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... Canada Statement 3 Chapter 1: Getting Started 7 Overview of the Cisco SPA 525G/525G2 IP Phone 8 Caring for Your Phone 9 Understanding Your Phone's Lines and Buttons 10 Phone Components 10 Softkey Buttons 12 Using the Keypad and Buttons with ...IP Phone 20 Switching Between the Handset/Headset/Speakerphone During a Call 21 Chapter 2: Installing Your Phone 22 Before You Begin 23 Connecting the Handset 23 (Optional) Attaching the Desk Stand 25 (Optional) Mounting the Phone to the Wall 26 Connecting Your Phone's Power 28 Cisco Small Business IP Phone SPA 525G/G2 (SIP...
... Canada Statement 3 Chapter 1: Getting Started 7 Overview of the Cisco SPA 525G/525G2 IP Phone 8 Caring for Your Phone 9 Understanding Your Phone's Lines and Buttons 10 Phone Components 10 Softkey Buttons 12 Using the Keypad and Buttons with ...IP Phone 20 Switching Between the Handset/Headset/Speakerphone During a Call 21 Chapter 2: Installing Your Phone 22 Before You Begin 23 Connecting the Handset 23 (Optional) Attaching the Desk Stand 25 (Optional) Mounting the Phone to the Wall 26 Connecting Your Phone's Power 28 Cisco Small Business IP Phone SPA 525G/G2 (SIP...
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... Security Type 30 Using Wi-Fi Protected Setup with the Cisco SPA 525G/525G2 33 Manually Adding a Wireless Profile on the Cisco SPA 525G/525G2 34 Uploading Security Certificates to the Phone 36 Verifying Phone Startup 37 Upgrading Your Phone's Firmware 37 Chapter 3: Using Basic Phone Functions 39 Placing or Answering a Call 40 Using Dial Assistance... Viewing and Returning Missed Calls 43 Returning a Missed Call 43 Viewing a List of Missed Calls 43 Turning the Missed Calls Shortcut On and Off 44 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 2
... Security Type 30 Using Wi-Fi Protected Setup with the Cisco SPA 525G/525G2 33 Manually Adding a Wireless Profile on the Cisco SPA 525G/525G2 34 Uploading Security Certificates to the Phone 36 Verifying Phone Startup 37 Upgrading Your Phone's Firmware 37 Chapter 3: Using Basic Phone Functions 39 Placing or Answering a Call 40 Using Dial Assistance... Viewing and Returning Missed Calls 43 Returning a Missed Call 43 Viewing a List of Missed Calls 43 Turning the Missed Calls Shortcut On and Off 44 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 2
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... Forwarding Calls 44 Forwarding Calls to a Single Number 45 Forwarding Calls When Your Phone is Busy 45 Forwarding Calls When You Don't Answer the Phone 46 Delaying Call Forwarding When You Don't Answer the Phone 46 Stopping Call Forwarding 46 Setting Do Not Disturb 46 Configuring Call Waiting 47 Picking... an Entry from the Call History Lists 56 Saving a Call History List Number to Your Directory 56 Setting or Changing a Phone Password 56 Logging In and Logging Out of Your Phone 57 Accessing Voicemail 58 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 3
... Forwarding Calls 44 Forwarding Calls to a Single Number 45 Forwarding Calls When Your Phone is Busy 45 Forwarding Calls When You Don't Answer the Phone 46 Delaying Call Forwarding When You Don't Answer the Phone 46 Stopping Call Forwarding 46 Setting Do Not Disturb 46 Configuring Call Waiting 47 Picking... an Entry from the Call History Lists 56 Saving a Call History List Number to Your Directory 56 Setting or Changing a Phone Password 56 Logging In and Logging Out of Your Phone 57 Accessing Voicemail 58 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 3
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... Your Mobile Phone Using Your Cisco SPA 525G2 78 Playing MP3 Files on Your Phone 78 Creating the Playlist 78 Playing Songs 79 Changing the Left and Right Channel for Stereo Headsets 80 Using the Paging Feature 81 Paging Another Phone 81 Paging a Group of Phones 81 Configuring Auto Answer 81 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User...
... Your Mobile Phone Using Your Cisco SPA 525G2 78 Playing MP3 Files on Your Phone 78 Creating the Playlist 78 Playing Songs 79 Changing the Left and Right Channel for Stereo Headsets 80 Using the Paging Feature 81 Paging Another Phone 81 Paging a Group of Phones 81 Configuring Auto Answer 81 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User...
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... Using Ring Tones Accessing Weather and News on Your Phone Accessing Weather Information Accessing News Configuring Date and Time Parameters on Your Phone Using Star Codes Restarting Your Phone Viewing Phone, Network, and Call Information Viewing Phone Information Viewing Network Information Viewing Phone Line and Extension Information Viewing Peripheral Status Viewing the Wireless Connection Status Advanced... 83 84 85 85 86 87 88 90 90 90 91 91 92 92 93 94 95 95 96 97 98 98 99 99 100 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 5
... Using Ring Tones Accessing Weather and News on Your Phone Accessing Weather Information Accessing News Configuring Date and Time Parameters on Your Phone Using Star Codes Restarting Your Phone Viewing Phone, Network, and Call Information Viewing Phone Information Viewing Network Information Viewing Phone Line and Extension Information Viewing Peripheral Status Viewing the Wireless Connection Status Advanced... 83 84 85 85 86 87 88 90 90 90 91 91 92 92 93 94 95 95 96 97 98 98 99 99 100 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 5
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Contents Configuring Wi-Fi Configuring Bluetooth Bluetooth Mode Bluetooth Profiles Upgrading Firmware Chapter 6: Using the Cisco SPA 500S Attendant Console Connecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP Phone Connecting a Single Cisco SPA 500S Connecting a Second Cisco SPA 500S Configuring the Cisco SPA 500S Using the Cisco SPA 500S Monitoring the Cisco SPA 500S Appendix A: Where to Go From Here 100 101 101 102 102 103 104 105 109 110 111 112 113 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 6
Contents Configuring Wi-Fi Configuring Bluetooth Bluetooth Mode Bluetooth Profiles Upgrading Firmware Chapter 6: Using the Cisco SPA 500S Attendant Console Connecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP Phone Connecting a Single Cisco SPA 500S Connecting a Second Cisco SPA 500S Configuring the Cisco SPA 500S Using the Cisco SPA 500S Monitoring the Cisco SPA 500S Appendix A: Where to Go From Here 100 101 101 102 102 103 104 105 109 110 111 112 113 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 6
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Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 7 This document describes using the Cisco SPA 525G/SPA 525G2 with a Cisco Unified Communications 500 Series, see the Cisco Unified Communications Manager Express for Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide. 1 Getting Started This chapter provides an overview of call control system you are using. If you are using...
Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 7 This document describes using the Cisco SPA 525G/SPA 525G2 with a Cisco Unified Communications 500 Series, see the Cisco Unified Communications Manager Express for Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide. 1 Getting Started This chapter provides an overview of call control system you are using. If you are using...
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... to an Ethernet switch that provides Power over an IP network. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 8 Getting Started Overview of the Cisco SPA 525G/525G2 IP Phone 1 Overview of the Cisco SPA 525G/525G2 IP Phone The Cisco SPA 525G/525G2 IP Phone is a full-featured VoIP (Voice over Internet Protocol) phone that provide voice communication over Ethernet (PoE), or use...
... to an Ethernet switch that provides Power over an IP network. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 8 Getting Started Overview of the Cisco SPA 525G/525G2 IP Phone 1 Overview of the Cisco SPA 525G/525G2 IP Phone The Cisco SPA 525G/525G2 IP Phone is a full-featured VoIP (Voice over Internet Protocol) phone that provide voice communication over Ethernet (PoE), or use...
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Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 9 To clean the equipment, use in charging a device such as a mobile phone (Cisco SPA 525G2 model only) • AUX port (to attach a Cisco SPA 500S attendant console) • Bluetooth capability for headset support • Bluetooth capability for mobile phone pairing (Cisco SPA 525G2 model) • 2.5mm stereo earphone jack for...
Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 9 To clean the equipment, use in charging a device such as a mobile phone (Cisco SPA 525G2 model only) • AUX port (to attach a Cisco SPA 500S attendant console) • Bluetooth capability for headset support • Bluetooth capability for mobile phone pairing (Cisco SPA 525G2 model) • 2.5mm stereo earphone jack for...
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.... 2 Speaker Speaker for phone. 3 Message Waiting Indicator When lit: • Red-You have a new voice mail message. • Flashing Red-You have an incoming call. Phone Components Figure 1 Cisco SPA 525G/525G2 Phone Components Table 1 IP Phone Components # Phone Feature Description 1 Handset Pick up to identify the parts of your phone. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 10
.... 2 Speaker Speaker for phone. 3 Message Waiting Indicator When lit: • Red-You have a new voice mail message. • Flashing Red-You have an incoming call. Phone Components Figure 1 Cisco SPA 525G/525G2 Phone Components Table 1 IP Phone Components # Phone Feature Description 1 Handset Pick up to identify the parts of your phone. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 10
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Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 11 When the phone is not connected to the network. 6 Softkey buttons Press a softkey button to perform the action on the label on the LCD ...unregistered (cannot be used). • Flashing Orange: The phone is muted, the button glows red. Getting Started Understanding Your Phone's Lines and Buttons 1 Table 1 IP Phone Components # Phone Feature Description 4 LCD Screen Your phone may vary, but typically displays: • Date and time • Phone station name • Line extensions • Softkey options...
Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 11 When the phone is not connected to the network. 6 Softkey buttons Press a softkey button to perform the action on the label on the LCD ...unregistered (cannot be used). • Flashing Orange: The phone is muted, the button glows red. Getting Started Understanding Your Phone's Lines and Buttons 1 Table 1 IP Phone Components # Phone Feature Description 4 LCD Screen Your phone may vary, but typically displays: • Date and time • Phone station name • Line extensions • Softkey options...
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...Left Arrow keys to dial phone numbers, enter letters, and choose menu items. Softkey Buttons The phone displays four softkey buttons at a time on the LCD screen. Barge Press to the previous screen. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 12 Different softkey buttons ...display depending on the phone screen or menu that are available (in a data entry field. You may not have...
...Left Arrow keys to dial phone numbers, enter letters, and choose menu items. Softkey Buttons The phone displays four softkey buttons at a time on the LCD screen. Barge Press to the previous screen. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 12 Different softkey buttons ...display depending on the phone screen or menu that are available (in a data entry field. You may not have...
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...46. See "Setting Do Not Disturb," on page 42. Forward Forwards calls coming to your phone. See "Forwarding Calls," on page 50. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 13 See "Placing a Three-Way Conference Call," on page 44. Copy Copies the selected ...Disconnects a call transfer. ConfLx Conferences existing active calls on page 51. See "Using Your Personal Address Book," on the phone together. prevents incoming calls from the Call History list). EditDial Edits a number before dialing. GrPickup Allows you can edit ...
...46. See "Setting Do Not Disturb," on page 42. Forward Forwards calls coming to your phone. See "Forwarding Calls," on page 50. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 13 See "Placing a Three-Way Conference Call," on page 44. Copy Copies the selected ...Disconnects a call transfer. ConfLx Conferences existing active calls on page 51. See "Using Your Personal Address Book," on the phone together. prevents incoming calls from the Call History list). EditDial Edits a number before dialing. GrPickup Allows you can edit ...
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... in the MP3 Playlist). See "Redialing," on page 48. Useful after changing a configuration or when you to the Cisco SPA 525G2. Save Saves your Bluetoothenabled mobile phone. List In some menus, shows a list of configured items (for example, a list of locations for example, ... at another extension. See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on page 41. Miss Displays the list of missed calls. Park Parks a call is on hold . Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 14 Next Moves to your changes....
... in the MP3 Playlist). See "Redialing," on page 48. Useful after changing a configuration or when you to the Cisco SPA 525G2. Save Saves your Bluetoothenabled mobile phone. List In some menus, shows a list of configured items (for example, a list of locations for example, ... at another extension. See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on page 41. Miss Displays the list of missed calls. Park Parks a call is on hold . Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 14 Next Moves to your changes....
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Unpark Connects to a parked call transfer. See "Parking a Call," on the phone. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 15 XferLX Transfers existing active calls on page 48. View Displays more information about a selected item. Using the Keypad and Buttons with Menus 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function Scan Scans for...
Unpark Connects to a parked call transfer. See "Parking a Call," on the phone. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 15 XferLX Transfers existing active calls on page 48. View Displays more information about a selected item. Using the Keypad and Buttons with Menus 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function Scan Scans for...
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... then pause (for A), press 7 three times rapidly (for r), then press 9 three times rapidly (for M); Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 16 Use the Option > Clear softkey button to backspace and delete the last character. Getting Started Entering Numbers and... enter "Mary," you to enter numbers and text using the keypad and/or softkey buttons. Available characters are shown in Fields Some fields on the IP phones require you would press 6 five times rapidly and then pause (for y). In general, the following table: Key Character Set 1 1 2 abc2ABC...
... then pause (for A), press 7 three times rapidly (for r), then press 9 three times rapidly (for M); Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 16 Use the Option > Clear softkey button to backspace and delete the last character. Getting Started Entering Numbers and... enter "Mary," you to enter numbers and text using the keypad and/or softkey buttons. Available characters are shown in Fields Some fields on the IP phones require you would press 6 five times rapidly and then pause (for y). In general, the following table: Key Character Set 1 1 2 abc2ABC...
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... brand and type of headset may require different steps for connection. In general, to the wireless headset base. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 17 To use the speakerphone, press the Speaker button (the handset can be either on page 18. &#... supported models, contact your product to connect the phone to connect a headset: • For Bluetooth headsets: See the "Connecting Bluetooth Headsets" section on or off hook). Using Wired and Wireless Headsets The SPA IP Phones support headsets from different manufacturers. Consult the documentation for...
... brand and type of headset may require different steps for connection. In general, to the wireless headset base. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 17 To use the speakerphone, press the Speaker button (the handset can be either on page 18. &#... supported models, contact your product to connect the phone to connect a headset: • For Bluetooth headsets: See the "Connecting Bluetooth Headsets" section on or off hook). Using Wired and Wireless Headsets The SPA IP Phones support headsets from different manufacturers. Consult the documentation for...
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STEP 2 Select User Preferences. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 18 Getting Started Using Phone Hardware and Accessories 1 • For wired headsets: Connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as headsets. STEP 3 Select Bluetooth Configuration. To configure the phone to work with Bluetooth devices such as shown in the following graphic: Connecting Bluetooth Headsets Your phone is Bluetooth compatible and works with your headset, first enable Bluetooth: STEP 1 Press the Setup button.
STEP 2 Select User Preferences. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 18 Getting Started Using Phone Hardware and Accessories 1 • For wired headsets: Connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as headsets. STEP 3 Select Bluetooth Configuration. To configure the phone to work with Bluetooth devices such as shown in the following graphic: Connecting Bluetooth Headsets Your phone is Bluetooth compatible and works with your headset, first enable Bluetooth: STEP 1 Press the Setup button.
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... use a Bluetooth headset, or operate with your Bluetooth-enabled mobile phone. (See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on using the Cisco SPA 525G2 with a Bluetooth headset only. STEP 2 Press the ...Phone Hardware and Accessories 1 STEP 4 With Bluetooth selected, press the Right Arrow key to choose one of the following: • Phone-Your Cisco SPA 525G2 will use the Cisco SPA 525G2 with a Bluetoothenabled mobile phone. • Both-Your Cisco SPA 525G2 will pair with your mobile phone.) Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP...
... use a Bluetooth headset, or operate with your Bluetooth-enabled mobile phone. (See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on using the Cisco SPA 525G2 with a Bluetooth headset only. STEP 2 Press the ...Phone Hardware and Accessories 1 STEP 4 With Bluetooth selected, press the Right Arrow key to choose one of the following: • Phone-Your Cisco SPA 525G2 will use the Cisco SPA 525G2 with a Bluetoothenabled mobile phone. • Both-Your Cisco SPA 525G2 will pair with your mobile phone.) Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP...
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Ensure the headset is activated first. Consult the user documentation for your Bluetooth headset may vary. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 20 NOTE Depending on the network environment (for example, the number of Bluetooth devices and noise level), your headset for your ...to turn to lift the receiver off hook before speaking or listening through the headset. • To use your headset with the SPA IP Phone may not appear on the found devices, select your headset is powered on. See the user documentation for your Bluetooth headset for your ...
Ensure the headset is activated first. Consult the user documentation for your Bluetooth headset may vary. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 20 NOTE Depending on the network environment (for example, the number of Bluetooth devices and noise level), your headset for your ...to turn to lift the receiver off hook before speaking or listening through the headset. • To use your headset with the SPA IP Phone may not appear on the found devices, select your headset is powered on. See the user documentation for your Bluetooth headset for your ...
