User Manual
Page 4
... 7 Overview of the Cisco SPA 525G/525G2 IP Phone 8 Caring for Your Phone 9 Understanding Your Phone's Lines and Buttons 10 Phone Components 10 Softkey Buttons ...Headsets 17 Connecting the Headset 17 Connecting Bluetooth Headsets 18 Using a Headset with Your IP Phone 20 Switching Between the Handset/Headset/Speakerphone During a Call 21 Chapter 2: Installing Your Phone 22 Before You Begin 23 Connecting the Handset 23 (Optional) Attaching the Desk Stand 25 (Optional) Mounting the Phone to the Wall 26 Connecting Your Phone's Power 28 Cisco Small Business IP Phone...
... 7 Overview of the Cisco SPA 525G/525G2 IP Phone 8 Caring for Your Phone 9 Understanding Your Phone's Lines and Buttons 10 Phone Components 10 Softkey Buttons ...Headsets 17 Connecting the Headset 17 Connecting Bluetooth Headsets 18 Using a Headset with Your IP Phone 20 Switching Between the Handset/Headset/Speakerphone During a Call 21 Chapter 2: Installing Your Phone 22 Before You Begin 23 Connecting the Handset 23 (Optional) Attaching the Desk Stand 25 (Optional) Mounting the Phone to the Wall 26 Connecting Your Phone's Power 28 Cisco Small Business IP Phone...
User Manual
Page 7
... 77 Charging Your Mobile Phone Using Your Cisco SPA 525G2 78 Playing MP3 Files on Your Phone 78 Creating the Playlist 78 Playing Songs 79 Changing the Left and Right Channel for Stereo Headsets 80 Using the Paging Feature 81 Paging Another Phone 81 Paging a Group of Phones 81 Configuring Auto Answer 81 Cisco Small Business IP Phone SPA 525G/G2...
... 77 Charging Your Mobile Phone Using Your Cisco SPA 525G2 78 Playing MP3 Files on Your Phone 78 Creating the Playlist 78 Playing Songs 79 Changing the Left and Right Channel for Stereo Headsets 80 Using the Paging Feature 81 Paging Another Phone 81 Paging a Group of Phones 81 Configuring Auto Answer 81 Cisco Small Business IP Phone SPA 525G/G2...
User Manual
Page 11
...-in Wireless-G connection. Getting Started Overview of the Cisco SPA 525G/525G2 IP Phone 1 Overview of the Cisco SPA 525G/525G2 IP Phone The Cisco SPA 525G/525G2 IP Phone is a full-featured VoIP (Voice over Internet Protocol) phone that provide voice communication over Ethernet (PoE), or use a separate power adapter (PA-100). Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 8 Calls...
...-in Wireless-G connection. Getting Started Overview of the Cisco SPA 525G/525G2 IP Phone 1 Overview of the Cisco SPA 525G/525G2 IP Phone The Cisco SPA 525G/525G2 IP Phone is a full-featured VoIP (Voice over Internet Protocol) phone that provide voice communication over Ethernet (PoE), or use a separate power adapter (PA-100). Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 8 Calls...
User Manual
Page 12
... only) • AUX port (to attach a Cisco SPA 500S attendant console) • Bluetooth capability for headset support • Bluetooth capability for mobile phone pairing (Cisco SPA 525G2 model) • 2.5mm stereo earphone jack for headset • Wireless-G client support • Kensington security slot support Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be...
... only) • AUX port (to attach a Cisco SPA 500S attendant console) • Bluetooth capability for headset support • Bluetooth capability for mobile phone pairing (Cisco SPA 525G2 model) • 2.5mm stereo earphone jack for headset • Wireless-G client support • Kensington security slot support Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be...
User Manual
Page 15
...16 Keypad Press keys to turn the headset on hook). 14 Headset button Press to enter alphabetic characters in alphabetical order). Different softkey buttons display depending on the phone screen or menu that runs on your phone. Press the Right Arrow or Left... Add Adds a new item (for example, a new directory entry). Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 12 Getting Started Understanding Your Phone's Lines and Buttons 1 Table 1 IP Phone Components # Phone Feature Description 13 Volume button Press + to see additional softkeys. When the...
...16 Keypad Press keys to turn the headset on hook). 14 Headset button Press to enter alphabetic characters in alphabetical order). Different softkey buttons display depending on the phone screen or menu that runs on your phone. Press the Right Arrow or Left... Add Adds a new item (for example, a new directory entry). Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 12 Getting Started Understanding Your Phone's Lines and Buttons 1 Table 1 IP Phone Components # Phone Feature Description 13 Volume button Press + to see additional softkeys. When the...
User Manual
Page 20
... the latest supported models, contact your particular headset for more information. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 17 Using Wired and Wireless Headsets The SPA IP Phones support headsets from different manufacturers. Getting Started Using Phone Hardware and Accessories 1 Using Phone Hardware and Accessories Using the Speakerphone The SPA IP Phones provide a speakerphone. In general, to the wireless...
... the latest supported models, contact your particular headset for more information. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 17 Using Wired and Wireless Headsets The SPA IP Phones support headsets from different manufacturers. Getting Started Using Phone Hardware and Accessories 1 Using Phone Hardware and Accessories Using the Speakerphone The SPA IP Phones provide a speakerphone. In general, to the wireless...
User Manual
Page 21
STEP 3 Select Bluetooth Configuration. To configure the phone to work with Bluetooth devices such as headsets. STEP 2 Select User Preferences. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 18 Getting Started Using Phone Hardware and Accessories 1 • For wired headsets: Connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: Connecting Bluetooth Headsets Your phone is Bluetooth compatible and works with your headset, first enable Bluetooth: STEP 1 Press the Setup button.
STEP 3 Select Bluetooth Configuration. To configure the phone to work with Bluetooth devices such as headsets. STEP 2 Select User Preferences. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 18 Getting Started Using Phone Hardware and Accessories 1 • For wired headsets: Connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: Connecting Bluetooth Headsets Your phone is Bluetooth compatible and works with your headset, first enable Bluetooth: STEP 1 Press the Setup button.
User Manual
Page 22
...-enabled mobile phone. (See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on page 65 for more information on using the Cisco SPA 525G2 with a Bluetooth headset only. STEP...headset: STEP 1 Enable Bluetooth as described above. Getting Started Using Phone Hardware and Accessories 1 STEP 4 With Bluetooth selected, press the Right Arrow key to choose one of the following: • Phone-Your Cisco SPA 525G2 will use the Cisco SPA 525G2 with a Bluetoothenabled mobile phone. • Both-Your Cisco SPA 525G2 will pair with your mobile phone.) Cisco Small Business IP Phone...
...-enabled mobile phone. (See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on page 65 for more information on using the Cisco SPA 525G2 with a Bluetooth headset only. STEP...headset: STEP 1 Enable Bluetooth as described above. Getting Started Using Phone Hardware and Accessories 1 STEP 4 With Bluetooth selected, press the Right Arrow key to choose one of the following: • Phone-Your Cisco SPA 525G2 will use the Cisco SPA 525G2 with a Bluetoothenabled mobile phone. • Both-Your Cisco SPA 525G2 will pair with your mobile phone.) Cisco Small Business IP Phone...
User Manual
Page 23
... press the headset button to use a Bluetooth headset, make sure your Bluetooth headset. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 20 Using a Headset with Your IP Phone NOTE Steps to answer a ringing call . STEP 7 Press Scan to scan for your Bluetooth headset for more information. • To use a wired headset, press the Headset button on your Bluetooth headset to answer...
... press the headset button to use a Bluetooth headset, make sure your Bluetooth headset. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 20 Using a Headset with Your IP Phone NOTE Steps to answer a ringing call . STEP 7 Press Scan to scan for your Bluetooth headset for more information. • To use a wired headset, press the Headset button on your Bluetooth headset to answer...
User Manual
Page 24
...used during a call. To switch from the speakerphone to a headset, press the Headset button. To switch from the speakerphone to the handset, pick up the handset. The handset can be on the hook. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 21 Getting Started ...Using Phone Hardware and Accessories 1 Switching Between the Handset/Headset/Speakerphone During a Call Any of these audio devices can be used at a...
...used during a call. To switch from the speakerphone to a headset, press the Headset button. To switch from the speakerphone to the handset, pick up the handset. The handset can be on the hook. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 21 Getting Started ...Using Phone Hardware and Accessories 1 Switching Between the Handset/Headset/Speakerphone During a Call Any of these audio devices can be used at a...
User Manual
Page 43
Ask your phone administrator. The call in , choose one of the following options: • Press the Answer softkey. (Press the Ignore softkey to ignore the incoming call , do one of these : • Pick up the receiver. • Press the Speaker button. • Press the Headset button. • Press a green ... softkey. STEP 2 Press the Select button or Dial to the first call, press the flashing red line button, or select the call . Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 40 See "Enabling Dial Assistance," on page 61 for more information on the screen after you begin...
Ask your phone administrator. The call in , choose one of the following options: • Press the Answer softkey. (Press the Ignore softkey to ignore the incoming call , do one of these : • Pick up the receiver. • Press the Speaker button. • Press the Headset button. • Press a green ... softkey. STEP 2 Press the Select button or Dial to the first call, press the flashing red line button, or select the call . Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 40 See "Enabling Dial Assistance," on page 61 for more information on the screen after you begin...
User Manual
Page 44
A series of beeps indicates the call adjusts the volume of the phone's ringer. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 41 Pressing the Volume button while not on a call is on hold. The button lights red. Resuming a Call ... To put on hold , press the Hold button. If you have multiple calls, all calls are put a call . Using Mute To mute the phone microphone, speaker, or headset microphone, press the Mute button on the Volume button to increase the volume, or press - to unmute. Press Save. Press the Mute button again...
A series of beeps indicates the call adjusts the volume of the phone's ringer. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 41 Pressing the Volume button while not on a call is on hold. The button lights red. Resuming a Call ... To put on hold , press the Hold button. If you have multiple calls, all calls are put a call . Using Mute To mute the phone microphone, speaker, or headset microphone, press the Mute button on the Volume button to increase the volume, or press - to unmute. Press Save. Press the Mute button again...
User Manual
Page 68
... a wireless Bluetooth-enabled headset. (See "Connecting Bluetooth Headsets" on your Bluetooth-enabled mobile phone and Cisco SPA 525G2. See the list of your Cisco IP phone in -progress calls between your mobile phone and the Cisco SPA 525G2. • Import your mobile phone address book to allow ...button, select Speed Dial, choose the number, and press Dial. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 65 Using Advanced Phone Features Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone 4 To call one of your configured speed dial numbers, choose...
... a wireless Bluetooth-enabled headset. (See "Connecting Bluetooth Headsets" on your Bluetooth-enabled mobile phone and Cisco SPA 525G2. See the list of your Cisco IP phone in -progress calls between your mobile phone and the Cisco SPA 525G2. • Import your mobile phone address book to allow ...button, select Speed Dial, choose the number, and press Dial. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 65 Using Advanced Phone Features Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone 4 To call one of your configured speed dial numbers, choose...
User Manual
Page 70
... the number of Bluetooth devices and noise level), your mobile phone. STEP 8 In the Select a Bluetooth Device to Pair list, select the mobile phone to which you want to enter the profile screen. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 67 STEP 3... device with a Bluetooth-enabled mobile phone. • Both-Your Cisco SPA 525G2 will operate with your Bluetooth-enabled mobile phone or operate with a Bluetooth headset. (See "Connecting Bluetooth Headsets" section on page 18 for more information on Bluetooth headsets.) NOTE Your Cisco SPA 525G2 will connect to only ...
... the number of Bluetooth devices and noise level), your mobile phone. STEP 8 In the Select a Bluetooth Device to Pair list, select the mobile phone to which you want to enter the profile screen. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 67 STEP 3... device with a Bluetooth-enabled mobile phone. • Both-Your Cisco SPA 525G2 will operate with your Bluetooth-enabled mobile phone or operate with a Bluetooth headset. (See "Connecting Bluetooth Headsets" section on page 18 for more information on Bluetooth headsets.) NOTE Your Cisco SPA 525G2 will connect to only ...
User Manual
Page 73
... not connected. • Blue icon-Bluetooth is enabled and the Cisco SPA 525G2 is connected to a headset. • Green icon-Bluetooth is enabled and the Cisco SPA 525G2 is disabled • Gray icon- To verify the mobile phone configuration: Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 70 The display name can vary depending on...
... not connected. • Blue icon-Bluetooth is enabled and the Cisco SPA 525G2 is connected to a headset. • Green icon-Bluetooth is enabled and the Cisco SPA 525G2 is disabled • Gray icon- To verify the mobile phone configuration: Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 70 The display name can vary depending on...
User Manual
Page 83
...Right Arrow key to set Swap L/R Channel to Audio Preferences and press Select. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 80 The icon on Your Phone 4 To switch the audio destination between the speaker, headset, and handset, press the Up Arrow or Down Arrow key. STEP 2 ... Changing the Left and Right Channel for Stereo Headsets When using a stereo headset inserted into the Cisco SPA 525G/525G2, you may need to switch the audio left and right channels to User Preferences and press Select. Using Advanced Phone Features Playing MP3 Files on the left above ...
...Right Arrow key to set Swap L/R Channel to Audio Preferences and press Select. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 80 The icon on Your Phone 4 To switch the audio destination between the speaker, headset, and handset, press the Up Arrow or Down Arrow key. STEP 2 ... Changing the Left and Right Channel for Stereo Headsets When using a stereo headset inserted into the Cisco SPA 525G/525G2, you may need to switch the audio left and right channels to User Preferences and press Select. Using Advanced Phone Features Playing MP3 Files on the left above ...
User Manual
Page 105
... you need to select the firmware file from http://www.cisco.com/go/smallbiz. STEP 4 Browse to download the latest version from your PC. STEP 3 Click Firmware Upgrade Window. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 102 Unzip ...the file to the web interface. The firmware is activated first. STEP 2 Choose the Firmware Upgrade tab. Click Submit. Using the Web Interface Upgrading Firmware 5 Bluetooth Profiles If you have both a headset and a Bluetooth-enabled phone...
... you need to select the firmware file from http://www.cisco.com/go/smallbiz. STEP 4 Browse to download the latest version from your PC. STEP 3 Click Firmware Upgrade Window. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 102 Unzip ...the file to the web interface. The firmware is activated first. STEP 2 Choose the Firmware Upgrade tab. Click Submit. Using the Web Interface Upgrading Firmware 5 Bluetooth Profiles If you have both a headset and a Bluetooth-enabled phone...
Administration Guide
Page 17
... The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. Calls can be made or received with a handset, a headset, or a speaker. 2 Getting Started Overview This chapter contains basic information on Cisco SPA and Wireless-G IP Phones. Cisco SPA and Wireless IP Phone Administration...
... The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. Calls can be made or received with a handset, a headset, or a speaker. 2 Getting Started Overview This chapter contains basic information on Cisco SPA and Wireless-G IP Phones. Cisco SPA and Wireless IP Phone Administration...
Administration Guide
Page 64
...Paging Serv, choose yes. 62 Cisco SPA and Wireless IP Phone Administration Guide STEP 2 Click Admin Login and advanced. Group Paging (Limited to the web administration interface. If the client station is on unless the handset or headset is initiated. STEP 3 Click the Phone tab. STEP 3 Click the ... (Intercom) The paging, or intercom feature, allows two types of phones (SPA525G). see Configuring a Phone to automatically accept pages (see below) Group Paging lets the user page all the client stations at once (SPA9X2/SPA525G), or page groups of paging: Single Page A user can only listen...
...Paging Serv, choose yes. 62 Cisco SPA and Wireless IP Phone Administration Guide STEP 2 Click Admin Login and advanced. Group Paging (Limited to the web administration interface. If the client station is on unless the handset or headset is initiated. STEP 3 Click the Phone tab. STEP 3 Click the ... (Intercom) The paging, or intercom feature, allows two types of phones (SPA525G). see Configuring a Phone to automatically accept pages (see below) Group Paging lets the user page all the client stations at once (SPA9X2/SPA525G), or page groups of paging: Single Page A user can only listen...
Administration Guide
Page 74
.... These settings can configure default audio volume settings for the handset. Sets the volume for the headset. 72 Cisco SPA and Wireless IP Phone Administration Guide You can change the following settings: Parameter Ringer Volume Speaker Volume Handset Volume Headset Volume Description Sets the volume for the ringer. STEP 2 Click Admin Login and advanced. STEP...
.... These settings can configure default audio volume settings for the handset. Sets the volume for the headset. 72 Cisco SPA and Wireless IP Phone Administration Guide You can change the following settings: Parameter Ringer Volume Speaker Volume Handset Volume Headset Volume Description Sets the volume for the ringer. STEP 2 Click Admin Login and advanced. STEP...