Dell OptiPlex 330 Support Question
Dell OptiPlex 330 Support Question
Find answers below for this question about Dell OptiPlex 330.Need a Dell OptiPlex 330 manual? We have 2 online manuals for this item!
Question posted by jtl3bjcbra on February 24th, 2014
What Is The Easy Way To Solve A Dell Optiplex 330 Amber Flashing Power Light
problem?
Current Answers
Answer #1: Posted by BusterDoogen on February 24th, 2014 11:42 AM
BusterDoogen
Member since:
October 30th, 2011 Points: 28,565,407
Member since:
October 30th, 2011 Points: 28,565,407
There's no easy way but if the power light is blinking amber—A device might be malfunctioning or might be incorrectly installed.
- Remove and then reinstall the memory modules (see "Memory" for module installation procedures).
- Remove and then reinstall any cards (for installation procedures, see "Adding and Removing Parts" for your computer type).
- Remove and then reinstall the video card, if applicable (for installation procedures, see "Adding and Removing Parts" for your computer type).
- If the problem persists, contact Dell.
Also look on the back of the computer at the 4 diagnostic lights. you can find the codes HERE.
What I would suggest is after you check your lights, Start pulling components out of your systems. Disconnect all externat devices from the computer. Then start pulling all cards out of the system, Pull all your ram and disconnect the power going to the drives.
After you do all this see if you get any different indications.
If after you do all this and the light still flashes, listen for any beeps, check the status of the fans.If the fans spin and you hear no beeps then the chance of the motherboard being bad are pretty good.
I hope this is helpful to you!
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Related Dell OptiPlex 330 Manual Pages
Quick Reference - Page 4
... Back Panel Connectors 41 Removing the Computer Cover 43 Inside View of Your Computer 45 System Board Components 46 Replacing the Computer Cover 47 Solving Problems 47 Dell Diagnostics 48 Power Lights 51 Beep Codes 53 System Messages 54 Diagnostic Lights 56 Clearing Forgotten Passwords 60 Clearing CMOS Settings 62 Flashing the BIOS 63
Index 65
4
Contents
Quick Reference - Page 6
... may
• Tools and utilities
not ship with your computer.
• How to troubleshoot and solve
problems
Dell OptiPlex™ 330 User's Guide
Microsoft Windows Help and Support Center 1 Click the Windows Vista Start button→ Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User's Guide for your computer.
6
Quick...
Quick Reference - Page 29
... mode, see "Diagnostic Lights" on the card. Use the headphone connector to attach headphones and most kinds of the badge.
Use the lights to indicate different operating states:
• No light -
The power light illuminates and blinks or remains solid to help you access the Dell Support website or call Support. See "Power Problems" in the Windows Device...
Quick Reference - Page 47
...are connected, and fold cables out of the computer.
Solving Problems
Dell provides a number of tools to help you begin any of...with the hinge tabs located along the
bottom edge of the way. 2 Ensure that the cover is properly seated. c ...to the upright position. 5 SATA drive connectors (SATA0, SATA1)
7 power connector (POWER)
9 RTC reset jumper (RTCRST) 11 battery socket (BATTERY)
13 ...
Quick Reference - Page 51
...power cable in the Product Information Guide. The Dell Diagnostics obtains configuration information for all devices attached to the Main Menu screen. Displays error conditions encountered, error codes, and the problem...
• If the power light is off, the computer is either turned off or is not receiving power.
-
Displays your computer. To exit the Dell Diagnostics and restart the ...
Quick Reference - Page 52
... standby mode. If the display is connected and powered on, see "Beep Codes" on page 53.
• If the power light is steady amber, the computer is turned on page 36).
52
Quick Reference Guide - Ensure that the power strip is receiving electrical power, but a device might be a power problem or an internal device malfunction.
- If the display...
User's Guide - Page 4
...61 Connecting a TV 62 Changing the Display Settings 62
Power Protection Devices 62 Surge Protectors 62 Line Conditioners 63 Uninterruptible Power Supplies 63
5 Advanced Features 65
LegacySelect Technology Control 65
Manageability 65 Dell OpenManage™ IT Assistant 65 Dell OpenManage Client Instrumentation . . . . . 65
Power Management 66
Using Multimedia 69 Playing CDs or DVDs 69...
User's Guide - Page 6
... Tools 101
Power Lights 101
Beep Codes 102
System Messages 104
Diagnostic Lights 106
Dell Diagnostics 111 When to Use the Dell Diagnostics 111 Starting the Dell Diagnostics From Your Hard Drive 111 Starting the Dell Diagnostics From the Drivers and Utilities media 112 Dell Diagnostics Main Menu 112
9 Troubleshooting 115
Solving Problems 115 Battery Problems 115 Drive Problems 115...
User's Guide - Page 7
... the display is readable 130
Power Lights 130
10 Reinstalling Software 133
Drivers 133 What Is a Driver 133 Identifying Drivers 133 Reinstalling Drivers and Utilities 134
Troubleshooting Software and Hardware Problems . . 136
Restoring Your Operating System 137 Using Microsoft Windows System Restore . . . . 137 Using Dell™ PC Restore and Dell Factory Image Restore 139 Using...
User's Guide - Page 15
... troubleshoot and solve problems
1 Click the Windows Vista start button→ Help and Support→ Dell User and
System Guides→ System Guides.
2 Click the User's Guide for your computer.
• Warranty information • Terms and Conditions (U.S. Finding Information
15 Dell™ Product Information Guide
• How to remove and replace parts
Dell OptiPlex™ 330 User...
User's Guide - Page 22
... for more information, see "Diagnostic Lights" on the diagnostic code. The light might also be on when a device such as joysticks or cameras, or for bootable USB devices (see "System Setup Options" on page 80 for devices that you troubleshoot a computer problem based on page 106.
7 power button, power light
Press the power button to attach a personal...
User's Guide - Page 29
... device; solid green indicates power-on integrated network yellow blinking light adapter)
Mini Tower Computer Views
29
solid amber indicates an internal power problem (See "Power Problems" on page 124.)
hard drive access light
green
Link light (on front of power from the internal coin cell battery even when the computer is not drawing power from the AC power source.
305 W
1041...
User's Guide - Page 34
... that can help you access the Dell Support website or call Support.
34
Desktop Computer Views On computers with your computer when you troubleshoot a computer problem based on page 66. For more information, see "Power Management" on the diagnostic code. Use the headphone connector to identify your computer. The power light illuminates and blinks or remains...
User's Guide - Page 41
... coin cell
Controls and Lights
Power control
push button
Power light
green light - blinking amber indicates a problem with an installed device; blinking green indicates a sleep mode; solid green indicates a power-on integrated network yellow blinking light adapter)
Desktop Computer Views
41 solid amber indicates an internal power problem (See "Power Problems" on page 124.)
hard...
User's Guide - Page 101
... the Product Information Guide. Ensure that the computer turns on .
- The power button light (bi-color LED) located on page 102.
• If the power light is steady amber, the computer is not responding:
- If the power light is green and the computer is receiving electrical power, but a device might be malfunctioning or incorrectly installed. If the display...
User's Guide - Page 102
... beep code tells you experience any cards (see "Contacting Dell" in the User's Guide) for instructions on page 150).
- Reseating the memory modules may correct the following beep code errors, see "Cards" on page 157).
• If the power light is blinking amber, there may be a power problem or an internal device malfunction.
- Remove and then...
User's Guide - Page 130
..., the computer display or video controller may be defective. Contact Dell (see "Diagnostic Lights" on the back of the display is readable
CONNECT AN EXTERNAL MONITOR -
1 Shut down your computer and connect an external monitor to resume normal operation.
• If the power light is off, the computer is either turned off or is...
User's Guide - Page 131
Ensure that the processor power cable is receiving electrical power, but an internal power problem might exist.
- Ensure that the voltage selection switch is set to the system board (see "System Board Components" on page 150 and "System Board Components" on page 212).
• If the power light is blinking amber, the computer is securely connected to match...
User's Guide - Page 261
... you need to diagnose and troubleshoot the problem:
1 See "Troubleshooting" on page 115 for information and procedures that the support staff can complete the following steps to remove the computer cover, first disconnect the computer power and modem cables from a telephone near or at Dell Support
(support.dell.com) for procedures on how to...
User's Guide - Page 270
... the device or devices covered in this document in compliance with the FCC regulations:
• Product name: OptiPlex 330
• Model number: DCSM and DCNE
• Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400
NOTE: For further regulatory information, see your Product Information...
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