System Manual
Page 9
... Sat & Antenna 105 Whole-Home 105 Reset 106 Access Card 106 CHAPTER 7: HELP & TROUBLESHOOTING Help 108 Troubleshooting Tips 109 Reset/Reauthorizing Your Receiver 109 System Software Updates 110 Onscreen Error Messages 110 Run the System Test 111 Frequently Asked Questions 112 CHAPTER 8: WARRANTY & OTHER INFORMATION Limited 90-Day Warranty 126 DIRECTV Protection...
... Sat & Antenna 105 Whole-Home 105 Reset 106 Access Card 106 CHAPTER 7: HELP & TROUBLESHOOTING Help 108 Troubleshooting Tips 109 Reset/Reauthorizing Your Receiver 109 System Software Updates 110 Onscreen Error Messages 110 Run the System Test 111 Frequently Asked Questions 112 CHAPTER 8: WARRANTY & OTHER INFORMATION Limited 90-Day Warranty 126 DIRECTV Protection...
System Manual
Page 11
...30 seconds before plugging any power cords into a surge protector to a qualified service person when repair is subsequently used. TIP: We highly recommend plugging the DIRECTV® Receiver into the wall outlet. Also, do not stack the receiver on a flat, hard surface - It's also important to the AC power...should be placed on the marking label or in particular 810-1 and 810-15, for required grounding of the metal structure of the dish antenna. If you want to the point of cable entry as detailed in your warranty. Refer to qualified service personnel. the vent slots on ...
...30 seconds before plugging any power cords into a surge protector to a qualified service person when repair is subsequently used. TIP: We highly recommend plugging the DIRECTV® Receiver into the wall outlet. Also, do not stack the receiver on a flat, hard surface - It's also important to the AC power...should be placed on the marking label or in particular 810-1 and 810-15, for required grounding of the metal structure of the dish antenna. If you want to the point of cable entry as detailed in your warranty. Refer to qualified service personnel. the vent slots on ...
System Manual
Page 91
SETTINGS SETUP AND ACTIVATION 92 CONNECTIONS 93 SYSTEM SETUP 97 Info & Test 97 Display 98 Audio 100 HDTV 101 Network Setup 103 Remote Control 103 Sat & Antenna 105 Whole-Home 105 Reset 106 Access Card 106 91 CHAPTER 6 -
SETTINGS SETUP AND ACTIVATION 92 CONNECTIONS 93 SYSTEM SETUP 97 Info & Test 97 Display 98 Audio 100 HDTV 101 Network Setup 103 Remote Control 103 Sat & Antenna 105 Whole-Home 105 Reset 106 Access Card 106 91 CHAPTER 6 -
System Manual
Page 105
...Setup CHAPTER 6 - Settings 105 8 7 6 5 4 3 2 1 Chapter Chapter Chapter Chapter Chapter Chapter Chapter Chapter High-Definition DVRs On HD Receivers, the "Antenna Setup" option can be used by installers when your receiver is initially set or change the names of each receiver location. To learn more, read...Whole-Home DVR Service" in the Guide. Whole-Home High-Definition DVRs If you're using DIRECTV® Whole-Home DVR service you can use it. Satellite (or Sat & Antenna) This option is used to display channels received via your DVR Playlist Sharing preferences or to...
...Setup CHAPTER 6 - Settings 105 8 7 6 5 4 3 2 1 Chapter Chapter Chapter Chapter Chapter Chapter Chapter Chapter High-Definition DVRs On HD Receivers, the "Antenna Setup" option can be used by installers when your receiver is initially set or change the names of each receiver location. To learn more, read...Whole-Home DVR Service" in the Guide. Whole-Home High-Definition DVRs If you're using DIRECTV® Whole-Home DVR service you can use it. Satellite (or Sat & Antenna) This option is used to display channels received via your DVR Playlist Sharing preferences or to...
System Manual
Page 119
... do not support the 24 frame-per-second rate DIRECTV provides. Possible Causes: - Raise or lower the volume. Did volume meter display on and set the resolution to another source, such as a DVD player, game box, or antenna. - If the issue continues, reset your wireless ... Caller ID feature in your local phone company to subscribe to press the RES button on your TV supports. Turn on the front of the DIRECTV® Receiver. Chapter Chapter Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 4 Frequently Asked Questions Solution: - You are on TV? - CHAPTER ...
... do not support the 24 frame-per-second rate DIRECTV provides. Possible Causes: - Raise or lower the volume. Did volume meter display on and set the resolution to another source, such as a DVD player, game box, or antenna. - If the issue continues, reset your wireless ... Caller ID feature in your local phone company to subscribe to press the RES button on your TV supports. Turn on the front of the DIRECTV® Receiver. Chapter Chapter Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 4 Frequently Asked Questions Solution: - You are on TV? - CHAPTER ...
System Manual
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.... Chapter Chapter Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 4 Limited 90-Day Warranty What is Excluded? DIRECTV makes no warranty that has been modified or adapted to enable it was designed, manufactured, approved and/or authorized,... or repair of this limited warranty. Please check the troubleshooting section of products damaged by DIRECTV, installing software modifications, "hacks" or utilizing service access or "back doors" will void this User Guide ... by signal conditions, telephone line, or cable or antenna systems outside the unit.
.... Chapter Chapter Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 4 Limited 90-Day Warranty What is Excluded? DIRECTV makes no warranty that has been modified or adapted to enable it was designed, manufactured, approved and/or authorized,... or repair of this limited warranty. Please check the troubleshooting section of products damaged by DIRECTV, installing software modifications, "hacks" or utilizing service access or "back doors" will void this User Guide ... by signal conditions, telephone line, or cable or antenna systems outside the unit.
System Manual
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... with the ultimate in professional technical service. The DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV® System, including: Professional In-home service calls when needed Dedicated Technical Support 24-hour a day Power surge related repairs including those caused by lightning Unlimited dish antenna alignments Cables, switches, and associated wiring throughout Replacement...
... with the ultimate in professional technical service. The DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV® System, including: Professional In-home service calls when needed Dedicated Technical Support 24-hour a day Power surge related repairs including those caused by lightning Unlimited dish antenna alignments Cables, switches, and associated wiring throughout Replacement...
System Manual
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...How to operate the equipment. This equipment complies with the instructions, may cause harmful interference to radio or television reception, which the DIRECTV Receiver is no guarantee that contains a product identifier in interference to a personal computer, peripheral, or other Class B certified device... by one or more of the following measures: • Reorient or relocate the receiving satellite dish antenna. • Increase the separation between the equipment and the DIRECTV Receiver. • Connect the equipment into an outlet on a circuit different from the U.S. However ...
...How to operate the equipment. This equipment complies with the instructions, may cause harmful interference to radio or television reception, which the DIRECTV Receiver is no guarantee that contains a product identifier in interference to a personal computer, peripheral, or other Class B certified device... by one or more of the following measures: • Reorient or relocate the receiving satellite dish antenna. • Increase the separation between the equipment and the DIRECTV Receiver. • Connect the equipment into an outlet on a circuit different from the U.S. However ...
System Manual
Page 155
... dish here. 3. S-VIDEO OUT - Use this jack. 4. Standard-Definition output. POWER - Your receiver must be plugged in port. 2. Connect a standard TV antenna or cable feed to feed a VCR or DVD player/burner. 8. A Standard-Definition video output. 6. DIGITAL AUDIO OUT OPTICAL - You can use . PHONE JACK... - Connect your phone line here to function properly. 155 For future use the entire row of RCA connectors (yellow, white and red) to the DIRECTV Receiver using this digital audio connection for sound. 7. USB 2.0 Host(FRONT/REAR EACH 5V = 500mA) 5. SATELLITE IN 1 (SWM-2) - A Single...
... dish here. 3. S-VIDEO OUT - Use this jack. 4. Standard-Definition output. POWER - Your receiver must be plugged in port. 2. Connect a standard TV antenna or cable feed to feed a VCR or DVD player/burner. 8. A Standard-Definition video output. 6. DIGITAL AUDIO OUT OPTICAL - You can use . PHONE JACK... - Connect your phone line here to function properly. 155 For future use the entire row of RCA connectors (yellow, white and red) to the DIRECTV Receiver using this digital audio connection for sound. 7. USB 2.0 Host(FRONT/REAR EACH 5V = 500mA) 5. SATELLITE IN 1 (SWM-2) - A Single...
User Guide
Page 4
... of fire or electric shock. It's also important to articles 810 and 820 of power source indicated on the marking label or in the DIRECTV Receiver (other vessels containing liquid on the back of this device which must be easily accessible. • CAUTION: Electric Shock - Use of a... this manual). • Place it . Note to the AC power supply. The DIRECTV Receiver should not be located underneath or on top of fire or shock. never attempt to reduce the risk of the dish antenna. Refer to prevent damage from A/V cables as much as possible. • Never...
... of fire or electric shock. It's also important to articles 810 and 820 of power source indicated on the marking label or in the DIRECTV Receiver (other vessels containing liquid on the back of this device which must be easily accessible. • CAUTION: Electric Shock - Use of a... this manual). • Place it . Note to the AC power supply. The DIRECTV Receiver should not be located underneath or on top of fire or shock. never attempt to reduce the risk of the dish antenna. Refer to prevent damage from A/V cables as much as possible. • Never...
User Guide
Page 14
..., including any local HD broadcasts shown in addition to your area, available via the DIRECTV Satellite. Following installation, you will need , in your DIRECTV Plus HD DVR: A high-definition TV set (or HDTV monitor) A 5 LNB Multi-Satellite dish antenna-MPEG4 and Ka/Ku compatible DVR Service Digital video recording capabilities are only fully...
..., including any local HD broadcasts shown in addition to your area, available via the DIRECTV Satellite. Following installation, you will need , in your DIRECTV Plus HD DVR: A high-definition TV set (or HDTV monitor) A 5 LNB Multi-Satellite dish antenna-MPEG4 and Ka/Ku compatible DVR Service Digital video recording capabilities are only fully...
User Guide
Page 17
...includes an SWM (Single Wire Module), connect the SWM output to the satellite dish antenna. 3) S-VIDEO OUT - use it along with the AUDIO jacks (S-Video only carries picture information, not sound) to connect to your DIRECTV Installer for standard-definition TV, better than VID- Use to connect ... picture quality, but you the ability to watch and record up to two programs at once. Use to connect the DIRECTV Plus HD DVR to a second LNB on the satellite dish antenna, giving you probably won't use it along with a digital audio connection or AUDIO (L/R red/white) jacks. 6 The ...
...includes an SWM (Single Wire Module), connect the SWM output to the satellite dish antenna. 3) S-VIDEO OUT - use it along with the AUDIO jacks (S-Video only carries picture information, not sound) to connect to your DIRECTV Installer for standard-definition TV, better than VID- Use to connect ... picture quality, but you the ability to watch and record up to two programs at once. Use to connect the DIRECTV Plus HD DVR to a second LNB on the satellite dish antenna, giving you probably won't use it along with a digital audio connection or AUDIO (L/R red/white) jacks. 6 The ...
User Guide
Page 38
...and phone line. Once the Menu is useful if your DIRECTV viewing experience. The features in the Menu displays a list of your DIRECTV® Plus HD DVR has lost signal strength, or you can access the Info & Test, Satellite & Antenna Setup, Remote Setup, Audio Setup, Display Setup, Access... Card and System Reset screens. Satellite: This option is displayed, use the UP and DOWN arrows to highlight a desired menu item, then press SELECT to easily access DIRECTV features. Info & Test: The System...
...and phone line. Once the Menu is useful if your DIRECTV viewing experience. The features in the Menu displays a list of your DIRECTV® Plus HD DVR has lost signal strength, or you can access the Info & Test, Satellite & Antenna Setup, Remote Setup, Audio Setup, Display Setup, Access... Card and System Reset screens. Satellite: This option is displayed, use the UP and DOWN arrows to highlight a desired menu item, then press SELECT to easily access DIRECTV features. Info & Test: The System...
User Guide
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...button behind the access panel door on the remote, select Favorites, then All Channels, or enter the channel number manually. Your satellite dish antenna may be blocked. Press the MENU key on Settings, then SELECT Setup. Temporary loss of the satellite signal or Searching for Satellite Signal message... Your satellite system may be experiencing rain fade, a temporary loss of the DIRECTV Plus HD DVR. You can 't tune to unusually heavy rain clouds or rainfall. From the Satellite Dish Type screen, make sure the proper...
...button behind the access panel door on the remote, select Favorites, then All Channels, or enter the channel number manually. Your satellite dish antenna may be blocked. Press the MENU key on Settings, then SELECT Setup. Temporary loss of the satellite signal or Searching for Satellite Signal message... Your satellite system may be experiencing rain fade, a temporary loss of the DIRECTV Plus HD DVR. You can 't tune to unusually heavy rain clouds or rainfall. From the Satellite Dish Type screen, make sure the proper...
User Guide
Page 59
...other devices unless the batteries have been completely dead for the component you're trying to control should not have to reprogram your satellite dish antenna, you may also see an onscreen message that the batteries are running low and should be weak, dead or installed incorrectly. The batteries ... control are low. When the System Setup screen is displayed, press SELECT on the remote to control, make sure the MODE switch is in DIRECTV mode. If you press a valid key for that device (AV1 or AV2). Fine-Tuning the Signal If you self-installed your remote to ...
...other devices unless the batteries have been completely dead for the component you're trying to control should not have to reprogram your satellite dish antenna, you may also see an onscreen message that the batteries are running low and should be weak, dead or installed incorrectly. The batteries ... control are low. When the System Setup screen is displayed, press SELECT on the remote to control, make sure the MODE switch is in DIRECTV mode. If you press a valid key for that device (AV1 or AV2). Fine-Tuning the Signal If you self-installed your remote to ...
User Guide
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... or hardware modification in any country other than as expressly authorized by DIRECTV will void this limited warranty. Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit. A product that the access connection will... Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other cause not within the control of products damaged by DIRECTV, installing software modifications, "hacks" or utilizing service access or "back doors" will be a local (not long distance) phone call. ...
... or hardware modification in any country other than as expressly authorized by DIRECTV will void this limited warranty. Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit. A product that the access connection will... Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other cause not within the control of products damaged by DIRECTV, installing software modifications, "hacks" or utilizing service access or "back doors" will be a local (not long distance) phone call. ...
User Guide
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... receive replacement equipment in about 72 hours. The DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV System, including: In-home service calls when needed Power surge related repairs Cables, switches, and associated wiring throughout home Defective remote control replacements 24-hour Technical Support Dish antenna realignments Replacement of defective equipment (if problem...
... receive replacement equipment in about 72 hours. The DIRECTV PROTECTION PLAN provides comprehensive coverage for your DIRECTV System, including: In-home service calls when needed Power surge related repairs Cables, switches, and associated wiring throughout home Defective remote control replacements 24-hour Technical Support Dish antenna realignments Replacement of defective equipment (if problem...
User Guide
Page 68
...any interference received, including interference that interference will not occur in a residential installation. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV Trade Name: DIRECTV Type of Equipment: DIRECTV Satellite Receiver Model Number: HR21 Federal Communications Commission (FCC): This equipment complies with Part 15 of the FCC Rules. Operation is no guarantee that may not... Part 15 and Part 68 of the FCC rules. However there is subject to the following measures: Reorient or relocate the receiving satellite dish antenna. 57 Responsible Party: DIRECTV, Inc. 2230 E.
...any interference received, including interference that interference will not occur in a residential installation. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV Trade Name: DIRECTV Type of Equipment: DIRECTV Satellite Receiver Model Number: HR21 Federal Communications Commission (FCC): This equipment complies with Part 15 of the FCC Rules. Operation is no guarantee that may not... Part 15 and Part 68 of the FCC rules. However there is subject to the following measures: Reorient or relocate the receiving satellite dish antenna. 57 Responsible Party: DIRECTV, Inc. 2230 E.
User Guide
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...into viewable TV programming. Hardware Reference Satellite Dish Antenna This is highly recommended.) Your dish needs to be mounted in a position where it into the room(s) where your DIRECTV service. DIRECTV Plus HD DVR (Satellite Receiver) Your DIRECTV Plus HD DVR picks up the broadcast signals ...from your satellite dish antenna and translates it has access to the satellite signals, and RG-6 coaxial...
...into viewable TV programming. Hardware Reference Satellite Dish Antenna This is highly recommended.) Your dish needs to be mounted in a position where it into the room(s) where your DIRECTV service. DIRECTV Plus HD DVR (Satellite Receiver) Your DIRECTV Plus HD DVR picks up the broadcast signals ...from your satellite dish antenna and translates it has access to the satellite signals, and RG-6 coaxial...
User Guide
Page 91
...be most broadcasts from local cable companies are terms you plug it differs from regular TV, including helpful information about highdefinition and your DIRECTV Plus HD DVR. See "Resolution and Interlacing" on page 81, for broadcasting TV signals delivering higher quality audio and video. SDTV...better than SDTV. If you have ever received broadcasts via a standard off-air antenna, you see used regarding Digital TV broadcasts. most familiar with. Following are analog as well. Although your DIRECTV Plus HD DVR is digital TV that can receive and display digital images. An...
...be most broadcasts from local cable companies are terms you plug it differs from regular TV, including helpful information about highdefinition and your DIRECTV Plus HD DVR. See "Resolution and Interlacing" on page 81, for broadcasting TV signals delivering higher quality audio and video. SDTV...better than SDTV. If you have ever received broadcasts via a standard off-air antenna, you see used regarding Digital TV broadcasts. most familiar with. Following are analog as well. Although your DIRECTV Plus HD DVR is digital TV that can receive and display digital images. An...