Setup Guide
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...to refer to the Microsoft Windows operating systems are not applicable. If you purchased a Dell n Series computer, any references in this document is subject to avoid the problem. Reverse engineering and disassembly are prohibited Information in trademarks and trade names other countries.... in this document to either trademarks or registered trademarks of these materials in any proprietary interest in this text: Dell™, the DELL logo, Inspiron™, and DellConnect™ are either the entities claiming the marks and names or their products. Trademarks used...
...to refer to the Microsoft Windows operating systems are not applicable. If you purchased a Dell n Series computer, any references in this document is subject to avoid the problem. Reverse engineering and disassembly are prohibited Information in trademarks and trade names other countries.... in this document to either trademarks or registered trademarks of these materials in any proprietary interest in this text: Dell™, the DELL logo, Inspiron™, and DellConnect™ are either the entities claiming the marks and names or their products. Trademarks used...
Setup Guide
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...Problems 57 Network Problems 58 Power Problems 59 Memory Problems 61 Lockups and Software Problems 61 Using Support Tools 64 Dell Support Center 64 My Dell Downloads 65 Hardware Troubleshooter 66 Dell Diagnostics 66 Restoring Your Operating System 68 System Restore 69 Dell DataSafe Local Backup 70 System Recovery Media 73 Dell... 79 Product Information 79 Returning Items for Repair Under Warranty or for Credit 80 Before You Call 82 Contacting Dell 84 Finding More Information and Resources 86 Specifications 88 Appendix 95 Information for NOM, or Official Mexican Standard (Only...
...Problems 57 Network Problems 58 Power Problems 59 Memory Problems 61 Lockups and Software Problems 61 Using Support Tools 64 Dell Support Center 64 My Dell Downloads 65 Hardware Troubleshooter 66 Dell Diagnostics 66 Restoring Your Operating System 68 System Restore 69 Dell DataSafe Local Backup 70 System Recovery Media 73 Dell... 79 Product Information 79 Returning Items for Repair Under Warranty or for Credit 80 Before You Call 82 Contacting Dell 84 Finding More Information and Resources 86 Specifications 88 Appendix 95 Information for NOM, or Official Mexican Standard (Only...
Setup Guide
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Restricting airflow around your Dell computer in the air vents. Do not place your laptop may result in an enclosed space, such as carpets or rugs, while it is normal and does not indicate a problem with the fan or the computer. Restricting the airflow can damage the computer...to the computer. 5 Fan noise is powered on . Before Setting Up Your Computer When positioning your computer in permanent damage to place your Dell Inspiron laptop. You should never place your computer, ensure that you allow dust to overheat. The computer turns on all other sides. CAUTION: ...
Restricting airflow around your Dell computer in the air vents. Do not place your laptop may result in an enclosed space, such as carpets or rugs, while it is normal and does not indicate a problem with the fan or the computer. Restricting the airflow can damage the computer...to the computer. 5 Fan noise is powered on . Before Setting Up Your Computer When positioning your computer in permanent damage to place your Dell Inspiron laptop. You should never place your computer, ensure that you allow dust to overheat. The computer turns on all other sides. CAUTION: ...
Setup Guide
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... utility. 31 Click Start . 3. Under Power Options window, click Dell Battery Meter to disable the battery charging feature while on an airplane flight. Using Your Inspiron Laptop Power Button Light/Power Indicator Light Indicator light status solid white ...breathing white off Computer state(s) on standby off Battery Charging and then click OK. In the search box, type Power Options and press . 4. Click Turn off /hibernate NOTE: For information on power problems, see "Power Problems...
... utility. 31 Click Start . 3. Under Power Options window, click Dell Battery Meter to disable the battery charging feature while on an airplane flight. Using Your Inspiron Laptop Power Button Light/Power Indicator Light Indicator light status solid white ...breathing white off Computer state(s) on standby off Battery Charging and then click OK. In the search box, type Power Options and press . 4. Click Turn off /hibernate NOTE: For information on power problems, see "Power Problems...
Setup Guide
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... One Two Three Four Five Six Seven Eight 56 Possible Problem Possible system board failure - BIOS ROM checksum failure No RAM detected NOTE: If you cannot solve your problem using the following guidelines, see "Contacting Dell" on page 84. Possible system board failure - INSPIRON Solving Problems This section provides troubleshooting information for assistance. If this...
... One Two Three Four Five Six Seven Eight 56 Possible Problem Possible system board failure - BIOS ROM checksum failure No RAM detected NOTE: If you cannot solve your problem using the following guidelines, see "Contacting Dell" on page 84. Possible system board failure - INSPIRON Solving Problems This section provides troubleshooting information for assistance. If this...
Setup Guide
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... sensitivity - If you choose to inaccurate touch sensitivity. CAUTION: Do not use water or cleaning liquid to remove any dirt or fingerprints. 57 Solving Problems Touch Screen Problems Some or all multi-touch features are blocking the touch sensors. The touch screen may have foreign particles (such as an input device and...
... sensitivity - If you choose to inaccurate touch sensitivity. CAUTION: Do not use water or cleaning liquid to remove any dirt or fingerprints. 57 Solving Problems Touch Screen Problems Some or all multi-touch features are blocking the touch sensors. The touch screen may have foreign particles (such as an input device and...
Setup Guide
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... connected to the wireless router (see "Setting Up a Wireless Connection" on page 18). • Interference may be blocking or interrupting your wireless connection. Solving Problems Network Problems Wireless Connections If the wireless network connection is lost - Check the network cable to your data source (cable modem or network hub). • Check if...
... connected to the wireless router (see "Setting Up a Wireless Connection" on page 18). • Interference may be blocking or interrupting your wireless connection. Solving Problems Network Problems Wireless Connections If the wireless network connection is lost - Check the network cable to your data source (cable modem or network hub). • Check if...
Setup Guide
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... lamp. • Check the AC adapter cable connections. The computer resumes normal operation if it back on. • If the problem persists, contact Dell (see "Contacting Dell" on page 84). 59 If the AC adapter has a light, ensure that the light on the AC adapter is not responding ...- Solving Problems Power Problems If the power light is not receiving power. • Press the power button. The computer is either turned off - If the power light is solid white and the computer is on. • If the problem persists, contact Dell (see "Contacting Dell" on page 84...
... lamp. • Check the AC adapter cable connections. The computer resumes normal operation if it back on. • If the problem persists, contact Dell (see "Contacting Dell" on page 84). 59 If the AC adapter has a light, ensure that the light on the AC adapter is not responding ...- Solving Problems Power Problems If the power light is not receiving power. • Press the power button. The computer is either turned off - If the power light is solid white and the computer is on. • If the problem persists, contact Dell (see "Contacting Dell" on page 84...
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... pad, or press the power button to the same electrical outlet. 60 If you encounter interference that hinders reception on your computer - Solving Problems If the power light is not responding, press the power button until the computer turns off and then turn it back on. • ...If the problem persists, contact Dell (see "Contacting Dell" on page 84). Some possible causes of interference are: • Power, keyboard, and mouse extension cables. • Too many devices ...
... pad, or press the power button to the same electrical outlet. 60 If you encounter interference that hinders reception on your computer - Solving Problems If the power light is not responding, press the power button until the computer turns off and then turn it back on. • ...If the problem persists, contact Dell (see "Contacting Dell" on page 84). Some possible causes of interference are: • Power, keyboard, and mouse extension cables. • Too many devices ...
Setup Guide
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... and close any open files and exit any open programs you experience other memory problems - • Run Dell Diagnostics (see "Dell Diagnostics" on page 66). • If the problem persists, contact Dell (see "Contacting Dell" on the CD. 61 If a program stops responding - NOTE: Software usually...(s) into the connector(s) (see the Service Manual at support.dell.com/manuals). • If the problem persists, contact Dell (see if that the AC adapter cable is no longer responding 4. Ensure that resolves the problem. • See the software documentation for minimum memory requirements...
... and close any open files and exit any open programs you experience other memory problems - • Run Dell Diagnostics (see "Dell Diagnostics" on page 66). • If the problem persists, contact Dell (see "Contacting Dell" on the CD. 61 If a program stops responding - NOTE: Software usually...(s) into the connector(s) (see the Service Manual at support.dell.com/manuals). • If the problem persists, contact Dell (see if that the AC adapter cable is no longer responding 4. Ensure that resolves the problem. • See the software documentation for minimum memory requirements...
Setup Guide
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... similar to an earlier version of Windows. 2. To run the Program Compatibility Wizard: 1. In the welcome screen, click Next. 3. Run the Program Compatibility Wizard. Solving Problems If the computer stops responding or a solid blue screen appears - If you are unable to get a response by pressing a key on your keyboard, or by...
... similar to an earlier version of Windows. 2. To run the Program Compatibility Wizard: 1. In the welcome screen, click Next. 3. Run the Program Compatibility Wizard. Solving Problems If the computer stops responding or a solid blue screen appears - If you are unable to get a response by pressing a key on your keyboard, or by...
Setup Guide
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Solving Problems -- If necessary, uninstall and then reinstall the program. -- Ensure that the device drivers do not conflict with the... Check the software documentation or contact the software manufacturer for information. See the software documentation for troubleshooting information: -- If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to check the hard drive or CDs. • ...program is installed and configured properly. -- Ensure that the program is displayed to help in troubleshooting when contacting Dell. 63
Solving Problems -- If necessary, uninstall and then reinstall the program. -- Ensure that the device drivers do not conflict with the... Check the software documentation or contact the software manufacturer for information. See the software documentation for troubleshooting information: -- If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to check the hard drive or CDs. • ...program is installed and configured properly. -- Ensure that the program is displayed to help in troubleshooting when contacting Dell. 63
Setup Guide
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...series of diagnostic tests for technical assistance. When the DELL logo appears, press immediately. 66 In the search results, select the option that the device you want to test displays in "Lockups and Software Problems" on (or restart) your computer, perform the ...: 1. Starting Dell Diagnostics When you run Dell Diagnostics before you experience a problem with your computer and press when the Dell logo appears. Ensure that best describes the problem and follow the remaining troubleshooting steps. Turn on . 1. Dell Diagnostics If you contact Dell for devices such...
...series of diagnostic tests for technical assistance. When the DELL logo appears, press immediately. 66 In the search results, select the option that the device you want to test displays in "Lockups and Software Problems" on (or restart) your computer, perform the ...: 1. Starting Dell Diagnostics When you run Dell Diagnostics before you experience a problem with your computer and press when the Dell logo appears. Ensure that best describes the problem and follow the remaining troubleshooting steps. Turn on . 1. Dell Diagnostics If you contact Dell for devices such...
Setup Guide
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...Backup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of System Restore and Dell DataSafe Local Backup when installing the Dell factory-installed software on a newly installed hard drive Dell Factory Image Restore Operating System disc to ...NOTE: The Operating System disc may not ship with your data files before using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc to restore your operating system permanently deletes all data files on your computer using these...
...Backup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of System Restore and Dell DataSafe Local Backup when installing the Dell factory-installed software on a newly installed hard drive Dell Factory Image Restore Operating System disc to ...NOTE: The Operating System disc may not ship with your data files before using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc to restore your operating system permanently deletes all data files on your computer using these...
Setup Guide
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... Local Backup CAUTION: Using Dell DataSafe Local Backup to restore your operating system permanently removes any files or programs until the system restoration is recommended that you need to preserve the data files on your operating system problem. Use Dell DataSafe Local Backup only if System... Restore did not resolve your computer before using Dell DataSafe Local Backup. CAUTION: Although Dell Datasafe Local Backup is designed to install on your data files ...
... Local Backup CAUTION: Using Dell DataSafe Local Backup to restore your operating system permanently removes any files or programs until the system restoration is recommended that you need to preserve the data files on your operating system problem. Use Dell DataSafe Local Backup only if System... Restore did not resolve your computer before using Dell DataSafe Local Backup. CAUTION: Although Dell Datasafe Local Backup is designed to install on your data files ...
Setup Guide
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... if System Restore did not resolve your computer and try again. 74 NOTE: Dell Factory Image Restore may not be available in when you received your operating system. then, shut down your operating system problem. If possible, back up all data on the hard drive and removes any ...programs or drivers installed after you see "Dell DataSafe Local Backup" on your operating system. Use Dell Factory Image Restore only as the last method to ...
... if System Restore did not resolve your computer and try again. 74 NOTE: Dell Factory Image Restore may not be available in when you received your operating system. then, shut down your operating system problem. If possible, back up all data on the hard drive and removes any ...programs or drivers installed after you see "Dell DataSafe Local Backup" on your operating system. Use Dell Factory Image Restore only as the last method to ...
Setup Guide
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... from a telephone near or at Dell Support (support.dell.com) for a more extensive list of online services available at the computer so that pertain to the problem your computer is experiencing. 2. See "Solving Problems" on page 56 for procedures on page 83. 4. INSPIRON Getting Help If you experience a problem with your computer, you can assist you...
... from a telephone near or at Dell Support (support.dell.com) for a more extensive list of online services available at the computer so that pertain to the problem your computer is experiencing. 2. See "Solving Problems" on page 56 for procedures on page 83. 4. INSPIRON Getting Help If you experience a problem with your computer, you can assist you...
Setup Guide
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...answers. Call your questions about Dell hardware. Technical Support and Customer Service Dell's support service is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all locations ...outside the continental U.S. DellConnect DellConnect is available to answer your local Dell representative for your supervision. To contact Dell's support service, see "Before You Call" on...
...answers. Call your questions about Dell hardware. Technical Support and Customer Service Dell's support service is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all locations ...outside the continental U.S. DellConnect DellConnect is available to answer your local Dell representative for your supervision. To contact Dell's support service, see "Before You Call" on...
Setup Guide
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... you would like to place an order, go to support.dell.com, or you for the information needed to call . Getting Help Automated Order-Status Service To check on the status of any Dell products that you have a problem with your order, such as missing parts, wrong parts,... or incorrect billing, contact Dell for customer assistance. A recording prompts you can go to a sales specialist, see "Contacting...
... you would like to place an order, go to support.dell.com, or you for the information needed to call . Getting Help Automated Order-Status Service To check on the status of any Dell products that you have a problem with your order, such as missing parts, wrong parts,... or incorrect billing, contact Dell for customer assistance. A recording prompts you can go to a sales specialist, see "Contacting...
Setup Guide
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NOTE: If you do not have an active Internet connection, you performed: Contacting Dell For customers in your operating system documentation to a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of the computer's start-up files. Otherwise...Availability varies by country and product, and some services may not be available in the United States, call 800-WWW-DELL (800-999-3355). Dell provides several online and telephonebased support and service options. Getting Help See your area. 84 If the computer is connected...
NOTE: If you do not have an active Internet connection, you performed: Contacting Dell For customers in your operating system documentation to a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of the computer's start-up files. Otherwise...Availability varies by country and product, and some services may not be available in the United States, call 800-WWW-DELL (800-999-3355). Dell provides several online and telephonebased support and service options. Getting Help See your area. 84 If the computer is connected...