Dell OptiPlex 330 Support Question
Dell OptiPlex 330 Support Question
Find answers below for this question about Dell OptiPlex 330.Need a Dell OptiPlex 330 manual? We have 2 online manuals for this item!
Question posted by mrej2ch on January 30th, 2014
Dell Optiplex 330 Will Not Boot Error Light 4
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Related Dell OptiPlex 330 Manual Pages
Quick Reference - Page 6
...; Tools and utilities
not ship with your computer.
• How to troubleshoot and solve
problems
Dell OptiPlex™ 330 User's Guide
Microsoft Windows Help and Support Center 1 Click the Windows Vista Start button→ Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User's Guide for your computer.
6
Quick...
Quick Reference - Page 48
... Code and Service Tag below, and then contact Dell from the Drivers and Utilities media. When to Use the Dell Diagnostics
If you begin any of the error, beep codes, or diagnostic light patterns, record your computer.
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is optional and may not ship with your...
Quick Reference - Page 51
...Main Menu screen.
6 Remove the Dell Drivers and Utilities media (if applicable). Quick Reference Guide
51 Allows you begin any error conditions encountered.
Tab Results Errors Help Configuration
Parameters
Function
Displays the...left pane of all devices attached to indicate different states:
• If the power light is off, the computer is either turned off or is not receiving power.
- ...
Quick Reference - Page 56
..., the patterns or codes on the front or back panel. Insert a bootable floppy disk and restart your computer has four lights labeled 1, 2, 3, and 4 on the lights change as the boot process completes. S.M.A.R.T error, possible HDD failure. If the POST portion of the procedures in this section, follow the safety instructions located in the Product...
Quick Reference - Page 57
...
Memory modules are not lit after the computer successfully boots to remove and install memory modules.)
• If... you have identified a faulty module or reinstalled all modules without error.
• If available, install properly working memory of the same... computer.
• If the problem persists, contact Dell. The diagnostic lights are detected, but a memory failure has occurred.
...
Quick Reference - Page 59
... restart the computer. Continue until you have identified a faulty module or reinstalled all modules without error.
• If available, install properly working memory of the same type into your computer.
• If the problem persists, Contact Dell. Light Pattern
Problem Description
Suggested Resolution
No memory modules are compatible with your computer.
• If...
Quick Reference - Page 60
...indicate normal operating condition. four diagnostic lights turn green briefly before turning off to remove the jumper and boot the system, as follows.
4 Remove the jumper.
60
Quick Reference Guide
Light Pattern
Problem Description
Suggested Resolution
A ...) on your monitor screen.
• If the problem persists, Contact Dell. By default, Pin1 and Pin2 should be connected.
User's Guide - Page 6
...
Diagnostic Lights 106
Dell Diagnostics 111 When to Use the Dell Diagnostics 111 Starting the Dell Diagnostics From Your Hard Drive 111 Starting the Dell Diagnostics From the Drivers and Utilities media 112 Dell Diagnostics Main Menu 112
9 Troubleshooting 115
Solving Problems 115 Battery Problems 115 Drive Problems 115 E-Mail, Modem, and Internet Problems 117 Error Messages...
User's Guide - Page 15
... Information Guide
• How to remove and replace parts
Dell OptiPlex™ 330 User's Guide
• Specifications
Microsoft Windows Help and Support
• How...
15 What Are You Looking For? • Basic troubleshooting information • How to run the Dell Diagnostics • Tools and utilities • How to troubleshoot and solve problems
1 Click the Windows Vista start...
User's Guide - Page 22
... the Dell Support website or call Support.
2 optical drive
Use the optical drive to play a CD/DVD.
3 floppy drive
The floppy drive is optional.
4 drive activity light
The drive activity light is ...this button indicates power state. For more information on booting to help you troubleshoot a computer problem based on the diagnostic code. The light might also be on when a device such as ...
User's Guide - Page 34
.... Use the microphone connector to indicate different operating states:
• No light -
Use the Service Tag to help you access the Dell Support website or call Support.
34
Desktop Computer Views For more information, see "Power Management" on page 124. The power light illuminates and blinks or remains solid to attach a personal computer microphone...
User's Guide - Page 41
... source.
280 W
955 BTU/hr NOTE: Heat dissipation is calculated based upon the power supply rating. solid green indicates a power-on integrated network yellow blinking light adapter)
Desktop Computer Views
41
User's Guide - Page 89
... optical drive. You can run the Dell Diagnostics on page 143) and try again.
• Onboard or USB Floppy Drive - NOTE: If you are booting to a USB device, connect the USB device to restart your computer (see the Microsoft Windows desktop. The Boot Device Menu appears, listing all available boot devices. Then shut down your...
User's Guide - Page 104
The computer failed to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 267 for a loose cable connection.
Possible motherboard failure or RTC battery low. Replace the CPU fan (see "Contacting Dell" on page 267 for assistance). D I S K E T T E R E A D F A I C A L S U P P O R T - Replace the floppy disk/check for assistance). FOR HELP...
User's Guide - Page 106
... the computer.
106
Troubleshooting Tools DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. The lights can appear either vertical or horizontal.
The diagnostic lights can be enabled or disabled in the Product Information Guide. The diagnostic lights are not lit after the computer successfully boots to the operating system.
S.M.A.R.T error, possible HDD failure.
Run the...
User's Guide - Page 107
...(see "Memory" on page 155 for instructions on page 267). Troubleshooting Tools
107 Light Pattern
Problem Description
Suggested Resolution
Memory modules are detected, but a memory failure has ...all modules without error.
• If available, install properly working memory of the same type into your computer.
• If the problem persists, contact Dell (see "Contacting Dell" on how...
User's Guide - Page 109
...reinstalled all modules without error.
• If available, install properly working memory of the same type into your computer.
• If the problem persists, contact Dell (see "Contacting Dell" on how to remove... memory module installed, reinstall it and restart the computer. Light Pattern
Problem Description
No memory modules are detected.
See "Memory" on page 155 ...
User's Guide - Page 130
...E M O N I T O R S E T T I N G S - See the monitor documentation for the graphics card(s) is not responding, see "Contacting Dell" on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. Contact Dell (see "Diagnostic Lights" on the back of the display is readable
CONNECT AN EXTERNAL MONITOR -
1 Shut down your computer and connect...
User's Guide - Page 270
... the device or devices covered in this document in compliance with the FCC regulations:
• Product name: OptiPlex 330
• Model number: DCSM and DCNE
• Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400
NOTE: For further regulatory information, see your Product...
User's Guide - Page 282
...dell.com or when you shut down your computer that keeps the date and time after it has stopped responding. serial ATA - The SCSI can often be deleted or written to install and configure hardware and software.
Service Tag - A program that is used for errors...than the higher frequency radiations, such as infrared and light.
Each device is synchronized with most Windows software ...
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