Owner's Manual
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10 Solving Problems Dell Diagnostics 55 Drive Problems 58 CD and DVD drive problems 58 Hard drive problems 59 E-Mail, Modem, and Internet Problems 59 Error Messages 60 Keyboard ... crashes repeatedly 65 A program is designed for an earlier Microsoft® Windows® operating system 65 A solid blue screen appears 65 Other software problems 66 Memory Problems 66 Network Problems 67 ExpressCard Problems 67 Power Problems 67 Ensuring Sufficient Power for Your Computer 68 Printer Problems 68 Scanner Problems 69 Sound...
10 Solving Problems Dell Diagnostics 55 Drive Problems 58 CD and DVD drive problems 58 Hard drive problems 59 E-Mail, Modem, and Internet Problems 59 Error Messages 60 Keyboard ... crashes repeatedly 65 A program is designed for an earlier Microsoft® Windows® operating system 65 A solid blue screen appears 65 Other software problems 66 Memory Problems 66 Network Problems 67 ExpressCard Problems 67 Power Problems 67 Ensuring Sufficient Power for Your Computer 68 Printer Problems 68 Scanner Problems 69 Sound...
Owner's Manual
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... Drivers and Utilities 73 Resolving Software and Hardware Incompatibilities 75 Restoring Your Operating System 75 Using Microsoft Windows XP System Restore 76 Using Dell PC Restore by Symantec 77 Using the Operating System CD 79 11 Adding and Replacing Parts Before You Begin 81 Recommended Tools 81 ...Turning Off Your Computer 81 Before Working Inside Your Computer 81 Hard Drive 83 Returning a Hard Drive to Dell 85 CD/DVD Drive 85 Memory 86 Wireless Mini PCI Card 90 Hinge Cover 94 Keyboard 95 12 Appendix Specifications 97 Using the System Setup Program 103 ...
... Drivers and Utilities 73 Resolving Software and Hardware Incompatibilities 75 Restoring Your Operating System 75 Using Microsoft Windows XP System Restore 76 Using Dell PC Restore by Symantec 77 Using the Operating System CD 79 11 Adding and Replacing Parts Before You Begin 81 Recommended Tools 81 ...Turning Off Your Computer 81 Before Working Inside Your Computer 81 Hard Drive 83 Returning a Hard Drive to Dell 85 CD/DVD Drive 85 Memory 86 Wireless Mini PCI Card 90 Hinge Cover 94 Keyboard 95 12 Appendix Specifications 97 Using the System Setup Program 103 ...
Owner's Manual
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...-down menu, click All. 4 Select the operating system and operating system language for correct operation of your region to use the customized Dell Premier Support website at • Upgrades - as memory, the hard drive, and the operating system • Customer Care - Service call and order status, warranty, and repair information • Service...
...-down menu, click All. 4 Select the operating system and operating system language for correct operation of your region to use the customized Dell Premier Support website at • Upgrades - as memory, the hard drive, and the operating system • Customer Care - Service call and order status, warranty, and repair information • Service...
Owner's Manual
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... A L D R I V E L O C K I V E - H A R D D R I N G S C R E W - Stores software and data. For more information on replacing memory, see "CD/DVD Drive." Unlocks the battery so that contains the memory module(s) and Mini PCI card. B A T T E R Y - See "Replacing the Battery." Covers the processor and thermal module. Secures the optical drive in the optical drive bay. P R O C E... A T T E R Y - B A Y L A T C H L O C K - For more information, see "Memory." B A T T E R Y - For more information on replacing the Mini PCI card, see "Wireless Mini PCI Card." The computer ...
... A L D R I V E L O C K I V E - H A R D D R I N G S C R E W - Stores software and data. For more information on replacing memory, see "CD/DVD Drive." Unlocks the battery so that contains the memory module(s) and Mini PCI card. B A T T E R Y - See "Replacing the Battery." Covers the processor and thermal module. Secures the optical drive in the optical drive bay. P R O C E... A T T E R Y - B A Y L A T C H L O C K - For more information, see "Memory." B A T T E R Y - For more information on replacing the Mini PCI card, see "Wireless Mini PCI Card." The computer ...
Owner's Manual
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... cannot write to make an exact copy of a CD or DVD. NOTE: Most commercial DVDs have copyright protection and cannot be copied using too much memory and preventing DVD playback, adjust the display properties. 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Appearance and Themes. ... write to and may vary by country. The DVD-writable drives installed in the upper-right corner of CD or DVD drives offered by Dell may not read and write to computers that the current resolution and color depth are using Sonic DigitalMedia. 1 Click the Start button, point...
... cannot write to make an exact copy of a CD or DVD. NOTE: Most commercial DVDs have copyright protection and cannot be copied using too much memory and preventing DVD playback, adjust the display properties. 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Appearance and Themes. ... write to and may vary by country. The DVD-writable drives installed in the upper-right corner of CD or DVD drives offered by Dell may not read and write to computers that the current resolution and color depth are using Sonic DigitalMedia. 1 Click the Start button, point...
Owner's Manual
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...problem is located at the top of devices. NOTE: The Service Tag for your computer. Solving Problems 57 Tests a specific device. If you contact Dell, technical support will ask for your computer is encountered during a test, a message appears with an error code and a description of the screen. ...Displays your computer or all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the following table for all devices attached to run a ...
...problem is located at the top of devices. NOTE: The Service Tag for your computer. Solving Problems 57 Tests a specific device. If you contact Dell, technical support will ask for your computer is encountered during a test, a message appears with an error code and a description of the screen. ...Displays your computer or all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the following table for all devices attached to run a ...
Owner's Manual
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... persists, try another drive. Run the hard drive tests in the hard drive bay. Install a hard drive in the Dell Diagnostics. EX T E N D E D MEMORY SIZE H A S C H A N G E D - T H E F I L E B E I N G C O P I ... E 0 - The operating system is unable to commands from a CD. The operation requires a hard drive in the Dell Diagnostics. Reinsert the card or try another card. DECREASING AVAILABLE MEMORY - ERROR READING PCMCIA CARD - Reinstall the memory modules and, if necessary, replace them . Run the Hard-Disk Drive tests in the bay before it can...
... persists, try another drive. Run the hard drive tests in the hard drive bay. Install a hard drive in the Dell Diagnostics. EX T E N D E D MEMORY SIZE H A S C H A N G E D - T H E F I L E B E I N G C O P I ... E 0 - The operating system is unable to commands from a CD. The operation requires a hard drive in the Dell Diagnostics. Reinsert the card or try another card. DECREASING AVAILABLE MEMORY - ERROR READING PCMCIA CARD - Reinstall the memory modules and, if necessary, replace them . Run the Hard-Disk Drive tests in the bay before it can...
Owner's Manual
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.... For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics. See "Dell Diagnostics." Reinstall the memory modules and, if necessary, replace them . KEYBOARD CLOCK LINE FAILURE - For external keyboards, check the cable connection. ...drive is installed. See "Contacting Dell." For external keyboards or keypads, check the cable connection. See "Memory." See "Memory." A memory module may be corrupted. The computer cannot find the hard drive. KEYBOARD DATA LINE FAILURE - A memory module may be malfunctioning. M...
.... For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics. See "Dell Diagnostics." Reinstall the memory modules and, if necessary, replace them . KEYBOARD CLOCK LINE FAILURE - For external keyboards, check the cable connection. ...drive is installed. See "Contacting Dell." For external keyboards or keypads, check the cable connection. See "Memory." See "Memory." A memory module may be corrupted. The computer cannot find the hard drive. KEYBOARD DATA LINE FAILURE - A memory module may be malfunctioning. M...
Owner's Manual
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... to an electrical outlet to an electrical outlet. Correct the settings for instructions. If the message reappears, contact Dell. See "Contacting Dell." See "Dell Diagnostics." Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics. T H E D E V I C E I B L E . If a large number of... See "Using the System Setup Program." The keyboard controller may be malfunctioning, or a memory module may be malfunctioning. Reinstall the hard drive (see "Contacting Dell." If the problem persists, see "Hard Drive" on the hard drive. You may ...
... to an electrical outlet to an electrical outlet. Correct the settings for instructions. If the message reappears, contact Dell. See "Contacting Dell." See "Dell Diagnostics." Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics. T H E D E V I C E I B L E . If a large number of... See "Using the System Setup Program." The keyboard controller may be malfunctioning, or a memory module may be malfunctioning. Reinstall the hard drive (see "Contacting Dell." If the problem persists, see "Hard Drive" on the hard drive. You may ...
Owner's Manual
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... of the procedures in this section, follow the safety instructions in the Product Information Guide. See "Dell Diagnostics." See the software documentation for minimum memory requirements. BACK UP YOUR FILES IMMEDIATELY. See "Memory." • Run the Dell Diagnostics. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - •...
... of the procedures in this section, follow the safety instructions in the Product Information Guide. See "Dell Diagnostics." See the software documentation for minimum memory requirements. BACK UP YOUR FILES IMMEDIATELY. See "Memory." • Run the Dell Diagnostics. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - •...
Owner's Manual
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... (32° F), the computer will not start up. Turn off nearby fans, fluorescent lights, halogen lamps, or other Dell™ portable computers can be defective. See "Memory." ENSURE THAT THE PRINTER IS TURNED ON. CHECK THE PRINTER CABLE CONNECTIONS - • See the printer documentation for cable ...POSSIBLE INTERFERENCE - for optimum system performance, you need technical assistance for Your Computer Your computer is low or depleted. RESEAT THE MEMORY MODULES - NOTE: If you should always use the 90-W AC adapter; TEST THE ELECTRICAL OUTLET - If the AC adapter...
... (32° F), the computer will not start up. Turn off nearby fans, fluorescent lights, halogen lamps, or other Dell™ portable computers can be defective. See "Memory." ENSURE THAT THE PRINTER IS TURNED ON. CHECK THE PRINTER CABLE CONNECTIONS - • See the printer documentation for cable ...POSSIBLE INTERFERENCE - for optimum system performance, you need technical assistance for Your Computer Your computer is low or depleted. RESEAT THE MEMORY MODULES - NOTE: If you should always use the 90-W AC adapter; TEST THE ELECTRICAL OUTLET - If the AC adapter...
Owner's Manual
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If necessary, enter your password to unlock your computer warranty. Memory You can increase your computer memory by installing memory modules on the memory supported by your computer. See "Specifications" for your computer. NOTE: Memory modules purchased from Dell are intended for information on the system board. 1 2 3 ... Turn the computer right-side up and open the display. 9 The operating system automatically recognizes the device. Install only memory modules that are covered under your computer. NOTICE: To avoid damaging the system board, you must remove the main battery ...
If necessary, enter your password to unlock your computer warranty. Memory You can increase your computer memory by installing memory modules on the memory supported by your computer. See "Specifications" for your computer. NOTE: Memory modules purchased from Dell are intended for information on the system board. 1 2 3 ... Turn the computer right-side up and open the display. 9 The operating system automatically recognizes the device. Install only memory modules that are covered under your computer. NOTICE: To avoid damaging the system board, you must remove the main battery ...
Owner's Manual
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... remove the cover. 1 1 captive screws (3) NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. 4 If you did not order additional memory, DIMM B will install a memory module in "Before You Begin." 2 Ground yourself by touching one of the metal ...connectors on each end of the computer under the memory module/Mini PCI cover. Generally, if you are upgrading memory, you will be empty. If you are adding memory, you may need to carefully spread apart the securing clips on the back of the...
... remove the cover. 1 1 captive screws (3) NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips. 4 If you did not order additional memory, DIMM B will install a memory module in "Before You Begin." 2 Ground yourself by touching one of the metal ...connectors on each end of the computer under the memory module/Mini PCI cover. Generally, if you are upgrading memory, you will be empty. If you are adding memory, you may need to carefully spread apart the securing clips on the back of the...
Owner's Manual
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... is not installed properly, the computer may not boot properly. No error message indicates this failure. 5 Ground yourself and install the new memory module: a Align the notch in the module edge connector with the tab in the connector labeled "DIMMB." b Slide the module firmly into the slot ...at a 45-degree angle to install memory modules in two connectors, install a memory module in the connector labeled "DIMMA" before you do not feel the click, remove the module and reinstall it clicks into place....
... is not installed properly, the computer may not boot properly. No error message indicates this failure. 5 Ground yourself and install the new memory module: a Align the notch in the module edge connector with the tab in the connector labeled "DIMMB." b Slide the module firmly into the slot ...at a 45-degree angle to install memory modules in two connectors, install a memory module in the connector labeled "DIMMA" before you do not feel the click, remove the module and reinstall it clicks into place....
Owner's Manual
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... in the computer, click the Start button, click Help and Support, and then click Computer Information. As the computer boots, it . 1 2 1 memory slot notch 2 memory slot tab 6 Replace the memory module/Mini PCI cover and tighten the screws. Adding and Replacing Parts 89 NOTICE: If the cover is difficult to close may damage... your computer. 7 Insert the battery into the battery bay, or connect the AC adapter to close , remove the module and reinstall it detects the additional memory and automatically updates the system configuration information.
... in the computer, click the Start button, click Help and Support, and then click Computer Information. As the computer boots, it . 1 2 1 memory slot notch 2 memory slot tab 6 Replace the memory module/Mini PCI cover and tighten the screws. Adding and Replacing Parts 89 NOTICE: If the cover is difficult to close may damage... your computer. 7 Insert the battery into the battery bay, or connect the AC adapter to close , remove the module and reinstall it detects the additional memory and automatically updates the system configuration information.
Owner's Manual
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... any of the procedures in this section, follow the safety instructions in "Before You Begin." 2 Turn the computer over, loosen the captive screws on the memory module/Mini PCI cover, and then remove the cover. 1 1 captive screws (3) 3 If a Mini PCI card is already installed. Wireless Mini PCI Card If you ordered...
... any of the procedures in this section, follow the safety instructions in "Before You Begin." 2 Turn the computer over, loosen the captive screws on the memory module/Mini PCI cover, and then remove the cover. 1 1 captive screws (3) 3 If a Mini PCI card is already installed. Wireless Mini PCI Card If you ordered...
Owner's Manual
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... computer. 6 Insert the battery into the battery bay, or connect the AC adapter to close, remove the module and reinstall it. 1 1 antenna cable 5 Replace the memory module/Mini PCI cover and tighten the screws.
... computer. 6 Insert the battery into the battery bay, or connect the AC adapter to close, remove the module and reinstall it. 1 1 antenna cable 5 Replace the memory module/Mini PCI cover and tighten the screws.
Owner's Manual
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... ExpressCard connector Cards supported ExpressCard connector size ICH6M one ExpressCard slot 54 mm ExpressCard/34 (34 mm) and ExpressCard/54 (54 mm) 1.5 V and 3.3 V 28 pins Memory Memory module connectors Memory module capacities two user-accessible SODIMM connectors 256 MB, 512 MB, and 1 GB each Appendix 97
... ExpressCard connector Cards supported ExpressCard connector size ICH6M one ExpressCard slot 54 mm ExpressCard/34 (34 mm) and ExpressCard/54 (54 mm) 1.5 V and 3.3 V 28 pins Memory Memory module connectors Memory module capacities two user-accessible SODIMM connectors 256 MB, 512 MB, and 1 GB each Appendix 97
Owner's Manual
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... and Connectors Audio Mini PCI Modem Network adapter USB Video Communications Modem: Type Controller Interface Network adapter Wireless Video Video type: Video controller Video memory LCD interface 98 Appendix 1.8-V SODIMM DDR-2 256 MB 2 GB microphone connector, stereo headphone/speakers connector one Type IIIA Mini PCI card slot RJ-11 port ... board internal Mini PCI Wi-Fi wireless technology support integrated on system board Intel Integrated Graphics Media Accelerator 900 Up to 64 MB of shared memory (when less than 512 MB system memory is installed.) Up to 128 MB of shared...
... and Connectors Audio Mini PCI Modem Network adapter USB Video Communications Modem: Type Controller Interface Network adapter Wireless Video Video type: Video controller Video memory LCD interface 98 Appendix 1.8-V SODIMM DDR-2 256 MB 2 GB microphone connector, stereo headphone/speakers connector one Type IIIA Mini PCI card slot RJ-11 port ... board internal Mini PCI Wi-Fi wireless technology support integrated on system board Intel Integrated Graphics Media Accelerator 900 Up to 64 MB of shared memory (when less than 512 MB system memory is installed.) Up to 128 MB of shared...
Owner's Manual
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AGP - ASF - battery - A program (or utility) that allows system memory to be used to operate portable computers when not connected to an AC adapter and an electrical outlet. In case your hard drive is damaged ... outlet. antivirus software - APR - basic input/output system - bit - A CD that you can use to as an interface between the video circuitry and the computer memory. Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your computer. alternating current - ACPI...
AGP - ASF - battery - A program (or utility) that allows system memory to be used to operate portable computers when not connected to an AC adapter and an electrical outlet. In case your hard drive is damaged ... outlet. antivirus software - APR - basic input/output system - bit - A CD that you can use to as an interface between the video circuitry and the computer memory. Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your computer. alternating current - ACPI...