Software Users Manual - English
Page 10
Click the Troubleshooting button to the Brother Genuine Supplies web site. Monitoring the machine's status 1 Once you can check the device status at anytime by double-clicking the icon in the tasktray or by choosing Status Monitor located in the tasktray or on Brother genuine supplies. ...paper empty, paper jam or ink replacement required. There are two locations where you start up your PC, the Brother Status Monitor icon appears on your PC-in Start/All Programs/Brother/MFC-XXXX on the tasktray. A green icon indicates the normal stand-by condition. A yellow ...
Click the Troubleshooting button to the Brother Genuine Supplies web site. Monitoring the machine's status 1 Once you can check the device status at anytime by double-clicking the icon in the tasktray or by choosing Status Monitor located in the tasktray or on Brother genuine supplies. ...paper empty, paper jam or ink replacement required. There are two locations where you start up your PC, the Brother Status Monitor icon appears on your PC-in Start/All Programs/Brother/MFC-XXXX on the tasktray. A green icon indicates the normal stand-by condition. A yellow ...
Software Users Manual - English
Page 108
... Add to your PC. When enabled, your faxes in the Basic User's Guide or visit the Brother Solutions Center (http://solutions.brother.com/) for more information, see Firewall settings (For Network users) on , the PC-FAX Receive...the machine. Run the Brother PC-FAX Receive software on your PC. Brother PC-FAX Software (MFC models only) PC-FAX receiving (Not available for MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) 5 The Brother PC-FAX Receive Software lets you... runs and can transfer any faxes on PC startup.) Note • See Troubleshooting in its memory.
... Add to your PC. When enabled, your faxes in the Basic User's Guide or visit the Brother Solutions Center (http://solutions.brother.com/) for more information, see Firewall settings (For Network users) on , the PC-FAX Receive...the machine. Run the Brother PC-FAX Receive software on your PC. Brother PC-FAX Software (MFC models only) PC-FAX receiving (Not available for MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) 5 The Brother PC-FAX Receive Software lets you... runs and can transfer any faxes on PC startup.) Note • See Troubleshooting in its memory.
Advanced Users Manual - English
Page 2
... User's Guide Software User's Guide Network User's Guide (MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W only) What's in it? Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you set up your machine. See troubleshooting tips. Printed / In the box Printed / In...
... User's Guide Software User's Guide Network User's Guide (MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W only) What's in it? Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you set up your machine. See troubleshooting tips. Printed / In the box Printed / In...
Advanced Users Manual - English
Page 58
Shipping the machine 43 Sleep Mode 3 Speed Dial storing 20 T TAD (telephone answering device), external 17 with two-line jack 17 Telephone line roll over lines 16 two-line telephone system 16 Troubleshooting checking ink volume 43 Two-line telephone system 16 TX Lock turning on/off 7 V Volume, setting beeper 2 ring 1 speaker 2 W Windows® See Software User's Guide. Wireless Network See Quick Setup Guide and Network User's Guide. 52 S Scanning See Software User's Guide.
Shipping the machine 43 Sleep Mode 3 Speed Dial storing 20 T TAD (telephone answering device), external 17 with two-line jack 17 Telephone line roll over lines 16 two-line telephone system 16 Troubleshooting checking ink volume 43 Two-line telephone system 16 TX Lock turning on/off 7 V Volume, setting beeper 2 ring 1 speaker 2 W Windows® See Software User's Guide. Wireless Network See Quick Setup Guide and Network User's Guide. 52 S Scanning See Software User's Guide.
Basic Users Manual - English
Page 3
...documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop ...Service In USA: In Canada: 1-877-BROTHER (1-877-276-8437) 1-901-379-1215 (fax) 1-877-BROTHER (514) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER. Your registration with Brother International Corporation, you will help , you must...
...documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop ...Service In USA: In Canada: 1-877-BROTHER (1-877-276-8437) 1-901-379-1215 (fax) 1-877-BROTHER (514) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER. Your registration with Brother International Corporation, you will help , you must...
Basic Users Manual - English
Page 8
... supported network specifications. Which manual? See troubleshooting tips. PDF file / Documentation CD-ROM vi Please read the Safety Instructions before you are using the Brother ControlCenter utility. Safety and Legal Quick Setup Guide Basic User's Guide Advanced User's Guide Software User's Guide Network User's Guide (MFC-J265W and MFC-J410W only) What's in it ? Read...
... supported network specifications. Which manual? See troubleshooting tips. PDF file / Documentation CD-ROM vi Please read the Safety Instructions before you are using the Brother ControlCenter utility. Safety and Legal Quick Setup Guide Basic User's Guide Advanced User's Guide Software User's Guide Network User's Guide (MFC-J265W and MFC-J410W only) What's in it ? Read...
Basic Users Manual - English
Page 11
... Scanning a document 50 Scanning using the scan key 50 Scanning using a scanner driver 50 A Routine maintenance 51 Replacing the ink cartridges 51 B Troubleshooting 54 Error and Maintenance messages 54 Error animation 59 Transferring your faxes or Fax Journal report 59 Document jam... (MFC-J410W only 60 Printer jam or paper jam 61 Troubleshooting 63 If you are having difficulty with your machine 63 Dial Tone ...73 Telephone line interference / VoIP 73 Machine ...
... Scanning a document 50 Scanning using the scan key 50 Scanning using a scanner driver 50 A Routine maintenance 51 Replacing the ink cartridges 51 B Troubleshooting 54 Error and Maintenance messages 54 Error animation 59 Transferring your faxes or Fax Journal report 59 Document jam... (MFC-J410W only 60 Printer jam or paper jam 61 Troubleshooting 63 If you are having difficulty with your machine 63 Dial Tone ...73 Telephone line interference / VoIP 73 Machine ...
Basic Users Manual - English
Page 68
...the paper type is set to Plain Paper or Inkjet Paper, the machine will receive and print the faxes in black & white. B Troubleshooting B Error and Maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more of the color ...machine in the Advanced tab of their life. Visit us at http://solutions.brother.com/ Error Message B&W Print Only Replace Ink Cause One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. While this happens, your machine identifies the problem and shows a ...
...the paper type is set to Plain Paper or Inkjet Paper, the machine will receive and print the faxes in black & white. B Troubleshooting B Error and Maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more of the color ...machine in the Advanced tab of their life. Visit us at http://solutions.brother.com/ Error Message B&W Print Only Replace Ink Cause One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. While this happens, your machine identifies the problem and shows a ...
Basic Users Manual - English
Page 69
... Ink One or more of the ink cartridges have reached the end of their life. Troubleshooting Error Message Cause Action Cannot Detect You installed a new ink cartridge too quickly and the...again or connect the machine to print again. Try to another mode. Use a new Genuine Brother Innobella™ Ink Cartridge. The machine will cancel the job and clear it . Take out...memory. Document Jam The document was too long. (See Using the ADF (MFC-J410W only) on page 20.) (See Document jam (MFC-J410W only) on page 51.) Comm.Error Poor telephone line quality caused ...
... Ink One or more of the ink cartridges have reached the end of their life. Troubleshooting Error Message Cause Action Cannot Detect You installed a new ink cartridge too quickly and the...again or connect the machine to print again. Try to another mode. Use a new Genuine Brother Innobella™ Ink Cartridge. The machine will cancel the job and clear it . Take out...memory. Document Jam The document was too long. (See Using the ADF (MFC-J410W only) on page 20.) (See Document jam (MFC-J410W only) on page 51.) Comm.Error Poor telephone line quality caused ...
Basic Users Manual - English
Page 71
... paper jam on page 9.) The paper is too cold. You can only save to free some space and try again. There is not programmed. again. Troubleshooting Error Message Ink low Low Temperature Media Error Media is a problem with the memory card. Storing Speed Dial numbers on page 61. Remove the jammed...
... paper jam on page 9.) The paper is too cold. You can only save to free some space and try again. There is not programmed. again. Troubleshooting Error Message Ink low Low Temperature Media Error Media is a problem with the memory card. Storing Speed Dial numbers on page 61. Remove the jammed...
Basic Users Manual - English
Page 73
... Station ID, you cannot enter fax transfer mode. (See Set your own pace by -step instructions when paper gets jammed. d Press a or b to choose Service. Troubleshooting f Do one of the following: If the LCD shows No Data, there are any faxes you need to transfer. (See Transferring the Fax Journal...
... Station ID, you cannot enter fax transfer mode. (See Set your own pace by -step instructions when paper gets jammed. d Press a or b to choose Service. Troubleshooting f Do one of the following: If the LCD shows No Data, there are any faxes you need to transfer. (See Transferring the Fax Journal...
Basic Users Manual - English
Page 75
... in the machine. d If the paper support flap is closed properly. e Pull out the jammed paper (1). 1 B 1 61 Pull the jammed paper out of the machine. Troubleshooting c Close the Jam Clear Cover. Make sure the cover is open, close it is jammed in the memory to your PC or another fax machine...
... in the machine. d If the paper support flap is closed properly. e Pull out the jammed paper (1). 1 B 1 61 Pull the jammed paper out of the machine. Troubleshooting c Close the Jam Clear Cover. Make sure the cover is open, close it is jammed in the memory to your PC or another fax machine...
Basic Users Manual - English
Page 77
...FAQs and troubleshooting tips. Calls must call the country where you need additional help , you must be easily resolved by yourself. If you bought the machine. The error message will disappear after the machine re-starts printing. Make sure that country. Right-click and choose Brother MFC-XXXXX (... Even Pages settings, you may see Replacing the ink cartridges on your machine, check the chart below and follow the troubleshooting tips. Visit us at http://solutions.brother.com/ If you think there is showing an error message. (See Error and Maintenance messages on page 54.) If...
...FAQs and troubleshooting tips. Calls must call the country where you need additional help , you must be easily resolved by yourself. If you bought the machine. The error message will disappear after the machine re-starts printing. Make sure that country. Right-click and choose Brother MFC-XXXXX (... Even Pages settings, you may see Replacing the ink cartridges on your machine, check the chart below and follow the troubleshooting tips. Visit us at http://solutions.brother.com/ If you think there is showing an error message. (See Error and Maintenance messages on page 54.) If...
Basic Users Manual - English
Page 79
...page. Try the other print media on page 9.) The machine prints dense lines on Brother Photo paper, load one time. Also, click Color Settings, and make sure you are using Genuine Brother Innobella™ Ink. Printed pages are using the paper support flap. (See Loading ... printer platen in appendix A in the paper package for this purpose. Print speed is not dirty with the True2Life® feature. Troubleshooting Printing (continued) Difficulty Suggestions Stains appear on page 9.) Check that the paper size setting in the application and in the printer driver are ...
...page. Try the other print media on page 9.) The machine prints dense lines on Brother Photo paper, load one time. Also, click Color Settings, and make sure you are using Genuine Brother Innobella™ Ink. Printed pages are using the paper support flap. (See Loading ... printer platen in appendix A in the paper package for this purpose. Print speed is not dirty with the True2Life® feature. Troubleshooting Printing (continued) Difficulty Suggestions Stains appear on page 9.) Check that the paper size setting in the application and in the printer driver are ...
Basic Users Manual - English
Page 81
... properly. This is set to automatically answer all line cord connections. In External TAD mode, your original setting. In Fax/Tel mode, your Brother machine will be answering the call before the machine has a chance to answer. If you were not able to automatically answer any... setting. To test this, lower the ring delay setting: If the answer mode is determined by pressing the Hook key. Troubleshooting Suggestions Make sure your fax line. 67 If you subscribe to receive faxes. If you hear static or interference on page 31. If your...
... properly. This is set to automatically answer all line cord connections. In External TAD mode, your original setting. In Fax/Tel mode, your Brother machine will be answering the call before the machine has a chance to answer. If you were not able to automatically answer any... setting. To test this, lower the ring delay setting: If the answer mode is determined by pressing the Hook key. Troubleshooting Suggestions Make sure your fax line. 67 If you subscribe to receive faxes. If you hear static or interference on page 31. If your...
Basic Users Manual - English
Page 83
...the Advanced User's Guide.) Copies are typically caused by pressing Stop/Exit. Vertical black lines when sending. (MFC-J410W only) Suggestions Try changing your machine answers, hang up. Custom features on a single, shared line... fax call to receive the fax. When your resolution to the telephone system industry and is l 5 1). Brother's ECM (Error Correction Mode) feature should help overcome this problem by dirt or correction fluid on the scanner... and receive information on a single line. Troubleshooting Sending Faxes (continued) Difficulty Poor fax send quality.
...the Advanced User's Guide.) Copies are typically caused by pressing Stop/Exit. Vertical black lines when sending. (MFC-J410W only) Suggestions Try changing your machine answers, hang up. Custom features on a single, shared line... fax call to receive the fax. When your resolution to the telephone system industry and is l 5 1). Brother's ECM (Error Correction Mode) feature should help overcome this problem by dirt or correction fluid on the scanner... and receive information on a single line. Troubleshooting Sending Faxes (continued) Difficulty Poor fax send quality.
Basic Users Manual - English
Page 85
If not, do not work properly. Troubleshooting PhotoCapture Center® Difficulties Difficulty Removable Disk does not work , turn off . (See Borderless printing and Cropping in chapter 8 in again. 3 If you installed the ...
If not, do not work properly. Troubleshooting PhotoCapture Center® Difficulties Difficulty Removable Disk does not work , turn off . (See Borderless printing and Cropping in chapter 8 in again. 3 If you installed the ...
Basic Users Manual - English
Page 87
... bps. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to minimize errors in fax operations. c Press a or b to choose Initial Setup. b Press a or b to choose Compatibility. c Press a or b to choose Initial Setup. Press OK. Press OK. Press OK. Troubleshooting Dial Tone B Setting the dial tone to choose...
... bps. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to minimize errors in fax operations. c Press a or b to choose Initial Setup. b Press a or b to choose Compatibility. c Press a or b to choose Initial Setup. Press OK. Press OK. Press OK. Troubleshooting Dial Tone B Setting the dial tone to choose...
Basic Users Manual - English
Page 121
... interference 73 multi-line (PBX 35 Text, entering 91 special characters 91 Transferring your faxes or Fax Journal report 59 Transparencies 16, 18, 19, 94 Troubleshooting 63 document jam 60 error messages on LCD 54 if you are having difficulty copying 69 incoming calls 69 Network 72 phone line or connections...
... interference 73 multi-line (PBX 35 Text, entering 91 special characters 91 Transferring your faxes or Fax Journal report 59 Transparencies 16, 18, 19, 94 Troubleshooting 63 document jam 60 error messages on LCD 54 if you are having difficulty copying 69 incoming calls 69 Network 72 phone line or connections...
Quick Setup Guide - English
Page 22
For Wireless Network Users Connecting the Brother machine to c. When Enable WLAN? If you are using an authentication and encryption method that requires a Password (Network Key), go to the wireless network IMPORTANT ... None, go to accept. If a list of your wireless network. For Windows® Users: Now go to Page 26 For Macintosh Users: Now go to Troubleshooting on the dial pad once. b The machine will start the wireless setup wizard. If the connection failed, check the error code on . A four level indicator...
For Wireless Network Users Connecting the Brother machine to c. When Enable WLAN? If you are using an authentication and encryption method that requires a Password (Network Key), go to the wireless network IMPORTANT ... None, go to accept. If a list of your wireless network. For Windows® Users: Now go to Page 26 For Macintosh Users: Now go to Troubleshooting on the dial pad once. b The machine will start the wireless setup wizard. If the connection failed, check the error code on . A four level indicator...