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...9-5 Receiving with a DRPD (Distinctive Ring Pattern Detection) service: DRPD ...........9-5 Setting the ring pattern 9-6 Receiving faxes to the MultiPASS Suite 9-7 When your computer is off 9-7 Canceling receiving 9-7 10: Fax Model Reports and lists Summary of reports and lists... Maintaining the printhead 11-6 Flowchart of printhead maintenance ..........11-6 Printing the nozzle check pattern 11-7 Cleaning the printhead 11-7 Aligning the printhead 11-8 12: Troubleshooting Problems installing and removing software ..12-1 Problems turning on the computer (when the MultiPASS Suite opens) ...
...9-5 Receiving with a DRPD (Distinctive Ring Pattern Detection) service: DRPD ...........9-5 Setting the ring pattern 9-6 Receiving faxes to the MultiPASS Suite 9-7 When your computer is off 9-7 Canceling receiving 9-7 10: Fax Model Reports and lists Summary of reports and lists... Maintaining the printhead 11-6 Flowchart of printhead maintenance ..........11-6 Printing the nozzle check pattern 11-7 Cleaning the printhead 11-7 Aligning the printhead 11-8 12: Troubleshooting Problems installing and removing software ..12-1 Problems turning on the computer (when the MultiPASS Suite opens) ...
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Main components of the machine Fax model shown here. qw e r t y u i o !0 !1 !2 !3 !5 !4 !6 !7 !8 q Fax Model ADF (Automatic Document Feeder) w Fax Model Feeder cover e Fax Model Document guides r Multi-purpose tray t Tray cover y Fax Model Document tray u Fax Model Document output slot i Document cover o Scanning unit !0 Indicator light !1 Card slot !2 [Eject] button !3 [Open] button !4 Paper output tray !5 Operation panel !6 Platen glass !7 Printhead holder !8 Paper thickness lever 1-2 Introduction Chapter 1
Main components of the machine Fax model shown here. qw e r t y u i o !0 !1 !2 !3 !5 !4 !6 !7 !8 q Fax Model ADF (Automatic Document Feeder) w Fax Model Feeder cover e Fax Model Document guides r Multi-purpose tray t Tray cover y Fax Model Document tray u Fax Model Document output slot i Document cover o Scanning unit !0 Indicator light !1 Card slot !2 [Eject] button !3 [Open] button !4 Paper output tray !5 Operation panel !6 Platen glass !7 Printhead holder !8 Paper thickness lever 1-2 Introduction Chapter 1
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...(1 sec.)] key Turns the machine on and off when instructed to do so in this reason, it is on or blinking. • Your machine performs printhead cleaning every time you always leave your computer according to the action selected. !5 [Photo Print] key Switches the machine to photo card print mode. !6 Numeric...
...(1 sec.)] key Turns the machine on and off when instructed to do so in this reason, it is on or blinking. • Your machine performs printhead cleaning every time you always leave your computer according to the action selected. !5 [Photo Print] key Switches the machine to photo card print mode. !6 Numeric...
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... presentation binders to protect them from direct exposure to the right. Setting the paper thickness lever The paper thickness lever adjusts the gap between the printhead and the print media to set the paper thickness lever. Follow this occurs, move the paper thickness lever to air or sunlight. • Do not...
... presentation binders to protect them from direct exposure to the right. Setting the paper thickness lever The paper thickness lever adjusts the gap between the printhead and the print media to set the paper thickness lever. Follow this occurs, move the paper thickness lever to air or sunlight. • Do not...
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Replacing ink tanks When to replace an ink tank If one of the following messages appears in the LCD, replace the necessary ink tank(s) as described on p. 10-4:
Replacing ink tanks When to replace an ink tank If one of the following messages appears in the LCD, replace the necessary ink tank(s) as described on p. 10-4:
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...and replace each one individually. w q w q B A Ink Tank BCI-3eY DC Chapter 11 Maintenance 11-5 CAUTION • Do not try to manually move or stop the printhead holder. • Do not touch any metal parts. 3 Press on the tab to avoid staining clothing or the surrounding area. 4 Pull the orange tape in... direction of the machine. Hold the ink tank as shown and remove the protective cap B. • To avoid spilling ink, never press on the printhead. Press down gently on the ink tank until an audible click is heard. • Make sure the ink tank is the correct color for disposal...
...and replace each one individually. w q w q B A Ink Tank BCI-3eY DC Chapter 11 Maintenance 11-5 CAUTION • Do not try to manually move or stop the printhead holder. • Do not touch any metal parts. 3 Press on the tab to avoid staining clothing or the surrounding area. 4 Pull the orange tape in... direction of the machine. Hold the ink tank as shown and remove the protective cap B. • To avoid spilling ink, never press on the printhead. Press down gently on the ink tank until an audible click is heard. • Make sure the ink tank is the correct color for disposal...
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... allows you to 3 above and there is no improvement. Step 2 Align the printhead ( p. 11-8). The printhead is none, replace the ink tank ( p. 11-4). Step 3 Perform deep printhead cleaning ( setting) ( p. 11-7). Contact the Canon Customer Care Center. 11-6 Maintenance Chapter 11 Step 2 Perform normal printhead cleaning ( setting) ( p. 11-7). NOTE • If the problem is still not...
... allows you to 3 above and there is no improvement. Step 2 Align the printhead ( p. 11-8). The printhead is none, replace the ink tank ( p. 11-4). Step 3 Perform deep printhead cleaning ( setting) ( p. 11-7). Contact the Canon Customer Care Center. 11-6 Maintenance Chapter 11 Step 2 Perform normal printhead cleaning ( setting) ( p. 11-7). NOTE • If the problem is still not...
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... setting you want. • Select: - MAINTENANCE 1.NOZZLE CHECK 4 Use [2] or [3] to select . 3 Press [Set]. for normal printhead cleaning. - for deep printhead cleaning. • For details on which to select . 3 Press [Set] twice. Chapter 11 Maintenance 11-7 Cleaning too often reduces the amount... of ink. Follow this procedure to clean the printhead from your computer ( Software Guide). Follow this procedure to print the nozzle check pattern from your computer ( Software Guide...
... setting you want. • Select: - MAINTENANCE 1.NOZZLE CHECK 4 Use [2] or [3] to select . 3 Press [Set]. for normal printhead cleaning. - for deep printhead cleaning. • For details on which to select . 3 Press [Set] twice. Chapter 11 Maintenance 11-7 Cleaning too often reduces the amount... of ink. Follow this procedure to clean the printhead from your computer ( Software Guide). Follow this procedure to print the nozzle check pattern from your computer ( Software Guide...
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CHANGE H VALUE A0 6 In column A on the printout, note which box has the most solid image. Aligning the printhead To align the printhead after you have printed the nozzle check pattern ( p. 11-7) and determined that the printhead needs aligning, align it from the operation panel (see below) or from the operation panel: 1 Press [Menu... MAINTENANCE 1.NOZZLE CHECK 4 Use [2] or [3] to enter it , follow the procedure in the Setup Sheet. Note the value next to this procedure to align the printhead from the MultiPASS Suite software ( Software Guide).
CHANGE H VALUE A0 6 In column A on the printout, note which box has the most solid image. Aligning the printhead To align the printhead after you have printed the nozzle check pattern ( p. 11-7) and determined that the printhead needs aligning, align it from the operation panel (see below) or from the operation panel: 1 Press [Menu... MAINTENANCE 1.NOZZLE CHECK 4 Use [2] or [3] to enter it , follow the procedure in the Setup Sheet. Note the value next to this procedure to align the printhead from the MultiPASS Suite software ( Software Guide).
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...'s documentation to the shared printer? If not, delete files you trying to print. To remove the MultiPASS Suite, see p. 12-14. 2. Turn the server on ? To protect the printhead, printing will stop temporarily and resume after opening and editing the document. 7. CAUTION • The area... in Windows and not in the middle. Refer to a shared printer. 1. Restart the computer. 9. Remove the MultiPASS Suite software and try installing again. If so, the printhead will be a problem with the operating system? Interrupt printing when appropriate, turn off the machine and wait 15 minutes...
...'s documentation to the shared printer? If not, delete files you trying to print. To remove the MultiPASS Suite, see p. 12-14. 2. Turn the server on ? To protect the printhead, printing will stop temporarily and resume after opening and editing the document. 7. CAUTION • The area... in Windows and not in the middle. Refer to a shared printer. 1. Restart the computer. 9. Remove the MultiPASS Suite software and try installing again. If so, the printhead will be a problem with the operating system? Interrupt printing when appropriate, turn off the machine and wait 15 minutes...
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.... If this problem only occurs when printing a specific document Open and edit the document and try printing again. Print the nozzle check pattern ( Maintaining the printhead, p. 11-6). 2. In the Properties dialog box, on the Main tab, click [Manual] in the multi-purpose tray? Does the paper stack exceed the paper limit...
.... If this problem only occurs when printing a specific document Open and edit the document and try printing again. Print the nozzle check pattern ( Maintaining the printhead, p. 11-6). 2. In the Properties dialog box, on the Main tab, click [Manual] in the multi-purpose tray? Does the paper stack exceed the paper limit...
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Is the Alarm light blinking? Print the nozzle check pattern ( Maintaining the printhead, p. 11-6). If placing the document on it is displayed, see p. 12-17. 3. If not, set the print media type ( p. 3-6). 3. For printing-related problems, see ...out but there is nothing is blinking, see p. 12-14. 2. Is the document loaded the right way up . 2. Print the nozzle check pattern ( Maintaining the printhead, p. 11-6). Is there anything displayed in Problems printing from your computer, p. 12-3. Copy quality is loaded correctly on p. 12-4. 5. Does the LCD show the ...
Is the Alarm light blinking? Print the nozzle check pattern ( Maintaining the printhead, p. 11-6). If placing the document on it is displayed, see p. 12-17. 3. If not, set the print media type ( p. 3-6). 3. For printing-related problems, see ...out but there is nothing is blinking, see p. 12-14. 2. Is the document loaded the right way up . 2. Print the nozzle check pattern ( Maintaining the printhead, p. 11-6). Is there anything displayed in Problems printing from your computer, p. 12-3. Copy quality is loaded correctly on p. 12-4. 5. Does the LCD show the ...
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... 12 Troubleshooting 12-11 If set to , connect an answering machine to ( p. 13-4). 4. For recommended print media, see p. 3-1. Print the nozzle check pattern ( Maintaining the printhead, p. 11-6). 3. Cannot receive faxes automatically. 1. There will show "NG" and an error code. 1. The printed fax is poor. Set to the machine ( Setup Sheet) and...
... 12 Troubleshooting 12-11 If set to , connect an answering machine to ( p. 13-4). 4. For recommended print media, see p. 3-1. Print the nozzle check pattern ( Maintaining the printhead, p. 11-6). 3. Cannot receive faxes automatically. 1. There will show "NG" and an error code. 1. The printed fax is poor. Set to the machine ( Setup Sheet) and...
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... left in the ADF, wait for the machine to return to standby mode, then press [Resume]. Chapter 12 Troubleshooting 12-17 Then to Maintaining the printhead, p. 11-6. If the problem has been resolved, the Alarm light will be ejected automatically. A If the nozzle check pattern does not print properly Refer to... resume operation, press [Resume]. If the error remains, turn off . Wait 15 seconds, then reconnect the power cord and turn on again Contact the Canon Customer Care Center.
... left in the ADF, wait for the machine to return to standby mode, then press [Resume]. Chapter 12 Troubleshooting 12-17 Then to Maintaining the printhead, p. 11-6. If the problem has been resolved, the Alarm light will be ejected automatically. A If the nozzle check pattern does not print properly Refer to... resume operation, press [Resume]. If the error remains, turn off . Wait 15 seconds, then reconnect the power cord and turn on again Contact the Canon Customer Care Center.
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...is busy. Set your telephone line. the computer. CARD READER ERROR There is normally due to a paper jam. If the message remains, contact the Canon Customer Care Center. This is a problem with the card Try switching to another mode or slot. legal, or A4 and load paper of the ... to send a document. number, press [Stop/Reset] then [T]. Check the fax number and dial again. The other party is p. 12-15 obstructing the printhead holder and then press [Resume]. Contact the other party and have not working. Clear the paper jam or whatever is not using a G3 Contact the...
...is busy. Set your telephone line. the computer. CARD READER ERROR There is normally due to a paper jam. If the message remains, contact the Canon Customer Care Center. This is a problem with the card Try switching to another mode or slot. legal, or A4 and load paper of the ... to send a document. number, press [Stop/Reset] then [T]. Check the fax number and dial again. The other party is p. 12-15 obstructing the printhead holder and then press [Resume]. Contact the other party and have not working. Clear the paper jam or whatever is not using a G3 Contact the...
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... properly in the multi-purpose tray and that is longer than normal transmissions. If the message does not clear after pressing [Resume], contact the Canon Customer Care Center. DATA IN MEMORY CANNOT TURN OFF You are in good condition. Check for a paper jam and clear the jam if necessary.... The waste ink tank (which holds Contact the Canon Customer Care the ink used for printhead Center to within 3.3 ft. (1 meter), and then resend it . replaced immediately. TOO LONG (#003) The document is not ...
... properly in the multi-purpose tray and that is longer than normal transmissions. If the message does not clear after pressing [Resume], contact the Canon Customer Care Center. DATA IN MEMORY CANNOT TURN OFF You are in good condition. Check for a paper jam and clear the jam if necessary.... The waste ink tank (which holds Contact the Canon Customer Care the ink used for printhead Center to within 3.3 ft. (1 meter), and then resend it . replaced immediately. TOO LONG (#003) The document is not ...
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...or p. 8-8 because you want to invalid setting was selected. you no longer need. Fax Model The machine's memory Print any documents stored in the printhead is below the paper limit mark (t| ). Also, print or delete any documents in memory, or wait for the p. 8-8 machine to send any documents... stored in the printhead is too large to computer. Message (Error code) Cause Action Details INVALID KEY/SETTING An invalid key was pressed or an Check the key or...
...or p. 8-8 because you want to invalid setting was selected. you no longer need. Fax Model The machine's memory Print any documents stored in the printhead is below the paper limit mark (t| ). Also, print or delete any documents in memory, or wait for the p. 8-8 machine to send any documents... stored in the printhead is too large to computer. Message (Error code) Cause Action Details INVALID KEY/SETTING An invalid key was pressed or an Check the key or...
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...machine continues to your digital camera. WASTED INK NEAR FULL The waste ink tank is Open the MultiPASS Status Monitor. If appears, contact the Canon Customer Care Center. Contact the Canon Customer Care Center. p. 12-15 Fax Model RECEIVED IN Your computer was off and a ...TRY AGAIN IN B&W (#085) You tried sending a color document to cancel the transmission. If required, try reprinting them. WRONG CARTRIDGE The printhead is empty. Retry to a group. Message (Error code) Cause Action Details Fax Model NOT AVAILABLE In manual sending, you will resume printing...
...machine continues to your digital camera. WASTED INK NEAR FULL The waste ink tank is Open the MultiPASS Status Monitor. If appears, contact the Canon Customer Care Center. Contact the Canon Customer Care Center. p. 12-15 Fax Model RECEIVED IN Your computer was off and a ...TRY AGAIN IN B&W (#085) You tried sending a color document to cancel the transmission. If required, try reprinting them. WRONG CARTRIDGE The printhead is empty. Retry to a group. Message (Error code) Cause Action Details Fax Model NOT AVAILABLE In manual sending, you will resume printing...
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...the G, H: -3 to +3 printout. 5. or A4-size only). - 2. IMAGE REPEAT Prints multiple copies of repetitions. - HEAD CLEANING Performs normal printhead cleaning. - 3. ROLLER CLEANING Cleans the roller. - BORDERLESS COPY Copies without any borders (letter, A4-, or 4" × 6"-size - MANUAL... Manually select the number or repetitions. ALIGN PRINT HEAD Aligns the printhead. - PATTERN Prints the horizontal pattern. - only). 3. AUTO Automatically selects the number of an image on the A,B,C: -3 to F ...
...the G, H: -3 to +3 printout. 5. or A4-size only). - 2. IMAGE REPEAT Prints multiple copies of repetitions. - HEAD CLEANING Performs normal printhead cleaning. - 3. ROLLER CLEANING Cleans the roller. - BORDERLESS COPY Copies without any borders (letter, A4-, or 4" × 6"-size - MANUAL... Manually select the number or repetitions. ALIGN PRINT HEAD Aligns the printhead. - PATTERN Prints the horizontal pattern. - only). 3. AUTO Automatically selects the number of an image on the A,B,C: -3 to F ...
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... Borderless copying 5-5 Bubble Jet Paper LC-301 3-2 BUSY/NO SIGNAL message 12-18 C INK EMPTY message 12-18 Canceling manual sending 8-2 memory sending 8-1 receiving 9-7 Canon Customer Care Center 12-22 CARD READER BUSY message 12-18 CARD READER ERROR message 12-18 CARD READER OFFLINE message 12-18 Card slot...SIZE message 12-19 CHECK PRINTER message 12-19 Cleaning ADF 11-2, 11-3 exterior 11-1 inside scanning unit 11-1, 11-2 interior 11-1 to 11-3 printhead 11-6 roller 11-3 scanning area 11-1 CLEAR PAPER JAM message 12-19 Coded Dial key 1-4 CODED SPEED DIAL LIST 7-9, 10-1 Coded speed dialing ...
... Borderless copying 5-5 Bubble Jet Paper LC-301 3-2 BUSY/NO SIGNAL message 12-18 C INK EMPTY message 12-18 Canceling manual sending 8-2 memory sending 8-1 receiving 9-7 Canon Customer Care Center 12-22 CARD READER BUSY message 12-18 CARD READER ERROR message 12-18 CARD READER OFFLINE message 12-18 Card slot...SIZE message 12-19 CHECK PRINTER message 12-19 Cleaning ADF 11-2, 11-3 exterior 11-1 inside scanning unit 11-1, 11-2 interior 11-1 to 11-3 printhead 11-6 roller 11-3 scanning area 11-1 CLEAR PAPER JAM message 12-19 Coded Dial key 1-4 CODED SPEED DIAL LIST 7-9, 10-1 Coded speed dialing ...