User Manual
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... Network 410 How to Restore the Machine's Network Settings to Factory Default 412 Problems with Printing 413 Printing Does Not Start 414 Paper Jams 415 Paper Does Not Feed Properly/"No Paper" Error Occurs 416 Copying/Printing Stops Before It Is Completed 418 Problems with Printing Quality 419 Print Results Not Satisfactory 420 Cannot... End of Job 422 No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks 423 Colors Are Unclear 426 Lines Are Misaligned 427 Printed Paper Curls or Has Ink Blots 428
... Network 410 How to Restore the Machine's Network Settings to Factory Default 412 Problems with Printing 413 Printing Does Not Start 414 Paper Jams 415 Paper Does Not Feed Properly/"No Paper" Error Occurs 416 Copying/Printing Stops Before It Is Completed 418 Problems with Printing Quality 419 Print Results Not Satisfactory 420 Cannot... End of Job 422 No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks 423 Colors Are Unclear 426 Lines Are Misaligned 427 Printed Paper Curls or Has Ink Blots 428
User Manual
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Support Code List (When Paper Is Jammed 472 1300 473 Paper Is Jammed inside the Machine 474 In Other Cases 477 1000 478 1200 479 1203 480 1401 481 1403 482 1485 483 1682 484 1684 485 1686 486 1688 487 168A 488 1700 489 1701 490 1890 491 2900 492 2901 493 4100 494 4102 495 4103 496 5011 497 5012 498 5100 499 5200 500 5400 501 5700 502 5B00 503 5B01 504 6000 505 6500 506 6800 507 6801 508
Support Code List (When Paper Is Jammed 472 1300 473 Paper Is Jammed inside the Machine 474 In Other Cases 477 1000 478 1200 479 1203 480 1401 481 1403 482 1485 483 1682 484 1684 485 1686 486 1688 487 168A 488 1700 489 1701 490 1890 491 2900 492 2901 493 4100 494 4102 495 4103 496 5011 497 5012 498 5100 499 5200 500 5400 501 5700 502 5B00 503 5B01 504 6000 505 6500 506 6800 507 6801 508
User Manual
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... at a time. Pull out it when printing. 89 Loading Plain Paper / Photo Paper Loading Envelopes (5) cover Open to support ejected paper. Extend it before printing. (7) output tray extension Extend to replace the FINE cartridge or remove jammed paper inside the machine. (6) paper output tray Printed paper is ejected. Two or more sheets of the same size and...
... at a time. Pull out it when printing. 89 Loading Plain Paper / Photo Paper Loading Envelopes (5) cover Open to support ejected paper. Extend it before printing. (7) output tray extension Extend to replace the FINE cartridge or remove jammed paper inside the machine. (6) paper output tray Printed paper is ejected. Two or more sheets of the same size and...
User Manual
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... Media Types You Can Use. • You can cause paper jams. Note • We recommend Canon genuine photo paper for this machine, see Media Types You Can Use. 1. Loading Plain Paper / Photo Paper You can use general copy paper. Loading paper without aligning the edges may cause paper jams. • If paper is curled, flatten it can use for printing photos...
... Media Types You Can Use. • You can cause paper jams. Note • We recommend Canon genuine photo paper for this machine, see Media Types You Can Use. 1. Loading Plain Paper / Photo Paper You can use general copy paper. Loading paper without aligning the edges may cause paper jams. • If paper is curled, flatten it can use for printing photos...
User Manual
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The paper may not be fed properly. Slide the paper guide (A) to align it with the paper stack. Slide the paper guide (A) to the left, and load the paper against the paper. Loading paper in the portrait orientation (B). 3. Do not slide the paper guide too hard against the far right of paper higher than the load limit mark (D). 104 Important • Always load paper in the landscape orientation (C) can cause paper jams. Note • Do not load sheets of the rear tray WITH THE PRINT SIDE FACING YOU. 4.
The paper may not be fed properly. Slide the paper guide (A) to align it with the paper stack. Slide the paper guide (A) to the left, and load the paper against the paper. Loading paper in the portrait orientation (B). 3. Do not slide the paper guide too hard against the far right of paper higher than the load limit mark (D). 104 Important • Always load paper in the landscape orientation (C) can cause paper jams. Note • Do not load sheets of the rear tray WITH THE PRINT SIDE FACING YOU. 4.
User Manual
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... 2. Important • Printing of the envelope. They could jam in the machine or cause the machine to malfunction. • Envelopes with an embossed or treated surface • Envelopes with the printer driver properly. Open the paper support. 2. The address is automatically rotated and printed according ...to flatten them in the inserting direction flat and sharpen the crease. Important • The envelopes may jam in the machine if they are not flat ...
... 2. Important • Printing of the envelope. They could jam in the machine or cause the machine to malfunction. • Envelopes with an embossed or treated surface • Envelopes with the printer driver properly. Open the paper support. 2. The address is automatically rotated and printed according ...to flatten them in the inserting direction flat and sharpen the crease. Important • The envelopes may jam in the machine if they are not flat ...
User Manual
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And also, store it could jam in the following weight range. • 17 to 28 lb (64 to 105 g /m2) (plain paper except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it avoiding heat, humidity, and direct sunlight. 110 • B5 • 4" x 6" (10 x 15 cm) • 5" x 7" (13 x 18 cm...
And also, store it could jam in the following weight range. • 17 to 28 lb (64 to 105 g /m2) (plain paper except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it avoiding heat, humidity, and direct sunlight. 110 • B5 • 4" x 6" (10 x 15 cm) • 5" x 7" (13 x 18 cm...
User Manual
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... not use the following types of paper with holes • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m2), except for Canon genuine paper) • Paper thinner than a postcard, including plain paper or notepad paper cut to jam or malfunction. • Folded, curled, or wrinkled paper • Damp paper • Paper that is too thin (weighing less...
... not use the following types of paper with holes • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m2), except for Canon genuine paper) • Paper thinner than a postcard, including plain paper or notepad paper cut to jam or malfunction. • Folded, curled, or wrinkled paper • Damp paper • Paper that is too thin (weighing less...
User Manual
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... through may get smeared with ink? Check how to load the paper correctly! • Is the paper loaded in the rear tray, load paper WITH THE PRINTING SIDE FACING YOU. To load paper in the correct orientation? The curled paper causes paper jam. "Load the paper after correcting its curl." If a print head nozzle is clogged, print will...
... through may get smeared with ink? Check how to load the paper correctly! • Is the paper loaded in the rear tray, load paper WITH THE PRINTING SIDE FACING YOU. To load paper in the correct orientation? The curled paper causes paper jam. "Load the paper after correcting its curl." If a print head nozzle is clogged, print will...
User Manual
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Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem 390
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem 390
User Manual
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Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Copying/Printing Stops Before It Is Completed 413
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Copying/Printing Stops Before It Is Completed 413
User Manual
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Paper Jams When paper is jammed, the Alarm lamp flashes and a troubleshooting message is displayed on the OS you are using. Click Here to Support Code List (When Paper Is Jammed). Take the appropriate action described in the message. * The screen differs depending on the computer screen automatically. For details on your computer by searching a Support Code. Note • You can confirm the actions against errors with Support Codes on how to remove the jammed paper, refer to Search 415
Paper Jams When paper is jammed, the Alarm lamp flashes and a troubleshooting message is displayed on the OS you are using. Click Here to Support Code List (When Paper Is Jammed). Take the appropriate action described in the message. * The screen differs depending on the computer screen automatically. For details on your computer by searching a Support Code. Note • You can confirm the actions against errors with Support Codes on how to remove the jammed paper, refer to Search 415
User Manual
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...of the following when you load the paper, load the paper with the loaded paper. If the envelopes are printing on is loaded. Check5 Confirm that the paper stack does not exceed the paper load limit. If the paper tears in the rear tray, see if the paper you have prepared the envelopes, load ...• When loading two or more sheets of paper, align the edges of the sheets before printing. Check6 Make sure that it . In such cases, reduce the sheets of paper you load at this maximum capacity depending on envelopes, refer to see Paper Jams to turn off the machine, unplug it from ...
...of the following when you load the paper, load the paper with the loaded paper. If the envelopes are printing on is loaded. Check5 Confirm that the paper stack does not exceed the paper load limit. If the paper tears in the rear tray, see if the paper you have prepared the envelopes, load ...• When loading two or more sheets of paper, align the edges of the sheets before printing. Check6 Make sure that it . In such cases, reduce the sheets of paper you load at this maximum capacity depending on envelopes, refer to see Paper Jams to turn off the machine, unplug it from ...
User Manual
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Take the appropriate action described in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. When an error occurs, the Alarm lamp flashes and a Support Code (error number) is almost full. 1700, 1701 9 flashes The ... occurs in the message. Check the status of flashes Cause Support Code 2 flashes There is no paper in the rear tray. 1000 3 flashes The cover is opened while printing is in progress. 1203 Paper is jammed in the paper output slot or in the rear tray. 1300 4 flashes The FINE cartridge is not installed...
Take the appropriate action described in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. When an error occurs, the Alarm lamp flashes and a Support Code (error number) is almost full. 1700, 1701 9 flashes The ... occurs in the message. Check the status of flashes Cause Support Code 2 flashes There is no paper in the rear tray. 1000 3 flashes The cover is opened while printing is in progress. 1203 Paper is jammed in the paper output slot or in the rear tray. 1300 4 flashes The FINE cartridge is not installed...
User Manual
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Error Message on the PictBridge (Wireless LAN) Compliant Device Action "Printer in use" If the machine is nearly full. "Paper jam" Select Stop in the display on your PictBridge (Wireless LAN) compliant device to stop printing. The error messages and operations may occur when printing... lamp flashes and take the appropriate action to clear the error. "No print head" Check the number of the device. For errors on non-Canon PictBridge (Wireless LAN) compliant devices, check the status of how many the Alarm lamp flashes and take the appropriate action to resolve the error. ...
Error Message on the PictBridge (Wireless LAN) Compliant Device Action "Printer in use" If the machine is nearly full. "Paper jam" Select Stop in the display on your PictBridge (Wireless LAN) compliant device to stop printing. The error messages and operations may occur when printing... lamp flashes and take the appropriate action to clear the error. "No print head" Check the number of the device. For errors on non-Canon PictBridge (Wireless LAN) compliant devices, check the status of how many the Alarm lamp flashes and take the appropriate action to resolve the error. ...
User Manual
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... 6932 6933 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 • A000 to ZZZZ B201 B202 B203 B204 About the support code for paper jam, you can also refer to Support Code List (When...
... 6932 6933 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 • A000 to ZZZZ B201 B202 B203 B204 About the support code for paper jam, you can also refer to Support Code List (When...
User Manual
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Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case. • If you can see the jammed paper at the paper output slot or the rear tray: 1300 • If the paper tears and you cannot remove it from the paper output slot or from the rear tray: Paper Is Jammed inside the Machine • Cases other than above: In Other Cases 472
Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case. • If you can see the jammed paper at the paper output slot or the rear tray: 1300 • If the paper tears and you cannot remove it from the paper output slot or from the rear tray: Paper Is Jammed inside the Machine • Cases other than above: In Other Cases 472
User Manual
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...jammed paper from the paper output slot or the rear tray, remove the paper from the paper output slot, whichever is jammed in the paper output slot or in the queue are loading it correctly. • We recommend you cannot remove the paper or the paper tears inside the machine, or if the paper jam... error continues after removing the paper, contact the service center. 473 Hold the paper with photos or graphics; Reload the paper, and press the machine's Black or Color button...
...jammed paper from the paper output slot or the rear tray, remove the paper from the paper output slot, whichever is jammed in the paper output slot or in the queue are loading it correctly. • We recommend you cannot remove the paper or the paper tears inside the machine, or if the paper jam... error continues after removing the paper, contact the service center. 473 Hold the paper with photos or graphics; Reload the paper, and press the machine's Black or Color button...
User Manual
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... to cancel print jobs before turning off the machine. 1. Retract the paper output tray, then open the cover. If the jammed paper is under the FINE cartridge holder. Turn off the machine to remove jammed paper during printing, press the Stop button to the right edge or the left... power cord of the machine from the rear tray, or if the jammed paper remains inside the Machine If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the power supply. 2. Paper Is Jammed inside the machine, remove the paper following the procedure below.
... to cancel print jobs before turning off the machine. 1. Retract the paper output tray, then open the cover. If the jammed paper is under the FINE cartridge holder. Turn off the machine to remove jammed paper during printing, press the Stop button to the right edge or the left... power cord of the machine from the rear tray, or if the jammed paper remains inside the Machine If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the power supply. 2. Paper Is Jammed inside the machine, remove the paper following the procedure below.
User Manual
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If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing all the jammed paper, a piece of paper remains inside the machine. Reprint if necessary. All print jobs in the queue are loading it correctly. If the message about paper jam is displayed on the computer screen when you...
If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing all the jammed paper, a piece of paper remains inside the machine. Reprint if necessary. All print jobs in the queue are loading it correctly. If the message about paper jam is displayed on the computer screen when you...