Setup Guide
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...beeps, called a beep code, identifies a problem. Three Possible system board failure - NOTE: To replace parts, see the Service Manual at support.dell.com/manuals. Beep Code Possible Problem One Possible system board failure - If you installed or replaced the memory module, ensure that the ...chip failure Seven Processor failure Eight Display failure 41 INSPIRON Solving Problems This section provides troubleshooting information for your problem using the following guidelines, see "Using Support Tools" on page 47 or "Contacting Dell" on page 71). BIOS ROM checksum failure Two ...
...beeps, called a beep code, identifies a problem. Three Possible system board failure - NOTE: To replace parts, see the Service Manual at support.dell.com/manuals. Beep Code Possible Problem One Possible system board failure - If you installed or replaced the memory module, ensure that the ...chip failure Seven Processor failure Eight Display failure 41 INSPIRON Solving Problems This section provides troubleshooting information for your problem using the following guidelines, see "Using Support Tools" on page 47 or "Contacting Dell" on page 71). BIOS ROM checksum failure Two ...
Setup Guide
Page 46
..., press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see "Contacting Dell" on your computer - Some possible causes of interference are not using to the same electrical outlet. If you experience other signals. ... problem. • See the software documentation for minimum memory requirements. • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals for instructions). • If the problem persists, contact Dell (see if that hinders reception on page 71).
..., press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see "Contacting Dell" on your computer - Some possible causes of interference are not using to the same electrical outlet. If you experience other signals. ... problem. • See the software documentation for minimum memory requirements. • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals for instructions). • If the problem persists, contact Dell (see if that hinders reception on page 71).
Setup Guide
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...[nnnn]. Replace the battery (see the Service Manual at support.dell.com/manuals) or contact Dell (see "Contacting Dell" on page 71). Possible hard-disk drive failure during HDD boot test. Contact Dell (see "Contacting Dell" on page 71). Alternatively you could see the Dell Technology Guide available on your computer has ..., see the documentation for the same error. CMOS checksum error - Possible harddisk drive failure during POST. Alert! Contact Dell (see the Service Manual at support.dell.com/manuals). 49 Using Support Tools System Messages If your hard drive or at support...
...[nnnn]. Replace the battery (see the Service Manual at support.dell.com/manuals) or contact Dell (see "Contacting Dell" on page 71). Possible hard-disk drive failure during HDD boot test. Contact Dell (see "Contacting Dell" on page 71). Alternatively you could see the Dell Technology Guide available on your computer has ..., see the documentation for the same error. CMOS checksum error - Possible harddisk drive failure during POST. Alert! Contact Dell (see the Service Manual at support.dell.com/manuals). 49 Using Support Tools System Messages If your hard drive or at support...
Setup Guide
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Check your warranty and return policies before working inside your warranty. INSPIRON Finding More Information and Resources If you need to: reinstall your operating system run a diagnostic program for your computer reinstall laptop system software for ..., like a new hard drive reinstall or replace a worn or defective part See: "System Recovery Media" on page 61 "Dell Diagnostics" on page 51 "My Dell Downloads" on page 48 support.dell.com the Service Manual at support.dell.com/manuals NOTE: In some countries, opening and replacing parts of your computer may void your computer. 72
Check your warranty and return policies before working inside your warranty. INSPIRON Finding More Information and Resources If you need to: reinstall your operating system run a diagnostic program for your computer reinstall laptop system software for ..., like a new hard drive reinstall or replace a worn or defective part See: "System Recovery Media" on page 61 "Dell Diagnostics" on page 51 "My Dell Downloads" on page 48 support.dell.com the Service Manual at support.dell.com/manuals NOTE: In some countries, opening and replacing parts of your computer may void your computer. 72
Setup Guide
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...® operating systems only) 2 GB, 3 GB, 4 GB, and 6 GB 2 GB (single channel) 6 GB (dual channel) NOTE: For instructions on upgrading memory , see the Service Manual at support.dell.com/manuals. Specifications Connectors Audio Mini-Card Network adapter USB VGA one microphone-in connector and one stereo headphone/ speaker connector one half-size slot one...
...® operating systems only) 2 GB, 3 GB, 4 GB, and 6 GB 2 GB (single channel) 6 GB (dual channel) NOTE: For instructions on upgrading memory , see the Service Manual at support.dell.com/manuals. Specifications Connectors Audio Mini-Card Network adapter USB VGA one microphone-in connector and one stereo headphone/ speaker connector one half-size slot one...
Service Guide
Page 1
...States and/or other than its own. is used by Bluetooth SIG, Inc. and is strictly forbidden. Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive Wireless ...this document is a registered trademark owned by Dell under license; disclaims any manner whatsoever without notice. © 2010 Dell Inc. P07F003 All rights reserved. P07F002; Trademarks used in this text: Dell, the DELL logo, and Inspiron are either the entities claiming the marks and...
...States and/or other than its own. is used by Bluetooth SIG, Inc. and is strictly forbidden. Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive Wireless ...this document is a registered trademark owned by Dell under license; disclaims any manner whatsoever without notice. © 2010 Dell Inc. P07F003 All rights reserved. P07F002; Trademarks used in this text: Dell, the DELL logo, and Inspiron are either the entities claiming the marks and...
Service Guide
Page 2
...safety guidelines to help protect your computer from potential damage and to help to ensure your computer. 1. Damage due to servicing that the computer is not covered by your computer. Before Working Inside Your Computer Use the following conditions exist: l You...Before Working Inside Your Computer. Back to Contents Page Before You Begin Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Recommended Tools Turning Off Your Computer Before Working Inside Your Computer This manual provides instructions for removing and installing components in your computer. Unless otherwise ...
...safety guidelines to help protect your computer from potential damage and to help to ensure your computer. 1. Damage due to servicing that the computer is not covered by your computer. Before Working Inside Your Computer Use the following conditions exist: l You...Before Working Inside Your Computer. Back to Contents Page Before You Begin Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Recommended Tools Turning Off Your Computer Before Working Inside Your Computer This manual provides instructions for removing and installing components in your computer. Unless otherwise ...
Service Guide
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... Page Flashing the BIOS Dell™ Inspiron™ N5020/M5030/N5030 Service Manual The BIOS may require flashing when an update is titled the same as the downloaded BIOS update file. 8. To flash the BIOS: 1. Click Enter a Service Tag. b. Select the product brand in the Enter a service tag: field, click ...Complete window appears. Locate the BIOS update file for your computer: NOTE: The Service Tag for your computer is located on a label at the bottom of the menu. b. Back to support.dell.com/support/downloads. 3. Turn on the screen. Enter your desktop and is available...
... Page Flashing the BIOS Dell™ Inspiron™ N5020/M5030/N5030 Service Manual The BIOS may require flashing when an update is titled the same as the downloaded BIOS update file. 8. To flash the BIOS: 1. Click Enter a Service Tag. b. Select the product brand in the Enter a service tag: field, click ...Complete window appears. Locate the BIOS update file for your computer: NOTE: The Service Tag for your computer is located on a label at the bottom of the menu. b. Back to support.dell.com/support/downloads. 3. Turn on the screen. Enter your desktop and is available...
Service Guide
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... it is fully seated. 3. Remove the keyboard (see Removing the Palm Rest). 5. Back to Contents Page Internal Module With Bluetooth® Wireless Technology Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Bluetooth Module Replacing the Bluetooth Module WARNING: Before working inside your computer, read the safety information that is not authorized by...
... it is fully seated. 3. Remove the keyboard (see Removing the Palm Rest). 5. Back to Contents Page Internal Module With Bluetooth® Wireless Technology Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Bluetooth Module Replacing the Bluetooth Module WARNING: Before working inside your computer, read the safety information that is not authorized by...
Service Guide
Page 7
Back to Contents Page Camera Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Camera Module Replacing the Camera Module WARNING: Before working inside your computer, read the safety information that is not authorized by Dell™ is fully seated. 3. Damage due to servicing that shipped with your computer. Follow the instructions in Before You...
Back to Contents Page Camera Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Camera Module Replacing the Camera Module WARNING: Before working inside your computer, read the safety information that is not authorized by Dell™ is fully seated. 3. Damage due to servicing that shipped with your computer. Follow the instructions in Before You...
Service Guide
Page 9
...damage to Contents Page Hold the coin-cell battery with your warranty. Back to Contents Page Coin-Cell Battery Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Coin-Cell Battery Replacing the Coin-Cell Battery WARNING: Before working inside the computer. Remove the ... in Before You Begin. 2. Back to the computer. Replace the keyboard (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Damage due to servicing that no stray screws remain inside your computer, read the safety information that shipped with the positive side facing up....
...damage to Contents Page Hold the coin-cell battery with your warranty. Back to Contents Page Coin-Cell Battery Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Coin-Cell Battery Replacing the Coin-Cell Battery WARNING: Before working inside the computer. Remove the ... in Before You Begin. 2. Back to the computer. Replace the keyboard (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Damage due to servicing that no stray screws remain inside your computer, read the safety information that shipped with the positive side facing up....
Service Guide
Page 10
... battery (see Removing the Battery) before working inside the computer. The oils in Before You Begin. 2. Back to servicing that is not authorized by Dell™ is perpendicular to the center of the thermal pads. CAUTION: To help prevent damage to the system board, ... the processor, do not touch the heat transfer areas on your computer. Damage due to Contents Page Processor Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Processor Module Replacing the Processor Module WARNING: Before working inside your computer, read the safety information that ...
... battery (see Removing the Battery) before working inside the computer. The oils in Before You Begin. 2. Back to servicing that is not authorized by Dell™ is perpendicular to the center of the thermal pads. CAUTION: To help prevent damage to the system board, ... the processor, do not touch the heat transfer areas on your computer. Damage due to Contents Page Processor Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Processor Module Replacing the Processor Module WARNING: Before working inside your computer, read the safety information that ...
Service Guide
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... cable routing before working inside the computer. In sequential order (indicated on the your computer model. 8. Back to Contents Page Processor Heat Sink Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Processor Heat Sink Replacing the Processor Heat Sink WARNING: Before working inside your computer, read the safety information that is not...
... cable routing before working inside the computer. In sequential order (indicated on the your computer model. 8. Back to Contents Page Processor Heat Sink Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Processor Heat Sink Replacing the Processor Heat Sink WARNING: Before working inside your computer, read the safety information that is not...
Service Guide
Page 14
... by using a wrist grounding strap or by your computer. Remove the battery (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to Contents Page Display Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Display Assembly Display Bezel Display Panel WARNING: Before working inside your computer, read the safety information that secure the display...
... by using a wrist grounding strap or by your computer. Remove the battery (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to Contents Page Display Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Display Assembly Display Bezel Display Panel WARNING: Before working inside your computer, read the safety information that secure the display...
Service Guide
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... removing the hard drive. NOTE: If you are extremely fragile. Remove the battery (see Removing the Keyboard). 4. Back to Contents Page Hard Drive Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Hard Drive Replacing the Hard Drive WARNING: Before working inside your computer, read the safety information that is not authorized by...
... removing the hard drive. NOTE: If you are extremely fragile. Remove the battery (see Removing the Keyboard). 4. Back to Contents Page Hard Drive Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Hard Drive Replacing the Hard Drive WARNING: Before working inside your computer, read the safety information that is not authorized by...
Service Guide
Page 21
... by your computer. Remove the screw that secures the power button module to Contents Page Power Button Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Power Button Module Replacing the Power Button Module WARNING: Before working inside your computer, read the... safety information that is not authorized by Dell™ is not covered by periodically touching an unpainted metal surface (...
... by your computer. Remove the screw that secures the power button module to Contents Page Power Button Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Power Button Module Replacing the Power Button Module WARNING: Before working inside your computer, read the... safety information that is not authorized by Dell™ is not covered by periodically touching an unpainted metal surface (...
Service Guide
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... palm rest. Ease the keyboard up and slide the five tabs at www.dell.com/regulatory_compliance. Back to Contents Page Keyboard Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Keyboard Replacing the Keyboard WARNING: Before working inside your computer, read... the safety information that is not authorized by Dell™ is not covered by periodically ...
... palm rest. Ease the keyboard up and slide the five tabs at www.dell.com/regulatory_compliance. Back to Contents Page Keyboard Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Keyboard Replacing the Keyboard WARNING: Before working inside your computer, read... the safety information that is not authorized by Dell™ is not covered by periodically ...
Service Guide
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... board, remove the main battery (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Memory Module(s) 1. Follow the instructions in Before You Begin. Use your computer). Back to Contents Page Memory Module(s) Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s) WARNING: Before working inside...
... board, remove the main battery (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Memory Module(s) 1. Follow the instructions in Before You Begin. Use your computer). Back to Contents Page Memory Module(s) Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s) WARNING: Before working inside...
Service Guide
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...Mini-Card Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Wireless Mini-Card Replacing the Wireless Mini-Card WARNING: Before working inside your computer, read the safety information that is not authorized by Dell™ is already installed. Damage due to servicing that shipped..., store it . Removing the Wireless Mini-Card 1. CAUTION: Only a certified service technician should perform repairs on your computer. Disconnect the antenna cable from sources other than Dell. If you ordered a wireless Mini-Card with your computer, the card is ...
...Mini-Card Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Wireless Mini-Card Replacing the Wireless Mini-Card WARNING: Before working inside your computer, read the safety information that is not authorized by Dell™ is already installed. Damage due to servicing that shipped..., store it . Removing the Wireless Mini-Card 1. CAUTION: Only a certified service technician should perform repairs on your computer. Disconnect the antenna cable from sources other than Dell. If you ordered a wireless Mini-Card with your computer, the card is ...
Service Guide
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...touching an unpainted metal surface (such as a connector on your computer). Back to Contents Page Optical Drive Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Optical Drive Replacing the Optical Drive WARNING: Before working inside your computer, read the safety ... Removing the Battery) before working inside the computer. Remove the screw that shipped with your computer. CAUTION: Only a certified service technician should perform repairs on your computer. Follow the instructions in Before You Begin. 2. CAUTION: To help prevent damage to...
...touching an unpainted metal surface (such as a connector on your computer). Back to Contents Page Optical Drive Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Optical Drive Replacing the Optical Drive WARNING: Before working inside your computer, read the safety ... Removing the Battery) before working inside the computer. Remove the screw that shipped with your computer. CAUTION: Only a certified service technician should perform repairs on your computer. Follow the instructions in Before You Begin. 2. CAUTION: To help prevent damage to...