Quick Reference
Page 48
... you print these procedures before you begin . NOTE: If your computer cannot display a screen image, contact Dell. 1 Ensure that you want to Use the Dell Diagnostics If you begin any of the error, beep codes, or diagnostic light patterns, record your hard drive. See "System Setup" in the online User's Guide to review your...
... you print these procedures before you begin . NOTE: If your computer cannot display a screen image, contact Dell. 1 Ensure that you want to Use the Dell Diagnostics If you begin any of the error, beep codes, or diagnostic light patterns, record your hard drive. See "System Setup" in the online User's Guide to review your...
Quick Reference
Page 51
...the safety instructions in the power connector on the front of the computer and the electrical outlet. Allows you begin any error conditions encountered. The power button light (bi-color LED) located on the back of the computer illuminates and blinks or remains solid to customize the test ...by changing the test settings. 5 When the tests are complete, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). Tab Results Errors ...
...the safety instructions in the power connector on the front of the computer and the electrical outlet. Allows you begin any error conditions encountered. The power button light (bi-color LED) located on the back of the computer illuminates and blinks or remains solid to customize the test ...by changing the test settings. 5 When the tests are complete, close the Main Menu screen. 6 Remove the Dell Drivers and Utilities media (if applicable). Tab Results Errors ...
Quick Reference
Page 56
...a bootable floppy disk and restart your computer has four lights labeled 1, 2, 3, and 4 on the system type. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. When the computer starts normally, the patterns or codes on the lights change as the boot process completes. If the computer ...E N T E R R O R - S.M.A.R.T error, possible HDD failure. This feature can appear either vertical or horizontal. 56 Quick Reference Guide To help identify where in BIOS setup. NOTE: The orientation of the diagnostic lights may help you begin any of system boot completes successfully,...
...a bootable floppy disk and restart your computer has four lights labeled 1, 2, 3, and 4 on the system type. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. When the computer starts normally, the patterns or codes on the lights change as the boot process completes. If the computer ...E N T E R R O R - S.M.A.R.T error, possible HDD failure. This feature can appear either vertical or horizontal. 56 Quick Reference Guide To help identify where in BIOS setup. NOTE: The orientation of the diagnostic lights may help you begin any of system boot completes successfully,...
Quick Reference
Page 57
...into a "off" condition, or a possible working memory of the same type into your computer. • If the problem persists, contact Dell. The diagnostic lights are detected, but a memory failure has occurred. • If you have one memory module installed, reinstall it and restart the computer....on how to the operating system. Quick Reference Guide 57 Continue until you have identified a faulty module or reinstalled all modules without error. • If available, install properly working electrical outlet and pre-BIOS failure has occurred. the computer is in the recovery ...
...into a "off" condition, or a possible working memory of the same type into your computer. • If the problem persists, contact Dell. The diagnostic lights are detected, but a memory failure has occurred. • If you have one memory module installed, reinstall it and restart the computer....on how to the operating system. Quick Reference Guide 57 Continue until you have identified a faulty module or reinstalled all modules without error. • If available, install properly working electrical outlet and pre-BIOS failure has occurred. the computer is in the recovery ...
Quick Reference
Page 59
...; If you have identified a faulty module or reinstalled all modules without error. • If available, install properly working memory of the same type into your computer. • If the problem persists, Contact Dell. If the computer starts normally, reinstall an additional module. See the online... User's Guide for instructions on how to remove and install memory modules. • If you have one module, and then restart the computer. Quick Reference Guide 59 Light Pattern Problem...
...; If you have identified a faulty module or reinstalled all modules without error. • If available, install properly working memory of the same type into your computer. • If the problem persists, Contact Dell. If the computer starts normally, reinstall an additional module. See the online... User's Guide for instructions on how to remove and install memory modules. • If you have one module, and then restart the computer. Quick Reference Guide 59 Light Pattern Problem...
User's Guide
Page 6
... Diagnostic Lights 106 Dell Diagnostics 111 When to Use the Dell Diagnostics 111 Starting the Dell Diagnostics From Your Hard Drive 111 Starting the Dell Diagnostics From the Drivers and Utilities media 112 Dell Diagnostics Main Menu 112 9 Troubleshooting 115 Solving Problems 115 Battery Problems 115 Drive Problems 115 E-Mail, Modem, and Internet Problems 117 Error Messages...
... Diagnostic Lights 106 Dell Diagnostics 111 When to Use the Dell Diagnostics 111 Starting the Dell Diagnostics From Your Hard Drive 111 Starting the Dell Diagnostics From the Drivers and Utilities media 112 Dell Diagnostics Main Menu 112 9 Troubleshooting 115 Solving Problems 115 Battery Problems 115 Drive Problems 115 E-Mail, Modem, and Internet Problems 117 Error Messages...
User's Guide
Page 102
...1-3-1 (one possible beep code) consists of one beep, a burst of beeps, called a beep code, identifies a problem. If the problem persists, contact Dell (see "Cards" on page 157). - Ensure that all power cables are securely connected to the system board (see "Cards" on page 150). Ensure that...are securely connected to the system board (see "System Board Components" on page 157). • If the power light is blinking amber, there may correct the following beep code errors, see "Memory" on page 150). - Remove and then reinstall the graphics card, if applicable (see "System ...
...1-3-1 (one possible beep code) consists of one beep, a burst of beeps, called a beep code, identifies a problem. If the problem persists, contact Dell (see "Cards" on page 157). - Ensure that all power cables are securely connected to the system board (see "Cards" on page 150). Ensure that...are securely connected to the system board (see "System Board Components" on page 157). • If the power light is blinking amber, there may correct the following beep code errors, see "Memory" on page 150). - Remove and then reinstall the graphics card, if applicable (see "System ...
User's Guide
Page 106
... during the POST process, the pattern displayed on the front or back panel. Light Pattern Problem Description Suggested Resolution The computer is in the process the computer halted. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. NOTE: The orientation of system ...into a "off or green. press the power button. The diagnostic lights are not lit after the computer successfully boots to the operating system. The diagnostic lights can appear either vertical or horizontal. S.M.A.R.T error, possible HDD failure. When the computer starts normally, the patterns or...
... during the POST process, the pattern displayed on the front or back panel. Light Pattern Problem Description Suggested Resolution The computer is in the process the computer halted. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. NOTE: The orientation of system ...into a "off or green. press the power button. The diagnostic lights are not lit after the computer successfully boots to the operating system. The diagnostic lights can appear either vertical or horizontal. S.M.A.R.T error, possible HDD failure. When the computer starts normally, the patterns or...
User's Guide
Page 107
Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory failure has occurred. • If you have one memory module installed, reinstall it and restart the computer. (see "Contacting Dell" on how to remove and install memory modules.) • If you have two... until you have identified a faulty module or reinstalled all modules without error. • If available, install properly working memory of the same type into your computer. • If the problem persists, contact Dell (see "Memory" on page 155 for instructions on page 267). If...
Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory failure has occurred. • If you have one memory module installed, reinstall it and restart the computer. (see "Contacting Dell" on how to remove and install memory modules.) • If you have two... until you have identified a faulty module or reinstalled all modules without error. • If available, install properly working memory of the same type into your computer. • If the problem persists, contact Dell (see "Memory" on page 155 for instructions on page 267). If...
User's Guide
Page 109
Suggested Resolution • If you have identified a faulty module or reinstalled all modules without error. • If available, install properly working memory of the same type into your computer. • If the problem persists, contact Dell (see "Contacting Dell" on how to remove and install memory modules. • If you have one module, ... the computer. See "Memory" on page 155 for instructions on page 267). If the computer starts normally, reinstall an additional module. Troubleshooting Tools 109 Light Pattern Problem Description No memory modules are detected.
Suggested Resolution • If you have identified a faulty module or reinstalled all modules without error. • If available, install properly working memory of the same type into your computer. • If the problem persists, contact Dell (see "Contacting Dell" on how to remove and install memory modules. • If you have one module, ... the computer. See "Memory" on page 155 for instructions on page 267). If the computer starts normally, reinstall an additional module. Troubleshooting Tools 109 Light Pattern Problem Description No memory modules are detected.
User's Guide
Page 110
Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory configuration or compatibility error exists. • Ensure that no special memory module/memory connector placement requirements exist (see "Memory" on page 155). • Verify that ... 79). • Ensure that the cables are compatible with your monitor screen. • If the problem persists, (see "Contacting Dell" on page 267). four diagnostic lights turn green briefly before turning off to the system board from the hard drive and the optical drive. • Check the computer ...
Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory configuration or compatibility error exists. • Ensure that no special memory module/memory connector placement requirements exist (see "Memory" on page 155). • Verify that ... 79). • Ensure that the cables are compatible with your monitor screen. • If the problem persists, (see "Contacting Dell" on page 267). four diagnostic lights turn green briefly before turning off to the system board from the hard drive and the optical drive. • Check the computer ...
User's Guide
Page 282
...software. serial attached SCSI - ScanDisk - Service Tag - setup program - A program that checks files, folders, and the hard disk's surface for errors. Setup program differs from system setup. 282 Glossary on the system board of some computers that can connect many devices using a single controller. Memory... end of the electromagnetic frequency spectrum and are at support.dell.com or when you restart the computer after you shut down your computer. RPM - The number of 10 kHz to a computer, such as infrared and light. Hard drive speed is accessed by the computer. RTC ...
...software. serial attached SCSI - ScanDisk - Service Tag - setup program - A program that checks files, folders, and the hard disk's surface for errors. Setup program differs from system setup. 282 Glossary on the system board of some computers that can connect many devices using a single controller. Memory... end of the electromagnetic frequency spectrum and are at support.dell.com or when you restart the computer after you shut down your computer. RPM - The number of 10 kHz to a computer, such as infrared and light. Hard drive speed is accessed by the computer. RTC ...