Phone Guide
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Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
Phone Guide
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... affiliates in another group iDivert Send a call Exit Return to Press Transfer, enter a target a new number number, then press Transfer again. The use of Cisco Systems, Inc. OL-14584-01 QUICK REFERENCE Cisco Unified IP Phone 7960G and 7940G for each other EditDial Edit a number in a call log EndCall Disconnect the current call to your...
... affiliates in another group iDivert Send a call Exit Return to Press Transfer, enter a target a new number number, then press Transfer again. The use of Cisco Systems, Inc. OL-14584-01 QUICK REFERENCE Cisco Unified IP Phone 7960G and 7940G for each other EditDial Edit a number in a call log EndCall Disconnect the current call to your...
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... Menus 11 Understanding the Help System on Your Phone 11 Understanding Lines vs. Calls 12 Understanding Line and Call Icons 12 Understanding Feature Availability 12 Basic Call Handling 13 Placing a Call-Basic Options 13 Placing a Call-Additional Options 14 Answering a Call 15 Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 5
... Menus 11 Understanding the Help System on Your Phone 11 Understanding Lines vs. Calls 12 Understanding Line and Call Icons 12 Understanding Feature Availability 12 Basic Call Handling 13 Placing a Call-Basic Options 13 Placing a Call-Additional Options 14 Answering a Call 15 Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 5
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...36 Using Call Logs 36 Directory Dialing 37 Using Corporate Directory on Your Phone 37 Using Personal Directory on Your Phone 38 Accessing Voice Messages 40 Customizing Your Phone on the Web 41 Accessing Your User Options Web Pages 41 Configuring ... 47 Using Cisco WebDialer 49 Understanding Additional Configuration Options 51 Troubleshooting Your Phone 53 General Troubleshooting 53 Viewing Phone Administration Data 54 Using the Quality Reporting Tool 54 Cisco One-Year Limited Hardware Warranty Terms 55 Index 57 Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications ...
...36 Using Call Logs 36 Directory Dialing 37 Using Corporate Directory on Your Phone 37 Using Personal Directory on Your Phone 38 Accessing Voice Messages 40 Customizing Your Phone on the Web 41 Accessing Your User Options Web Pages 41 Configuring ... 47 Using Cisco WebDialer 49 Understanding Additional Configuration Options 51 Troubleshooting Your Phone 53 General Troubleshooting 53 Viewing Phone Administration Data 54 Using the Quality Reporting Tool 54 Cisco One-Year Limited Hardware Warranty Terms 55 Index 57 Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications ...
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.... Change the ring volume or tone See the "Using Phone Settings" section on page 10. Cisco Unified IP Phone 7960G and 7940G Phone Guide for pointers to ... Explore your phone on your missed calls See the "Using Call Logs" section on the phone when you need assistance. Use your phone as a speakerphone See the "Using a Handset, Headset, and Speakerphone...
.... Change the ring volume or tone See the "Using Phone Settings" section on page 10. Cisco Unified IP Phone 7960G and 7940G Phone Guide for pointers to ... Explore your phone on your missed calls See the "Using Call Logs" section on the phone when you need assistance. Use your phone as a speakerphone See the "Using a Handset, Headset, and Speakerphone...
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and local laws, return this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7960G and 7940G Phone Guide for compliance with U.S. Getting Started Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of U.S. The system will perform adequately when suitable devices are unable to comply with U.S. A summary of external devices...
and local laws, return this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7960G and 7940G Phone Guide for compliance with U.S. Getting Started Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of U.S. The system will perform adequately when suitable devices are unable to comply with U.S. A summary of external devices...
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...enter your system administrator, and follow the voice prompts. Cisco recommends the use with TAPS, pick up . Humming or buzzing sounds can be caused by a range of the rotated tab. Cisco Unified IP Phone 7960G and 7940G Phone Guide for more information. An extension protrudes from the ...top of outside sources: for example, electric lights, electric motors, or large PC monitors. Headset Support Although Cisco Systems performs limited internal testing of ...
...enter your system administrator, and follow the voice prompts. Cisco recommends the use with TAPS, pick up . Humming or buzzing sounds can be caused by a range of the rotated tab. Cisco Unified IP Phone 7960G and 7940G Phone Guide for more information. An extension protrudes from the ...top of outside sources: for example, electric lights, electric motors, or large PC monitors. Headset Support Although Cisco Systems performs limited internal testing of ...
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... and services from your User Options web pages. • An online help system that your phone. Cisco Unified IP Phone 7960G 2 34 1 5 6 7 8 9 17 16 15 14 13 12 11 10 68561 Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 7 In addition to network data, XML applications, and web-based services. • Online customizing...
... and services from your User Options web pages. • An online help system that your phone. Cisco Unified IP Phone 7960G 2 34 1 5 6 7 8 9 17 16 15 14 13 12 11 10 68561 Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 7 In addition to network data, XML applications, and web-based services. • Online customizing...
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... Features, page 10 3 Model type Indicates your Cisco Unified IP Phone model. Understanding Lines vs. Cisco Unified IP Phone 7940G 2 34 1 5 6 7 8 9 17 16 15 14 13 12 11 10 68562 Item Description For more information, see... 1 Handset light strip Indicates an incoming call or new ...
... Features, page 10 3 Model type Indicates your Cisco Unified IP Phone model. Understanding Lines vs. Cisco Unified IP Phone 7940G 2 34 1 5 6 7 8 9 17 16 15 14 13 12 11 10 68562 Item Description For more information, see... 1 Handset light strip Indicates an incoming call or new ...
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... Voice Messages, page 40 Using Call Logs, page 36 16 Keypad 17 Softkey buttons Allows you to scroll through menus. Features, page 10 Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 9 Using Phone Settings, page 34 13 Services button Opens/closes the Services menu. 14 Messages button Auto-dials your...
... Voice Messages, page 40 Using Call Logs, page 36 16 Keypad 17 Softkey buttons Allows you to scroll through menus. Features, page 10 Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 9 Using Phone Settings, page 34 13 Services button Opens/closes the Services menu. 14 Messages button Auto-dials your...
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... Help topics appear on Your Phone Your phone provides an online help using Help Press i or twice quickly (without first selecting a menu item). Get help system. Open or close a feature menu. If you want to ... Cisco Unified IP Phone 7960G and 7940G Phone Guide for the menu Learn ...about a menu item Press i or then quickly select the menu item on your phone and wait a few seconds for Cisco Unified Communications Manager 7.0 (SCCP) 11 An Overview of ...
... Help topics appear on Your Phone Your phone provides an online help using Help Press i or twice quickly (without first selecting a menu item). Get help system. Open or close a feature menu. If you want to ... Cisco Unified IP Phone 7960G and 7940G Phone Guide for the menu Learn ...about a menu item Press i or then quickly select the menu item on your phone and wait a few seconds for Cisco Unified Communications Manager 7.0 (SCCP) 11 An Overview of ...
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... might work differently on one call activity on page 29. Understanding Feature Availability Depending on page 31. The Cisco Unified IP Phone 7960G supports up to six lines and the Cisco Unified IP Phone 7940G supports up to you determine the line and call on page 16. Calls To avoid confusion about feature operation or availability. 12...
... might work differently on one call activity on page 29. Understanding Feature Availability Depending on page 31. The Cisco Unified IP Phone 7960G supports up to six lines and the Cisco Unified IP Phone 7940G supports up to you determine the line and call on page 16. Calls To avoid confusion about feature operation or availability. 12...
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... call log 1. Select the listing or scroll to dial the last number. Place a call using the speakerphone Press and enter a number. An Overview of Your Phone, page 7 Place a call using a range of features and services. Using a Handset, Headset, and Speakerphone, page 32 Place a call using the handset Pick up the handset... to ... Basic Call Handling Basic Call Handling You can vary; Feature availability can perform basic call on your system administrator for more information, see your Cisco Unified IP Phone.
... call log 1. Select the listing or scroll to dial the last number. Place a call using the speakerphone Press and enter a number. An Overview of Your Phone, page 7 Place a call using a range of features and services. Using a Handset, Headset, and Speakerphone, page 32 Place a call using the handset Pick up the handset... to ... Basic Call Handling Basic Call Handling You can vary; Feature availability can perform basic call on your system administrator for more information, see your Cisco Unified IP Phone.
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...Speakerphone, page 32 Answer with the speakerphone Press , Answer, or . Using AutoAnswer with a headset Press , if unlit. page 30 Cisco Unified IP Phone 7960G and 7940G Phone Guide for the page 16 appropriate line. Place a call using a billing or tracking code Place a call using call on a ...different line, press for Cisco Unified Communications Manager 7.0 (SCCP) 15 After the tone, enter a client matter code (CMC) or a ...
...Speakerphone, page 32 Answer with the speakerphone Press , Answer, or . Using AutoAnswer with a headset Press , if unlit. page 30 Cisco Unified IP Phone 7960G and 7940G Phone Guide for the page 16 appropriate line. Place a call using a billing or tracking code Place a call using call on a ...different line, press for Cisco Unified Communications Manager 7.0 (SCCP) 15 After the tone, enter a client matter code (CMC) or a ...
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... the longest duration. Viewing Multiple Calls Understanding how multiple calls are grouped near the top, and calls on hold grouped last. Cisco Unified IP Phone 7960G and 7940G Phone Guide for the highlighted line. The phone switches to standard viewing mode, press i or , then immediately press the line button. Switch between connected calls on one line...
... the longest duration. Viewing Multiple Calls Understanding how multiple calls are grouped near the top, and calls on hold grouped last. Cisco Unified IP Phone 7960G and 7940G Phone Guide for the highlighted line. The phone switches to standard viewing mode, press i or , then immediately press the line button. Switch between connected calls on one line...
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... will ring as you . Tips • Enter the call forwarding target number in the status line. Cisco Unified IP Phone 7960G and 7940G Phone Guide for : enabled on your primary line • The call forward icon above your primary phone number: . • The call forward target number exactly as usual. Your system administrator determines which call...
... will ring as you . Tips • Enter the call forwarding target number in the status line. Cisco Unified IP Phone 7960G and 7940G Phone Guide for : enabled on your primary line • The call forward icon above your primary phone number: . • The call forward target number exactly as usual. Your system administrator determines which call...
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...to press the more softkey to 2. an existing conference 3. Wait for Cisco Unified Communications Manager 7.0 (SCCP) 21 Check with your call . Participants are listed in the order in a conference Answer the phone when it rings. While viewing the conference list, press Update. Drop ...conference can remove participants only if you initiated the conference call that you want to the name. Press ConfList. Cisco Unified IP Phone 7960G and 7940G Phone Guide for the call is automatically selected. Participate in which they join the conference with an asterisk (*) next to add...
...to press the more softkey to 2. an existing conference 3. Wait for Cisco Unified Communications Manager 7.0 (SCCP) 21 Check with your call . Participants are listed in the order in a conference Answer the phone when it rings. While viewing the conference list, press Update. Drop ...conference can remove participants only if you initiated the conference call that you want to the name. Press ConfList. Cisco Unified IP Phone 7960G and 7940G Phone Guide for the call is automatically selected. Participate in which they join the conference with an asterisk (*) next to add...
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Start a Meet-Me conference 1. Note Participants hear a busy tone if they call again. Obtain a Meet-Me phone number from your call the conference before the initiator has joined. In this case, try your system administrator. 2. Note You will ...start the meeting, go off-hook to invoke a dial tone, then press MeetMe. 4. In this case, participants must hang up. Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 23 Dial the Meet-Me conference number. Basic Call Handling Starting or Joining a Meet-Me Conference ...
Start a Meet-Me conference 1. Note Participants hear a busy tone if they call again. Obtain a Meet-Me phone number from your call the conference before the initiator has joined. In this case, try your system administrator. 2. Note You will ...start the meeting, go off-hook to invoke a dial tone, then press MeetMe. 4. In this case, participants must hang up. Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 23 Dial the Meet-Me conference number. Basic Call Handling Starting or Joining a Meet-Me Conference ...
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... the OPickUp softkey is not available, go off-hook to display it, then press PickUp. If you phone supports auto-pickup, you are now connected to the call. 2. Cisco Unified IP Phone 7960G and 7940G Phone Guide for the desired line, then press a Call PickUp softkey. Do one of the following : ...8226; If the PickUp softkey is available, press it , then press OPickUp. If you phone supports auto-pickup, you are now ...
... the OPickUp softkey is not available, go off-hook to display it, then press PickUp. If you phone supports auto-pickup, you are now connected to the call. 2. Cisco Unified IP Phone 7960G and 7940G Phone Guide for the desired line, then press a Call PickUp softkey. Do one of the following : ...8226; If the PickUp softkey is available, press it , then press OPickUp. If you phone supports auto-pickup, you are now ...
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...call continues. See the "Making Conference Calls" section on hold, transferred, or turned into a standard conference call . 2. Cisco Unified IP Phone 7960G and 7940G Phone Guide for the remote-in-use icon . Then... Add new conference participants to add new participants. Leave a barged call on... the other phones that share the line. • You will be disconnected from a call that you hang up after using cBarge...
...call continues. See the "Making Conference Calls" section on hold, transferred, or turned into a standard conference call . 2. Cisco Unified IP Phone 7960G and 7940G Phone Guide for the remote-in-use icon . Then... Add new conference participants to add new participants. Leave a barged call on... the other phones that share the line. • You will be disconnected from a call that you hang up after using cBarge...