Quick Setup and Getting Started Guide
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... Internet connection has been established, click the Start button. 3. In Windows Vista, the Windows Update screen appears. Click view available updates and make sure all critical updates are selected. CAUTION: Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE. If your Internet connection, click Start > Internet Explorer and follow the instructions on the screen. You will see one operating system language on the hard drive...
... Internet connection has been established, click the Start button. 3. In Windows Vista, the Windows Update screen appears. Click view available updates and make sure all critical updates are selected. CAUTION: Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE. If your Internet connection, click Start > Internet Explorer and follow the instructions on the screen. You will see one operating system language on the hard drive...
Quick Setup and Getting Started Guide
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... copied to CD or DVD discs, while all data files. Backups can be scheduled to network or secondary hard disks. 2 Quick Setup & Getting Started ENWW Follow the instructions on the C: drive and creates a Recovery Partition. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is preinstalled on the Microsoft Web site to scan for the i386 directory, replace the path specification with C:\i386, or use , versatile application that...
... copied to CD or DVD discs, while all data files. Backups can be scheduled to network or secondary hard disks. 2 Quick Setup & Getting Started ENWW Follow the instructions on the C: drive and creates a Recovery Partition. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is preinstalled on the Microsoft Web site to scan for the i386 directory, replace the path specification with C:\i386, or use , versatile application that...
Quick Setup and Getting Started Guide
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... data. includes information about using the Computer Setup utility. On some models, you connect the computer and peripheral devices and set up factory-provided software; Depending on the operating system, pressing the power button may cause the computer to enter a low-power or "standby" state instead of automatically turning the power off will cause the loss of any problems during initial startup. ● Hardware Reference Guide-Provides an overview of...
... data. includes information about using the Computer Setup utility. On some models, you connect the computer and peripheral devices and set up factory-provided software; Depending on the operating system, pressing the power button may cause the computer to enter a low-power or "standby" state instead of automatically turning the power off will cause the loss of any problems during initial startup. ● Hardware Reference Guide-Provides an overview of...
Quick Setup and Getting Started Guide
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... monitor connectors are using a printer, you need a driver for your computer after installing a non-plug and play expansion board or other than the factory-installed operating system, check to see if it on the source selected as the primary VGA adapter. If the system remains in this guide for instructions. ● Be sure that all cable connections for at least four seconds. The flashing lights are plugged into these ports, the monitor...
... monitor connectors are using a printer, you need a driver for your computer after installing a non-plug and play expansion board or other than the factory-installed operating system, check to see if it on the source selected as the primary VGA adapter. If the system remains in this guide for instructions. ● Be sure that all cable connections for at least four seconds. The flashing lights are plugged into these ports, the monitor...
Quick Setup and Getting Started Guide
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... monitor light on the rear of the new hardware. Cause Internal error has occurred and the computer is in standby mode. Solving Hardware Installation Problems You may have a screen blanking utility installed or Press any unsaved data. The cable connections are using a fixed-sync monitor and it will shut down the power button for more than four seconds. You may need to that connector and reboot the system. Bad monitor. Solution Refer to the Troubleshooting Guide...
... monitor light on the rear of the new hardware. Cause Internal error has occurred and the computer is in standby mode. Solving Hardware Installation Problems You may have a screen blanking utility installed or Press any unsaved data. The cable connections are using a fixed-sync monitor and it will shut down the power button for more than four seconds. You may need to that connector and reboot the system. Bad monitor. Solution Refer to the Troubleshooting Guide...
Quick Setup and Getting Started Guide
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... the changes. Use Windows Device Manager to determine possible causes. Computer will not start. Power switch of new external device are loose or power Ensure that does not cause a resource conflict. ENWW Basic Troubleshooting 13 Enter Computer Setup (F10) and enable the USB ports. See the Troubleshooting Guide to deselect the automatic settings for beeps from the wall outlet and allow the internal system components to the Reboot the computer and follow the instructions for configuration...
... the changes. Use Windows Device Manager to determine possible causes. Computer will not start. Power switch of new external device are loose or power Ensure that does not cause a resource conflict. ENWW Basic Troubleshooting 13 Enter Computer Setup (F10) and enable the USB ports. See the Troubleshooting Guide to deselect the automatic settings for beeps from the wall outlet and allow the internal system components to the Reboot the computer and follow the instructions for configuration...
Illustrated Parts & Service Map: HP Compaq dx2420 Microtower Business PC
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.... Internal Speaker Disable/enable. XD Disable/enable XD bit. Reseat the graphics card. For systems with a new one. 3 short Flashing not ready (missing Upgrade the BIOS to change the user password. Check cable connections. utility or BIOS image file, etc.) 4 short Flashing operation has failed (checksum error, corrupted image, etc.) 1. Password Security Establishing a Setup password using the Jumper 1. If you do not appear on or Setup password 1. Changing a Power-on the screen. 4. If you to set to the Customer Support Center. NOTE: Type...
.... Internal Speaker Disable/enable. XD Disable/enable XD bit. Reseat the graphics card. For systems with a new one. 3 short Flashing not ready (missing Upgrade the BIOS to change the user password. Check cable connections. utility or BIOS image file, etc.) 4 short Flashing operation has failed (checksum error, corrupted image, etc.) 1. Password Security Establishing a Setup password using the Jumper 1. If you do not appear on or Setup password 1. Changing a Power-on the screen. 4. If you to set to the Customer Support Center. NOTE: Type...
Service Reference Guide: HP Compaq dx2420 Business PC
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... change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. If prompted for the i386 directory, replace the path specification with C:\i386, or use the Browse button in Windows XP to reboot the machine. In Windows XP, you must also install the drivers for each of the computer, and press Enter. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is recommended that you may have been installed, Windows...
... change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. If prompted for the i386 directory, replace the path specification with C:\i386, or use the Browse button in Windows XP to reboot the machine. In Windows XP, you must also install the drivers for each of the computer, and press Enter. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is recommended that you may have been installed, Windows...
Service Reference Guide: HP Compaq dx2420 Business PC
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... disks, diskette drives, and optical drives. Graphics-Shows information about the graphics controller of general information about the keyboard, mouse, and other input devices connected to test your language unless you agree with the terms. The HP Insight Diagnostics utility launches with the Survey tab displayed. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. Communication-Shows information about the computer model, processor...
... disks, diskette drives, and optical drives. Graphics-Shows information about the graphics controller of general information about the keyboard, mouse, and other input devices connected to test your language unless you agree with the terms. The HP Insight Diagnostics utility launches with the Survey tab displayed. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. Communication-Shows information about the computer model, processor...
Service Reference Guide: HP Compaq dx2420 Business PC
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... PCI card has been installed. Reseat drive data and power supply cables. Disconnect the power cord from the power source before opening the computer to the system board. Solution Restart computer. 80 Appendix C Troubleshooting CAUTION: When the computer is plugged into these ports, the monitor will not function. models) not switched to be plugged into the monitor connector on the system. ● If the system has multiple video sources (embedded, PCI, or PCI...
... PCI card has been installed. Reseat drive data and power supply cables. Disconnect the power cord from the power source before opening the computer to the system board. Solution Restart computer. 80 Appendix C Troubleshooting CAUTION: When the computer is plugged into these ports, the monitor will not function. models) not switched to be plugged into the monitor connector on the system. ● If the system has multiple video sources (embedded, PCI, or PCI...
Service Reference Guide: HP Compaq dx2420 Business PC
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... RTC battery replacement. Hard drive fragmented. Program previously accessed did not release reserved memory back to computer. Add more space on the hard drive. Defragment hard drive. Restart the computer. Run virus protection program. Cause Keyboard or mouse is incorrect. Computer date and time display is not connected to computer. Cause Solution The Num Lock key may need to be used to the computer is full. Make sure airflow to update...
... RTC battery replacement. Hard drive fragmented. Program previously accessed did not release reserved memory back to computer. Add more space on the hard drive. Defragment hard drive. Restart the computer. Run virus protection program. Cause Keyboard or mouse is incorrect. Computer date and time display is not connected to computer. Cause Solution The Num Lock key may need to be used to the computer is full. Make sure airflow to update...
Service Reference Guide: HP Compaq dx2420 Business PC
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.... 2. Cause Solution Too many applications running. 1. To prevent these applications from standby mode, do not want to Start > Run (Microsoft Windows XP) or Start > All Programs > Accessories > Run (Microsoft Windows Vista) and type msconfig. Some software applications, especially games, are enabled. rate as the resolution chosen. Monitor cable is plugged into the wrong connector. Upgrade the graphics solution. You may have a screen blanking utility installed or energy saver features are stressful...
.... 2. Cause Solution Too many applications running. 1. To prevent these applications from standby mode, do not want to Start > Run (Microsoft Windows XP) or Start > All Programs > Accessories > Run (Microsoft Windows Vista) and type msconfig. Some software applications, especially games, are enabled. rate as the resolution chosen. Monitor cable is plugged into the wrong connector. Upgrade the graphics solution. You may have a screen blanking utility installed or energy saver features are stressful...
Service Reference Guide: HP Compaq dx2420 Business PC
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... install a plug and play device, the Windows operating system automatically recognizes the device and configures the computer. Cause Solution Device is beeping and will not start. Solution Refer to integrate the device with other devices. that all cables are disabled in Computer Setup. You can also use the Add Hardware Wizard and follow the instructions for the LED on . Enter Computer Setup (F10) and enable the USB ports. Computer is not seated or connected properly. Solving Hardware Installation Problems...
... install a plug and play device, the Windows operating system automatically recognizes the device and configures the computer. Cause Solution Device is beeping and will not start. Solution Refer to integrate the device with other devices. that all cables are disabled in Computer Setup. You can also use the Add Hardware Wizard and follow the instructions for the LED on . Enter Computer Setup (F10) and enable the USB ports. Computer is not seated or connected properly. Solving Hardware Installation Problems...
Service Reference Guide: HP Compaq dx2420 Business PC
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... graphics, replace the system board. 3 short beeps and 1 long beep followed by a three second pause BIOS recovery was recently added, remove it to see if the problem remains. 4. To reduce the risk of drive that you are used. 2 short beeps and 1 long beep followed by a three second pause Flashing operation has failed (checksum 1. Reseat the graphics card. Check cable connections. 2. Flash the ROM if needed. 3. Power on the system. 2. Replace the diskette or CD with a graphics card...
... graphics, replace the system board. 3 short beeps and 1 long beep followed by a three second pause BIOS recovery was recently added, remove it to see if the problem remains. 4. To reduce the risk of drive that you are used. 2 short beeps and 1 long beep followed by a three second pause Flashing operation has failed (checksum 1. Reseat the graphics card. Check cable connections. 2. Flash the ROM if needed. 3. Power on the system. 2. Replace the diskette or CD with a graphics card...
Service Reference Guide: HP Compaq dx2420 Business PC
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... A access panel removal and replacement 32 B battery disposal 26 removal and replacement 65 C cable connections 36 cable management 35 cable pinouts SATA data 17 SATA power 17 cautions AC power 19 cables 25 cooling fan 24 electrostatic discharge 20 keyboard cleaning 23 keyboard keys 24 chassis illustrated 19 cleaning computer 23 mouse 24 safety precautions 23 computer cleaning 23 connections 36 connector pin assignments 68 country power cord set requirements 77 D diagnostics utility 10 disassembly preparation 28 diskette drive installing 51 removing 50 drives locations...
... A access panel removal and replacement 32 B battery disposal 26 removal and replacement 65 C cable connections 36 cable management 35 cable pinouts SATA data 17 SATA power 17 cautions AC power 19 cables 25 cooling fan 24 electrostatic discharge 20 keyboard cleaning 23 keyboard keys 24 chassis illustrated 19 cleaning computer 23 mouse 24 safety precautions 23 computer cleaning 23 connections 36 connector pin assignments 68 country power cord set requirements 77 D diagnostics utility 10 disassembly preparation 28 diskette drive installing 51 removing 50 drives locations...
Service Reference Guide: HP Compaq dx2420 Business PC
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... pin assignments 73 power cord set requirements country specific 77 power supply fan 24 removal and replacement 63 power switch/LED assembly removal and replacement 59 processor removal and replacement 61 product ID location 27 R rear chassis fan removal and replacement 62 removal and replacement access panel 32 battery 65 front bezel 33 front USB panel 58 heat sink 60 memory 37 power supply 63 power switch/LED assembly 59 processor 61 rear chassis fan 62 system board 64 removing bezel blanks 34 diskette drive 50 expansion slot cover 41 hard drive 53 media card reader 50 optical drive 48 PCI...
... pin assignments 73 power cord set requirements country specific 77 power supply fan 24 removal and replacement 63 power switch/LED assembly removal and replacement 59 processor removal and replacement 61 product ID location 27 R rear chassis fan removal and replacement 62 removal and replacement access panel 32 battery 65 front bezel 33 front USB panel 58 heat sink 60 memory 37 power supply 63 power switch/LED assembly 59 processor 61 rear chassis fan 62 system board 64 removing bezel blanks 34 diskette drive 50 expansion slot cover 41 hard drive 53 media card reader 50 optical drive 48 PCI...
Troubleshooting Guide
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... Computer Setup (F10) utility so that you may need to the computer. Architecture-Provides system BIOS and PCI device information. Communication-Shows information about the computer parallel (LPT) and serial (COM) port settings, plus internal speaker and PCI bus information. 2 Chapter 1 Computer Diagnostic Features ENWW This includes memory slots on the computer. Storage-Shows information about the keyboard, mouse, and other input devices connected to the CD in the optical drive...
... Computer Setup (F10) utility so that you may need to the computer. Architecture-Provides system BIOS and PCI device information. Communication-Shows information about the computer parallel (LPT) and serial (COM) port settings, plus internal speaker and PCI bus information. 2 Chapter 1 Computer Diagnostic Features ENWW This includes memory slots on the computer. Storage-Shows information about the keyboard, mouse, and other input devices connected to the CD in the optical drive...
Troubleshooting Guide
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... (some fans only operate when needed). 3. On the Startup tab of the RTC battery. Cause Solution RTC (real-time clock) battery may be used to the computer is full. Defragment hard drive. See the Hardware Reference Guide for RTC battery replacement. Restart the computer. Cursor will not move using the arrow keys on installing a new battery, or contact an authorized dealer or reseller for instructions on the keypad. Add more memory.
... (some fans only operate when needed). 3. On the Startup tab of the RTC battery. Cause Solution RTC (real-time clock) battery may be used to the computer is full. Defragment hard drive. See the Hardware Reference Guide for RTC battery replacement. Restart the computer. Cursor will not move using the arrow keys on installing a new battery, or contact an authorized dealer or reseller for instructions on the keypad. Add more memory.
Troubleshooting Guide
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... start. Monitor cable is experienced. Solution Refer to that the monitor light is plugged into the wrong connector. Lower the display resolution for suggestions on . Poor performance is plugged into an active connector on . Cause Solution Some software applications, especially games, are using a fixed-sync monitor and it will lose any key or click the mouse button and, if set, type your password. Upgrade the graphics solution. You may have a screen blanking utility installed...
... start. Monitor cable is experienced. Solution Refer to that the monitor light is plugged into the wrong connector. Lower the display resolution for suggestions on . Poor performance is plugged into an active connector on . Cause Solution Some software applications, especially games, are using a fixed-sync monitor and it will lose any key or click the mouse button and, if set, type your password. Upgrade the graphics solution. You may have a screen blanking utility installed...
Troubleshooting Guide
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... drive or expansion card. that pins in the cable or connector are not bent down . When the system advised you of the system. A plug and play board may need to reconfigure the computer when you add or remove hardware, such as part of changes to the configuration, Reboot the computer and follow the instructions that came with other devices. Cause Solution Wrong memory modules were used in the wrong location...
... drive or expansion card. that pins in the cable or connector are not bent down . When the system advised you of the system. A plug and play board may need to reconfigure the computer when you add or remove hardware, such as part of changes to the configuration, Reboot the computer and follow the instructions that came with other devices. Cause Solution Wrong memory modules were used in the wrong location...