Dell OptiPlex 330 Support Question
Dell OptiPlex 330 Support Question
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Question posted by maradalb on October 7th, 2014
Dell Optiplex 330 Wont Boot Green Lights 1 2 And 4
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Current Answers
Answer #1: Posted by freginold on November 21st, 2014 4:40 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Often when a computer won't turn on, it's because one of two components has failed: either the power supply unit or the motherboard (assuming you've ruled out the power coming in from the wall or surge protector as the problem).
Power supplies are generally not terribly expensive, compared to other components. If you're not getting any power at all, the power supply is a likely culprit. It's a much cheaper option to try than the motherboard. If you have a voltmeter or a power supply tester, you can check the power supply to verify that it's not supplying any power.
The motherboard is expensive to replace, so if you think the motherboard is the problem (if you've tried the power supply or ruled it out as the problem) it might be cheaper to get a new computer than have the motherboard repaired or replaced.
Power supplies are generally not terribly expensive, compared to other components. If you're not getting any power at all, the power supply is a likely culprit. It's a much cheaper option to try than the motherboard. If you have a voltmeter or a power supply tester, you can check the power supply to verify that it's not supplying any power.
The motherboard is expensive to replace, so if you think the motherboard is the problem (if you've tried the power supply or ruled it out as the problem) it might be cheaper to get a new computer than have the motherboard repaired or replaced.
Related Dell OptiPlex 330 Manual Pages
Quick Reference - Page 2
... trade names other than its own. disclaims any manner whatsoever without notice. © 2007 Dell Inc.
Trademarks used in any proprietary interest in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of Intel Corporation; NOTICE: A NOTICE indicates either the entities claiming the...
Quick Reference - Page 4
... Removing the Computer Cover 43 Inside View of Your Computer 45 System Board Components 46 Replacing the Computer Cover 47 Solving Problems 47 Dell Diagnostics 48 Power Lights 51 Beep Codes 53 System Messages 54 Diagnostic Lights 56 Clearing Forgotten Passwords 60 Clearing CMOS Settings 62 Flashing the BIOS 63
Index 65
4
Contents
Quick Reference - Page 6
... User License Agreement
• How to remove and replace parts • Specifications • How to configure system settings • How to troubleshoot and solve
problems
Dell OptiPlex™ 330 User's Guide
Microsoft Windows Help and Support Center 1 Click the Windows Vista Start button→ Help and Support→...
Quick Reference - Page 28
... online User's Guide for more information on booting to turn off the computer. The light might also be on the computer. NOTICE: To avoid losing data, do not use the back USB connectors for devices that you use the power button to the hard drive. Desktop Computer
Front View
1
2
3
11
10 9
1 USB 2.0 connectors...
Quick Reference - Page 29
... The power light illuminates and blinks or remains solid to play a CD/DVD.
The computer is established. The computer is turned off.
• Steady green - For more...drive to indicate different operating states:
• No light - Quick Reference Guide
29
4 Dell badge 5 power light
6 diagnostic lights 7 LAN indicator light 8 headphone and
microphone connectors 9 floppy drive 10 ...
Quick Reference - Page 31
...
For more information, see "System Setup Options" in the online User's Guide.
• Green - The computer is automatically disabled if the computer detects an installed card containing a parallel connector ... the same address. Back Panel Connectors
1
2 34
5
9 1 parallel
connector
2 link integrity light
6
8
7
Connect a parallel device, such as a printer, to the network. A good ...
Quick Reference - Page 32
...force the network speed to 10 Mbps to ensure reliable operation.
4 network activity light
This light flashes yellow when the computer is recommended that you must use the front USB ...computers with a sound card, use the connector on " state.
5 line-out connector
Use the green line-out connector to attach headphones and most speakers with a network adapter card, use at least Category...
Quick Reference - Page 39
...booting to turn off the computer.
NOTICE: To avoid losing data, do not use the back USB connectors for more information, see "Diagnostic Lights" on page 56.
7 power button, power light...for devices that typically remain connected, such as printers and keyboards.
6 diagnostic lights
Use these lights to help you connect occasionally, such as an optical drive is recommended that ...
Quick Reference - Page 56
... the USB device. S.M.A.R.T error, possible HDD failure. This feature can be off or green. NOTICE - If the computer malfunctions during the POST process, the pattern displayed on the lights change as the boot process completes.
N O T A B O O T D I S K E T T E - Use an external power source for the USB device. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY.
The...
Quick Reference - Page 57
The diagnostic lights are detected, but ... is in the recovery mode. Memory modules are not lit after the computer successfully boots to remove and install memory modules.)
• If you have two or more ... utility, wait for instructions on how to the operating system.
Light Pattern
Problem Description
Suggested Resolution
The computer is in a normal Plug the computer into...
Quick Reference - Page 60
... Dell. By default, Pin1 and Pin2 should be connected. After POST is complete, all None. four diagnostic lights turn green ...briefly before turning off to the system board from the hard drive and the optical drive.
• Check the computer message that the cables are properly connected to indicate normal operating condition.
You will need to remove the jumper and boot...
User's Guide - Page 15
...; System Guides.
2 Click the User's Guide for your computer.
• Warranty information • Terms and Conditions (U.S. Finding Information
15
Dell™ Product Information Guide
• How to remove and replace parts
Dell OptiPlex™ 330 User's Guide
• Specifications
Microsoft Windows Help and Support
• How to configure system settings
Center
• How to...
User's Guide - Page 22
... power state. 1 Service Tag
Use the Service Tag to identify your computer when you access the Dell Support website or call Support.
2 optical drive
Use the optical drive to play a CD/DVD.
... information, see "System Setup Options" on page 80 for bootable USB devices (see "Diagnostic Lights" on booting to turn off the computer. NOTICE: To avoid losing data, do not use the power ...
User's Guide - Page 29
... 60 Hz; 180 to 265 V at 50 Hz
3-V CR2032 lithium coin cell
Controls and Lights
Power control
push button
Power light
green light - solid amber indicates an internal power problem (See "Power Problems" on page 124.)
hard drive access light
green
Link light (on front of power from the internal coin cell battery even when the computer...
User's Guide - Page 34
...computer is in a normal operating state.
• Blinking green -
This light indicates that can help you troubleshoot problems with a sound card, the microphone connector is turned...computer when you access the Dell Support website or call Support.
34
Desktop Computer Views To exit from a power-saving mode, see "Diagnostic Lights" on page 106 for a description of light codes that a LAN (...
User's Guide - Page 41
... 124.)
hard drive access light
green
Link light
solid green light indicates network connection
Link integrity light (on integrated network adapter)
• green light = 10 Mbps • orange light = 100 Mbps • yellow light = 1000 Mbps (1 Gbs)
Activity light (on state.
solid green indicates a power-on integrated network yellow blinking light adapter)
Desktop Computer Views
41...
User's Guide - Page 106
...The orientation of the diagnostic lights may help you begin any of system boot completes successfully, all four lights display solid green.
A possible BIOS failure ...green. Light Pattern
Problem Description
Suggested Resolution
The computer is in the process the computer halted.
DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. S.M.A.R.T error, possible HDD failure. The lights...
User's Guide - Page 110
... is complete, all None.
four diagnostic lights turn green briefly before turning off to the system board from the hard drive and the optical drive.
• Check the computer message that the cables are compatible with your monitor screen.
• If the problem persists, (see "Contacting Dell" on page 267). A failure has occurred...
User's Guide - Page 130
... defective. If only part of the computer illuminates and blinks or remains solid to indicate different states:
• If the power light is green and the computer is not responding, see "Contacting Dell" on page 267).
C H E C K T H E M O N I T O R S E T T I N G S -
See the monitor documentation for the graphics card(s) is correctly attached to verify that the power strip...
User's Guide - Page 270
... the device or devices covered in this document in compliance with the FCC regulations:
• Product name: OptiPlex 330
• Model number: DCSM and DCNE
• Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400
NOTE: For further regulatory information, see your Product...
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