 1. Back to Contents Page Hard Drive Dell™ OptiPlex™ 380 Service Manual-Mini-Tower WARNING: Before working inside your computer, read the safety information that shipped with your computer.
Service Manual
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5. Back to Contents Page Press in reverse order. Replacing the Hard Drive To replace the hard drive, perform the above steps in on the blue release tabs on each side of the hard drive and slide the hard drive out of the computer.
5. Back to Contents Page Press in reverse order. Replacing the Hard Drive To replace the hard drive, perform the above steps in on the blue release tabs on each side of the hard drive and slide the hard drive out of the computer.
Service Manual
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Back to Contents Page Removing and Replacing Parts Dell™ OptiPlex™ 380 Service Manual-Mini-Tower Cover Coin-Cell Battery Optical Drive Video Card Hard Drive Power Supply System Board Drive Bezel Memory Module Fan I/O Panel Heat Sink Processor Back to Contents Page
Back to Contents Page Removing and Replacing Parts Dell™ OptiPlex™ 380 Service Manual-Mini-Tower Cover Coin-Cell Battery Optical Drive Video Card Hard Drive Power Supply System Board Drive Bezel Memory Module Fan I/O Panel Heat Sink Processor Back to Contents Page
Service Manual
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Follow the procedures in Before Working Inside Your Computer. 2. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Power Supply 1. Remove the screws that shipped with your computer, read the safety information that secure the power supply to Contents Page Power Supply Dell™ OptiPlex™ 380 Service Manual-Mini-Tower WARNING: Before working inside your computer. Disconnect the hard-drive power cable from the hard drive. Back to the back of the computer. 3.
Follow the procedures in Before Working Inside Your Computer. 2. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Power Supply 1. Remove the screws that shipped with your computer, read the safety information that secure the power supply to Contents Page Power Supply Dell™ OptiPlex™ 380 Service Manual-Mini-Tower WARNING: Before working inside your computer. Disconnect the hard-drive power cable from the hard drive. Back to the back of the computer. 3.