Hardware Reference Guide - dx1000 Microtower Model
Page 58
... bezel removing 11 M media card reader features 3 52 Index installing 32 removing 30 memory installing 14 populating sockets 15 specifications 14 microphone connector 2, 4 monitor, connecting 4 mouse connector 4 N network connector 4 O optical drive cleaning 51 installing 29 precautions 51 removing 27 P PCI card 18, 20 PCI Express card 18, 21 power supply 40 product ID location 7 R rear panel components 4 removing battery 42 bezel blanks 12 computer access panel 9 diskette drive 30 expansion card 18 expansion slot cover 20 front bezel 11 hard drive 34 media card reader 30 optical drive 27...
... bezel removing 11 M media card reader features 3 52 Index installing 32 removing 30 memory installing 14 populating sockets 15 specifications 14 microphone connector 2, 4 monitor, connecting 4 mouse connector 4 N network connector 4 O optical drive cleaning 51 installing 29 precautions 51 removing 27 P PCI card 18, 20 PCI Express card 18, 21 power supply 40 product ID location 7 R rear panel components 4 removing battery 42 bezel blanks 12 computer access panel 9 diskette drive 30 expansion card 18 expansion slot cover 20 front bezel 11 hard drive 34 media card reader 30 optical drive 27...
Illustrated Parts and Service Map: Compaq dx1000 Microtower PC
Page 1
... Corporation and its subsidiaries in , audio out, PS/2 ports (2), mic, VGA • Windows Vista Business 32 • Windows Vista Home Basic 32 • Windows Vista Home Premium • Windows Vista Business with downgrade to Windows XP Professional custom installed • FreeDOS Spare Parts Cables 1 Power switch/LED cable assembly 2 SATA cable, 6.5 inch, latch on end * SATA cable, 10 inch, 2 straight ends * SATA hard drive cable, 4 inch, latch on end * DMS-59 to change without notice. and other countries...
... Corporation and its subsidiaries in , audio out, PS/2 ports (2), mic, VGA • Windows Vista Business 32 • Windows Vista Home Basic 32 • Windows Vista Home Premium • Windows Vista Business with downgrade to Windows XP Professional custom installed • FreeDOS Spare Parts Cables 1 Power switch/LED cable assembly 2 SATA cable, 6.5 inch, latch on end * SATA cable, 10 inch, 2 straight ends * SATA hard drive cable, 4 inch, latch on end * DMS-59 to change without notice. and other countries...
Illustrated Parts and Service Map: Compaq dx1000 Microtower PC
Page 2
...AUDIO1 Double stack audio connector JUSB1 Front USB BAT1 Real-time-clock battery JUSB2 Media card reader BZ1 Integrated speaker JVGA1 VGA connector CPU_FAN1 CPU fan PCI 1 PCI slot 1 DIMM1 DIMM2 Memory slots PCI_E1 PCIe X16 slot FDD1 Diskette drive PCI_E2 PCIe X1, slot 2 LAN_USB1 RJ-45 over dual USB PCI_E3 PCIe X1, slot 3 JAUD1 Front audio SATA0 SATA3 Optical drive connectors JBAT1 CMOS jumper SYS_FAN1 System fan JFP1 Power button/LED U1 Processor socket JKBMS1 Double stack keyboard/mouse USB1 Double stack USB dx1000 Illustrated Parts & Service Map 571402...
...AUDIO1 Double stack audio connector JUSB1 Front USB BAT1 Real-time-clock battery JUSB2 Media card reader BZ1 Integrated speaker JVGA1 VGA connector CPU_FAN1 CPU fan PCI 1 PCI slot 1 DIMM1 DIMM2 Memory slots PCI_E1 PCIe X16 slot FDD1 Diskette drive PCI_E2 PCIe X1, slot 2 LAN_USB1 RJ-45 over dual USB PCI_E3 PCIe X1, slot 3 JAUD1 Front audio SATA0 SATA3 Optical drive connectors JBAT1 CMOS jumper SYS_FAN1 System fan JFP1 Power button/LED U1 Processor socket JKBMS1 Double stack keyboard/mouse USB1 Double stack USB dx1000 Illustrated Parts & Service Map 571402...
Illustrated Parts and Service Map: Compaq dx1000 Microtower PC
Page 3
... screen. 4. Clearing Password using computer setup 1. This tab shows the current configuration of effectively identifying, diagnosing, and isolating hardware issues. Other tabs provide additional information, including diagnostic test options and test results. Running tests is optional but recommended after power loss: Power Failure Stay off the computer and any custom BIOS settings. 5. Click the Software & Download driver link. 3. Select the OS. 6. Replace access panel, external devices, reconnect power cord, turn on pins 4-6 for example, dx1000) in Windows, click Start...
... screen. 4. Clearing Password using computer setup 1. This tab shows the current configuration of effectively identifying, diagnosing, and isolating hardware issues. Other tabs provide additional information, including diagnostic test options and test results. Running tests is optional but recommended after power loss: Power Failure Stay off the computer and any custom BIOS settings. 5. Click the Software & Download driver link. 3. Select the OS. 6. Replace access panel, external devices, reconnect power cord, turn on pins 4-6 for example, dx1000) in Windows, click Start...
Quick Setup and Getting Started Guide
Page 9
... available updates and make sure all critical updates are selected. In Windows XP, you install the operating system. Quick Setup & Getting Started Installing and Customizing the Software NOTE: If the computer was not shipped with HP Total Care before installing the operating system. Downloading Microsoft Windows Updates 1. Once an Internet connection has been established, click the Start button. 3. To set up to the Microsoft Windows Update Web site. If your Internet connection, click Start > Internet Explorer...
... available updates and make sure all critical updates are selected. In Windows XP, you install the operating system. Quick Setup & Getting Started Installing and Customizing the Software NOTE: If the computer was not shipped with HP Total Care before installing the operating system. Downloading Microsoft Windows Updates 1. Once an Internet connection has been established, click the Start button. 3. To set up to the Microsoft Windows Update Web site. If your Internet connection, click Start > Internet Explorer...
Quick Setup and Getting Started Guide
Page 10
... devices. The application works within Windows to reboot the machine. If prompted for instructions on the PC. Follow the instructions on the Windows Desktop, then click Personalize in Windows Vista or Properties in the dialog box to back up and recover the primary hard drive on making backup copies of the critical updates and service packs. 5. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is an easy-to-use the Browse button...
... devices. The application works within Windows to reboot the machine. If prompted for instructions on the PC. Follow the instructions on the Windows Desktop, then click Personalize in Windows Vista or Properties in the dialog box to back up and recover the primary hard drive on making backup copies of the critical updates and service packs. 5. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is an easy-to-use the Browse button...
Quick Setup and Getting Started Guide
Page 16
... power button to start on power loss is set to the appropriate voltage for your computer after installing a non-plug and play expansion board or other monitor connectors are disabled and if the monitor is connected into these ports, the monitor will be operating correctly. ● Check all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for that model printer. ● Remove all the needed device drivers...
... power button to start on power loss is set to the appropriate voltage for your computer after installing a non-plug and play expansion board or other monitor connectors are disabled and if the monitor is connected into these ports, the monitor will be operating correctly. ● Check all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for that model printer. ● Remove all the needed device drivers...
Quick Setup and Getting Started Guide
Page 20
... install a non-plug and play device, Windows automatically recognizes the device and configures the computer. type your password. Press the power button to interpret the error code. CAUTION: When attempting to the electrical outlet. Bad monitor. Computer is plugged into an active connector on the rear of the new hardware. If you will not Be sure that appear on and the monitor light is in standby mode. Monitor cable is beeping and will not start...
... install a non-plug and play device, Windows automatically recognizes the device and configures the computer. type your password. Press the power button to interpret the error code. CAUTION: When attempting to the electrical outlet. Bad monitor. Computer is plugged into an active connector on the rear of the new hardware. If you will not Be sure that appear on and the monitor light is in standby mode. Monitor cable is beeping and will not start...
Quick Setup and Getting Started Guide
Page 21
... turned Turn off the computer, turn on the computer to the system board. Enter Computer Setup (F10) and enable the USB ports. Cause Solution Wrong memory modules were used in the wrong location. 2. 3. or memory modules were installed in the upgrade 1. Review the documentation that came with other devices. ENWW Basic Troubleshooting 13 connected and that all cables are properly and securely cables are not bent down . Use Windows Device Manager to verify the proper installation...
... turned Turn off the computer, turn on the computer to the system board. Enter Computer Setup (F10) and enable the USB ports. Cause Solution Wrong memory modules were used in the wrong location. 2. 3. or memory modules were installed in the upgrade 1. Review the documentation that came with other devices. ENWW Basic Troubleshooting 13 connected and that all cables are properly and securely cables are not bent down . Use Windows Device Manager to verify the proper installation...
Service Reference Guide: Compaq dx1000 Microtower PC
Page 8
... or DVD discs, while all backups can select or change display settings. Follow the instructions in the dialog box to locate the i386 folder. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is recommended that you can be initiated manually. This action points the operating system to the appropriate drivers. For more pop-up and recover the primary hard drive on the C: drive and creates a Recovery Partition. In Windows...
... or DVD discs, while all backups can select or change display settings. Follow the instructions in the dialog box to locate the i386 folder. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is recommended that you can be initiated manually. This action points the operating system to the appropriate drivers. For more pop-up and recover the primary hard drive on the C: drive and creates a Recovery Partition. In Windows...
Service Reference Guide: Compaq dx1000 Microtower PC
Page 18
... keyboard, mouse, and other input devices connected to display: All-Gives a listing of all fixed disks, diskette drives, and optical drives. This includes memory slots on the computer. NOTE: It is recommended that the system attempts to boot to the optical drive before booting to test your language unless you can select the following categories of information to the computer. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS...
... keyboard, mouse, and other input devices connected to display: All-Gives a listing of all fixed disks, diskette drives, and optical drives. This includes memory slots on the computer. NOTE: It is recommended that the system attempts to boot to the optical drive before booting to test your language unless you can select the following categories of information to the computer. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS...
Service Reference Guide: Compaq dx1000 Microtower PC
Page 90
... running. Add more space on installing a new battery, or contact an authorized dealer or reseller for proper system operation. 2. NOTE: Connecting the computer to free up memory. Cursor will not move using the arrow keys on all vented sides of the computer and above the monitor to create more memory. The Num Lock light should not be disabled (or enabled) in Computer Setup. Cause Processor is experienced. Make sure fans...
... running. Add more space on installing a new battery, or contact an authorized dealer or reseller for proper system operation. 2. NOTE: Connecting the computer to free up memory. Cursor will not move using the arrow keys on all vented sides of the computer and above the monitor to create more memory. The Num Lock light should not be disabled (or enabled) in Computer Setup. Cause Processor is experienced. Make sure fans...
Service Reference Guide: Compaq dx1000 Microtower PC
Page 91
... or consult the documentation that the monitor is beeping and will lose any key or click the mouse button and, if set, type your password. rate as the resolution chosen. Cause Internal error has occurred and the computer is experienced. Solving General Problems 85 Poor performance is beeping a code. Cause Solution Some software applications, especially games, are using a fixed-sync monitor and it will not sync...
... or consult the documentation that the monitor is beeping and will lose any key or click the mouse button and, if set, type your password. rate as the resolution chosen. Cause Internal error has occurred and the computer is experienced. Solving General Problems 85 Poor performance is beeping a code. Cause Solution Some software applications, especially games, are using a fixed-sync monitor and it will not sync...
Service Reference Guide: Compaq dx1000 Microtower PC
Page 92
... wrong location. If the LED is not turned on the computer are properly and securely connected and unplugged. Turn off the computer and remove the power cord before touching. the changes. USB ports on . Enter Computer Setup (F10) and enable the USB ports. WARNING! Power switch of the new hardware. A plug and play device, the Windows operating system automatically recognizes the device and configures the computer. You can also use the Add Hardware Wizard and follow the instructions for beeps...
... wrong location. If the LED is not turned on the computer are properly and securely connected and unplugged. Turn off the computer and remove the power cord before touching. the changes. USB ports on . Enter Computer Setup (F10) and enable the USB ports. WARNING! Power switch of the new hardware. A plug and play device, the Windows operating system automatically recognizes the device and configures the computer. You can also use the Add Hardware Wizard and follow the instructions for beeps...
Service Reference Guide: Compaq dx1000 Microtower PC
Page 93
... proper modules are using and use the correct media type. 2. Change the processor. 1 short beep followed by a one . 3 short beeps followed by a three second pause Flashing not ready (missing utility or BIOS image file, etc.) Upgrade the BIOS to proper version. 4 short beeps followed by a three second pause CPU configuration error or invalid CPU 1. Flash the ROM if needed. 3. Power on the system. 2. Check cable connections. 2. Interpreting POST Audible Codes This section covers the audible codes that may...
... proper modules are using and use the correct media type. 2. Change the processor. 1 short beep followed by a one . 3 short beeps followed by a three second pause Flashing not ready (missing utility or BIOS image file, etc.) Upgrade the BIOS to proper version. 4 short beeps followed by a three second pause CPU configuration error or invalid CPU 1. Flash the ROM if needed. 3. Power on the system. 2. Check cable connections. 2. Interpreting POST Audible Codes This section covers the audible codes that may...
Service Reference Guide: Compaq dx1000 Microtower PC
Page 98
... 35 front USB panel 60 heat sink 62 memory 39 power supply 65 power switch/LED assembly 61 processor 63 rear chassis fan 64 system board 66 removing bezel blanks 36 diskette drive 52 expansion slot cover 43 hard drive 55 media card reader 52 optical drive 50 PCI card 44 PCI Express card 44 SATA connectors on system board 17 data cable pinouts 18 hard drive characteristics 17 pin assignments 74 power cable pinouts 18 screws, correct size 26 security cable lock 31 HP Business PC Security...
... 35 front USB panel 60 heat sink 62 memory 39 power supply 65 power switch/LED assembly 61 processor 63 rear chassis fan 64 system board 66 removing bezel blanks 36 diskette drive 52 expansion slot cover 43 hard drive 55 media card reader 52 optical drive 50 PCI card 44 PCI Express card 44 SATA connectors on system board 17 data cable pinouts 18 hard drive characteristics 17 pin assignments 74 power cable pinouts 18 screws, correct size 26 security cable lock 31 HP Business PC Security...
Troublshooting Guide
Page 8
... the keyboard, mouse, and other input devices connected to the computer. Architecture-Provides system BIOS and PCI device information. In the View level field, you a listing of general information about the graphics controller of information about the computer model, processor, chassis, and BIOS, plus USB and network controller information. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. The system will boot to...
... the keyboard, mouse, and other input devices connected to the computer. Architecture-Provides system BIOS and PCI device information. In the View level field, you a listing of general information about the graphics controller of information about the computer model, processor, chassis, and BIOS, plus USB and network controller information. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. The system will boot to...
Troublshooting Guide
Page 17
... Windows Vista) and type msconfig. First, reset the date and time under Control Panel (Computer Setup can also be on the hard drive. Cause Solution RTC (real-time clock) battery may be used to free up memory. NOTE: Connecting the computer to use the arrow keys. Too many applications running. Press the Num Lock key. On the Startup tab of the System Configuration Utility, uncheck applications that are connected and working properly (some fans...
... Windows Vista) and type msconfig. First, reset the date and time under Control Panel (Computer Setup can also be on the hard drive. Cause Solution RTC (real-time clock) battery may be used to free up memory. NOTE: Connecting the computer to use the arrow keys. Too many applications running. Press the Num Lock key. On the Startup tab of the System Configuration Utility, uncheck applications that are connected and working properly (some fans...
Troublshooting Guide
Page 18
... connector is plugged into the wrong connector. Computer is experienced. Poor performance is beeping and will not start. Press the power button to resume from the monitor to the computer and to interpret the error code. 12 Chapter 2 Troubleshooting ENWW Cause Solution Some software applications, especially games, are using a fixed-sync monitor and it will lose any key or click the mouse button and, if set, type your password. Upgrade the graphics...
... connector is plugged into the wrong connector. Computer is experienced. Poor performance is beeping and will not start. Press the power button to resume from the monitor to the computer and to interpret the error code. 12 Chapter 2 Troubleshooting ENWW Cause Solution Some software applications, especially games, are using a fixed-sync monitor and it will lose any key or click the mouse button and, if set, type your password. Upgrade the graphics...
Troublshooting Guide
Page 19
... wrong location. modules were installed in the upgrade or memory 1. See Interpreting POST Audible Codes on . If the LED is not seated or connected properly. Use Windows Device Manager to integrate the device with the computer system. Enter Computer Setup (F10) and enable the USB ports. that all cables are not bent down . Turn off the computer and remove the power cord before touching. the changes. Solving Hardware Installation Problems You may not automatically configure when added...
... wrong location. modules were installed in the upgrade or memory 1. See Interpreting POST Audible Codes on . If the LED is not seated or connected properly. Use Windows Device Manager to integrate the device with the computer system. Enter Computer Setup (F10) and enable the USB ports. that all cables are not bent down . Turn off the computer and remove the power cord before touching. the changes. Solving Hardware Installation Problems You may not automatically configure when added...
