E-Family Re-Image Guide
Page 3
...in this document may result in undesirable performance Dell provides drivers and applications that are tested and validated with MS Windows XP SP3 (SP2 for XP 32-Bit), Vista SP2, or Windows 7. Reinstalled images should be installed on Dell E-Family systems in a prescribed order to... clean OS load and following E-Family systems: Dell Latitude 1st generation E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 2nd Generation E6410 E6410 ATG E6510 - These images include the Dell recommended software stack and settings, drivers, and applications which are not included in this...
...in this document may result in undesirable performance Dell provides drivers and applications that are tested and validated with MS Windows XP SP3 (SP2 for XP 32-Bit), Vista SP2, or Windows 7. Reinstalled images should be installed on Dell E-Family systems in a prescribed order to... clean OS load and following E-Family systems: Dell Latitude 1st generation E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 2nd Generation E6410 E6410 ATG E6510 - These images include the Dell recommended software stack and settings, drivers, and applications which are not included in this...
E-Family Re-Image Guide
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... Utility / Application 9. Dell Control Point Security Driver Pack. 10. USB 3.0 18. Touch Screen Digitizer 19. Webcam driver - XP (32 & 64-Bit ) only 20. E-Family 1st generation only • Security Manager Latitude On & Precision On Reader & Flash Backup & Recovery Manager Dell Confidential Dell Desktop System Software 3. ... i5 & i7 - Intel Turbo Boost (only on Dell EFamily systems in a prescribed order to platf orm Integrated Wired Network Controller Touch LCD WebCam Modules Windows XP 32 & 64-Bit Vista 32 & 64-Bit Windows 7 32 & 64-Bit 1. Wireless Local Area Network...
... Utility / Application 9. Dell Control Point Security Driver Pack. 10. USB 3.0 18. Touch Screen Digitizer 19. Webcam driver - XP (32 & 64-Bit ) only 20. E-Family 1st generation only • Security Manager Latitude On & Precision On Reader & Flash Backup & Recovery Manager Dell Confidential Dell Desktop System Software 3. ... i5 & i7 - Intel Turbo Boost (only on Dell EFamily systems in a prescribed order to platf orm Integrated Wired Network Controller Touch LCD WebCam Modules Windows XP 32 & 64-Bit Vista 32 & 64-Bit Windows 7 32 & 64-Bit 1. Wireless Local Area Network...
E-Family Re-Image Guide
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...Area Network Adapter (UWB / WPAN) - Free Fall Sensor - Helps Windows control system board components and controllers. - Intel Storage: o Intel Matrix Storage Manager - Control Point Security Driver pack o Installs and enables the security devices & controllers o Even if...the Control Point managers you should install the Control Point security driver as it contains needed drivers - Networking & Communication o Wireless Local Area Network Adapters (WLAN) - A compilation of the system state) Dell Confidential Integrated Wired Network Controller & Intel PROSet Utility / Application ...
...Area Network Adapter (UWB / WPAN) - Free Fall Sensor - Helps Windows control system board components and controllers. - Intel Storage: o Intel Matrix Storage Manager - Control Point Security Driver pack o Installs and enables the security devices & controllers o Even if...the Control Point managers you should install the Control Point security driver as it contains needed drivers - Networking & Communication o Wireless Local Area Network Adapters (WLAN) - A compilation of the system state) Dell Confidential Integrated Wired Network Controller & Intel PROSet Utility / Application ...
E-Family Re-Image Guide
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... solution that is not desired and under Microsoft Windows Vista only o Control Point Connection Manager - Webcam driver - Latitude On / Precision On - ADBL • Requires Dell DCP System Manager (for all System Manager release) • Requires Security driver (for System Manager version 1.0 & 1.1 only) • DCP - Backup & Recovery Manager Dell Confidential Dell Control Point: o Control Point System Manager •...
... solution that is not desired and under Microsoft Windows Vista only o Control Point Connection Manager - Webcam driver - Latitude On / Precision On - ADBL • Requires Dell DCP System Manager (for all System Manager release) • Requires Security driver (for System Manager version 1.0 & 1.1 only) • DCP - Backup & Recovery Manager Dell Confidential Dell Control Point: o Control Point System Manager •...
E-Family Re-Image Guide
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... diskette, boot to the operating system CD and start the installation • After completing the OS installation, insert the Dell RDVD • Select the IMSM / IRST driver and follow the instructions provided by Windows Setup • After reading the floppy disk, either choose "Intel(R) ICH9M-E/M SATA AHCI Controller" if in AHCI mode or...
... diskette, boot to the operating system CD and start the installation • After completing the OS installation, insert the Dell RDVD • Select the IMSM / IRST driver and follow the instructions provided by Windows Setup • After reading the floppy disk, either choose "Intel(R) ICH9M-E/M SATA AHCI Controller" if in AHCI mode or...
E-Family Re-Image Guide
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The Control Point Security Device Driver is not desired and under Microsoft Windows Vista only 2.6.11 Control Point Security Manager - Dell Control Point System Manager module is a Dell developed modular application providing provides access to Table B1 under Appendix-B for XP ...to Control Point System Manager 1.0 and 1.1) o Control Point System Manager XML file (applies to function and interface on Dell's driver & downloads support web site (support.dell.com) under "Control Point" section - Security Software Stack: o For these security devices to Control Point System Manager ...
The Control Point Security Device Driver is not desired and under Microsoft Windows Vista only 2.6.11 Control Point Security Manager - Dell Control Point System Manager module is a Dell developed modular application providing provides access to Table B1 under Appendix-B for XP ...to Control Point System Manager 1.0 and 1.1) o Control Point System Manager XML file (applies to function and interface on Dell's driver & downloads support web site (support.dell.com) under "Control Point" section - Security Software Stack: o For these security devices to Control Point System Manager ...
E-Family Re-Image Guide
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... DCP Connection Manager E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500 DCP CM 1.1 DCP CM 1.2 DCP CM 1.3 DCP CM 1.4 WLAN + WiMAX WPAN Dell Wireless 1397 Dell Wireless 1510 Dell Wireless 1520 Dell Wireless 1501 Intel 5300... X XXXXXXXXXX X WWAN DCP CM - Microsoft Windows XP 32 & 64-Bit, Windows Vista 32 & 64-Bit, and Windows 7 32 & 64Bit Operating Systems do not provide native device driver support for WiMAX controllers featured in the notebook computer. If Control Point Dell Confidential E-Family Reimage "How-To" Guide -...
... DCP Connection Manager E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500 DCP CM 1.1 DCP CM 1.2 DCP CM 1.3 DCP CM 1.4 WLAN + WiMAX WPAN Dell Wireless 1397 Dell Wireless 1510 Dell Wireless 1520 Dell Wireless 1501 Intel 5300... X XXXXXXXXXX X WWAN DCP CM - Microsoft Windows XP 32 & 64-Bit, Windows Vista 32 & 64-Bit, and Windows 7 32 & 64Bit Operating Systems do not provide native device driver support for WiMAX controllers featured in the notebook computer. If Control Point Dell Confidential E-Family Reimage "How-To" Guide -...
E-Family Re-Image Guide
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..., install webcam software available from Windowsupdate.Microsoft.com Dell Confidential Install the following driver provided by Dell for Microsoft Windows XP 32 & 64 Bit only: o Creative Labs Integrated Webcam driver available on Dell's driver & downloads support web site (support.dell.com) under the "Input Device Drivers" section 2.6.22 Webcam - Dell recommends performing Microsoft Windows updates to ensure the latest security, reliability...
..., install webcam software available from Windowsupdate.Microsoft.com Dell Confidential Install the following driver provided by Dell for Microsoft Windows XP 32 & 64 Bit only: o Creative Labs Integrated Webcam driver available on Dell's driver & downloads support web site (support.dell.com) under the "Input Device Drivers" section 2.6.22 Webcam - Dell recommends performing Microsoft Windows updates to ensure the latest security, reliability...
E-Family Re-Image Guide
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... Service" is installed • Install the "Latitude ON Flash" in Windows available on Dell's driver & downloads support web site (support.dell.com) under the "Applications" section • Latitude ON Reader / Precision ON Reader • Install the "Reader 2.0" in Windows available on Dell's driver & downloads support web site (support.dell.com) under the "Applications" section Dell Confidential Microsoft XP 32 & 64-Bit...
... Service" is installed • Install the "Latitude ON Flash" in Windows available on Dell's driver & downloads support web site (support.dell.com) under the "Applications" section • Latitude ON Reader / Precision ON Reader • Install the "Reader 2.0" in Windows available on Dell's driver & downloads support web site (support.dell.com) under the "Applications" section Dell Confidential Microsoft XP 32 & 64-Bit...
E-Family Re-Image Guide
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... All Day Battery Life. v1.0 (ADBL) Dell Enhanced Performance Plans (User Selectable Thermal Tables for Desktops presence (PWS only) Reporting of SMART Alerts log information at OS presence (PWS only) Reporting of Feature when only Windows OS installed? UMA Graphics Fn+E to enable/...profiles v1.0 View battery manufacturer info. E-Family Reimage "How-To" Guide Appendix - Yes Yes Yes Yes Yes Yes Availablity of Feature when Dell provides drivers/middleware, but with No screen pop-up display Yes N/A Yes, but No DCP N/A N/A N/A N/A Yes (Intel LOM) Availabilty of ...
... All Day Battery Life. v1.0 (ADBL) Dell Enhanced Performance Plans (User Selectable Thermal Tables for Desktops presence (PWS only) Reporting of SMART Alerts log information at OS presence (PWS only) Reporting of Feature when only Windows OS installed? UMA Graphics Fn+E to enable/...profiles v1.0 View battery manufacturer info. E-Family Reimage "How-To" Guide Appendix - Yes Yes Yes Yes Yes Yes Availablity of Feature when Dell provides drivers/middleware, but with No screen pop-up display Yes N/A Yes, but No DCP N/A N/A N/A N/A Yes (Intel LOM) Availabilty of ...
E-Family Re-Image Guide
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...software Yes - with 3rd party software, does not include PBA Yes - Yes - No Availabilty of Feature when Dell provides drivers/middleware, but No DCP App? USH platforms only Availablity of Feature when only Windows OS installed? with 3rd party software Yes - USH platforms only N/A No for dual FDE's (non-RAID) RSA... Feature when DCP Installed? No Yes - with 3rd party software Yes - with 3rd party software, does not include PBA No Yes - with Windows Vista (driver included) or third party software, including Windows Vista Bitlocker Password only, no SSO Yes -
...software Yes - with 3rd party software, does not include PBA Yes - Yes - No Availabilty of Feature when Dell provides drivers/middleware, but No DCP App? USH platforms only Availablity of Feature when only Windows OS installed? with 3rd party software Yes - USH platforms only N/A No for dual FDE's (non-RAID) RSA... Feature when DCP Installed? No Yes - with 3rd party software Yes - with 3rd party software, does not include PBA No Yes - with Windows Vista (driver included) or third party software, including Windows Vista Bitlocker Password only, no SSO Yes -
E-Family Re-Image Guide
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... V.92 modem v1.0 No for XP Yes for Vista & Win 7, with WLAN Yes Yes, with Intel Proset AutoConfig, but in box driver has not been Dell validated No for XP Yes for Vista & Win 7, with WLAN Yes Yes, with Intel Proset AutoConfig, but in BIOS Yes, wth Intel...Log-on Ethernet WLAN v1.2 View availabe networks & Site Monitors v1.0 WiFi - Yes, WITH Dell Wireless Client Utility v1.1 Yes (DCU) Availabilty of Feature when only Windows OS installed? no enterprise extension) Yes, with Dell Wireless Client Utility (DCU) No for 5530 HSPA (Ericson) Yes Yes Yes Yes Yes Yes ...
... V.92 modem v1.0 No for XP Yes for Vista & Win 7, with WLAN Yes Yes, with Intel Proset AutoConfig, but in box driver has not been Dell validated No for XP Yes for Vista & Win 7, with WLAN Yes Yes, with Intel Proset AutoConfig, but in BIOS Yes, wth Intel...Log-on Ethernet WLAN v1.2 View availabe networks & Site Monitors v1.0 WiFi - Yes, WITH Dell Wireless Client Utility v1.1 Yes (DCU) Availabilty of Feature when only Windows OS installed? no enterprise extension) Yes, with Dell Wireless Client Utility (DCU) No for 5530 HSPA (Ericson) Yes Yes Yes Yes Yes Yes ...
Setup and Quick Reference Guide
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... Problems 40 Memory Problems 41 Lockups and Software Problems 42 Dell Technical Update Service 44 Dell Support Utility 45 5 Reinstalling Software 47 Drivers 47 Identifying Drivers 47 Reinstalling Drivers and Utilities 48 Restoring Your Operating System 50 Using Microsoft® Windows® System Restore . . . 50 Using Dell™ Factory Image Restore 52 Using the Operating System Media...
... Problems 40 Memory Problems 41 Lockups and Software Problems 42 Dell Technical Update Service 44 Dell Support Utility 45 5 Reinstalling Software 47 Drivers 47 Identifying Drivers 47 Reinstalling Drivers and Utilities 48 Restoring Your Operating System 50 Using Microsoft® Windows® System Restore . . . 50 Using Dell™ Factory Image Restore 52 Using the Operating System Media...
Setup and Quick Reference Guide
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... in Lockups and Software Problems (see the Regulatory Compliance Homepage at support.dell.com to Use the Dell Diagnostics If you begin . See your Service Manual at www.dell.com/regulatory_compliance. When to review your computer. Windows XP: 1 Click Start→ Help and Support. 2 Type hardware ..., read the safety information that shipped with your hard drive or from the Dell Drivers and Utilities media. 38 Troubleshooting NOTICE: The Dell Diagnostics works only on page 42) and run the Dell Diagnostics before you begin any of the procedures in the system setup program and...
... in Lockups and Software Problems (see the Regulatory Compliance Homepage at support.dell.com to Use the Dell Diagnostics If you begin . See your Service Manual at www.dell.com/regulatory_compliance. When to review your computer. Windows XP: 1 Click Start→ Help and Support. 2 Type hardware ..., read the safety information that shipped with your hard drive or from the Dell Drivers and Utilities media. 38 Troubleshooting NOTICE: The Dell Diagnostics works only on page 42) and run the Dell Diagnostics before you begin any of the procedures in the system setup program and...
Setup and Quick Reference Guide
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... CD menu and press to wait until you see the Microsoft® Windows® desktop, and then shut down your computer and try again. When the DELL logo appears, press immediately. Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your hard drive, and follow the...
... CD menu and press to wait until you see the Microsoft® Windows® desktop, and then shut down your computer and try again. When the DELL logo appears, press immediately. Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your hard drive, and follow the...
Setup and Quick Reference Guide
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... click Continue; NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device, identify whether the driver is next to continue. Scroll down the list to see "Reinstalling Drivers and Utilities" on the device icon. Reinstalling ...name, you may appear. otherwise, contact your problem and, if necessary, update the driver. If you experience a problem with any device has an exclamation point (a yellow circle with a [!]) on page 48). Microsoft Windows® XP: 1 Click Start→ Control Panel. 2 Under Pick a Category,...
... click Continue; NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device, identify whether the driver is next to continue. Scroll down the list to see "Reinstalling Drivers and Utilities" on the device icon. Reinstalling ...name, you may appear. otherwise, contact your problem and, if necessary, update the driver. If you experience a problem with any device has an exclamation point (a yellow circle with a [!]) on page 48). Microsoft Windows® XP: 1 Click Start→ Control Panel. 2 Under Pick a Category,...
Setup and Quick Reference Guide
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...; My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for Dell™ computers. NOTE: The User Account Control window may appear. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media. Returning to the operating state that existed before you installed the new...
...; My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for Dell™ computers. NOTE: The User Account Control window may appear. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media. Returning to the operating state that existed before you installed the new...
Setup and Quick Reference Guide
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... be displayed. NOTE: The User Account Control window may appear. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. A message appears, stating that driver is detecting hardware in your computer are automatically displayed in the My Drivers-The ResourceCD has identified these components in...
... be displayed. NOTE: The User Account Control window may appear. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. A message appears, stating that driver is detecting hardware in your computer are automatically displayed in the My Drivers-The ResourceCD has identified these components in...
Setup and Quick Reference Guide
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... drive and removes any programs installed after you are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in the following ways: • Microsoft Windows System Restore returns your computer to which you received the...
... drive and removes any programs installed after you are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in the following ways: • Microsoft Windows System Restore returns your computer to which you received the...
Setup and Quick Reference Guide
Page 53
...state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to a Previous Device Driver Version" on as a local user. Reinstalling Software 53 See "Returning to return... in before you may take 5 or more minutes to proceed with a newly installed driver, first try using Windows Device Driver Rollback. NOTICE: If you want to complete. See "Using Microsoft® Windows® System Restore" on the computer. A message appears when the operating system and...
...state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to a Previous Device Driver Version" on as a local user. Reinstalling Software 53 See "Returning to return... in before you may take 5 or more minutes to proceed with a newly installed driver, first try using Windows Device Driver Rollback. NOTICE: If you want to complete. See "Using Microsoft® Windows® System Restore" on the computer. A message appears when the operating system and...