Reference Guide for the MultiPASS F30 and MultiPASS F50
Page 2
... Testing and Cleaning the Printhead 5-7 Printing the Nozzle Check Pattern 5-8 Cleaning the Printhead 5-8 Chapter 3: Paper Handling Print Media Requirements 3-1 Paper Types and Sizes 3-1 Paper Guidelines 3-3 Printable Areas 3-4 Loading Paper 3-5 Loading Envelopes 3-5 Using Canon Specialty Print Media 3-7 ...Fit onto the Paper......4-8 Chapter 6: Troubleshooting Clearing Jams 6-1 Jams in the Multi-Purpose Tray 6-1 Jams in the ADF (F50 Model Only 6-2 LCD Messages 6-4 Paper Feeding Problems 6-6 Copying Problems 6-7 Print Quality Problems 6-8 Printing Problems 6-9 General Problems...
... Testing and Cleaning the Printhead 5-7 Printing the Nozzle Check Pattern 5-8 Cleaning the Printhead 5-8 Chapter 3: Paper Handling Print Media Requirements 3-1 Paper Types and Sizes 3-1 Paper Guidelines 3-3 Printable Areas 3-4 Loading Paper 3-5 Loading Envelopes 3-5 Using Canon Specialty Print Media 3-7 ...Fit onto the Paper......4-8 Chapter 6: Troubleshooting Clearing Jams 6-1 Jams in the Multi-Purpose Tray 6-1 Jams in the ADF (F50 Model Only 6-2 LCD Messages 6-4 Paper Feeding Problems 6-6 Copying Problems 6-7 Print Quality Problems 6-8 Printing Problems 6-9 General Problems...
Reference Guide for the MultiPASS F30 and MultiPASS F50
Page 7
...)* Holds documents for copying, scanning and sending faxes and feeds them automatically into the machine. Inside View PLATEN GLASS HOLDER * F50 model only 1-4 PAPER THICKNESS LEVER Adjusts the gap between the printhead and the surface of the machine. MULTI-PURPOSE TRAY and TRAY COVER Holds plain paper and other than envelopes, Banner... to place a document on the platen glass. PLATEN GLASS COVER Open to the width of the document. Set the paper thickness lever to install the Printhead (Cartridge) and Ink Tanks.
...)* Holds documents for copying, scanning and sending faxes and feeds them automatically into the machine. Inside View PLATEN GLASS HOLDER * F50 model only 1-4 PAPER THICKNESS LEVER Adjusts the gap between the printhead and the surface of the machine. MULTI-PURPOSE TRAY and TRAY COVER Holds plain paper and other than envelopes, Banner... to place a document on the platen glass. PLATEN GLASS COVER Open to the width of the document. Set the paper thickness lever to install the Printhead (Cartridge) and Ink Tanks.
Reference Guide for the MultiPASS F30 and MultiPASS F50
Page 16
... a large amount of the page. otherwise paper jams may cause problems. Also, make the images slightly larger than can cause some print media to the printhead. • Do not load paper beyond the paper limit mark (t| ) or beyond the width of graphics, the ink on the page may cause the paper...
... a large amount of the page. otherwise paper jams may cause problems. Also, make the images slightly larger than can cause some print media to the printhead. • Do not load paper beyond the paper limit mark (t| ) or beyond the width of graphics, the ink on the page may cause the paper...
Reference Guide for the MultiPASS F30 and MultiPASS F50
Page 32
... adversely affect operation of the machine and/or affect print quality. 4 When you are finished, close the scanning unit. • Be sure to touch the Printhead (Cartridge) or its holder. Cleaning Inside the Machine To prevent ink spots and paper dust from accumulating inside the machine and affecting print quality, clean...
... adversely affect operation of the machine and/or affect print quality. 4 When you are finished, close the scanning unit. • Be sure to touch the Printhead (Cartridge) or its holder. Cleaning Inside the Machine To prevent ink spots and paper dust from accumulating inside the machine and affecting print quality, clean...
Reference Guide for the MultiPASS F30 and MultiPASS F50
Page 34
...The ink in the Ink Tanks is difficult to change the Ink Tanks. • The ink in the Printhead (Cartridge) will also make it . Once opened, use the NOTE Canon Ink Tanks described in a Printhead (Cartridge). It may harden. • Do not leave empty Ink Tanks in this guide. Do not ...leave a Printhead (Cartridge) with any liquid onto it difficult to determine the correct time to clean up if spilled. ...
...The ink in the Ink Tanks is difficult to change the Ink Tanks. • The ink in the Printhead (Cartridge) will also make it . Once opened, use the NOTE Canon Ink Tanks described in a Printhead (Cartridge). It may harden. • Do not leave empty Ink Tanks in this guide. Do not ...leave a Printhead (Cartridge) with any liquid onto it difficult to determine the correct time to clean up if spilled. ...
Reference Guide for the MultiPASS F30 and MultiPASS F50
Page 36
... how to replace an Ink Tank in the correct slot. Remove and replace each one individually to ensure that they are inserted in an installed Printhead (Cartridge). You may adversely affect operation of the machine and/or affect print quality. • Discard the old Ink Tank immediately according to manually ... the scanning unit. 3 Press on the tab to release the empty Ink Tank, then remove it from its slot. • Do not remove the Printhead (Cartridge) CAUTION from spilling. • Spilled ink can stain any metal parts since this may want to place it in the wrong slot will cause...
... how to replace an Ink Tank in the correct slot. Remove and replace each one individually to ensure that they are inserted in an installed Printhead (Cartridge). You may adversely affect operation of the machine and/or affect print quality. • Discard the old Ink Tank immediately according to manually ... the scanning unit. 3 Press on the tab to release the empty Ink Tank, then remove it from its slot. • Do not remove the Printhead (Cartridge) CAUTION from spilling. • Spilled ink can stain any metal parts since this may want to place it in the wrong slot will cause...
Reference Guide for the MultiPASS F30 and MultiPASS F50
Page 37
... nozzles through which ink is not printed. Contact the Canon Customer Care Center to three times. 2 Align the printhead. (→ Quick Start Guide) The pattern is misaligned. 2 Perform normal printhead cleaning (HEAD CLEANING setting). (→ p. 5-8) You can perform normal printhead cleaning up to have the Printhead (Cartridge) replaced. 5-7 To maintain the best possible print quality...
... nozzles through which ink is not printed. Contact the Canon Customer Care Center to three times. 2 Align the printhead. (→ Quick Start Guide) The pattern is misaligned. 2 Perform normal printhead cleaning (HEAD CLEANING setting). (→ p. 5-8) You can perform normal printhead cleaning up to have the Printhead (Cartridge) replaced. 5-7 To maintain the best possible print quality...
Reference Guide for the MultiPASS F30 and MultiPASS F50
Page 38
...CLEANING 1.NOZZLE CHECK • The machine prints the nozzle check pattern. CLEANING 1.NOZZLE CHECK 5-8 P R I N T E R S E T T I N G 5 Press Set. • The machine cleans the printhead which takes about 30 to 50 seconds. Nozzle Check Pattern If the pattern is broken, missing, or a specific color is not uniform, → Quick Start... Guide. CLEANING Ex: 2 . Cleaning the Printhead If the printed nozzle check pattern is broken, missing, or a specific color is operating properly. 1 Press Menu. 3 Press ...
...CLEANING 1.NOZZLE CHECK • The machine prints the nozzle check pattern. CLEANING 1.NOZZLE CHECK 5-8 P R I N T E R S E T T I N G 5 Press Set. • The machine cleans the printhead which takes about 30 to 50 seconds. Nozzle Check Pattern If the pattern is broken, missing, or a specific color is not uniform, → Quick Start... Guide. CLEANING Ex: 2 . Cleaning the Printhead If the printed nozzle check pattern is broken, missing, or a specific color is operating properly. 1 Press Menu. 3 Press ...
Reference Guide for the MultiPASS F30 and MultiPASS F50
Page 42
... does not clear, try turning off the power. Contact the Canon Customer Care Center to copy functions. Message (Error Code) Cause C INK EMPTY The Cyan Ink Tank in the Printhead (Cartridge) is a paper jam in the ADF. The Printhead (Cartridge) may be defective. Wait several minutes, then turn on...Check also for any obstruction (paper clip, small object, etc.). The waste ink tank (which holds the ink used for printhead cleaning) may be full. CLEAR ADF (F50 model only) There is empty. Then start again. CLEAR PAPER JAM There is empty. COVER OPEN You opened the scanning unit...
... does not clear, try turning off the power. Contact the Canon Customer Care Center to copy functions. Message (Error Code) Cause C INK EMPTY The Cyan Ink Tank in the Printhead (Cartridge) is a paper jam in the ADF. The Printhead (Cartridge) may be defective. Wait several minutes, then turn on...Check also for any obstruction (paper clip, small object, etc.). The waste ink tank (which holds the ink used for printhead cleaning) may be full. CLEAR ADF (F50 model only) There is empty. Then start again. CLEAR PAPER JAM There is empty. COVER OPEN You opened the scanning unit...
Reference Guide for the MultiPASS F30 and MultiPASS F50
Page 43
... document. Y INK EMPTY The Yellow Ink Tank in the Printhead Replace the Ink Tank. (→ p. 5-6) (Cartridge) is full because it has cooled down . Replace the Ink Tank. (→ p. 5-6) MEMORY FULL (#037) (F50 model only) The machine's memory is empty. 6 Troubleshooting ...6-5 Make sure the stack is empty. Print any documents in memory (→ Fax Guide). Then start again. WRONG CARTRIDGE The Printhead (Cartridge) isn't installed correctly. Action Load...
... document. Y INK EMPTY The Yellow Ink Tank in the Printhead Replace the Ink Tank. (→ p. 5-6) (Cartridge) is full because it has cooled down . Replace the Ink Tank. (→ p. 5-6) MEMORY FULL (#037) (F50 model only) The machine's memory is empty. 6 Troubleshooting ...6-5 Make sure the stack is empty. Print any documents in memory (→ Fax Guide). Then start again. WRONG CARTRIDGE The Printhead (Cartridge) isn't installed correctly. Action Load...
Reference Guide for the MultiPASS F30 and MultiPASS F50
Page 45
... delete any documents stored in memory (→ Fax Guide) to remove the orange protective cap from the Printhead (Cartridge) before you install it. (→ Quick Start Guide) 6 The machine may not be operating.... 10 or European DL envelopes. (→ p. 3-1) • For additional troubleshooting, → MultiPASS Suite User's Guide. NOTE Copying Problems ❚ The machine will not make the desired number of... as needed. One or more than 10 envelopes in the LCD when making multiple copies. (F50 model only) The document you are using may not be U.S. ❚ Envelopes do not...
... delete any documents stored in memory (→ Fax Guide) to remove the orange protective cap from the Printhead (Cartridge) before you install it. (→ Quick Start Guide) 6 The machine may not be operating.... 10 or European DL envelopes. (→ p. 3-1) • For additional troubleshooting, → MultiPASS Suite User's Guide. NOTE Copying Problems ❚ The machine will not make the desired number of... as needed. One or more than 10 envelopes in the LCD when making multiple copies. (F50 model only) The document you are using may not be U.S. ❚ Envelopes do not...
Reference Guide for the MultiPASS F30 and MultiPASS F50
Page 46
...are installed properly. (→ Quick Start Guide) • Be sure to the flow chart (→ p. 5-7) and clean the printhead if necessary. (→ p. 5-8) The Printhead (Cartridge) or Ink Tanks may not be empty. • Check for an error message in black. (You are printing from ...an application that contain large quantities of the paper. • Some papers have aligned the printhead after installing a new Printhead (Cartridge). • Align the printhead. (→ Quick Start Guide) ❚ The printout contains blurred or smudged ink. If the print quality is ...
...are installed properly. (→ Quick Start Guide) • Be sure to the flow chart (→ p. 5-7) and clean the printhead if necessary. (→ p. 5-8) The Printhead (Cartridge) or Ink Tanks may not be empty. • Check for an error message in black. (You are printing from ...an application that contain large quantities of the paper. • Some papers have aligned the printhead after installing a new Printhead (Cartridge). • Align the printhead. (→ Quick Start Guide) ❚ The printout contains blurred or smudged ink. If the print quality is ...
Reference Guide for the MultiPASS F30 and MultiPASS F50
Page 47
...the Alarm light remains lit, contact the Canon Customer Care Center. Troubleshooting ❚ The Printhead (Cartridge) moves, but ink does not appear. 6 The Printhead (Cartridge) or Ink Tanks may not be installed properly. • Make sure the Printhead (Cartridge) and Ink Tanks are installed...in the LCD (→ p. 6-4) and replace if necessary. (→ p. 5-6) • For additional troubleshooting, → MultiPASS Suite User's Guide. The nozzles on the printhead may be clogged. • Refer to the machine and PC. • Check the printer cable connection. (→ Quick Start...
...the Alarm light remains lit, contact the Canon Customer Care Center. Troubleshooting ❚ The Printhead (Cartridge) moves, but ink does not appear. 6 The Printhead (Cartridge) or Ink Tanks may not be installed properly. • Make sure the Printhead (Cartridge) and Ink Tanks are installed...in the LCD (→ p. 6-4) and replace if necessary. (→ p. 5-6) • For additional troubleshooting, → MultiPASS Suite User's Guide. The nozzles on the printhead may be clogged. • Refer to the machine and PC. • Check the printer cable connection. (→ Quick Start...
Reference Guide for the MultiPASS F30 and MultiPASS F50
Page 48
... refer to dry. Then start your print operation and wait several minutes to allow the ink to Print Quality Problems (→ p. 6-8) and the MultiPASS Suite NOTE User's Guide. 6-10 Try using may be slowing its printing speed at the end of each line. If this happens, the machine may... tray. • Make sure the paper is loaded and aligned correctly. (→ Quick Start Guide) • If the printhead prints on light paper stock may cause the paper to cool. The printhead may include a large amount of paper. ❚ The machine suspends printing after each line to protect the...
... refer to dry. Then start your print operation and wait several minutes to allow the ink to Print Quality Problems (→ p. 6-8) and the MultiPASS Suite NOTE User's Guide. 6-10 Try using may be slowing its printing speed at the end of each line. If this happens, the machine may... tray. • Make sure the paper is loaded and aligned correctly. (→ Quick Start Guide) • If the printhead prints on light paper stock may cause the paper to cool. The printhead may include a large amount of paper. ❚ The machine suspends printing after each line to protect the...
Reference Guide for the MultiPASS F30 and MultiPASS F50
Page 49
... • Steps you have the following information: • Product name MultiPASS F50/F30 • Serial number The serial number is plugged in the LCD. Troubleshooting • MultiPASS Suite version number → MultiPASS Suite User's Guide • Place of purchase • Nature of the...plug it in the technical support of the installed Printhead (Cartridge) may not be empty. • Check for continuity. ❚ The machine will not print reports. The power cord may void the limited warranty. Canon's support personnel are trained in again. General Problems...
... • Steps you have the following information: • Product name MultiPASS F50/F30 • Serial number The serial number is plugged in the LCD. Troubleshooting • MultiPASS Suite version number → MultiPASS Suite User's Guide • Place of purchase • Nature of the...plug it in the technical support of the installed Printhead (Cartridge) may not be empty. • Check for continuity. ❚ The machine will not print reports. The power cord may void the limited warranty. Canon's support personnel are trained in again. General Problems...
Reference Guide for the MultiPASS F30 and MultiPASS F50
Page 51
Menus in Copy Mode • Default settings are operating properly. (→ p. 5-8) Performs normal printhead cleaning. (→ p. 5-8) - Prints a mirror image of the bottom margin for color NORMAL (5 mm) copying and color reception. PRINTER SETTINGS Name ... 1/2/3/4 - 3.ENTIRE IMAGE Prints the original image to see if the print - size. (→ p. 4-8) * This menu is available only in bold type. Performs deep printhead cleaning. (→ p. 5-8) - LONG (27 mm) 7-2 CHANGE V VALUE Selects the pattern you want to use , for A to +5 (0) LAT LINE PATTERN Prints the...
Menus in Copy Mode • Default settings are operating properly. (→ p. 5-8) Performs normal printhead cleaning. (→ p. 5-8) - Prints a mirror image of the bottom margin for color NORMAL (5 mm) copying and color reception. PRINTER SETTINGS Name ... 1/2/3/4 - 3.ENTIRE IMAGE Prints the original image to see if the print - size. (→ p. 4-8) * This menu is available only in bold type. Performs deep printhead cleaning. (→ p. 5-8) - LONG (27 mm) 7-2 CHANGE V VALUE Selects the pattern you want to use , for A to +5 (0) LAT LINE PATTERN Prints the...
Reference Guide for the MultiPASS F30 and MultiPASS F50
Page 55
... Black & white copying 4-1 Black Ink Tank 5-4 BOTTOM MARGIN setting 7-2 Bubble Jet Paper 3-2 C C INK EMPTY message 6-4 Canon specialty print media (See Specialty print media) Cartridge holder 1-4 maintenance 5-7 CARTRIDGE JAMMED message 6-4 CHECK PAPER SIZE message 6-4 CHECK PRINTER... message 6-4 Cleaning 5-1 inside the ADF 5-3 inside the machine 5-2 machine's exterior 5-1 periodic 5-1 printhead 5-7, 5-8 roller 5-3 scanning area 5-1 CLEANING setting 7-2 CLEAR ADF message 6-4 CLEAR PAPER JAM message 6-4 Color copying 4-1 I Color...
... Black & white copying 4-1 Black Ink Tank 5-4 BOTTOM MARGIN setting 7-2 Bubble Jet Paper 3-2 C C INK EMPTY message 6-4 Canon specialty print media (See Specialty print media) Cartridge holder 1-4 maintenance 5-7 CARTRIDGE JAMMED message 6-4 CHECK PAPER SIZE message 6-4 CHECK PRINTER... message 6-4 Cleaning 5-1 inside the ADF 5-3 inside the machine 5-2 machine's exterior 5-1 periodic 5-1 printhead 5-7, 5-8 roller 5-3 scanning area 5-1 CLEANING setting 7-2 CLEAR ADF message 6-4 CLEAR PAPER JAM message 6-4 Color copying 4-1 I Color...
Reference Guide for the MultiPASS F30 and MultiPASS F50
Page 58
... Mode 1-6 Scanned area 2-2, 4-5 Scanning document requirements 2-2 unit 1-4 Set button 1-5 Size document 2-1 print media 3-1 Software MultiPASS Suite User's Guide iii Specialty print media (See also individual print media names 3-7 to 3-9 guidelines 3-7 Specifications A-1 Standby ... 1-6 Copy Mode 1-6 Scan Mode 1-6 Start button 1-5 Stop/Reset button 1-5 System Settings menu 7-3 T T-shirt Transfers 3-3 Testing printhead 5-7 Thickness document 2-1 Transparencies 3-2 Tray cover 1-4 multi-purpose 1-4 output 1-4 Troubleshooting 6-1 Type conventions, this guide iii V VERTICAL...
... Mode 1-6 Scanned area 2-2, 4-5 Scanning document requirements 2-2 unit 1-4 Set button 1-5 Size document 2-1 print media 3-1 Software MultiPASS Suite User's Guide iii Specialty print media (See also individual print media names 3-7 to 3-9 guidelines 3-7 Specifications A-1 Standby ... 1-6 Copy Mode 1-6 Scan Mode 1-6 Start button 1-5 Stop/Reset button 1-5 System Settings menu 7-3 T T-shirt Transfers 3-3 Testing printhead 5-7 Thickness document 2-1 Transparencies 3-2 Tray cover 1-4 multi-purpose 1-4 output 1-4 Troubleshooting 6-1 Type conventions, this guide iii V VERTICAL...
MFP F50 Setup
Page 3
Connect the power cord and plug it on the printhead holder lever. NOTE: to turn it into a socket. 3. IMPORTANT: Remove the tape on . If the F50 MFP does not power up when plugged in, press the ON/OFF button to enter sender information, including date and time, see page 13 of your MultiPASS F50 User's Manual. 4. Open the scanning unit again. The printhead holder will move to the center position. For phone line For external device such as phone, answering machine or data modem. 2.
Connect the power cord and plug it on the printhead holder lever. NOTE: to turn it into a socket. 3. IMPORTANT: Remove the tape on . If the F50 MFP does not power up when plugged in, press the ON/OFF button to enter sender information, including date and time, see page 13 of your MultiPASS F50 User's Manual. 4. Open the scanning unit again. The printhead holder will move to the center position. For phone line For external device such as phone, answering machine or data modem. 2.
MFP F50 Setup
Page 4
Turn the printhead over, then remove the orange protective cap. Do not press it down until it down . 5. Lower the lock lever and gently press it locks into the holder. NOTE: Do not touch the electrical contacts. 3. Raise the gray lock lever. 4. The printhead will rest at a slight angle. Step 4: Install the Printhead 1. Gently slide the printhead into place. Remove the printhead from its package. 2.
Turn the printhead over, then remove the orange protective cap. Do not press it down until it down . 5. Lower the lock lever and gently press it locks into the holder. NOTE: Do not touch the electrical contacts. 3. Raise the gray lock lever. 4. The printhead will rest at a slight angle. Step 4: Install the Printhead 1. Gently slide the printhead into place. Remove the printhead from its package. 2.