MultiPASS F20 Basic Guide
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...Cleaning your machine 9-9 Cleaning the exterior 9-9 Cleaning the scanning area 9-9 Cleaning the roller 9-9 10: Troubleshooting Problems installing and removing software 10-1 Problems turning on the computer (when the MultiPASS Suite opens) ......10-2 Problems printing from your computer ..........10-3 Copying problems 10-5 Problems scanning to ...If the nozzle check pattern does not print properly 10-12 Interpreting the messages 10-12 LCD messages 10-13 MultiPASS Status Monitor messages..........10-16 If you cannot solve the problem 10-16 11: Machine settings Accessing the machine ...
...Cleaning your machine 9-9 Cleaning the exterior 9-9 Cleaning the scanning area 9-9 Cleaning the roller 9-9 10: Troubleshooting Problems installing and removing software 10-1 Problems turning on the computer (when the MultiPASS Suite opens) ......10-2 Problems printing from your computer ..........10-3 Copying problems 10-5 Problems scanning to ...If the nozzle check pattern does not print properly 10-12 Interpreting the messages 10-12 LCD messages 10-13 MultiPASS Status Monitor messages..........10-16 If you cannot solve the problem 10-16 11: Machine settings Accessing the machine ...
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...MultiPASS Suite ( Setup Sheet). In the dialog box prompting you have not followed the installation procedure correctly, try reinstalling the software. 3. On the Windows desktop, click [Start], point to [Settings], then click [Control Panel]. 10 Troubleshooting 2. Chapter 10 Troubleshooting...Hardware tab, click [Device Manager].), under Other Devices, click [MultiPASS F20], then press the [Delete] key. Are any other applications... you install an earlier version of the MultiPASS Suite software (version 4.2 or earlier)? (Is Canon MultiPASS registered as follows: 1. If there was...
...MultiPASS Suite ( Setup Sheet). In the dialog box prompting you have not followed the installation procedure correctly, try reinstalling the software. 3. On the Windows desktop, click [Start], point to [Settings], then click [Control Panel]. 10 Troubleshooting 2. Chapter 10 Troubleshooting...Hardware tab, click [Device Manager].), under Other Devices, click [MultiPASS F20], then press the [Delete] key. Are any other applications... you install an earlier version of the MultiPASS Suite software (version 4.2 or earlier)? (Is Canon MultiPASS registered as follows: 1. If there was...
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.... Reconfigure the port, then reconnect the USB cable. 10-2 Troubleshooting Chapter 10 Cannot finish removing the MultiPASS Suite software (Windows XP only). If the MultiPASS Suite was running. This message appears and the MultiPASS Suite will take longer if an application such as a virus ...-10. 2. Follow this procedure in Windows 98/2000/Me and you upgraded to Windows XP without removing the MultiPASS Suite, the machine may be completed. 1. Under Other Devices, click [MultiPASS F20], then press the [Delete] key. 4. See below if you turn on your computer. 6. Is another...
.... Reconfigure the port, then reconnect the USB cable. 10-2 Troubleshooting Chapter 10 Cannot finish removing the MultiPASS Suite software (Windows XP only). If the MultiPASS Suite was running. This message appears and the MultiPASS Suite will take longer if an application such as a virus ...-10. 2. Follow this procedure in Windows 98/2000/Me and you upgraded to Windows XP without removing the MultiPASS Suite, the machine may be completed. 1. Under Other Devices, click [MultiPASS F20], then press the [Delete] key. 4. See below if you turn on your computer. 6. Is another...
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... to the application's documentation to the application's documentation. To install, see the Software Guide. Turn the server on your machine. Chapter 10 Troubleshooting 10-3 The P mark indicates problems that also occur when printing copies on . 2. You can only print in Windows and not in the... you are open, close them to a shared printer. 1. Print the nozzle check pattern ( Maintaining the printhead, p. 9-5). 5. To remove the MultiPASS Suite, see the Setup Sheet. Is the server set up to allow your computer. 6. Did you cannot print images scanned to print in the...
... to the application's documentation to the application's documentation. To install, see the Software Guide. Turn the server on your machine. Chapter 10 Troubleshooting 10-3 The P mark indicates problems that also occur when printing copies on . 2. You can only print in Windows and not in the... you are open, close them to a shared printer. 1. Print the nozzle check pattern ( Maintaining the printhead, p. 9-5). 5. To remove the MultiPASS Suite, see the Setup Sheet. Is the server set up to allow your computer. 6. Did you cannot print images scanned to print in the...
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... and printing will overheat. Paper curls. In the Manual Color Adjustment dialog box, reduce the intensity with the application. Printing stops in Print Quality. 10-4 Troubleshooting Chapter 10 If so, the printhead will appear to have stopped. Do not under any foreign matter. P 1. Is the paper the correct weight? Use 17...
... and printing will overheat. Paper curls. In the Manual Color Adjustment dialog box, reduce the intensity with the application. Printing stops in Print Quality. 10-4 Troubleshooting Chapter 10 If so, the printhead will appear to have stopped. Do not under any foreign matter. P 1. Is the paper the correct weight? Use 17...
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..., see p. 10-10. 2. P 7. Is there anything displayed in the LCD? Does the LCD show the correct type of paper. 3. Chapter 10 Troubleshooting 10-5 In the Properties dialog box, on p. 10-4. 5. In the Manual Color Adjustment dialog box, reduce the intensity with P in Problems printing from ... side. Does the paper stack exceed the paper limit mark (t| ) or exceed the capacity of the paper? Is intensity set too high? Troubleshooting Cannot make a copy. 1. Printout is set too high in the printer driver. Check that can only be stained. Are you printing outside...
..., see p. 10-10. 2. P 7. Is there anything displayed in the LCD? Does the LCD show the correct type of paper. 3. Chapter 10 Troubleshooting 10-5 In the Properties dialog box, on p. 10-4. 5. In the Manual Color Adjustment dialog box, reduce the intensity with P in Problems printing from ... side. Does the paper stack exceed the paper limit mark (t| ) or exceed the capacity of the paper? Is intensity set too high? Troubleshooting Cannot make a copy. 1. Printout is set too high in the printer driver. Check that can only be stained. Are you printing outside...
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... Monitor? Computer has hung up or frozen. 1. Memory may be defective. Quit other open applications and try connecting the USB cable directly to check if Canon MultiPASS F20 scanner is replaced with something inappropriate and you install a TWAIN-compatible application? Check that the document is blinking, see p. 10-12. 3. Is the Alarm ...: 1. Quit other open applications and try again. Is there anything displayed in Photoshop Change the allocated memory. If displayed, see p. 10-10. 2. Remove the MultiPASS Suite software and reinstall. 10-6 Troubleshooting Chapter 10
... Monitor? Computer has hung up or frozen. 1. Memory may be defective. Quit other open applications and try connecting the USB cable directly to check if Canon MultiPASS F20 scanner is replaced with something inappropriate and you install a TWAIN-compatible application? Check that the document is blinking, see p. 10-12. 3. Is the Alarm ...: 1. Quit other open applications and try again. Is there anything displayed in Photoshop Change the allocated memory. If displayed, see p. 10-10. 2. Remove the MultiPASS Suite software and reinstall. 10-6 Troubleshooting Chapter 10
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... at small sizes. Press lightly on the Toolbar, click [Settings]. The image will be a gap of at 100%. Chapter 10 Troubleshooting 10-7 In Display Properties, set the display colors to 16-bit or higher. To display ScanGear when scanning: On the Windows desktop...Even if you do not display an image well at a large (small) size on the Toolbar, another application to open in Link To in the MultiPASS Viewer ( p. 4-4). 2. Click [Show scanner driver before scanning] ( Software Guide). 2. Check the application's documentation or contact the application's manufacturer....
... at small sizes. Press lightly on the Toolbar, click [Settings]. The image will be a gap of at 100%. Chapter 10 Troubleshooting 10-7 In Display Properties, set the display colors to 16-bit or higher. To display ScanGear when scanning: On the Windows desktop...Even if you do not display an image well at a large (small) size on the Toolbar, another application to open in Link To in the MultiPASS Viewer ( p. 4-4). 2. Click [Show scanner driver before scanning] ( Software Guide). 2. Check the application's documentation or contact the application's manufacturer....
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..., a PCMCIA-compatible memory card will be damaged. Check if there is not in the index. If you cannot print the photograph from your computer. 10-8 Troubleshooting Chapter 10 Yellow "?": The photograph data does not comply with the DCF standard, there is no thumbnail photograph recorded, or the photograph is any images...
..., a PCMCIA-compatible memory card will be damaged. Check if there is not in the index. If you cannot print the photograph from your computer. 10-8 Troubleshooting Chapter 10 Yellow "?": The photograph data does not comply with the DCF standard, there is no thumbnail photograph recorded, or the photograph is any images...
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... does not appear in photo print mode and card protection set to or photo print mode is displayed in Windows). 1. Restart your computer. 10 Troubleshooting Chapter 10 Troubleshooting 10-9 CAUTION • In Windows 2000, when you move from the hard disk to the memory card, writing will fail and the original file...
... does not appear in photo print mode and card protection set to or photo print mode is displayed in Windows). 1. Restart your computer. 10 Troubleshooting Chapter 10 Troubleshooting 10-9 CAUTION • In Windows 2000, when you move from the hard disk to the memory card, writing will fail and the original file...
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... you connect the power cord to the machine and wall outlet, and press [ON/OFF], the machine powers up and a message is defective. 10-10 Troubleshooting Chapter 10 Wait until something is connected directly, the table taps, OA taps or extension cords are probably defective and should be able to the...
... you connect the power cord to the machine and wall outlet, and press [ON/OFF], the machine powers up and a message is defective. 10-10 Troubleshooting Chapter 10 Wait until something is connected directly, the table taps, OA taps or extension cords are probably defective and should be able to the...
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... it from the machine's interior ( below). 2 Press [Resume]. • If you are printing from a Windows application, follow the instructions displayed on your computer. 10 ABCD Troubleshooting Chapter 10 Troubleshooting 10-11
... it from the machine's interior ( below). 2 Press [Resume]. • If you are printing from a Windows application, follow the instructions displayed on your computer. 10 ABCD Troubleshooting Chapter 10 Troubleshooting 10-11
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... the instructions and correct the error. If the error remains, turn off . Wait five seconds, reconnect the power cord and turn on again Contact the Canon Customer Care Center. 10-12 Troubleshooting Chapter 10
... the instructions and correct the error. If the error remains, turn off . Wait five seconds, reconnect the power cord and turn on again Contact the Canon Customer Care Center. 10-12 Troubleshooting Chapter 10
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... the ink tank. The waste ink tank (which holds Contact the Canon Customer Care the ink used one minute. Then press [Resume] and start photo printing Wait until the card slot is low. Chapter 10 Troubleshooting 10-13 If print quality deteriorates or output is p. 10-11 obstructing... the printhead holder and then press [Resume]. card slot, turn the power off and on again, then reinsert the memory card. 10 Troubleshooting CARTRIDGE JAMMED The printhead holder cannot move . CHECK PAPER SIZE The size of the paper in the multi-purpose tray and that ink may...
... the ink tank. The waste ink tank (which holds Contact the Canon Customer Care the ink used one minute. Then press [Resume] and start photo printing Wait until the card slot is low. Chapter 10 Troubleshooting 10-13 If print quality deteriorates or output is p. 10-11 obstructing... the printhead holder and then press [Resume]. card slot, turn the power off and on again, then reinsert the memory card. 10 Troubleshooting CARTRIDGE JAMMED The printhead holder cannot move . CHECK PAPER SIZE The size of the paper in the multi-purpose tray and that ink may...
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... the paper limit mark (t| ). tank ready to continue printing. p. 9-4 COLOR INK LOW The ink level in the appropriate format on the memory card. 10-14 Troubleshooting Chapter 10 MACHINE IN USE CANNOT TURN OFF You are unable to copy too many pages at once or a very detailed document. Then press p. 3-8 [Start...
... the paper limit mark (t| ). tank ready to continue printing. p. 9-4 COLOR INK LOW The ink level in the appropriate format on the memory card. 10-14 Troubleshooting Chapter 10 MACHINE IN USE CANNOT TURN OFF You are unable to copy too many pages at once or a very detailed document. Then press p. 3-8 [Start...
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the machine. Allow the machine to reinstall the printhead. If then appears, contact the Canon Customer Care Center. WRONG CARTRIDGE The printhead is nearly full. WAIT COOLING During printing, the printhead may be inaccessible. WASTED INK... installed in your digital camera. Check which photographs were not Chapter 8 printed and try reprinting them. Contact the Canon Customer Care Center. Setup Sheet 10 Troubleshooting Chapter 10 Troubleshooting 10-15 If the message remains in the LCD, the printhead may have become too hot. Message Cause Action ...
the machine. Allow the machine to reinstall the printhead. If then appears, contact the Canon Customer Care Center. WRONG CARTRIDGE The printhead is nearly full. WAIT COOLING During printing, the printhead may be inaccessible. WASTED INK... installed in your digital camera. Check which photographs were not Chapter 8 printed and try reprinting them. Contact the Canon Customer Care Center. Setup Sheet 10 Troubleshooting Chapter 10 Troubleshooting 10-15 If the message remains in the LCD, the printhead may have become too hot. Message Cause Action ...
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...following information ready: • Product name: MultiPASS F20 • Serial number (located on the label located at the back of the machine) • Details of the problem • Steps taken to try to resolve the problem and the results 10-16 Troubleshooting Chapter 10 If a warning or attention is ... still under warranty (1-757-413-2848) NOTE • Within Canada, call for technical support 24 hours a day, 7 days a week (1-800-OK-CANON). • Support program specifics are subject to change without notice. • Refer to the individual product information for warranty details.
...following information ready: • Product name: MultiPASS F20 • Serial number (located on the label located at the back of the machine) • Details of the problem • Steps taken to try to resolve the problem and the results 10-16 Troubleshooting Chapter 10 If a warning or attention is ... still under warranty (1-757-413-2848) NOTE • Within Canada, call for technical support 24 hours a day, 7 days a week (1-800-OK-CANON). • Support program specifics are subject to change without notice. • Refer to the individual product information for warranty details.
MultiPASS F20 Basic Guide
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...product via overnight courier, prepaid by Canon. After receipt of the period remaining on your original limited warranty. MultiPASS F20 ©2002 Canon U.S.A., Inc. Carry-In/ Mail-In Carry-In/Mail-In is /are subject to change without charge by Canon in the continental United States, Alaska...; For e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.usa.canon.com/consumer) • 24-hour, 7-day-a-week, automated support for troubleshooting issues on most current products (1-800-423-2366) • 24-hour, Fax-On-Demand System for...
...product via overnight courier, prepaid by Canon. After receipt of the period remaining on your original limited warranty. MultiPASS F20 ©2002 Canon U.S.A., Inc. Carry-In/ Mail-In Carry-In/Mail-In is /are subject to change without charge by Canon in the continental United States, Alaska...; For e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.usa.canon.com/consumer) • 24-hour, 7-day-a-week, automated support for troubleshooting issues on most current products (1-800-423-2366) • 24-hour, Fax-On-Demand System for...