Phone Guide
Page 3
...Cancel Cancel an action or exit a screen without applying changes cBarge Add yourself to a call on the phone quickly. OL-14584-01 QUICK REFERENCE Cisco Unified IP Phone 7960G and 7940G for each other EditDial Edit a number in a call log EndCall Disconnect the current ...169; 2008 Cisco Systems, Inc. Use your phone Press . Dial a conference call log. call Transfer a call to choose a call number, then press Confrn again. Common Phone Tasks View online help Press i or on a shared line and establish a conference CFwdALL Setup/cancel call forwarding Clear Delete...
...Cancel Cancel an action or exit a screen without applying changes cBarge Add yourself to a call on the phone quickly. OL-14584-01 QUICK REFERENCE Cisco Unified IP Phone 7960G and 7940G for each other EditDial Edit a number in a call log EndCall Disconnect the current ...169; 2008 Cisco Systems, Inc. Use your phone Press . Dial a conference call log. call Transfer a call to choose a call number, then press Confrn again. Common Phone Tasks View online help Press i or on a shared line and establish a conference CFwdALL Setup/cancel call forwarding Clear Delete...
Phone Guide
Page 4
... item on the screen Transfer a call Refresh content Choose a video display mode Delete characters to left of cursor Move through entered characters Phone Screen Icons Call State Call Forwarding enabled Call on hold Connected call Incoming call Off-hook line Outgoing call Shared line in use Secure Calls Authenticated call Encrypted call...
... item on the screen Transfer a call Refresh content Choose a video display mode Delete characters to left of cursor Move through entered characters Phone Screen Icons Call State Call Forwarding enabled Call on hold Connected call Incoming call Off-hook line Outgoing call Shared line in use Secure Calls Authenticated call Encrypted call...
Phone Guide
Page 6
... Mute 16 Switching Between Multiple Calls 17 Viewing Multiple Calls 17 Transferring Calls 18 Forwarding Calls to Another Number 19 Making Conference Calls 20 Understanding Types of Conference Calls ... Conference Call 23 Advanced Call Handling 24 Speed Dialing 24 Picking Up Redirected Calls on Your Phone 25 Using a Shared Line 26 Understanding Shared Lines 26 Adding Yourself to a Shared-Line... Calls 28 Making and Receiving Secure Calls 29 Tracing Suspicious Calls 29 Prioritizing Critical Calls 30 Using Cisco Extension Mobility 31 Using BLF to Determine a Line State 31 Using a Handset, Headset, and ...
... Mute 16 Switching Between Multiple Calls 17 Viewing Multiple Calls 17 Transferring Calls 18 Forwarding Calls to Another Number 19 Making Conference Calls 20 Understanding Types of Conference Calls ... Conference Call 23 Advanced Call Handling 24 Speed Dialing 24 Picking Up Redirected Calls on Your Phone 25 Using a Shared Line 26 Understanding Shared Lines 26 Adding Yourself to a Shared-Line... Calls 28 Making and Receiving Secure Calls 29 Tracing Suspicious Calls 29 Prioritizing Critical Calls 30 Using Cisco Extension Mobility 31 Using BLF to Determine a Line State 31 Using a Handset, Headset, and ...
Phone Guide
Page 27
... code or the area code, if necessary. • You can forward your calls to a traditional analog phone or to another number. Cisco Unified IP Phone 7960G and 7940G Phone Guide for any line other than the primary line, your phone does not provide you want to another IP phone, although your system administrator might allow you to choose from...
... code or the area code, if necessary. • You can forward your calls to a traditional analog phone or to another number. Cisco Unified IP Phone 7960G and 7940G Phone Guide for any line other than the primary line, your phone does not provide you want to another IP phone, although your system administrator might allow you to choose from...
Phone Guide
Page 28
...into a standard conference call on a shared line and to set up Call Forward All directly on most phones. • Join-Use this softkey to add yourself to an existing call . Making Conference Calls Your Cisco Unified IP Phone allows you to join three or more people into one line. • ...cBarge-Use this softkey to establish a standard conference by calling the Meet-Me phone number at a specified time. With override enabled, a call ...
...into a standard conference call on a shared line and to set up Call Forward All directly on most phones. • Join-Use this softkey to add yourself to an existing call . Making Conference Calls Your Cisco Unified IP Phone allows you to join three or more people into one line. • ...cBarge-Use this softkey to establish a standard conference by calling the Meet-Me phone number at a specified time. With override enabled, a call ...
Phone Guide
Page 55
... voice message indicator setting per line Then do this after you can access directly on your phone, verify that you log in... 1. Select a device. 2. Cisco Unified IP Phone 7960G and 7940G Phone Guide for various conditions. 5. Line settings can set up call forwarding settings for Cisco Unified Communications Manager 7.0 (SCCP) 47 If you want to... Customizing Your...
... voice message indicator setting per line Then do this after you can access directly on your phone, verify that you log in... 1. Select a device. 2. Cisco Unified IP Phone 7960G and 7940G Phone Guide for various conditions. 5. Line settings can set up call forwarding settings for Cisco Unified Communications Manager 7.0 (SCCP) 47 If you want to... Customizing Your...
Phone Guide
Page 61
... busy tone You cannot barge an encrypted call that softkey. Cisco Unified IP Phone 7960G and 7940G Phone Guide for your Cisco Unified IP Phone General Troubleshooting This section provides information to support the feature associated with your phone plays a fast busy tone. The Settings button is put ...joined using some features during certain hours of the following factors might apply: • You must log into a conference call forwarding enabled. Symptom Explanation You cannot hear a dial One or more of the following factors might apply: tone or complete a call...
... busy tone You cannot barge an encrypted call that softkey. Cisco Unified IP Phone 7960G and 7940G Phone Guide for your Cisco Unified IP Phone General Troubleshooting This section provides information to support the feature associated with your phone plays a fast busy tone. The Settings button is put ...joined using some features during certain hours of the following factors might apply: • You must log into a conference call forwarding enabled. Symptom Explanation You cannot hear a dial One or more of the following factors might apply: tone or complete a call...
Phone Guide
Page 65
... ending 16 forwarding 19, 47 handling multiple 17 holding and resuming 16 icons for 12 multiple parties on 20 multiple, switching between 17 muting 16 parking 28 placing 13, 14 prevent barging of 28 prioritizing 30 reporting problems with 54 secure 29 selecting 12 storing and retrieving 28 Cisco Unified IP Phone 7960G and... 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 57
... ending 16 forwarding 19, 47 handling multiple 17 holding and resuming 16 icons for 12 multiple parties on 20 multiple, switching between 17 muting 16 parking 28 placing 13, 14 prevent barging of 28 prioritizing 30 reporting problems with 54 secure 29 selecting 12 storing and retrieving 28 Cisco Unified IP Phone 7960G and... 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 57
Phone Guide
Page 67
... calls 17 and transferring 18 using 16 I icons for call states 12 for lines 12 installing, Cisco Unified IP Phone 4 IP 35 J Join, using 21 K keypad description of 9 L language (locale) settings 46 line buttons, identifying 8 lines and call forwarding 19, 47 and call states 12 and using BLF 31 description of 12 icons for 12...
... calls 17 and transferring 18 using 16 I icons for call states 12 for lines 12 installing, Cisco Unified IP Phone 4 IP 35 J Join, using 21 K keypad description of 9 L language (locale) settings 46 line buttons, identifying 8 lines and call forwarding 19, 47 and call states 12 and using BLF 31 description of 12 icons for 12...
Administration Guide
Page 18
... for the Cisco Unified IP Phone, page 5-2 Cisco Unified IP Phone 7960G/7940G Administration Guide for more information about configuring such services, see Chapter 4, "Configuring Network Settings on the Cisco Unified IP Phones 7960G and 7940G? For example, you have fewer settings to search for the Cisco Unified IP Phone" section on a phone, but if your IP network to provide enhanced functionality. Cisco Unified IP phones also...
... for the Cisco Unified IP Phone, page 5-2 Cisco Unified IP Phone 7960G/7940G Administration Guide for more information about configuring such services, see Chapter 4, "Configuring Network Settings on the Cisco Unified IP Phones 7960G and 7940G? For example, you have fewer settings to search for the Cisco Unified IP Phone" section on a phone, but if your IP network to provide enhanced functionality. Cisco Unified IP phones also...
Administration Guide
Page 27
.... Configuration" chapter, "Configuring Speed-Dial Buttons" section. Administration Guide, "Cisco Unified IP Phone Provides IP Phone services. Users can • "End User Configuration" chapter, "End User manage user groups, roles, and permissions to Cisco Unified Communications Manager services (optional). Refer to a User" section. Note Some phones, such as forwarding calls or adding speed-dial numbers or Administration Guide...
.... Configuration" chapter, "Configuring Speed-Dial Buttons" section. Administration Guide, "Cisco Unified IP Phone Provides IP Phone services. Users can • "End User Configuration" chapter, "End User manage user groups, roles, and permissions to Cisco Unified Communications Manager services (optional). Refer to a User" section. Note Some phones, such as forwarding calls or adding speed-dial numbers or Administration Guide...
Administration Guide
Page 33
... you disconnect the power supply. Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Providing Power to the Cisco Unified IP Phone Understanding How the Cisco Unified IP Phone Interacts with the VLAN The Cisco Unified IP Phone 7960G and 7940G have separate VLANs for carrying: • Voice ...Data traffic present on the VLAN supporting phones might be configured to have an internal Ethernet switch, enabling proper forwarding of Voice-over Ethernet (PoE). You can also access related documentation at this URL: http://www.cisco.com/univercd/cc/td/doc/product/...
... you disconnect the power supply. Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network Providing Power to the Cisco Unified IP Phone Understanding How the Cisco Unified IP Phone Interacts with the VLAN The Cisco Unified IP Phone 7960G and 7940G have separate VLANs for carrying: • Voice ...Data traffic present on the VLAN supporting phones might be configured to have an internal Ethernet switch, enabling proper forwarding of Voice-over Ethernet (PoE). You can also access related documentation at this URL: http://www.cisco.com/univercd/cc/td/doc/product/...
Administration Guide
Page 44
... specific phones. Cisco Unified Communications Manager Configuration The Cisco Unified IP Phone requires Cisco Unified Communications Manager to handle call forwarding, speed dialing, and voice messaging system options. Understanding the Cisco Unified IP Phone 7960G and 7940G Components The Cisco Unified IP Phone 7960G and 7940G includes these components on page 2-7 for details. You must meet the following requirements: • Working Voice over IP (VoIP...
... specific phones. Cisco Unified Communications Manager Configuration The Cisco Unified IP Phone requires Cisco Unified Communications Manager to handle call forwarding, speed dialing, and voice messaging system options. Understanding the Cisco Unified IP Phone 7960G and 7940G Components The Cisco Unified IP Phone 7960G and 7940G includes these components on page 2-7 for details. You must meet the following requirements: • Working Voice over IP (VoIP...
Administration Guide
Page 69
... Cisco Unified IP Phone Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued) Feature Description Configuration Reference Barge and (cBarge) Allows a user to join a non-private call log, Communications Manager Features and Services or directory listing on the phone. For more information, refer to Cisco Unified number associated with a speed-dial button, call on a shared phone line. Call Forward...
... Cisco Unified IP Phone Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued) Feature Description Configuration Reference Barge and (cBarge) Allows a user to join a non-private call log, Communications Manager Features and Services or directory listing on the phone. For more information, refer to Cisco Unified number associated with a speed-dial button, call on a shared phone line. Call Forward...
Administration Guide
Page 70
... forward display Direct transfer Description Configuration Reference Allows users to together two standard conferences on the same enable these features are activated. For more information, refer to inform your users whether these features. Note Be sure to Cisco Unified Communications Manager System Guide, "Call Pickup" chapter. Telephony Features Available for the Cisco Unified IP Phone...
... forward display Direct transfer Description Configuration Reference Allows users to together two standard conferences on the same enable these features are activated. For more information, refer to inform your users whether these features. Note Be sure to Cisco Unified Communications Manager System Guide, "Call Pickup" chapter. Telephony Features Available for the Cisco Unified IP Phone...
Administration Guide
Page 76
... 5-2 Standard Phone Button Templates Listed by Model Cisco Unified IP Phone Model Cisco Unified IP Phone 7960G Cisco Unified IP Phone 7940G Standard Phone Button Template Description The standard Cisco Unified IP Phone 7960G template uses buttons 1 and 2 for lines and uses buttons 3 through 6 as speed dials or for Cisco Unified Communications Manager 7.0 (SCCP) OL-15498-01 Access phone features, such as call park, call forward, redial...
... 5-2 Standard Phone Button Templates Listed by Model Cisco Unified IP Phone Model Cisco Unified IP Phone 7960G Cisco Unified IP Phone 7940G Standard Phone Button Template Description The standard Cisco Unified IP Phone 7960G template uses buttons 1 and 2 for lines and uses buttons 3 through 6 as speed dials or for Cisco Unified Communications Manager 7.0 (SCCP) OL-15498-01 Access phone features, such as call park, call forward, redial...
Administration Guide
Page 78
...the corporate directory and other customized directories from a Cisco Unified IP Phone • Create a personal directory • Set up speed dial and call forwarding numbers • Subscribe to services that are accessible from a Cisco Unified IP Phone You can add users to all users. This ...method also enables you to Cisco Unified Communications Manager Administration Guide, "End User Configuration"...
...the corporate directory and other customized directories from a Cisco Unified IP Phone • Create a personal directory • Set up speed dial and call forwarding numbers • Subscribe to services that are accessible from a Cisco Unified IP Phone You can add users to all users. This ...method also enables you to Cisco Unified Communications Manager Administration Guide, "End User Configuration"...
Administration Guide
Page 79
OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for Show Ring Settings, Show Line Text Label, and Show Call Forwarding). • False-Option does not display on the User Options web pages. • Show All Settings-All call forward settings display on the User Options web pages (default). • Hide All Settings-No...
OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for Show Ring Settings, Show Line Text Label, and Show Call Forwarding). • False-Option does not display on the User Options web pages. • Show All Settings-All call forward settings display on the User Options web pages (default). • Hide All Settings-No...
Administration Guide
Page 119
...Tips Table 8-2 Cisco Unified IP Phone Troubleshooting (continued) Summary Explanation Sound sample mismatch between the The RxSize and the TxSize statistics show the size of the voice packets that you position the phone one notch from the most vertical position, the phone may be forced forward and the ...handset may not sit properly in a conversation between this IP phone and the other airborne contaminants may degrade the contact performance...
...Tips Table 8-2 Cisco Unified IP Phone Troubleshooting (continued) Summary Explanation Sound sample mismatch between the The RxSize and the TxSize statistics show the size of the voice packets that you position the phone one notch from the most vertical position, the phone may be forced forward and the ...handset may not sit properly in a conversation between this IP phone and the other airborne contaminants may degrade the contact performance...
Administration Guide
Page 128
... a Website How Users Get Copies of Cisco Unified IP Phone Manuals You should refer to the Cisco Unified IP Phone end-user documentation specific to services, setting up speed dial and call forwarding numbers, configuring ring settings, and creating a personal address book. Cisco Unified IP Phone 7960G and 7940G Phone Guide includes detailed user instructions for Cisco Unified Communications Manager, go to...
... a Website How Users Get Copies of Cisco Unified IP Phone Manuals You should refer to the Cisco Unified IP Phone end-user documentation specific to services, setting up speed dial and call forwarding numbers, configuring ring settings, and creating a personal address book. Cisco Unified IP Phone 7960G and 7940G Phone Guide includes detailed user instructions for Cisco Unified Communications Manager, go to...