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Contents Chapter 1: Getting Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating ...the Firmware 18 Using the Web-Based Configuration Utility 19 Allowing Web Access to the IP Phone 20 Saving the Configuration Profile 22 Understanding Administrator and User Views 22 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 23 Accessing Administrative Options...
Contents Chapter 1: Getting Started 11 Overview of the Phones 12 Cisco Attendant Console 12 Network Configurations 13 Cisco SPA9000 Voice System 14 Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating ...the Firmware 18 Using the Web-Based Configuration Utility 19 Allowing Web Access to the IP Phone 20 Saving the Configuration Profile 22 Understanding Administrator and User Views 22 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 23 Accessing Administrative Options...
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... Information and Display Settings 48 Configuring the Phone Name 48 Configuring Voice Mail 48 Configuring Internal Voice Mail for Each Extension (Using a Cisco SPA400) 48 Customizing the Startup Screen 49 Changing the Display Background 50 Configuring the Screen Saver 51 Configuring the LCD Contrast 53 Configuring Back Light Settings (Cisco SPA525G or Cisco SPA525G2) 53 Configuring Linksys Key System Parameters...
... Information and Display Settings 48 Configuring the Phone Name 48 Configuring Voice Mail 48 Configuring Internal Voice Mail for Each Extension (Using a Cisco SPA400) 48 Customizing the Startup Screen 49 Changing the Display Background 50 Configuring the Screen Saver 51 Configuring the LCD Contrast 53 Configuring Back Light Settings (Cisco SPA525G or Cisco SPA525G2) 53 Configuring Linksys Key System Parameters...
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... Series only) 70 Assigning a Ring Tone to an Extension 72 Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2) 73 Configuring Audio Settings 74 Configuring Audio Input Gain (Cisco SPA300 Series and Cisco SPA500 Se- ries) 75 Enabling Wireless (Cisco SPA525G or Cisco SPA525G2 only) 75 Configuring Bluetooth (Cisco SPA525G or Cisco SPA525G2 only) 76 Enabling Bluetooth from the Web Interface 76 Enabling...
... Series only) 70 Assigning a Ring Tone to an Extension 72 Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2) 73 Configuring Audio Settings 74 Configuring Audio Input Gain (Cisco SPA300 Series and Cisco SPA500 Se- ries) 75 Enabling Wireless (Cisco SPA525G or Cisco SPA525G2 only) 75 Configuring Bluetooth (Cisco SPA525G or Cisco SPA525G2 only) 76 Enabling Bluetooth from the Web Interface 76 Enabling...
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... Basis (Applicable to Broadsoft) 89 Configuring Synchronization of DND and CEWD 89 Configuring Synchronization of DND and CEWD by Using the Configuration File 90 Configuring Broadsoft ACD Support 90 Configuring Broadsoft ACD Support 91 Configuring XML Services 91 Configuring Music On Hold 94 Configuring Extension Mobility 94 Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2) 95 Configuring the User Name and Account...
... Basis (Applicable to Broadsoft) 89 Configuring Synchronization of DND and CEWD 89 Configuring Synchronization of DND and CEWD by Using the Configuration File 90 Configuring Broadsoft ACD Support 90 Configuring Broadsoft ACD Support 91 Configuring XML Services 91 Configuring Music On Hold 94 Configuring Extension Mobility 94 Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2) 95 Configuring the User Name and Account...
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... Secure Calls with a Mini-certification Secure Call Indication Tone Configuring Voice Codecs Configuring Domain and Internet Settings Configuring Restricted Access Domains Configuring DHCP, Static IP, or PPPoE Connection Type Configuring Power Settings Setting Optional Network Servers Configuring VLAN Settings Configuring Cisco Discovery Protocol (CDP) Configuring LLDP-MED TLV Information Configuring the VLAN Settings 129 130 130 130 131 131 132...
... Secure Calls with a Mini-certification Secure Call Indication Tone Configuring Voice Codecs Configuring Domain and Internet Settings Configuring Restricted Access Domains Configuring DHCP, Static IP, or PPPoE Connection Type Configuring Power Settings Setting Optional Network Servers Configuring VLAN Settings Configuring Cisco Discovery Protocol (CDP) Configuring LLDP-MED TLV Information Configuring the VLAN Settings 129 130 130 130 131 131 132...
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...Configuring SSL VPN on the Cisco SPA525G or Cisco SPA525G2 150 Configuring the VPN on the Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration... 158 159 160 161 166 167 167 168 168 169 Chapter 7: Configuring Regional Parameters and Supplementary Services 172 Scripting for Cadences, Call Progress Tones...
...Configuring SSL VPN on the Cisco SPA525G or Cisco SPA525G2 150 Configuring the VPN on the Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration... 158 159 160 161 166 167 167 168 168 169 Chapter 7: Configuring Regional Parameters and Supplementary Services 172 Scripting for Cadences, Call Progress Tones...
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..., short, long) 178 Distinctive Call Waiting Tone 178 Control Timer Values (sec) 179 Configuring Supplementary Services (Star Codes) 180 Entering Star Code Values 180 Activating or Deactivating Supplementary Services 184 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 185 Bonus Services Announcement Description 185 Outbound Call Codec Selection Codes 187...
..., short, long) 178 Distinctive Call Waiting Tone 178 Control Timer Values (sec) 179 Configuring Supplementary Services (Star Codes) 180 Entering Star Code Values 180 Activating or Deactivating Supplementary Services 184 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 185 Bonus Services Announcement Description 185 Outbound Call Codec Selection Codes 187...
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... Connection Type and Static IP Settings Power Settings (Cisco SPA500 Series or Cisco SPA300 Series Only) PPPoE Settings (Cisco SPA525G or Cisco SPA525G2 Only) Optional Network Configuration VLAN Settings Wi-Fi Settings (Cisco SPA525G or Cisco SPA525G2 Only) Bluetooth Settings (Cisco SPA525G or Cisco SPA525G2 Only) VPN Settings (Cisco SPA525G or Cisco SPA525G2 Only) 222 222 224 225 225 226 227...
... Connection Type and Static IP Settings Power Settings (Cisco SPA500 Series or Cisco SPA300 Series Only) PPPoE Settings (Cisco SPA525G or Cisco SPA525G2 Only) Optional Network Configuration VLAN Settings Wi-Fi Settings (Cisco SPA525G or Cisco SPA525G2 Only) Bluetooth Settings (Cisco SPA525G or Cisco SPA525G2 Only) VPN Settings (Cisco SPA525G or Cisco SPA525G2 Only) 222 222 224 225 225 226 227...
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... Subscriber Information 305 Audio Configuration 306 Dial Plan Script 310 User Tab 312 Call Forward 312 Speed Dial 312 Supplementary Services 313 Camera Settings (Cisco SPA525G or Cisco SPA525G2) 313 Web Information Service Settings (Cisco SPA525G or Cisco SPA525G2) 313 Audio Volume 313 Screen (Cisco SPA525G or Cisco SPA525G2) 314 Attendant Console Tab (Cisco SPA500 Series) 316 General...
... Subscriber Information 305 Audio Configuration 306 Dial Plan Script 310 User Tab 312 Call Forward 312 Speed Dial 312 Supplementary Services 313 Camera Settings (Cisco SPA525G or Cisco SPA525G2) 313 Web Information Service Settings (Cisco SPA525G or Cisco SPA525G2) 313 Audio Volume 313 Screen (Cisco SPA525G or Cisco SPA525G2) 314 Attendant Console Tab (Cisco SPA500 Series) 316 General...
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This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones. 1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11
This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones. 1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11
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... (red, green, and orange) programmable LEDs. It obtains power directly from the IP phone; The Cisco Attendant Console can can be made or received with the attachment arm provided. Two Cisco Attendant Console units can be configured by using the same phone web user interface for the IP phone to the IP phone...
... (red, green, and orange) programmable LEDs. It obtains power directly from the IP phone; The Cisco Attendant Console can can be made or received with the attachment arm provided. Two Cisco Attendant Console units can be configured by using the same phone web user interface for the IP phone to the IP phone...
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... WIP310 IP Phone Administration Guide 13 Getting Started Network Configurations 1 Network Configurations The Cisco SPA IP phones can vary, depending on the type of equipment used by your configuration can be used as part of a Cisco SPA9000 Voice System phone network, any vendor SIP network, or Cisco Unified Communications 500. SPA IP Phones IP WIP310 PSTN...
... WIP310 IP Phone Administration Guide 13 Getting Started Network Configurations 1 Network Configurations The Cisco SPA IP phones can vary, depending on the type of equipment used by your configuration can be used as part of a Cisco SPA9000 Voice System phone network, any vendor SIP network, or Cisco Unified Communications 500. SPA IP Phones IP WIP310 PSTN...
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... Wizard, or a built-in this system. These devices are compatible with this document. You can provide global connectivity through a switch to a Cisco UC320W. Getting Started Network Configurations 1 Cisco SPA9000 Voice System The Cisco SPA9000 Voice System is an affordable and feature-rich voice-over-IP (VoIP) telephone system that supports SIP. The phone web...
... Wizard, or a built-in this system. These devices are compatible with this document. You can provide global connectivity through a switch to a Cisco UC320W. Getting Started Network Configurations 1 Cisco SPA9000 Voice System The Cisco SPA9000 Voice System is an affordable and feature-rich voice-over-IP (VoIP) telephone system that supports SIP. The phone web...
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... when the phone firmware is to upgrade your firmware: SIP Phones • Cisco SPA9000 Voice System Setup Wizard-If you must be on Cisco.com to your PC. Cisco SPA525G and Cisco SPA525G2 • Configuration Utility-You can download the latest phone firmware configuration utility from the related product page on the same subnetwork as a profile...
... when the phone firmware is to upgrade your firmware: SIP Phones • Cisco SPA9000 Voice System Setup Wizard-If you must be on Cisco.com to your PC. Cisco SPA525G and Cisco SPA525G2 • Configuration Utility-You can download the latest phone firmware configuration utility from the related product page on the same subnetwork as a profile...
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... highlight Phone Info, and press Select. Cisco SPA501G STEP 1 Press the Setup button. Cisco SPA303, Cisco SPA500 Series STEP 1 Press the Setup button. Getting Started Updating Firmware 1 Determining the Firmware Version To determine the current firmware version: Cisco SPA301G STEP 1 Quickly press the asterisk ...is displayed under Software Version. STEP 2 Scroll to enter the IVR menu. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 The IVR configuration menu is recited. The firmware version is announced. STEP 2 Scroll to ...
... highlight Phone Info, and press Select. Cisco SPA501G STEP 1 Press the Setup button. Cisco SPA303, Cisco SPA500 Series STEP 1 Press the Setup button. Getting Started Updating Firmware 1 Determining the Firmware Version To determine the current firmware version: Cisco SPA301G STEP 1 Quickly press the asterisk ...is displayed under Software Version. STEP 2 Scroll to enter the IVR menu. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 The IVR configuration menu is recited. The firmware version is announced. STEP 2 Scroll to ...
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... 1 Press the Setup button. The IP address is displayed under Current IP. Cisco SPA501G STEP 1 Press the Setup button. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 17 Often an IP address is displayed. The IVR configuration menu is recited. The IP address is announced. STEP 2 Scroll to enter...
... 1 Press the Setup button. The IP address is displayed under Current IP. Cisco SPA501G STEP 1 Press the Setup button. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 17 Often an IP address is displayed. The IVR configuration menu is recited. The IP address is announced. STEP 2 Scroll to enter...
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...phone. STEP 2 Choose the Firmware Upgrade tab. Cisco SPA525G or Cisco SPA525G2 STEP 1 Log in zip format, double-click the file and extract its contents to a single folder or to the configuration utility for the firmware update. Cisco Small Business SPA300 Series, SPA500 Series, and ...WIP310 IP Phone Administration Guide 18 STEP 3 Click Firmware Upgrade Window. Cisco SPA300 Series and Cisco SPA500 Series STEP 1 With your PC attached ...
...phone. STEP 2 Choose the Firmware Upgrade tab. Cisco SPA525G or Cisco SPA525G2 STEP 1 Log in zip format, double-click the file and extract its contents to a single folder or to the configuration utility for the firmware update. Cisco Small Business SPA300 Series, SPA500 Series, and ...WIP310 IP Phone Administration Guide 18 STEP 3 Click Firmware Upgrade Window. Cisco SPA300 Series and Cisco SPA500 Series STEP 1 With your PC attached ...
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... subnetwork and enter the IP address of the parameters by using the Cisco SPA IP phones with the Cisco Unified Communications 500 Series for Small Business for Call Control, use Cisco Unified Communication Manager Express or Cisco Configuration Assistant (CCA) for example, double- Cisco WIP310 STEP 1 Turn off your phone reboots. STEP 2 Double-click the executable...
... subnetwork and enter the IP address of the parameters by using the Cisco SPA IP phones with the Cisco Unified Communications 500 Series for Small Business for Call Control, use Cisco Unified Communication Manager Express or Cisco Configuration Assistant (CCA) for example, double- Cisco WIP310 STEP 1 Turn off your phone reboots. STEP 2 Double-click the executable...
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... change the status of the phone web user interface: STEP 1 Press the Setup button. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 Cisco SPA303, Cisco SPA500 Series To allow or disallow from the phone viewing of the Web Access Enabled parameter....read only. STEP 2 To display the Web Server Writable option either: • Select Network > Enable Web Server. • Select Settings > Security Configuration > Web Access Enabled. To toggle the write access: STEP 1 Press the Setup button. STEP 4 Press Y/N to toggle the parameter and press ...
... change the status of the phone web user interface: STEP 1 Press the Setup button. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 Cisco SPA303, Cisco SPA500 Series To allow or disallow from the phone viewing of the Web Access Enabled parameter....read only. STEP 2 To display the Web Server Writable option either: • Select Network > Enable Web Server. • Select Settings > Security Configuration > Web Access Enabled. To toggle the write access: STEP 1 Press the Setup button. STEP 4 Press Y/N to toggle the parameter and press ...
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Cisco SPA501G To allow or disallow from the phone viewing of the phone web user interface by using the IVR: STEP 1 Press the Setup button on the phone. The configuration menu is announced. to make the phone web user interface viewable or writable. Your system administrator might have..., press 2; STEP 2 To display the Web Server Writable option, select Settings > Network Configuration > Web Server. STEP 3 To change the status of the phone web user interface: STEP 1 Press Setup. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 21 to re-enter...
Cisco SPA501G To allow or disallow from the phone viewing of the phone web user interface by using the IVR: STEP 1 Press the Setup button on the phone. The configuration menu is announced. to make the phone web user interface viewable or writable. Your system administrator might have..., press 2; STEP 2 To display the Web Server Writable option, select Settings > Network Configuration > Web Server. STEP 3 To change the status of the phone web user interface: STEP 1 Press Setup. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 21 to re-enter...