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Contents Chapter 1: Getting Started 12 Overview of the Phones 12 Cisco SPA500S Attendant Console 13 Network Configurations 14 Cisco SPA 9000 Voice System 15 Cisco Unified Communications 500 Series for Small Business 16 Other SIP IP PBX Call Control Systems 16 Prerequisites 16 Upgrading Firmware... History on the Phone LCD Screen 30 Viewing the Reboot History in the SPA Status Dump File 30 Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone 30 Chapter 2: Configuring Lines and Extensions 34 Configuring Lines 34 Shared Line Appearances 34 Configuring a Line 35 ...
Contents Chapter 1: Getting Started 12 Overview of the Phones 12 Cisco SPA500S Attendant Console 13 Network Configurations 14 Cisco SPA 9000 Voice System 15 Cisco Unified Communications 500 Series for Small Business 16 Other SIP IP PBX Call Control Systems 16 Prerequisites 16 Upgrading Firmware... History on the Phone LCD Screen 30 Viewing the Reboot History in the SPA Status Dump File 30 Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone 30 Chapter 2: Configuring Lines and Extensions 34 Configuring Lines 34 Shared Line Appearances 34 Configuring a Line 35 ...
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... 40 Configuring Unused Line Keys for Call Park on the Cisco SPA525G/525G2 (MetaSwitch) 41 Configuring Audio Indication for Call ... Patterns on the Cisco SPA300 Series or Cisco SPA500 Series IP Phone 44 Configuring Extensions 46 Chapter 3: Customizing Cisco SPA and Wireless ...When Using Cisco SPA400 for Voice Mail) 50 Customizing the Startup Screen 50 Changing the Display Background (Cisco SPA300 Series and Cisco SPA500 Series...) 52 Configuring the Screen Saver 53 Configuring the LCD Contrast 55 Configuring Back Light Settings (Cisco ...
... 40 Configuring Unused Line Keys for Call Park on the Cisco SPA525G/525G2 (MetaSwitch) 41 Configuring Audio Indication for Call ... Patterns on the Cisco SPA300 Series or Cisco SPA500 Series IP Phone 44 Configuring Extensions 46 Chapter 3: Customizing Cisco SPA and Wireless ...When Using Cisco SPA400 for Voice Mail) 50 Customizing the Startup Screen 50 Changing the Display Background (Cisco SPA300 Series and Cisco SPA500 Series...) 52 Configuring the Screen Saver 53 Configuring the LCD Contrast 55 Configuring Back Light Settings (Cisco ...
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... Ring Tones 72 Configuring On-Demand Ring Tones (Cisco SPA525G/525G2) 74 User-Created MP3 Ring Tones (Cisco SPA525G/525G2) 74 Creating and Uploading Ring Tones Using the Ring Tone Utility (Cisco SPA30X and Cisco SPA50XG only) 74 Assigning a Ring Tone to ...Configuring Audio Input Gain (Cisco SPA300 Series and Cisco SPA500 Se- ries) 78 Enabling Wireless (Cisco SPA525G/525G2 only) 79 Configuring Bluetooth (Cisco SPA525G/525G2 only) 79 Enabling Bluetooth (Cisco SPA525G/525G2) 80 Using a Bluetooth Headset (Cisco SPA525G/525G2) 81 Pairing Your Cisco SPA525G2 with a Bluetooth-...
... Ring Tones 72 Configuring On-Demand Ring Tones (Cisco SPA525G/525G2) 74 User-Created MP3 Ring Tones (Cisco SPA525G/525G2) 74 Creating and Uploading Ring Tones Using the Ring Tone Utility (Cisco SPA30X and Cisco SPA50XG only) 74 Assigning a Ring Tone to ...Configuring Audio Input Gain (Cisco SPA300 Series and Cisco SPA500 Se- ries) 78 Enabling Wireless (Cisco SPA525G/525G2 only) 79 Configuring Bluetooth (Cisco SPA525G/525G2 only) 79 Enabling Bluetooth (Cisco SPA525G/525G2) 80 Using a Bluetooth Headset (Cisco SPA525G/525G2) 81 Pairing Your Cisco SPA525G2 with a Bluetooth-...
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... Settings (Cisco SPA300 Series and Cisco SPA500 Series...Music On Hold 98 Configuring Extension Mobility 98 Configuring Video Surveillance on the Cisco SPA525G/525G2 99 Configuring the User Name and Account on a Per ...the Camera 100 Entering Camera Information Into the Cisco SPA525G/525G2 Configuration Utility 100 Viewing the Video 101 Chapter 4: Configuring SIP,... SPCP, and NAT Session Initiation Protocol and Cisco IP Phones SIP Over TCP SIP Proxy Redundancy Configuring Survivable...Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
... Settings (Cisco SPA300 Series and Cisco SPA500 Series...Music On Hold 98 Configuring Extension Mobility 98 Configuring Video Surveillance on the Cisco SPA525G/525G2 99 Configuring the User Name and Account on a Per ...the Camera 100 Entering Camera Information Into the Cisco SPA525G/525G2 Configuration Utility 100 Viewing the Video 101 Chapter 4: Configuring SIP,... SPCP, and NAT Session Initiation Protocol and Cisco IP Phones SIP Over TCP SIP Proxy Redundancy Configuring Survivable...Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
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...SIP Proxy Server Configuring Subscriber Information Parameters Configuring SPCP on the Cisco SPA525G/525G2 116 122 126 127 Configuring SPCP on the Cisco SPA300 Series and Cisco SPA50XG 128 Network Address Translation (NAT) and Cisco IP Phones 128 NAT Mapping with Session Border Controller 129 NAT... Access Domains Configuring DHCP, Static IP, and PPPoE Information Setting a Static IP Address Configuring Power Settings Configuring PPPoE Settings (Cisco SPA525G/525G2 only) Setting Optional Network Parameters Configuring VLAN Settings for IP Phones 133 133 134 134 135 136 136 137 ...
...SIP Proxy Server Configuring Subscriber Information Parameters Configuring SPCP on the Cisco SPA525G/525G2 116 122 126 127 Configuring SPCP on the Cisco SPA300 Series and Cisco SPA50XG 128 Network Address Translation (NAT) and Cisco IP Phones 128 NAT Mapping with Session Border Controller 129 NAT... Access Domains Configuring DHCP, Static IP, and PPPoE Information Setting a Static IP Address Configuring Power Settings Configuring PPPoE Settings (Cisco SPA525G/525G2 only) Setting Optional Network Parameters Configuring VLAN Settings for IP Phones 133 133 134 134 135 136 136 137 ...
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... 153 Configuring the VLAN Settings 160 Configuring SSL VPN on the Cisco SPA525G/525G2 161 Configuring the VPN on the Security Appliance 162 Configuring the VPN on the Cisco SPA525G/525G2 163 Chapter 6: Provisioning Basics 166 Provisioning Capabilities 167 ... Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 177 Using HTTPS 178 Server Certificates 178 Client Certificates 179 Obtaining a Server Certificate 179 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6 Contents Configuring Cisco Discovery Protocol (CDP)...
... 153 Configuring the VLAN Settings 160 Configuring SSL VPN on the Cisco SPA525G/525G2 161 Configuring the VPN on the Security Appliance 162 Configuring the VPN on the Cisco SPA525G/525G2 163 Chapter 6: Provisioning Basics 166 Provisioning Capabilities 167 ... Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 177 Using HTTPS 178 Server Certificates 178 Client Certificates 179 Obtaining a Server Certificate 179 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6 Contents Configuring Cisco Discovery Protocol (CDP)...
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... 186 Configuring Supplementary Services (Star Codes) 187 Entering Star Code Values 187 Activating or Deactivating Supplementary Services 191 Vertical Service Announcement Codes (Cisco SPA300 and Cisco SPA500 Series) 192 Bonus Services Announcement description 192 Outbound Call Codec Selection Codes 194 Miscellaneous Parameters 194 DTMF Parameters 194 Localizing Your IP Phone...Short Timer (Complete Entry Timer) Syntax for the Interdigit Short Timer 201 201 203 205 207 208 208 209 209 210 210 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
... 186 Configuring Supplementary Services (Star Codes) 187 Entering Star Code Values 187 Activating or Deactivating Supplementary Services 191 Vertical Service Announcement Codes (Cisco SPA300 and Cisco SPA500 Series) 192 Bonus Services Announcement description 192 Outbound Call Codec Selection Codes 194 Miscellaneous Parameters 194 DTMF Parameters 194 Localizing Your IP Phone...Short Timer (Complete Entry Timer) Syntax for the Interdigit Short Timer 201 201 203 205 207 208 208 209 209 210 210 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
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...Cisco SPA500S Attendant Console Cisco SPA500S Features Setting Up the Cisco SPA500S Attendant Console Configuring the Cisco SPA 9000 for the Cisco SPA500S Configuring the BroadSoft Server for the Cisco SPA500S Configuring the Asterisk Server for the Cisco SPA500S Configuring the Cisco SPA500S Unit/Key Configuration Scripts Assigning Cisco... Field Auto-Configuration Attendant Console Parameters Monitoring the Cisco SPA500S Cisco SPA500S Unit Monitoring Notes Chapter A: Creating an LED Script LED Script Examples LED Pattern Appendix B: Cisco SPA IP Phone Field Reference Info Tab System Information...
...Cisco SPA500S Attendant Console Cisco SPA500S Features Setting Up the Cisco SPA500S Attendant Console Configuring the Cisco SPA 9000 for the Cisco SPA500S Configuring the BroadSoft Server for the Cisco SPA500S Configuring the Asterisk Server for the Cisco SPA500S Configuring the Cisco SPA500S Unit/Key Configuration Scripts Assigning Cisco... Field Auto-Configuration Attendant Console Parameters Monitoring the Cisco SPA500S Cisco SPA500S Unit Monitoring Notes Chapter A: Creating an LED Script LED Script Examples LED Pattern Appendix B: Cisco SPA IP Phone Field Reference Info Tab System Information...
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... and Static IP Settings Power Settings (SPA50X/) PPPoE Settings (Cisco SPA525G/525G2 Only) Optional Network Configuration VLAN Settings Wi-Fi Settings (Cisco SPA525G/525G2 Only) Bluetooth Settings (Cisco SPA525G/525G2 Only) VPN Settings (Cisco SPA525G/525G2 Only) SIP Tab SIP Parameters SIP Timer Values... Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (Cisco SPA525G/525G2 Only) Language (Cisco SPA525G/525G2 Only) Miscellaneous Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Contents 235 237 237 238 240 241 241 242 243 244...
... and Static IP Settings Power Settings (SPA50X/) PPPoE Settings (Cisco SPA525G/525G2 Only) Optional Network Configuration VLAN Settings Wi-Fi Settings (Cisco SPA525G/525G2 Only) Bluetooth Settings (Cisco SPA525G/525G2 Only) VPN Settings (Cisco SPA525G/525G2 Only) SIP Tab SIP Parameters SIP Timer Values... Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (Cisco SPA525G/525G2 Only) Language (Cisco SPA525G/525G2 Only) Miscellaneous Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide Contents 235 237 237 238 240 241 241 242 243 244...
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... Phone Tab 279 General 280 Line Key 283 Miscellaneous Line Key Settings 284 Line Key LED Pattern 285 Supplementary Services 287 Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series) 289 Ring Tone (WIP310) 291 Auto Input Gain (dB) 291 Multiple Paging Group Parameters 293 BroadSoft Settings 293 Lightweight ...Information 313 Audio Configuration 314 Dial Plan 318 User Tab 318 Call Forward 319 Speed Dial 319 Supplementary Services 320 Camera Settings (Cisco SPA525G/525G2) 320 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
... Phone Tab 279 General 280 Line Key 283 Miscellaneous Line Key Settings 284 Line Key LED Pattern 285 Supplementary Services 287 Ring Tone (Cisco SPA300 Series and Cisco SPA500 Series) 289 Ring Tone (WIP310) 291 Auto Input Gain (dB) 291 Multiple Paging Group Parameters 293 BroadSoft Settings 293 Lightweight ...Information 313 Audio Configuration 314 Dial Plan 318 User Tab 318 Call Forward 319 Speed Dial 319 Supplementary Services 320 Camera Settings (Cisco SPA525G/525G2) 320 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
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Contents Web Information Service Settings (Cisco SPA525G/525G2) Audio Volume Screen (Cisco SPA525G/525G2) Attendant Console Tab (Cisco SPA500 Series) General Unit 2 Attendant Console Status Cisco SPA525G/525G2-Specific Tabs Wi-Fi Bluetooth Personal Address Book Call History Speed Dials Firmware Upgrade Appendix C: Where to Go From Here 320 320 321 323 323 324 324 325 325 326 327 328 328 328 329 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11
Contents Web Information Service Settings (Cisco SPA525G/525G2) Audio Volume Screen (Cisco SPA525G/525G2) Attendant Console Tab (Cisco SPA500 Series) General Unit 2 Attendant Console Status Cisco SPA525G/525G2-Specific Tabs Wi-Fi Bluetooth Personal Address Book Call History Speed Dials Firmware Upgrade Appendix C: Where to Go From Here 320 320 321 323 323 324 324 325 325 326 327 328 328 328 329 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11
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...SPA301 Screen No Lines 1 Softkeys None Navigation Button No Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 12 1 Getting Started This chapter contains basic information on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP Phones in the following sections: •... Utility, page 21 • Viewing Phone Information, page 28 • Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone, page 30 Overview of the Phones The Cisco SPA IP Phone family is a line of traditional business phones, such as call forwarding, redialing,...
...SPA301 Screen No Lines 1 Softkeys None Navigation Button No Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 12 1 Getting Started This chapter contains basic information on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP Phones in the following sections: •... Utility, page 21 • Viewing Phone Information, page 28 • Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone, page 30 Overview of the Phones The Cisco SPA IP Phone family is a line of traditional business phones, such as call forwarding, redialing,...
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...SPA501G Screen Lines 128 X 64 3 monochrome LCD Paper labels 8 SPA502G SPA504G SPA508G SPA509G SPA525G/ SPA525G2 WIP310 128 X 64 1 monochrome LCD with the Cisco SPA300 Series and Cisco SPA500 Series IP Phone models to an IP phone, for dialing, call transfer, ... features, see Chapter 9, "Configuring the Cisco SPA500S Attendant Console." The Cisco SPA500S has 32 buttons for 64 buttons. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 13 Cisco SPA500S Attendant Console The Cisco SPA500S Attendant Console is used with 4 backlight...
...SPA501G Screen Lines 128 X 64 3 monochrome LCD Paper labels 8 SPA502G SPA504G SPA508G SPA509G SPA525G/ SPA525G2 WIP310 128 X 64 1 monochrome LCD with the Cisco SPA300 Series and Cisco SPA500 Series IP Phone models to an IP phone, for dialing, call transfer, ... features, see Chapter 9, "Configuring the Cisco SPA500S Attendant Console." The Cisco SPA500S has 32 buttons for 64 buttons. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 13 Cisco SPA500S Attendant Console The Cisco SPA500S Attendant Console is used with 4 backlight...
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... phone network, or with any vendor's IP PBX system that supports SIP. however, your service provider. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 14 Getting Started Network Configurations 1 Network Configurations The Cisco SPA IP Phones support Session Initiation Protocol (SIP) or Smart Phone Control Protocol (SPCP). The...
... phone network, or with any vendor's IP PBX system that supports SIP. however, your service provider. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 14 Getting Started Network Configurations 1 Network Configurations The Cisco SPA IP Phones support Session Initiation Protocol (SIP) or Smart Phone Control Protocol (SPCP). The...
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... (VoIP) telephone system that supports SIP. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 15 At minimum, the Cisco SPA 9000 Voice System includes a Cisco SPA 9000 IP PBX and one or more information, see the Cisco SPA 9000 Voice System Administration Guide. The Cisco SPA 400 also provides local voice mail...
... (VoIP) telephone system that supports SIP. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 15 At minimum, the Cisco SPA 9000 Voice System includes a Cisco SPA 9000 IP PBX and one or more information, see the Cisco SPA 9000 Voice System Administration Guide. The Cisco SPA 400 also provides local voice mail...
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... SIP for call control system, such as such as a Cisco SPA Cisco SPA 9000, Cisco Unified Communications 500 Series for Cisco SPA525G/525G2 and WIP310). 3. Set up your Cisco SPA IP Phones. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 Getting Started Prerequisites 1 Cisco Unified Communications 500 Series for Small Business The...
... SIP for call control system, such as such as a Cisco SPA Cisco SPA 9000, Cisco Unified Communications 500 Series for Cisco SPA525G/525G2 and WIP310). 3. Set up your Cisco SPA IP Phones. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 Getting Started Prerequisites 1 Cisco Unified Communications 500 Series for Small Business The...
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... is loaded onto an HTTP/ TFTP server and is accessed by a user's phone when it is downloaded by a web browser. See the Cisco WIP310 User Guide for more information. See the "Upgrading, Resyncing, and Rebooting Phones" section on page 171. See the... Cisco SPA 9000 Voice System Setup Wizard User Guide. (Note: The Setup Wizard does not support the Cisco SPA300 Series IP Phones.) • Autoprovisioning-A configuration file that includes upgrade information is powered on. Cisco SPA525G/525G2 • Configuration Utility (Cisco SPA525G/525G2)-You can use the ...
... is loaded onto an HTTP/ TFTP server and is accessed by a user's phone when it is downloaded by a web browser. See the Cisco WIP310 User Guide for more information. See the "Upgrading, Resyncing, and Rebooting Phones" section on page 171. See the... Cisco SPA 9000 Voice System Setup Wizard User Guide. (Note: The Setup Wizard does not support the Cisco SPA300 Series IP Phones.) • Autoprovisioning-A configuration file that includes upgrade information is powered on. Cisco SPA525G/525G2 • Configuration Utility (Cisco SPA525G/525G2)-You can use the ...
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...(*) button four times. The firmware version is recited. Cisco SPA303, Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco SPA509G STEP 1 Press the Setup button. STEP 3 Select Product Information. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 STEP 2 In the IVR menu, enter 150,...then press #. STEP 2 Scroll to Product Info and then press Select. The current firmware is displayed under Software Version. Cisco SPA525G, 525G2 STEP 1 Press the Setup button. WIP310 STEP 1 In the Home screen, press the Options, highlight Phone Info,...
...(*) button four times. The firmware version is recited. Cisco SPA303, Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco SPA509G STEP 1 Press the Setup button. STEP 3 Select Product Information. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 STEP 2 In the IVR menu, enter 150,...then press #. STEP 2 Scroll to Product Info and then press Select. The current firmware is displayed under Software Version. Cisco SPA525G, 525G2 STEP 1 Press the Setup button. WIP310 STEP 1 In the Home screen, press the Options, highlight Phone Info,...
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... IP address is recited. Cisco SPA301, Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco SPA509G STEP 1 Press the Setup button. STEP 2 Scroll to Phone Info. STEP 2 Press the Select key and navigate to Network and press Select. The IP address is recited. The IP Address is displayed. Cisco SPA525G, 525G2 STEP 1 ... STEP 1 In the Home screen, press the Select key and navigate to Network Status and press Select. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 19 STEP 2 In the IVR menu, enter 110, then press #. STEP 3 Scroll to Settings. Getting...
... IP address is recited. Cisco SPA301, Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco SPA509G STEP 1 Press the Setup button. STEP 2 Scroll to Phone Info. STEP 2 Press the Select key and navigate to Network and press Select. The IP address is recited. The IP Address is displayed. Cisco SPA525G, 525G2 STEP 1 ... STEP 1 In the Home screen, press the Select key and navigate to Network Status and press Select. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 19 STEP 2 In the IVR menu, enter 110, then press #. STEP 3 Scroll to Settings. Getting...
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... 2 Click Continue after reading the message regarding upgrading and your product. STEP 3 Enter the IP address of the phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 Getting Started Upgrading Firmware STEP 3 The IP Address section displays the IP address. 1 Downloading the Firmware To download firmware...
... 2 Click Continue after reading the message regarding upgrading and your product. STEP 3 Enter the IP address of the phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 Getting Started Upgrading Firmware STEP 3 The IP Address section displays the IP address. 1 Downloading the Firmware To download firmware...
