Quick Reference
Page 4
System Board Components 36 Replacing the Computer Cover 37 Mini Tower Computer 38 Front View 38 Back View 40 Back Panel Connectors 41 Removing the Computer Cover 43 Inside View of Your Computer 45 System Board Components 46 Replacing the Computer Cover 47 Solving Problems 47 Dell Diagnostics 48 Power Lights 51 Beep Codes 53 System Messages 54 Diagnostic Lights 56 Clearing Forgotten Passwords 60 Clearing CMOS Settings 62 Flashing the BIOS 63 Index 65 4 Contents
System Board Components 36 Replacing the Computer Cover 37 Mini Tower Computer 38 Front View 38 Back View 40 Back Panel Connectors 41 Removing the Computer Cover 43 Inside View of Your Computer 45 System Board Components 46 Replacing the Computer Cover 47 Solving Problems 47 Dell Diagnostics 48 Power Lights 51 Beep Codes 53 System Messages 54 Diagnostic Lights 56 Clearing Forgotten Passwords 60 Clearing CMOS Settings 62 Flashing the BIOS 63 Index 65 4 Contents
Quick Reference
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To exit from a power-saving mode, see "Diagnostic Lights" on the card. For more information, see the online User's Guide. This light indicates that can help you access the Dell Support website or call Support. To rotate the badge, place your computer.... Problems" in a normal operating state. • Blinking green - The power light illuminates and blinks or remains solid to attach a personal computer microphone. 4 Dell badge 5 power light 6 diagnostic lights 7 LAN indicator light 8 headphone and microphone connectors 9 floppy drive 10 optical drive 11 Service Tag This...
To exit from a power-saving mode, see "Diagnostic Lights" on the card. For more information, see the online User's Guide. This light indicates that can help you access the Dell Support website or call Support. To rotate the badge, place your computer.... Problems" in a normal operating state. • Blinking green - The power light illuminates and blinks or remains solid to attach a personal computer microphone. 4 Dell badge 5 power light 6 diagnostic lights 7 LAN indicator light 8 headphone and microphone connectors 9 floppy drive 10 optical drive 11 Service Tag This...
Quick Reference
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...For more information on booting to turn on the card. 10 LAN indicator light This light indicates that typically remain connected, such as joysticks or cameras, or for bootable USB devices (see "Diagnostic Lights" on the diagnostic code. On computers with a sound card, the microphone connector is operating....5 USB 2.0 connectors (2) Use the front USB connectors for devices that you connect occasionally, such as printers and keyboards. 6 diagnostic lights Use these lights to help you use the power button to a USB device). NOTICE: To avoid losing data, do not use the back USB...
...For more information on booting to turn on the card. 10 LAN indicator light This light indicates that typically remain connected, such as joysticks or cameras, or for bootable USB devices (see "Diagnostic Lights" on the diagnostic code. On computers with a sound card, the microphone connector is operating....5 USB 2.0 connectors (2) Use the front USB connectors for devices that you connect occasionally, such as printers and keyboards. 6 diagnostic lights Use these lights to help you use the power button to a USB device). NOTICE: To avoid losing data, do not use the back USB...
Quick Reference
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..., or diagnostic light patterns, record your Express Service Code and Service Tag below, and then contact Dell from the Drivers and Utilities media. NOTICE: The Dell Diagnostics works only on your hard drive. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on Dell™ computers. Express Service Code: Service Tag: Dell Diagnostics CAUTION...
..., or diagnostic light patterns, record your Express Service Code and Service Tag below, and then contact Dell from the Drivers and Utilities media. NOTICE: The Dell Diagnostics works only on your hard drive. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on Dell™ computers. Express Service Code: Service Tag: Dell Diagnostics CAUTION...
Quick Reference
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...Before you to indicate different states: • If the power light is off, the computer is either turned off or is not receiving power. - Displays error conditions encountered, error codes, and the problem description. The Dell Diagnostics obtains configuration information for all devices attached to the Main Menu ... instructions in the Product Information Guide. The device list may indicate requirements for the selected device. To exit the Dell Diagnostics and restart the computer, close the test screen to return to your hardware configuration for running the test.
...Before you to indicate different states: • If the power light is off, the computer is either turned off or is not receiving power. - Displays error conditions encountered, error codes, and the problem description. The Dell Diagnostics obtains configuration information for all devices attached to the Main Menu ... instructions in the Product Information Guide. The device list may indicate requirements for the selected device. To exit the Dell Diagnostics and restart the computer, close the test screen to return to your hardware configuration for running the test.
Quick Reference
Page 56
...A POTENTIAL HARD DRIVE PROBLEM - This feature can be off or green. Diagnostic Lights CAUTION: Before you troubleshoot a problem, your computer. NOTE: The orientation of system boot completes successfully, all four lights display solid green. Use an external power source for the USB device. ...S.M.A.R.T error, possible HDD failure. The lights can appear either vertical or horizontal. 56 Quick Reference Guide DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. If the POST portion of the diagnostic lights may vary depending on the LEDs may help you...
...A POTENTIAL HARD DRIVE PROBLEM - This feature can be off or green. Diagnostic Lights CAUTION: Before you troubleshoot a problem, your computer. NOTE: The orientation of system boot completes successfully, all four lights display solid green. Use an external power source for the USB device. ...S.M.A.R.T error, possible HDD failure. The lights can appear either vertical or horizontal. 56 Quick Reference Guide DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. If the POST portion of the diagnostic lights may vary depending on the LEDs may help you...
Quick Reference
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...computer is in the recovery mode. Continue until you have one module, and then restart the computer. press the power button. The diagnostic lights are detected, but a memory failure has occurred. • If you have two or more memory modules installed, remove the modules...failure has occurred. Quick Reference Guide 57 A possible BIOS failure has occurred; A possible processor failure has Reinstall the processor and occurred. Light Pattern Problem Description Suggested Resolution The computer is in a normal Plug the computer into a "off" condition, or a possible working ...
...computer is in the recovery mode. Continue until you have one module, and then restart the computer. press the power button. The diagnostic lights are detected, but a memory failure has occurred. • If you have two or more memory modules installed, remove the modules...failure has occurred. Quick Reference Guide 57 A possible BIOS failure has occurred; A possible processor failure has Reinstall the processor and occurred. Light Pattern Problem Description Suggested Resolution The computer is in a normal Plug the computer into a "off" condition, or a possible working ...
Quick Reference
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... cover (see "Removing the Computer Cover" on page 43). 3 Locate the 2-pin password jumper (PSWD) on your monitor screen. • If the problem persists, Contact Dell. Light Pattern Problem Description Suggested Resolution A failure has occurred. four diagnostic lights turn green briefly before turning off to indicate normal operating condition.
... cover (see "Removing the Computer Cover" on page 43). 3 Locate the 2-pin password jumper (PSWD) on your monitor screen. • If the problem persists, Contact Dell. Light Pattern Problem Description Suggested Resolution A failure has occurred. four diagnostic lights turn green briefly before turning off to indicate normal operating condition.
Quick Reference
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... N network Network Setup Wizard, 16 Network Setup Wizard, 16 O operating system reinstalling, 9 Operating System CD, 9 P password clearing, 60 jumper, 60 power button, 28, 39 light, 29 line conditioners protection devices surge protectors UPS printer cable, 24 connecting, 15, 23 setting up , 18 L labels Microsoft Windows, 7 Service Tag, 7, 29, 38... 26 extended desktop mode, 26 motherboard. turning off your computer, 12 Internet connection about, 17 options, 17 setting up , 15, 23 problems beep codes, 53 Dell Diagnostics, 48 Product Information Guide, 6 R regulatory information, 6 ResourceCD...
... N network Network Setup Wizard, 16 Network Setup Wizard, 16 O operating system reinstalling, 9 Operating System CD, 9 P password clearing, 60 jumper, 60 power button, 28, 39 light, 29 line conditioners protection devices surge protectors UPS printer cable, 24 connecting, 15, 23 setting up , 18 L labels Microsoft Windows, 7 Service Tag, 7, 29, 38... 26 extended desktop mode, 26 motherboard. turning off your computer, 12 Internet connection about, 17 options, 17 setting up , 15, 23 problems beep codes, 53 Dell Diagnostics, 48 Product Information Guide, 6 R regulatory information, 6 ResourceCD...
User's Guide
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... Drive 99 CDs and DVDs 99 8 Troubleshooting Tools 101 Power Lights 101 Beep Codes 102 System Messages 104 Diagnostic Lights 106 Dell Diagnostics 111 When to Use the Dell Diagnostics 111 Starting the Dell Diagnostics From Your Hard Drive 111 Starting the Dell Diagnostics From the Drivers and Utilities media 112 Dell Diagnostics Main Menu 112 9 Troubleshooting 115 Solving Problems 115 Battery Problems...
... Drive 99 CDs and DVDs 99 8 Troubleshooting Tools 101 Power Lights 101 Beep Codes 102 System Messages 104 Diagnostic Lights 106 Dell Diagnostics 111 When to Use the Dell Diagnostics 111 Starting the Dell Diagnostics From Your Hard Drive 111 Starting the Dell Diagnostics From the Drivers and Utilities media 112 Dell Diagnostics Main Menu 112 9 Troubleshooting 115 Solving Problems 115 Battery Problems...
User's Guide
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... the back USB connectors for devices that typically remain connected, such as printers and keyboards. 6 diagnostic lights Use these lights to help you troubleshoot a computer problem based on the diagnostic code. The light might also be on when a device such as an optical drive is established. 22 Mini Tower... to identify your computer when you access the Dell Support website or call Support. 2 optical drive Use the optical drive to play a CD/DVD. 3 floppy drive The floppy drive is optional. 4 drive activity light The drive activity light is recommended that you use the power button...
... the back USB connectors for devices that typically remain connected, such as printers and keyboards. 6 diagnostic lights Use these lights to help you troubleshoot a computer problem based on the diagnostic code. The light might also be on when a device such as an optical drive is established. 22 Mini Tower... to identify your computer when you access the Dell Support website or call Support. 2 optical drive Use the optical drive to play a CD/DVD. 3 floppy drive The floppy drive is optional. 4 drive activity light The drive activity light is recommended that you use the power button...
User's Guide
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... Cards: PCI: connectors connector size connector data width (maximum) PCI Express: connectors power connector size connector data width (maximum) Communications Network adapter four lights on the front panel (See "Diagnostic Lights" on page 106.) AUX_PWR on the system board PCI 2.3 PCI Express 1.0A SATA 1.0A and 2.0 USB 2.0 PCI: 133 MB/s PCI Express x16...
... Cards: PCI: connectors connector size connector data width (maximum) PCI Express: connectors power connector size connector data width (maximum) Communications Network adapter four lights on the front panel (See "Diagnostic Lights" on page 106.) AUX_PWR on the system board PCI 2.3 PCI Express 1.0A SATA 1.0A and 2.0 USB 2.0 PCI: 133 MB/s PCI Express x16...
User's Guide
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... or the mouse if it is optional. To exit from a power-saving mode, see "Diagnostic Lights" on page 124. On computers with your computer. 4 Dell badge 5 power light 6 diagnostic lights 7 LAN indicator light 8 headphone and microphone connectors 9 floppy drive 10 optical drive 11 Service Tag This badge can...computer is established. See "Power Problems" on page 106. For more information, see "Power Management" on the diagnostic code. See "Diagnostic Lights" on page 106 for a description of speakers. The floppy drive is configured as a wake device in the Windows Device Manager....
... or the mouse if it is optional. To exit from a power-saving mode, see "Diagnostic Lights" on page 124. On computers with your computer. 4 Dell badge 5 power light 6 diagnostic lights 7 LAN indicator light 8 headphone and microphone connectors 9 floppy drive 10 optical drive 11 Service Tag This badge can...computer is established. See "Power Problems" on page 106. For more information, see "Power Management" on the diagnostic code. See "Diagnostic Lights" on page 106 for a description of speakers. The floppy drive is configured as a wake device in the Windows Device Manager....
User's Guide
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... 6.875-inch riser card cage. with optional riser-card cage, computer supports half-length, full-height cards. Controls and Lights Diagnostic lights Standby power light Communications Network adapter four lights on the front panel (See "Diagnostic Lights" on page 106.) AUX_PWR on the system board 10/100/1000 Ethernet LAN on system board Expansion Bus Bus type...
... 6.875-inch riser card cage. with optional riser-card cage, computer supports half-length, full-height cards. Controls and Lights Diagnostic lights Standby power light Communications Network adapter four lights on the front panel (See "Diagnostic Lights" on page 106.) AUX_PWR on the system board 10/100/1000 Ethernet LAN on system board Expansion Bus Bus type...
User's Guide
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... either vertical or horizontal. Run the BIOS Recovery utility, wait for recovery completion, and then restart the computer. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. S.M.A.R.T error, possible HDD failure. The diagnostic lights are not lit after the computer successfully boots to the operating system. If the computer malfunctions during the POST...
... either vertical or horizontal. Run the BIOS Recovery utility, wait for recovery completion, and then restart the computer. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. S.M.A.R.T error, possible HDD failure. The diagnostic lights are not lit after the computer successfully boots to the operating system. If the computer malfunctions during the POST...
User's Guide
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... computer (see "Memory" on page 155). • If the problem persists, (see "Contacting Dell" on page 267). This pattern also displays when you are installing are properly connected to indicate normal operating condition. 110 Troubleshooting Tools four diagnostic lights turn green briefly before turning off to the system board from the hard drive...
... computer (see "Memory" on page 155). • If the problem persists, (see "Contacting Dell" on page 267). This pattern also displays when you are installing are properly connected to indicate normal operating condition. 110 Troubleshooting Tools four diagnostic lights turn green briefly before turning off to the system board from the hard drive...
User's Guide
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... Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD - If you are unable to get a response by pressing a key on a floppy disk, CD, or DVD. See "Diagnostic Lights" on the screen. The computer does not start up C H E C K T H E D I A G N O S T I C L I O N - A program crashes repeatedly NOTE: Most software includes installation instructions in an environment similar to perform an...
... Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD - If you are unable to get a response by pressing a key on a floppy disk, CD, or DVD. See "Diagnostic Lights" on the screen. The computer does not start up C H E C K T H E D I A G N O S T I C L I O N - A program crashes repeatedly NOTE: Most software includes installation instructions in an environment similar to perform an...
User's Guide
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...H A R D W A R E TR O U B L E S H O O T E R - I F T H E P O W E R L I G H T I S G R E E N A N D T H E C O M P U T E R I S N O T R E S P O N D I S O F F - If the link integrity light is off or is functioning. The computer is occurring. I F T H E P O W E R L I G H T I N G - RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I N G G R E E N - I F T H E P O W E R L I...the network cable. See "Troubleshooting Software and Hardware Problems" on page 106. See "Diagnostic Lights" on page 136. Press a key on the back of the computer and the ...
...H A R D W A R E TR O U B L E S H O O T E R - I F T H E P O W E R L I G H T I S G R E E N A N D T H E C O M P U T E R I S N O T R E S P O N D I S O F F - If the link integrity light is off or is functioning. The computer is occurring. I F T H E P O W E R L I G H T I N G - RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I N G G R E E N - I F T H E P O W E R L I...the network cable. See "Troubleshooting Software and Hardware Problems" on page 106. See "Diagnostic Lights" on page 136. Press a key on the back of the computer and the ...
User's Guide
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... the button to ensure that the subwoofer is positioned at least 60 centimeters (2 feet) away from the monitor. M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O R A W A Y F R O M E X T E R N A L P O W E R S O U R C E S - Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to check for interference. Windows Vista: 1 Click Start → Control Panel→ Hardware and...different settings for Color quality and Screen resolution. See "Diagnostic Lights" on adjusting the contrast and brightness, demagnetizing (degaussing)...
... the button to ensure that the subwoofer is positioned at least 60 centimeters (2 feet) away from the monitor. M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O R A W A Y F R O M E X T E R N A L P O W E R S O U R C E S - Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to check for interference. Windows Vista: 1 Click Start → Control Panel→ Hardware and...different settings for Color quality and Screen resolution. See "Diagnostic Lights" on adjusting the contrast and brightness, demagnetizing (degaussing)...
User's Guide
Page 130
...down your computer and connect an external monitor to indicate different states: • If the power light is green and the computer is not responding, see "Contacting Dell" on page 267). If only part of the computer illuminates and blinks or remains solid to ... on the front of the display is not receiving power. - See the monitor documentation for the graphics card(s) is in the Product Information Guide. Contact Dell (see "Diagnostic Lights" on properly. 130 Troubleshooting C H E C K T H E M O N I T O R S E T T I N G S - If the computer is plugged into a power strip, ...
...down your computer and connect an external monitor to indicate different states: • If the power light is green and the computer is not responding, see "Contacting Dell" on page 267). If only part of the computer illuminates and blinks or remains solid to ... on the front of the display is not receiving power. - See the monitor documentation for the graphics card(s) is in the Product Information Guide. Contact Dell (see "Diagnostic Lights" on properly. 130 Troubleshooting C H E C K T H E M O N I T O R S E T T I N G S - If the computer is plugged into a power strip, ...