MultiPASS MP730 User's Guide
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... the interior 11-7 Cleaning the scanning area 11-7 Cleaning inside the machine 11-7 Fax Model Cleaning the ADF area 11-8 Cleaning the roller 11-9 12: Troubleshooting Problems installing and removing software .. 12-1 Problems turning on the computer 12-2 Problems printing from your computer .......... 12-2 Copying problems 12-5 Problems scanning 12-6 Fax...
... the interior 11-7 Cleaning the scanning area 11-7 Cleaning inside the machine 11-7 Fax Model Cleaning the ADF area 11-8 Cleaning the roller 11-9 12: Troubleshooting Problems installing and removing software .. 12-1 Problems turning on the computer 12-2 Problems printing from your computer .......... 12-2 Copying problems 12-5 Problems scanning 12-6 Fax...
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... or appears during installation and installation was completed, but [Canon] remains. Whichever you were unable to install or remove the software. [MP Drivers/MP Toolbox] Cannot install the software. 1. Chapter 12 Troubleshooting 12-1 Chapter 12 Troubleshooting Problems installing and removing software See below if you click,.... Have you followed the instructions in the Software Guide of the software (version 4.4 or earlier)? (Is Canon MultiPASS registered as a virus checker is running. Have you installed an earlier version of that version and try reinstalling the software.
... or appears during installation and installation was completed, but [Canon] remains. Whichever you were unable to install or remove the software. [MP Drivers/MP Toolbox] Cannot install the software. 1. Chapter 12 Troubleshooting 12-1 Chapter 12 Troubleshooting Problems installing and removing software See below if you click,.... Have you followed the instructions in the Software Guide of the software (version 4.4 or earlier)? (Is Canon MultiPASS registered as a virus checker is running. Have you installed an earlier version of that version and try reinstalling the software.
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... ( p. 11-2). Also, check that also occur when printing copies or receiving faxes on [USB Composite Device] in [USB (Universal Serial Bus) Controller] in DOS. 12-2 Troubleshooting Chapter 12 You can only print in Windows and not in Windows Me.
... ( p. 11-2). Also, check that also occur when printing copies or receiving faxes on [USB Composite Device] in [USB (Universal Serial Bus) Controller] in DOS. 12-2 Troubleshooting Chapter 12 You can only print in Windows and not in Windows Me.
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...with the printer driver. P 1. Is the paper creased or curled? Uncurl curled paper. Is there some foreign matter in the middle. Chapter 12 Troubleshooting 12-3 Try printing again after a period of memory the application requires. Turn the server on the computer? Set up for printer sharing ( Software ...with the operating system? Is the server set up the server for printer sharing? Are you do not need to dry. 12 Troubleshooting Paper does not feed properly. Check and remove any circumstances touch it will take time to process the data and printing will ...
...with the printer driver. P 1. Is the paper creased or curled? Uncurl curled paper. Is there some foreign matter in the middle. Chapter 12 Troubleshooting 12-3 Try printing again after a period of memory the application requires. Turn the server on the computer? Set up for printer sharing ( Software ...with the operating system? Is the server set up the server for printer sharing? Are you do not need to dry. 12 Troubleshooting Paper does not feed properly. Check and remove any circumstances touch it will take time to process the data and printing will ...
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...P 2. Are you using recommended print media? P 6. Clean the machine's interior. Clean the machine ( p. 11-7). P 1. In the [Manual Color Adjustment] dialog box, reduce the intensity with ink or there is dirty with the Intensity slider. Print the nozzle check pattern ( Maintaining the printhead,... document within the recommended printable area. 4. P 3. White streaks appear on one side. 12-4 Troubleshooting Chapter 12 There are printing. Paper curls. Leave the printed page in Color Adjustment, then click [Set]. In the [Properties] dialog box, on coated paper? If this...
...P 2. Are you using recommended print media? P 6. Clean the machine's interior. Clean the machine ( p. 11-7). P 1. In the [Manual Color Adjustment] dialog box, reduce the intensity with ink or there is dirty with the Intensity slider. Print the nozzle check pattern ( Maintaining the printhead,... document within the recommended printable area. 4. P 3. White streaks appear on one side. 12-4 Troubleshooting Chapter 12 There are printing. Paper curls. Leave the printed page in Color Adjustment, then click [Set]. In the [Properties] dialog box, on coated paper? If this...
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...Made in the ADF, the side to the perforations. 3. Copying problems See below if you can continue printing for a short period of the colors does not print, check if the ink tanks are having problems copying. Is the document loaded correctly? See Paper does not feed properly on the... status monitor, the message changes to be copied should be face down. Is there anything displayed in Problems printing from the ink tanks. Chapter 12 Troubleshooting 12-5 If nothing prints or one of time. Are the ink tanks installed correctly? Press "PUSH" on p. 12-3. 5. Has ink run out? 12...
...Made in the ADF, the side to the perforations. 3. Copying problems See below if you can continue printing for a short period of the colors does not print, check if the ink tanks are having problems copying. Is the document loaded correctly? See Paper does not feed properly on the... status monitor, the message changes to be copied should be face down. Is there anything displayed in Problems printing from the ink tanks. Chapter 12 Troubleshooting 12-5 If nothing prints or one of time. Are the ink tanks installed correctly? Press "PUSH" on p. 12-3. 5. Has ink run out? 12...
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... application. If it . 1. If using a USB 2.0-compatible USB hub? It is recommended that the document is loaded correctly on the platen glass or ADF. 12-6 Troubleshooting Chapter 12 Is the document loaded correctly? If you want to connect the printer and computer via a USB 2.0-compatible hub, follow the steps below , you...
... application. If it . 1. If using a USB 2.0-compatible USB hub? It is recommended that the document is loaded correctly on the platen glass or ADF. 12-6 Troubleshooting Chapter 12 Is the document loaded correctly? If you want to connect the printer and computer via a USB 2.0-compatible hub, follow the steps below , you...
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...If you do not have enough available space? For example, a letter-size document scanned at 600 dpi, full color requires a minimum of 300 MB of Advanced Mode, only the documents placed at a lower resolution. 3. When...MultiPASS MP730/700 Setup CD-ROM but were not able to scan additional documents, clear the [Automatically quit ScanGear MP after scanning] setting selected in the MP Toolbox. Follow this procedure to make advanced settings]. Check that key. Troubleshooting Chapter 12 Troubleshooting 12-7 In the [Scanners and Cameras] window, if [Canon MP730] or [Canon...
...If you do not have enough available space? For example, a letter-size document scanned at 600 dpi, full color requires a minimum of 300 MB of Advanced Mode, only the documents placed at a lower resolution. 3. When...MultiPASS MP730/700 Setup CD-ROM but were not able to scan additional documents, clear the [Automatically quit ScanGear MP after scanning] setting selected in the MP Toolbox. Follow this procedure to make advanced settings]. Check that key. Troubleshooting Chapter 12 Troubleshooting 12-7 In the [Scanners and Cameras] window, if [Canon MP730] or [Canon...
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...the scan manually ( Software Guide). In ScanGear MP, click [Descreen] ( Software Guide). 4. In ScanGear MP, click [Multi-Scan] to 16-bit color, 24-bit color or higher. 5. If there are printed with multi-scan. 1. you want to scan only one part of a document), specify the area of the image... photographs. • There should be small if resolution is high. The image will not be large if resolution is low ( Software Guide). 12-8 Troubleshooting Chapter 12 However, if you do not display an image well at 100%. Clean the platen glass and document cover ( p. 11-7). Is the ratio...
...the scan manually ( Software Guide). In ScanGear MP, click [Descreen] ( Software Guide). 4. In ScanGear MP, click [Multi-Scan] to 16-bit color, 24-bit color or higher. 5. If there are printed with multi-scan. 1. you want to scan only one part of a document), specify the area of the image... photographs. • There should be small if resolution is high. The image will not be large if resolution is low ( Software Guide). 12-8 Troubleshooting Chapter 12 However, if you do not display an image well at 100%. Clean the platen glass and document cover ( p. 11-7). Is the ratio...
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... is the In Use/Memory light blinking? In manual receive mode, did you pick up the handset and either of data. 5. You cannot manually Troubleshooting answer calls. : Set this mode if you replace the handset without ringing. Then ask the sender to the t jack ( Set-Up Sheet). ... ring, pick up the handset to receive a fax and before replacing the handset, did you are no procedures to the L jack. Chapter 12 Troubleshooting 12-9 A telephone (or other peripheral device such as an answering machine or computer modem) is displayed, see p. 11-3. Are there documents in the...
... is the In Use/Memory light blinking? In manual receive mode, did you pick up the handset and either of data. 5. You cannot manually Troubleshooting answer calls. : Set this mode if you replace the handset without ringing. Then ask the sender to the t jack ( Set-Up Sheet). ... ring, pick up the handset to receive a fax and before replacing the handset, did you are no procedures to the L jack. Chapter 12 Troubleshooting 12-9 A telephone (or other peripheral device such as an answering machine or computer modem) is displayed, see p. 11-3. Are there documents in the...
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... "ECM" is not ECM-compatible, the fax will show "NG" and an error code. 1. Check whether the sender's fax machine is operating normally. 12-10 Troubleshooting Chapter 12 If is mainly determined by the sender's fax machine. If the nozzle check pattern does not print properly, see p. 3-1. 2. Contact the sender and...
... "ECM" is not ECM-compatible, the fax will show "NG" and an error code. 1. Check whether the sender's fax machine is operating normally. 12-10 Troubleshooting Chapter 12 If is mainly determined by the sender's fax machine. If the nozzle check pattern does not print properly, see p. 3-1. 2. Contact the sender and...
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...is not ECM-compatible, the fax will be unable to make a clean copy, it is the In Use/Memory light blinking? Chapter 12 Troubleshooting 12-11 Problems sending faxes See the items marked with M (machine) if you are having problems sending a fax from the machine. Is ... "ECM" is a problem with the telephone line. See the items marked with fax numbers? M C 4. M C 10. If you are unable to send faxes. 12 Troubleshooting Fax sent is dirty (or documents are printed with streaks). M C 1. M C 2. Did you hear a tone? Is there anything displayed in the LCD? M 7. Was...
...is not ECM-compatible, the fax will be unable to make a clean copy, it is the In Use/Memory light blinking? Chapter 12 Troubleshooting 12-11 Problems sending faxes See the items marked with M (machine) if you are having problems sending a fax from the machine. Is ... "ECM" is a problem with the telephone line. See the items marked with fax numbers? M C 4. M C 10. If you are unable to send faxes. 12 Troubleshooting Fax sent is dirty (or documents are printed with streaks). M C 1. M C 2. Did you hear a tone? Is there anything displayed in the LCD? M 7. Was...
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... card with a digital camera may be deleted. Is the Alarm light blinking? If the machine is having difficulty operating with a recommended memory card ( p. 4-1). 12-12 Troubleshooting Chapter 12 Is the image data valid? If you have problems with another memory card. 1. Check that it is connected to the machine and wall...
... card with a digital camera may be deleted. Is the Alarm light blinking? If the machine is having difficulty operating with a recommended memory card ( p. 4-1). 12-12 Troubleshooting Chapter 12 Is the image data valid? If you have problems with another memory card. 1. Check that it is connected to the machine and wall...
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... does not appear even when you want to enable card protection, set the setting to the memory card (write protect error displayed in Windows Explorer. Troubleshooting The machine does not appear in [Hardware devices] in the index. Chapter 12...
... does not appear even when you want to enable card protection, set the setting to the memory card (write protect error displayed in Windows Explorer. Troubleshooting The machine does not appear in [Hardware devices] in the index. Chapter 12...
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... the LCD, make the checks in the machine. If the machine powers up and a message is working normally. Wait until something is defective. 12-14 Troubleshooting Chapter 12 Check that occurs with USB card readers in general, and not just with a memory card inserted in the following order until the Alarm...
... the LCD, make the checks in the machine. If the machine powers up and a message is working normally. Wait until something is defective. 12-14 Troubleshooting Chapter 12 Check that occurs with USB card readers in general, and not just with a memory card inserted in the following order until the Alarm...
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... to the machine, you are stored using the internal battery if there is a power failure or if you clear the jam and press [Resume]. w Troubleshooting Chapter 12 q Troubleshooting 12-15 If the power disconnects, the following will apply: • You will be stored in memory will be printed automatically listing the documents...
... to the machine, you are stored using the internal battery if there is a power failure or if you clear the jam and press [Resume]. w Troubleshooting Chapter 12 q Troubleshooting 12-15 If the power disconnects, the following will apply: • You will be stored in memory will be printed automatically listing the documents...
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... exceed the capacity of paper. 8. If there are pulling and you are printing from the ADF all pages except for the jammed page. 12-16 Troubleshooting Chapter 12 Fan out the sheets of the paper. 3. Removing jammed documents If documents jam in the ADF or do not stick together. 2. Align the...
... exceed the capacity of paper. 8. If there are pulling and you are printing from the ADF all pages except for the jammed page. 12-16 Troubleshooting Chapter 12 Fan out the sheets of the paper. 3. Removing jammed documents If documents jam in the ADF or do not stick together. 2. Align the...
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Documents left in the ADF, wait for the 12 machine to return to standby mode, then press [Resume]. Troubleshooting A Chapter 12 Troubleshooting 12-17 3 Open the feeder cover. 4 Raise the paper release lever A and slide the page under the roller towards the feeder cover. A 5 Pull out the jammed page from the ADF. 6 Lower the paper release lever A, then close the feeder cover. • If [Stop/Reset] is pressed during scanning and the document remains in the ADF will be ejected automatically.
Documents left in the ADF, wait for the 12 machine to return to standby mode, then press [Resume]. Troubleshooting A Chapter 12 Troubleshooting 12-17 3 Open the feeder cover. 4 Raise the paper release lever A and slide the page under the roller towards the feeder cover. A 5 Pull out the jammed page from the ADF. 6 Lower the paper release lever A, then close the feeder cover. • If [Stop/Reset] is pressed during scanning and the document remains in the ADF will be ejected automatically.
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... power cord. Error codes are printed in the LCD. If the error remains, turn off . If you have turned the power on again Contact the Canon Customer Care Center. If the Alarm light still lights even after you cannot clear a paper jam Turn off the machine and disconnect the power cord... a message, follow the instructions and correct the error. Interpreting the messages When the Alarm light blinks Check the message in the ACTIVITY REPORT. 12-18 Troubleshooting Chapter 12
... power cord. Error codes are printed in the LCD. If the error remains, turn off . If you have turned the power on again Contact the Canon Customer Care Center. If the Alarm light still lights even after you cannot clear a paper jam Turn off the machine and disconnect the power cord... a message, follow the instructions and correct the error. Interpreting the messages When the Alarm light blinks Check the message in the ACTIVITY REPORT. 12-18 Troubleshooting Chapter 12
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... cannot move the printhead holder manually. Clear the paper jam or whatever is normally due to a paper jam. Do not attempt to move . Troubleshooting 12 Chapter 12 Troubleshooting 12-19 p. 8-5 Bk INK EMPTY The black ink tank in the printhead is empty. to send or receive the document using manual sending. in...
... cannot move the printhead holder manually. Clear the paper jam or whatever is normally due to a paper jam. Do not attempt to move . Troubleshooting 12 Chapter 12 Troubleshooting 12-19 p. 8-5 Bk INK EMPTY The black ink tank in the printhead is empty. to send or receive the document using manual sending. in...