Phone Guide
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... AbbrDial Dial using a speed dial index number Answer Answer a call Barge Add yourself to a call on a shared line CallBack Receive notification when a busy extension becomes available Cancel Cancel an action or exit a screen without applying changes cBarge Add yourself to a call on a shared line and establish a conference CFwdALL Setup/cancel call forwarding Clear Delete records or settings ConfList View conference participants Confrn Create a conference call Delete Remove characters at the cursor when using EditDial Dial Dial a phone number DirTrfr Transfer two calls to...
... AbbrDial Dial using a speed dial index number Answer Answer a call Barge Add yourself to a call on a shared line CallBack Receive notification when a busy extension becomes available Cancel Cancel an action or exit a screen without applying changes cBarge Add yourself to a call on a shared line and establish a conference CFwdALL Setup/cancel call forwarding Clear Delete records or settings ConfList View conference participants Confrn Create a conference call Delete Remove characters at the cursor when using EditDial Dial Dial a phone number DirTrfr Transfer two calls to...
Phone Guide
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... screen Transfer a call Refresh content Choose a video display mode Delete characters to left of cursor Move through entered characters Phone Screen Icons Call State Call Forwarding enabled Call on hold Connected call Incoming call Off-hook line Outgoing call Shared line in use Secure Calls Authenticated call Encrypted call Critical Calls Priority call Medium priority call High priority call Highest priority call Selected Device Handset in use Headset in use Speakerphone in use Other Features Busy speed-dial line Idle in speed-dial line Speed Dial (line status unknown) Message waiting...
... screen Transfer a call Refresh content Choose a video display mode Delete characters to left of cursor Move through entered characters Phone Screen Icons Call State Call Forwarding enabled Call on hold Connected call Incoming call Off-hook line Outgoing call Shared line in use Secure Calls Authenticated call Encrypted call Critical Calls Priority call Medium priority call High priority call Highest priority call Selected Device Handset in use Headset in use Speakerphone in use Other Features Busy speed-dial line Idle in speed-dial line Speed Dial (line status unknown) Message waiting...
Phone Guide
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Using Phone Settings 34 Customizing Rings and Message Indicators 34 Customizing the Phone Screen 35 Using Call Logs and Directories 36 Using Call Logs 36 Directory Dialing 37 Using Corporate Directory on Your Phone 37 Using Personal Directory on Your Phone 38 Accessing Voice Messages 40 Customizing Your Phone on the Web 41 Accessing Your User Options Web Pages 41 Configuring Features and Services on the Web 42 Using Personal Directory on the Web 42 Using Your Personal Address Book on the Web 42 Configuring Fast Dials on the Web 43 Using the Address Book Synchronization Tool 44 Setting Up Speed...
Using Phone Settings 34 Customizing Rings and Message Indicators 34 Customizing the Phone Screen 35 Using Call Logs and Directories 36 Using Call Logs 36 Directory Dialing 37 Using Corporate Directory on Your Phone 37 Using Personal Directory on Your Phone 38 Accessing Voice Messages 40 Customizing Your Phone on the Web 41 Accessing Your User Options Web Pages 41 Configuring Features and Services on the Web 42 Using Personal Directory on the Web 42 Using Your Personal Address Book on the Web 42 Configuring Fast Dials on the Web 43 Using the Address Book Synchronization Tool 44 Setting Up Speed...
Phone Guide
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... "Using a Handset, Headset, and Speakerphone" section on page 26. Listen to the Quick Reference Card in the front of the features available on page 7. Then... Change the ring volume or tone See the "Using Phone Settings" section on page 40. View your phone See the "Connecting Your Phone" section on page 36. Connect your missed calls See the "Using Call Logs" section on page 4. Learn about the phone screen See the "Understanding Phone Screen Features" section on page 18. Cisco Unified IP Phone 7960G and 7940G Phone Guide for...
... "Using a Handset, Headset, and Speakerphone" section on page 26. Listen to the Quick Reference Card in the front of the features available on page 7. Then... Change the ring volume or tone See the "Using Phone Settings" section on page 40. View your phone See the "Connecting Your Phone" section on page 36. Connect your missed calls See the "Using Call Logs" section on page 4. Learn about the phone screen See the "Understanding Phone Screen Features" section on page 18. Cisco Unified IP Phone 7960G and 7940G Phone Guide for...
Phone Guide
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... of third-party headsets for Auto-Registered Phones Support). Return the handset to auto-register your phone displays a confirmation message, hang up the handset, enter the TAPS extension provided by both the remote party and the Cisco Unified IP Phone user. See the "Using External Devices" section on the quality of these devices and their proximity to other devices such as this will ensure that are screened against unwanted radio...
... of third-party headsets for Auto-Registered Phones Support). Return the handset to auto-register your phone displays a confirmation message, hang up the handset, enter the TAPS extension provided by both the remote party and the Cisco Unified IP Phone user. See the "Using External Devices" section on the quality of these devices and their proximity to other devices such as this will ensure that are screened against unwanted radio...
Phone Guide
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...-based services (for example, a Personal Address Book button) • Phone features (for example, a Privacy button) 5 Footstand button Allows you to adjust the angle of the phone base. Understanding Phone Screen Features, page 10 3 Model type Indicates your Cisco Unified IP Phone model. Adjusting the Footstand, page 4 8 OL-15496-01 page 40 2 Phone screen Shows phone features. Cisco Unified IP Phone 7940G 2 34 1 5 6 7 8 9 17 16 15 14 13 12 11 10 68562 Item Description For more information, see... 1 Handset light strip Indicates an incoming call or new voice Accessing...
...-based services (for example, a Personal Address Book button) • Phone features (for example, a Privacy button) 5 Footstand button Allows you to adjust the angle of the phone base. Understanding Phone Screen Features, page 10 3 Model type Indicates your Cisco Unified IP Phone model. Adjusting the Footstand, page 4 8 OL-15496-01 page 40 2 Phone screen Shows phone features. Cisco Unified IP Phone 7940G 2 34 1 5 6 7 8 9 17 16 15 14 13 12 11 10 68562 Item Description For more information, see... 1 Handset light strip Indicates an incoming call or new voice Accessing...
Phone Guide
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... on the Web, page 41 Accessing Voice Messages, page 40 Using Call Logs, page 36 16 Keypad 17 Softkey buttons Allows you to dial phone numbers, enter Basic Call Handling, page 13 letters, and choose menu items. Each activates a softkey option (displayed Understanding Phone Screen on or off . Use it Using Call Logs, page 36 to change phone screen and ring settings. Speakerphone, page 32 10 Mute button Toggles the Mute feature on your voice message service (varies by service). 15 Navigation button Allows you to scroll through menus. Using a Handset, Headset, and Speakerphone, page 32...
... on the Web, page 41 Accessing Voice Messages, page 40 Using Call Logs, page 36 16 Keypad 17 Softkey buttons Allows you to dial phone numbers, enter Basic Call Handling, page 13 letters, and choose menu items. Each activates a softkey option (displayed Understanding Phone Screen on or off . Use it Using Call Logs, page 36 to change phone screen and ring settings. Speakerphone, page 32 10 Mute button Toggles the Mute feature on your voice message service (varies by service). 15 Navigation button Allows you to scroll through menus. Using a Handset, Headset, and Speakerphone, page 32...
Phone Guide
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... page 31. Icon Call State Description On-hook line No call . Ringing call A call You are connected to your system administrator can support multiple calls. Call on hold You have put this Phone Guide might work differently on this number according to the other calls are dialing a number or an outgoing call state. Busy line (BLF) See the "Using BLF to a directory number that shares your line has a connected call activity on your phone screen. Understanding Lines vs. Calls To avoid confusion about feature operation...
... page 31. Icon Call State Description On-hook line No call . Ringing call A call You are connected to your system administrator can support multiple calls. Call on hold You have put this Phone Guide might work differently on this number according to the other calls are dialing a number or an outgoing call state. Busy line (BLF) See the "Using BLF to a directory number that shares your line has a connected call activity on your phone screen. Understanding Lines vs. Calls To avoid confusion about feature operation...
Phone Guide
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... IP Phone by displaying a steady light on page 47.) Note Before you want to set the ring tone, or press Cancel. Access your call ring pattern settings. (See the "Controlling Line Settings on the Web" section on the handset light strip. 34 OL-15496-01 Change the way that the voice message light on page 41.) 2. Log in to enable it . 4. If you can customize how your phone indicates an incoming call and a new voice mail message. Using Phone Settings You can also adjust the ringer volume for your phone. Adjust...
... IP Phone by displaying a steady light on page 47.) Note Before you want to set the ring tone, or press Cancel. Access your call ring pattern settings. (See the "Controlling Line Settings on the Web" section on the handset light strip. 34 OL-15496-01 Change the way that the voice message light on page 41.) 2. Log in to enable it . 4. If you can customize how your phone indicates an incoming call and a new voice mail message. Using Phone Settings You can also adjust the ringer volume for your phone. Adjust...
Phone Guide
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... of a phone line associated with a speed-dial button on page 26. If you to use one extension number for your desk phone and lab phone, for your administrator to set See the Using AutoAnswer with co-workers Consider using: • Call Park to store and retrieve calls without using your Cisco Unified IP Phone, your system administrator about these features and see the Cisco Unified Video Advantage User Guide and Cisco Unified Video Advantage Quick Start Guide. This allows...
... of a phone line associated with a speed-dial button on page 26. If you to use one extension number for your desk phone and lab phone, for your administrator to set See the Using AutoAnswer with co-workers Consider using: • Call Park to store and retrieve calls without using your Cisco Unified IP Phone, your system administrator about these features and see the Cisco Unified Video Advantage User Guide and Cisco Unified Video Advantage Quick Start Guide. This allows...
Administration Guide
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... receive telephone calls. Transport Layer Security (TLS) TLS is a connection-oriented transport protocol. The Cisco Unified IP Phones 7960G and 7940G function much like digital business phones, allowing you to transfer files over the network. This section covers the following topics: • Feature Overview, page 1-6 • Configuring Telephony Features, page 1-6 • Configuring Network Parameters Using the Cisco Unified IP Phone, page 1-7 • Providing Users with the Certificate Authority Proxy Function (CAPF). On the Cisco Unified IP Phone, TFTP enables...
... receive telephone calls. Transport Layer Security (TLS) TLS is a connection-oriented transport protocol. The Cisco Unified IP Phones 7960G and 7940G function much like digital business phones, allowing you to transfer files over the network. This section covers the following topics: • Feature Overview, page 1-6 • Configuring Telephony Features, page 1-6 • Configuring Network Parameters Using the Cisco Unified IP Phone, page 1-7 • Providing Users with the Certificate Authority Proxy Function (CAPF). On the Cisco Unified IP Phone, TFTP enables...
Administration Guide
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... phone, adjust phone placement, and connect the See the "Installing the Cisco Unified IP Phone" network cable. Extends functionality to the current firmware image. If you used auto-registration, you need to guide you through the phone installation. The list presents a suggested order to update the specific configuration information for the phone such as associating the phone with a user, changing the button table, or directory number. Choose the power source for your system and user needs. To finish installing the phone, configure the network settings...
... phone, adjust phone placement, and connect the See the "Installing the Cisco Unified IP Phone" network cable. Extends functionality to the current firmware image. If you used auto-registration, you need to guide you through the phone installation. The list presents a suggested order to update the specific configuration information for the phone such as associating the phone with a user, changing the button table, or directory number. Choose the power source for your system and user needs. To finish installing the phone, configure the network settings...
Administration Guide
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...forwarding, speed dialing, and voice messaging system options. Refer to Cisco Unified Communications Manager Administration Guide or context-sensitive help in the Cisco Unified Communications Manager application to ensure that supports DHCP or manual assignment of IP address, gateway, and subnet mask The Cisco Unified IP Phone displays the date and time from Cisco Unified Communications Manager. VoIP configured on the phone or as accessories for the phone: • Network and Access Ports, page 3-3 • Handset, page 3-3 • Speakerphone, page 3-3 • Headset, page 3-3 Cisco...
...forwarding, speed dialing, and voice messaging system options. Refer to Cisco Unified Communications Manager Administration Guide or context-sensitive help in the Cisco Unified Communications Manager application to ensure that supports DHCP or manual assignment of IP address, gateway, and subnet mask The Cisco Unified IP Phone displays the date and time from Cisco Unified Communications Manager. VoIP configured on the phone or as accessories for the phone: • Network and Access Ports, page 3-3 • Handset, page 3-3 • Speakerphone, page 3-3 • Headset, page 3-3 Cisco...
Administration Guide
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..., refer to the identity of an LSC from the Security Configuration menu on the phone. Primary directory number - Configuring Startup Network Settings If you are complete: • The CTL file should begin with the CAPF. A Locally Significant Certificate (LSC) installs on phones after installing the phone on the Cisco Unified IP Phone The security features protects against several threats, including threats to Cisco Unified Communications Manager Security Guide. Before you update...
..., refer to the identity of an LSC from the Security Configuration menu on the phone. Primary directory number - Configuring Startup Network Settings If you are complete: • The CTL file should begin with the CAPF. A Locally Significant Certificate (LSC) installs on phones after installing the phone on the Cisco Unified IP Phone The security features protects against several threats, including threats to Cisco Unified Communications Manager Security Guide. Before you update...
Administration Guide
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... prevents handset, speaker, and headset from being saved (but they can control whether a phone has access to the Settings menu or to be changed temporarily). • Restricted-Prevents access to modify before the phone is functional for Cisco Unified Communications Manager 7.0 (SCCP) 4-1 OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for your users. 4 C H A P T E R Configuring Network Settings on the Cisco Unified IP Phone The Cisco Unified IP Phone includes many of Network Configuration Options, page 4-3 • Network Configuration Menu, page 4-4 Displaying...
... prevents handset, speaker, and headset from being saved (but they can control whether a phone has access to the Settings menu or to be changed temporarily). • Restricted-Prevents access to modify before the phone is functional for Cisco Unified Communications Manager 7.0 (SCCP) 4-1 OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for your users. 4 C H A P T E R Configuring Network Settings on the Cisco Unified IP Phone The Cisco Unified IP Phone includes many of Network Configuration Options, page 4-3 • Network Configuration Menu, page 4-4 Displaying...
Administration Guide
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...information, refer to Cisco Unified line to create a conference call and remain on a phone in call state. For more information refer to Cisco Unified then go onhook to complete a call . Message waiting Indicator A light on the handset that indicates that indicates that are on hold. Other group pickup Allows a user to answer a call ringing on the Communications Manager System Guide, "Cisco call transfer. Pickup" chapter. Cisco Unified IP Phone 7960G/7940G Administration Guide for the DN displays the call logs, Communications Manager Features and Services speed-dials, and...
...information, refer to Cisco Unified line to create a conference call and remain on a phone in call state. For more information refer to Cisco Unified then go onhook to complete a call . Message waiting Indicator A light on the handset that indicates that indicates that are on hold. Other group pickup Allows a user to answer a call ringing on the Communications Manager System Guide, "Cisco call transfer. Pickup" chapter. Cisco Unified IP Phone 7960G/7940G Administration Guide for the DN displays the call logs, Communications Manager Features and Services speed-dials, and...
Administration Guide
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... Features, Templates, Services, and Users Creating Custom Phone Rings Creating Custom Phone Rings You can use , such as a specific telephone extension. To install and set of the following features: • Personal Address Book (PAB) • Personal Fast Dials (Fast Dials) • Address Book Synchronization Tool (TABSynch) Users can access Personal Directory features by creating your Cisco Unified IP Phone 7960G or 7940G to configure the personal directory. Configuring Corporate and Personal Directories The Directories button on page 5-9 for more information. To support...
... Features, Templates, Services, and Users Creating Custom Phone Rings Creating Custom Phone Rings You can use , such as a specific telephone extension. To install and set of the following features: • Personal Address Book (PAB) • Personal Fast Dials (Fast Dials) • Address Book Synchronization Tool (TABSynch) Users can access Personal Directory features by creating your Cisco Unified IP Phone 7960G or 7940G to configure the personal directory. Configuring Corporate and Personal Directories The Directories button on page 5-9 for more information. To support...
Administration Guide
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... on page 6-3. • Network Statistics-Displays the Network Statistics screen, which shows a log of the certificate trust list (CTL) file that is installed on the phone. To display the Model Information menu, press the Settings button and then select Model Information. Status Menu The Status menu includes these options, which shows information about the Cisco Unified IP Phone Expansion Module 7914, if connected to Cisco Unified Communications Manager Security Guide.) • MIC-Indicates whether a manufacturing installed certificate (used...
... on page 6-3. • Network Statistics-Displays the Network Statistics screen, which shows a log of the certificate trust list (CTL) file that is installed on the phone. To display the Model Information menu, press the Settings button and then select Model Information. Status Menu The Status menu includes these options, which shows information about the Cisco Unified IP Phone Expansion Module 7914, if connected to Cisco Unified Communications Manager Security Guide.) • MIC-Indicates whether a manufacturing installed certificate (used...
Administration Guide
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... > User Groups. Cisco recommends that you create a web page on the Cisco Unified IP Phone (including speed dial, services, and voice messaging system options), users must receive information from you must use some of Cisco Unified IP Phone Manuals, page A-2 • Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials, page A-2 • How Users Subscribe to Services and Configure Phone Features, page A-2 • How Users Access a Voice Messaging System, page A-3 • How Users Configure Personal Directory Entries, page A-3 How Users Obtain Support for the Cisco Unified IP...
... > User Groups. Cisco recommends that you create a web page on the Cisco Unified IP Phone (including speed dial, services, and voice messaging system options), users must receive information from you must use some of Cisco Unified IP Phone Manuals, page A-2 • Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials, page A-2 • How Users Subscribe to Services and Configure Phone Features, page A-2 • How Users Access a Voice Messaging System, page A-3 • How Users Configure Personal Directory Entries, page A-3 How Users Obtain Support for the Cisco Unified IP...
Administration Guide
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... for Cisco Unified IP Phone 7960G and 7940G Table B-1 Cisco Unified IP Phone 7960G and 7940G Feature Support by Protocol (continued) Features Calling Features Speed Dialing Transfer Video Support Voice Messaging System Cisco Unified IP Phones 7960G, 7940G SCCP SIP Supported Supported Supported Supported Supported Supported Not supported Supported Settings Call Statistics Supported Supported Voice Quality Metrics Supported Not supported Services SDK Compliance Supported Supported Directories Call Logs Supported Supported Corporate Directories Supported Supported Personal...
... for Cisco Unified IP Phone 7960G and 7940G Table B-1 Cisco Unified IP Phone 7960G and 7940G Feature Support by Protocol (continued) Features Calling Features Speed Dialing Transfer Video Support Voice Messaging System Cisco Unified IP Phones 7960G, 7940G SCCP SIP Supported Supported Supported Supported Supported Supported Not supported Supported Settings Call Statistics Supported Supported Voice Quality Metrics Supported Not supported Services SDK Compliance Supported Supported Directories Call Logs Supported Supported Corporate Directories Supported Supported Personal...
