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... Calls to a Single Number 45 Forwarding Calls When Your Phone is Busy 45 Forwarding Calls When You Don't Answer the Phone 46 Delaying Call Forwarding When You Don't Answer the Phone 46 Stopping Call Forwarding 46 Setting Do Not Disturb 46 Configuring Call Waiting 47 Picking Up a Call 48 Parking a ... Deleting an Entry from the Call History Lists 56 Saving a Call History List Number to Your Directory 56 Setting or Changing a Phone Password 56 Logging In and Logging Out of Your Phone 57 Accessing Voicemail 58 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 3
... Calls to a Single Number 45 Forwarding Calls When Your Phone is Busy 45 Forwarding Calls When You Don't Answer the Phone 46 Delaying Call Forwarding When You Don't Answer the Phone 46 Stopping Call Forwarding 46 Setting Do Not Disturb 46 Configuring Call Waiting 47 Picking Up a Call 48 Parking a ... Deleting an Entry from the Call History Lists 56 Saving a Call History List Number to Your Directory 56 Setting or Changing a Phone Password 56 Logging In and Logging Out of Your Phone 57 Accessing Voicemail 58 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 3
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... 77 Charging Your Mobile Phone Using Your Cisco SPA 525G2 78 Playing MP3 Files on Your Phone 78 Creating the Playlist 78 Playing Songs 79 Changing the Left and Right Channel for Stereo Headsets 80 Using the Paging Feature 81 Paging Another Phone 81 Paging a Group of Phones 81 Configuring Auto Answer 81 Cisco Small Business IP Phone SPA 525G/G2...
... 77 Charging Your Mobile Phone Using Your Cisco SPA 525G2 78 Playing MP3 Files on Your Phone 78 Creating the Playlist 78 Playing Songs 79 Changing the Left and Right Channel for Stereo Headsets 80 Using the Paging Feature 81 Paging Another Phone 81 Paging a Group of Phones 81 Configuring Auto Answer 81 Cisco Small Business IP Phone SPA 525G/G2...
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... Not Disturb Configuring Call Forwarding Configuring Call Waiting Blocking Caller ID Blocking Anonymous Calls Viewing Call History Lists Creating Speed Dials Contents 82 82 82 83 83 84 85 85 86 87 88 90 90 90 91 91 92 92 93 94 95 95 96 97 98 98 99 99 100 Cisco Small Business IP Phone SPA...
... Not Disturb Configuring Call Forwarding Configuring Call Waiting Blocking Caller ID Blocking Anonymous Calls Viewing Call History Lists Creating Speed Dials Contents 82 82 82 83 83 84 85 85 86 87 88 90 90 90 91 91 92 92 93 94 95 95 96 97 98 98 99 99 100 Cisco Small Business IP Phone SPA...
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Contents Configuring Wi-Fi Configuring Bluetooth Bluetooth Mode Bluetooth Profiles Upgrading Firmware Chapter 6: Using the Cisco SPA 500S Attendant Console Connecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP Phone Connecting a Single Cisco SPA 500S Connecting a Second Cisco SPA 500S Configuring the Cisco SPA 500S Using the Cisco SPA 500S Monitoring the Cisco SPA 500S Appendix A: Where to Go From Here 100 101 101 102 102 103 104 105 109 110 111 112 113 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 6
Contents Configuring Wi-Fi Configuring Bluetooth Bluetooth Mode Bluetooth Profiles Upgrading Firmware Chapter 6: Using the Cisco SPA 500S Attendant Console Connecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP Phone Connecting a Single Cisco SPA 500S Connecting a Second Cisco SPA 500S Configuring the Cisco SPA 500S Using the Cisco SPA 500S Monitoring the Cisco SPA 500S Appendix A: Where to Go From Here 100 101 101 102 102 103 104 105 109 110 111 112 113 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 6
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... phone's configuration menu to configure features and preferences (such as your directory and speed dials), access your call history, and set up functions (such as call forwarding). 12 Mute button Press to mute or unmute the phone. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 11 Getting Started Understanding Your Phone's Lines and Buttons 1 Table 1 IP Phone Components # Phone...
... phone's configuration menu to configure features and preferences (such as your directory and speed dials), access your call history, and set up functions (such as call forwarding). 12 Mute button Press to mute or unmute the phone. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 11 Getting Started Understanding Your Phone's Lines and Buttons 1 Table 1 IP Phone Components # Phone...
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...designated "park" number. PickUp Allows you unpark it, or the caller disconnects. Resume Resumes a call is on an active shared line. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 14 Ignore Ignores an incoming call on hold on hold . Next Moves to update information ...menus, shows a list of configured items (for example, a list of locations for weather or news). See "Putting a Call on Hold," on page 65. See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on page 41. Useful after changing a configuration or when you copied into...
...designated "park" number. PickUp Allows you unpark it, or the caller disconnects. Resume Resumes a call is on an active shared line. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 14 Ignore Ignores an incoming call on hold on hold . Next Moves to update information ...menus, shows a list of configured items (for example, a list of locations for weather or news). See "Putting a Call on Hold," on page 65. See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on page 41. Useful after changing a configuration or when you copied into...
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STEP 3 Select Bluetooth Configuration. Getting Started Using Phone Hardware and Accessories 1 • For wired headsets: Connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as headsets. STEP 2 Select User Preferences. To configure the phone to work with Bluetooth devices such as shown in the following graphic: Connecting Bluetooth Headsets Your phone is Bluetooth compatible and works with your headset, first enable Bluetooth: STEP 1 Press the Setup button. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 18
STEP 3 Select Bluetooth Configuration. Getting Started Using Phone Hardware and Accessories 1 • For wired headsets: Connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as headsets. STEP 2 Select User Preferences. To configure the phone to work with Bluetooth devices such as shown in the following graphic: Connecting Bluetooth Headsets Your phone is Bluetooth compatible and works with your headset, first enable Bluetooth: STEP 1 Press the Setup button. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 18
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STEP 3 Scroll to Bluetooth Configuration and press Select. STEP 5 Press Save. Choose this option if you will not use a Bluetooth headset, or operate with your Bluetooth-enabled mobile phone. (See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on page 65 for your mobile phone.) Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 19...
STEP 3 Scroll to Bluetooth Configuration and press Select. STEP 5 Press Save. Choose this option if you will not use a Bluetooth headset, or operate with your Bluetooth-enabled mobile phone. (See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on page 65 for your mobile phone.) Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 19...
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... range of the Cisco SPA 525G2, the order of devices in the Bluetooth Configuration > Bluetooth Profiles list is used, and the device with a higher priority is powered on and has Bluetooth activated, and retry the scan. NOTE Depending on your headset with Your IP Phone NOTE Steps to ...; To use your Bluetooth headset to answer a ringing call . Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 20 Using a Headset with the SPA IP Phone may not appear on your headset. Press the Headset button on your phone (or, if supported, press the Answer button on the found devices...
... range of the Cisco SPA 525G2, the order of devices in the Bluetooth Configuration > Bluetooth Profiles list is used, and the device with a higher priority is powered on and has Bluetooth activated, and retry the scan. NOTE Depending on your headset with Your IP Phone NOTE Steps to ...; To use your Bluetooth headset to answer a ringing call . Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 20 Using a Headset with the SPA IP Phone may not appear on your headset. Press the Headset button on your phone (or, if supported, press the Answer button on the found devices...
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..., press the Left or Right Arrow key to Network Configuration and press Select. STEP 2 Press the Setup button on the phone, it and reboot the phone. STEP 3 Scroll to turn Wi-Fi On. Press the Save softkey. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 32 If... an Ethernet connection is used instead of the Wi-Fi connection. Installing Your Phone Connecting Your Phone to the Computer Network 2 The following example shows WPA information for...
..., press the Left or Right Arrow key to Network Configuration and press Select. STEP 2 Press the Setup button on the phone, it and reboot the phone. STEP 3 Scroll to turn Wi-Fi On. Press the Save softkey. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 32 If... an Ethernet connection is used instead of the Wi-Fi connection. Installing Your Phone Connecting Your Phone to the Computer Network 2 The following example shows WPA information for...
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...network profile. View the Wireless tab or window. STEP 1 In the Wireless Configuration window, select Wi-Fi Protected Setup. b. PIN Configuration a. Connect to your router's web interface using a web browser. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 33 Using Wi-Fi Protected ...Setup with the Cisco SPA 525G/525G2 If your router has a WPS button,...
...network profile. View the Wireless tab or window. STEP 1 In the Wireless Configuration window, select Wi-Fi Protected Setup. b. PIN Configuration a. Connect to your router's web interface using a web browser. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 33 Using Wi-Fi Protected ...Setup with the Cisco SPA 525G/525G2 If your router has a WPS button,...
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... the network. STEP 3 Select Wireless Profile. STEP 4 Do one of available networks, scroll to the desired network and click Add to enter the Wi-Fi Configuration screen. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 34 To add the connection as a profile, press OK. Manually Adding a Wireless Profile on the...
... the network. STEP 3 Select Wireless Profile. STEP 4 Do one of available networks, scroll to the desired network and click Add to enter the Wi-Fi Configuration screen. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 34 To add the connection as a profile, press OK. Manually Adding a Wireless Profile on the...
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... the Cipher Type (TKIP or AES CCMP) and the shared key. STEP 4 To save as a wireless profile, press Save. Installing Your Phone Connecting Your Phone to the Computer Network 2 STEP 3 (Optional) Press the Right Arrow key under Security Mode to set the security options: • WEP-... (TKIP or AES CCMP) and the EAP Type: - Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 35 TTLS-Enter the anonymous ID, choose whether the phone should check for the server certificate, enter the User ID, and configure the Root certificate and User certificate (see the "Uploading Security...
... the Cipher Type (TKIP or AES CCMP) and the shared key. STEP 4 To save as a wireless profile, press Save. Installing Your Phone Connecting Your Phone to the Computer Network 2 STEP 3 (Optional) Press the Right Arrow key under Security Mode to set the security options: • WEP-... (TKIP or AES CCMP) and the EAP Type: - Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 35 TTLS-Enter the anonymous ID, choose whether the phone should check for the server certificate, enter the User ID, and configure the Root certificate and User certificate (see the "Uploading Security...
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...wireless security (for the server certificate, enter the User ID, and configure the Root certificate and User certificate (see the "Uploading Security Certificates to Root Certificate and press the Right Arrow key. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 36 Certificates must enter ...the Cipher Type (TKIP or AES CCMP) and the EAP Type: - Uploading Security Certificates to the Phone If you will need to upload security ...
...wireless security (for the server certificate, enter the User ID, and configure the Root certificate and User certificate (see the "Uploading Security Certificates to Root Certificate and press the Right Arrow key. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 36 Certificates must enter ...the Cipher Type (TKIP or AES CCMP) and the EAP Type: - Uploading Security Certificates to the Phone If you will need to upload security ...
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...; Press the Option softkey and choose one of the following : - Delete Entry-Delete the entry from your PC using the IP Phone Web Interface; see the "Configuring Call Forwarding" section on and press the Save softkey. b. STEP 3 Select Call Preferences. STEP 4 Scroll to Missed Calls ... no answer. Scroll to User Preferences and press Select. STEP 2 Scroll to Call History and press Select. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 44 Using Basic Phone Functions Turning the Missed Calls Shortcut On and Off 3 • If the LCD screen does not show a...
...; Press the Option softkey and choose one of the following : - Delete Entry-Delete the entry from your PC using the IP Phone Web Interface; see the "Configuring Call Forwarding" section on and press the Save softkey. b. STEP 3 Select Call Preferences. STEP 4 Scroll to Missed Calls ... no answer. Scroll to User Preferences and press Select. STEP 2 Scroll to Call History and press Select. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 44 Using Basic Phone Functions Turning the Missed Calls Shortcut On and Off 3 • If the LCD screen does not show a...
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... Forward No Ans Delay. Delaying Call Forwarding When You Don't Answer the Phone STEP 1 In the Call Preferences screen, scroll to turn call forwarding Off. STEP 3 Press Save. If you have voice mail configured, incoming callers immediately reach voice mail. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 46 STEP 2 Press the Save...
... Forward No Ans Delay. Delaying Call Forwarding When You Don't Answer the Phone STEP 1 In the Call Preferences screen, scroll to turn call forwarding Off. STEP 3 Press Save. If you have voice mail configured, incoming callers immediately reach voice mail. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 46 STEP 2 Press the Save...
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STEP 3 Press the Right Arrow key to turn Do Not Disturb Off. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 47 STEP 4 Press Save. Configuring Call Waiting Call waiting alerts you when you are on a call waiting on or off Do Not Disturb, choose one of the following options: .... If you turn Do Not Disturb on. To turn call with a status message and ringing that Do Not Disturb is incoming. Using Basic Phone Functions Configuring Call Waiting 3 To set Do Not Disturb, choose one of the following options: • Press the Clr DND softkey on your...
STEP 3 Press the Right Arrow key to turn Do Not Disturb Off. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 47 STEP 4 Press Save. Configuring Call Waiting Call waiting alerts you when you are on a call waiting on or off Do Not Disturb, choose one of the following options: .... If you turn Do Not Disturb on. To turn call with a status message and ringing that Do Not Disturb is incoming. Using Basic Phone Functions Configuring Call Waiting 3 To set Do Not Disturb, choose one of the following options: • Press the Clr DND softkey on your...
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...an extension in the group that is configured, you want to turn call from which you may have ringing calls. STEP 3 Select the call waiting On or Off. To pick up a call ringing at any extension: STEP 1 Press the Pickup button. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide ...(SIP) 48 Using Basic Phone Functions Picking Up a Call 3 STEP 4 Scroll to Call Waiting and press the Right Arrow key to pick up ...
...an extension in the group that is configured, you want to turn call from which you may have ringing calls. STEP 3 Select the call waiting On or Off. To pick up a call ringing at any extension: STEP 1 Press the Pickup button. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide ...(SIP) 48 Using Basic Phone Functions Picking Up a Call 3 STEP 4 Scroll to Call Waiting and press the Right Arrow key to pick up ...
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...one or more of the following directories available: - See the "Configuring Your Address Book" section on your PC using Lightweight Directory Access Protocol (LDAP) Using Your Personal Address Book To access the Phone Directory, press the Directory button, or press the Setup button, select... You have one of the following : - You can also view and edit the directory from your phone network configuration, you may have the following options in the address book. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 51 Use the Right Arrow key to add a new contact...
...one or more of the following directories available: - See the "Configuring Your Address Book" section on your PC using Lightweight Directory Access Protocol (LDAP) Using Your Personal Address Book To access the Phone Directory, press the Directory button, or press the Setup button, select... You have one of the following : - You can also view and edit the directory from your phone network configuration, you may have the following options in the address book. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 51 Use the Right Arrow key to add a new contact...
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...configuration. Viewing the Call History Lists To view the Call History lists: STEP 1 Press the Setup button. STEP 2 Scroll to Call History and press Select. Enter information into the fields and press Search. Using the Call History Lists You can also view the Call History Lists from your PC using the IP Phone... Web Interface. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 54 A first name may not have a corporate directory available to you want ...
...configuration. Viewing the Call History Lists To view the Call History lists: STEP 1 Press the Setup button. STEP 2 Scroll to Call History and press Select. Enter information into the fields and press Search. Using the Call History Lists You can also view the Call History Lists from your PC using the IP Phone... Web Interface. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 54 A first name may not have a corporate directory available to you want ...