Network Users Manual - English
Page 9
... Error mail ...148 Important information on Internet fax 149 Scan to E-mail Server overview (MFC-6490CW and MFC-6890CDW 150 12 Security features (For MFC-6490CW and MFC-6890CDW) 153 Overview...153 Security methods for E-mail notification 153 POP before SMTP (PbS...(for Windows 154 13 Troubleshooting 155 Overview...155 General problems ...155 Network print software installation problems 157 Printing problems...159 Scanning and PC Fax problems ...160 Wireless network troubleshooting...162 Wireless setup problems ...162 Wireless connection problem ...162 LDAP troubleshooting...163 viii
... Error mail ...148 Important information on Internet fax 149 Scan to E-mail Server overview (MFC-6490CW and MFC-6890CDW 150 12 Security features (For MFC-6490CW and MFC-6890CDW) 153 Overview...153 Security methods for E-mail notification 153 POP before SMTP (PbS...(for Windows 154 13 Troubleshooting 155 Overview...155 General problems ...155 Network print software installation problems 157 Printing problems...159 Scanning and PC Fax problems ...160 Wireless network troubleshooting...162 Wireless setup problems ...162 Wireless connection problem ...162 LDAP troubleshooting...163 viii
Network Users Manual - English
Page 165
... specific troubleshooting General problems 13 CD-ROM is inserted, but does not start automatically after reading this case, execute Start.exe in the window of the CD-ROM. In this chapter, you may encounter when using the machine. How to reset the Brother print server to ... support Autorun, the menu will not start automatically 13 If your problem, please visit the Brother Solutions Center at: http://solutions.brother.com. 13 Troubleshooting 13 Overview 13 This chapter explains how to resolve typical network problems you are unable to factory default on page 124.) My computer...
... specific troubleshooting General problems 13 CD-ROM is inserted, but does not start automatically after reading this case, execute Start.exe in the window of the CD-ROM. In this chapter, you may encounter when using the machine. How to reset the Brother print server to ... support Autorun, the menu will not start automatically 13 If your problem, please visit the Brother Solutions Center at: http://solutions.brother.com. 13 Troubleshooting 13 Overview 13 This chapter explains how to resolve typical network problems you are unable to factory default on page 124.) My computer...
Network Users Manual - English
Page 167
Troubleshooting Network print software installation problems 13 The Brother print server is not found using the Simple Network Configuration capabilities of Mac... Verify that the machine is powered on, is not connected to the network. The problem may be the result of the Brother machine in some instances it can take up to two minutes for the print server .... Verify that in Windows®. And make sure that no other nodes on your network. The Brother print server is not found during setup of the network print software installation or from the Terminal window...
Troubleshooting Network print software installation problems 13 The Brother print server is not found using the Simple Network Configuration capabilities of Mac... Verify that the machine is powered on, is not connected to the network. The problem may be the result of the Brother machine in some instances it can take up to two minutes for the print server .... Verify that in Windows®. And make sure that no other nodes on your network. The Brother print server is not found during setup of the network print software installation or from the Terminal window...
Network Users Manual - English
Page 168
... Firewall on page 155. If you will need to the default factory settings and try from the initial setup again. For more information, see General problems on your computer may be blocking the necessary network connection to factory default on your software or contact the software manufacturer. 13 158 For information...
... Firewall on page 155. If you will need to the default factory settings and try from the initial setup again. For more information, see General problems on your computer may be blocking the necessary network connection to factory default on your software or contact the software manufacturer. 13 158 For information...
Network Users Manual - English
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...13 Where ipaddress is the print server IP address (note that the print server is on page 124. The problem may be the result of your print job exceeds a certain limit, a time out situation occurs, which causes... message. Otherwise, proceed to print. If the waiting time of mismatched or duplicate IP address. Troubleshooting Printing problems 13 Print job is not printed 13 Make sure the status and configuration of data (e.g. Error during printing ... while other jobs are completed. 159 many pages or color pages with the command: ping ipaddress Where ipaddress is finished.
...13 Where ipaddress is the print server IP address (note that the print server is on page 124. The problem may be the result of your print job exceeds a certain limit, a time out situation occurs, which causes... message. Otherwise, proceed to print. If the waiting time of mismatched or duplicate IP address. Troubleshooting Printing problems 13 Print job is not printed 13 Make sure the status and configuration of data (e.g. Error during printing ... while other jobs are completed. 159 many pages or color pages with the command: ping ipaddress Where ipaddress is finished.
Network Users Manual - English
Page 170
...and you are using any other personal firewall software, see the User's Guide for your PC may reject the necessary network connection for example, "Brother PC Fax". 2. b Click the Advanced tab and Settings... In External Port Number for this service: Enter "54925". 4. In External Port ..."54926". 5. d Add port 54925 for Network PC-Fax by entering the information below : 1. In Internal Port Number for this service: Enter "54925". 5. Troubleshooting Scanning and PC Fax problems 13 The network scanning feature does not work in Windows® The network PC Fax feature does not ...
...and you are using any other personal firewall software, see the User's Guide for your PC may reject the necessary network connection for example, "Brother PC Fax". 2. b Click the Advanced tab and Settings... In External Port Number for this service: Enter "54925". 4. In External Port ..."54926". 5. d Add port 54925 for Network PC-Fax by entering the information below : 1. In Internal Port Number for this service: Enter "54925". 5. Troubleshooting Scanning and PC Fax problems 13 The network scanning feature does not work in Windows® The network PC Fax feature does not ...
Network Users Manual - English
Page 172
... that the machine is powered on, is on or off. 162 The following conditions may cause connection problems: „ A concrete or metal framed wall is located between the Brother machine and the access point. „ Electric appliances such as televisions, computer appliances, microwave ovens, intercoms... during the course of the setup. „ For Windows®: Wireless configuration for Windows® using the Brother installer application (Not available for MFC-5490CN and MFC-5890CN) on page 38. Using the Setup Wizard from the control panel on page 27. „ For Macintosh...
... that the machine is powered on, is on or off. 162 The following conditions may cause connection problems: „ A concrete or metal framed wall is located between the Brother machine and the access point. „ Electric appliances such as televisions, computer appliances, microwave ovens, intercoms... during the course of the setup. „ For Windows®: Wireless configuration for Windows® using the Brother installer application (Not available for MFC-5490CN and MFC-5890CN) on page 38. Using the Setup Wizard from the control panel on page 27. „ For Macintosh...
Quick Setup Guide - English
Page 6
h Gently push the ink cartridge until it may seep out of the cartridge. • If you mix the colors by installing an ink cartridge in the wrong position, clean the print head several times after correcting the cartridge installation. (See Cleaning the print head ... quantity and the machine will not know the quantity of ink left in the machine and use only Genuine Brother Brand replacement ink cartridges. Our warranty coverage does not apply to any problem that was caused by the expiration date written on the label. After all the ink cartridges are installed close...
h Gently push the ink cartridge until it may seep out of the cartridge. • If you mix the colors by installing an ink cartridge in the wrong position, clean the print head several times after correcting the cartridge installation. (See Cleaning the print head ... quantity and the machine will not know the quantity of ink left in the machine and use only Genuine Brother Brand replacement ink cartridges. Our warranty coverage does not apply to any problem that was caused by the expiration date written on the label. After all the ink cartridges are installed close...
Quick Setup Guide - English
Page 34
...your wireless access point supports Wi-Fi Protected Setup™ (PIN Method) and you encounter a problem during setup, temporarily place your machine closer to the wireless access point, and go back to...Incorrect Mode, a session overlap or connection failure was detected. Refer to your network that only one router or access point has the SecureEasySetup™, Wi-Fi Protected Setup™ mode or ...connected to c. Note If you want to factory default on the CD-ROM. b Place the Brother machine within range of Wi-Fi Protected Setup™ in a wireless network. Make sure that have...
...your wireless access point supports Wi-Fi Protected Setup™ (PIN Method) and you encounter a problem during setup, temporarily place your machine closer to the wireless access point, and go back to...Incorrect Mode, a session overlap or connection failure was detected. Refer to your network that only one router or access point has the SecureEasySetup™, Wi-Fi Protected Setup™ mode or ...connected to c. Note If you want to factory default on the CD-ROM. b Place the Brother machine within range of Wi-Fi Protected Setup™ in a wireless network. Make sure that have...
Software Users Manual - English
Page 21
...check the Binding Offset option, you choose the duplex printing function, the machine uses all ink cartridges for color/grayscale print. The machine stops print operations when one or more ink cartridges require replacement. 13 From the Printer Function menu, choose Advanced Duplex Settings. •...down the middle. Note When you use the duplex printing function, Duplex 1 or Duplex 2 features may help to reduce paper feed problems. Go to Advanced tab of automatic duplex binding directions available for binding in inches or millimeters. Printing 1 Booklet Printing 1 Booklet Printing...
...check the Binding Offset option, you choose the duplex printing function, the machine uses all ink cartridges for color/grayscale print. The machine stops print operations when one or more ink cartridges require replacement. 13 From the Printer Function menu, choose Advanced Duplex Settings. •...down the middle. Note When you use the duplex printing function, Duplex 1 or Duplex 2 features may help to reduce paper feed problems. Go to Advanced tab of automatic duplex binding directions available for binding in inches or millimeters. Printing 1 Booklet Printing 1 Booklet Printing...
Software Users Manual - English
Page 158
...™ can also access the media by entering ftp://XXX.XXX.XXX.XXX (where XXX.XXX.XXX.XXX is supported. c Click the name of your Brother machine) from the machine while it is reading it (when the data. (Photo Capture) key is flashing, you do the following to prevent damage to... remove a USB Flash memory drive, CompactFlash®, Memory Stick™, Memory Stick PRO™, SecureDigital or xD-Picture Card™ from your media may cause a problem accessing the file. b Start your PC at once before taking out the media. You could lose your data or damage the If you want to...
...™ can also access the media by entering ftp://XXX.XXX.XXX.XXX (where XXX.XXX.XXX.XXX is supported. c Click the name of your Brother machine) from the machine while it is reading it (when the data. (Photo Capture) key is flashing, you do the following to prevent damage to... remove a USB Flash memory drive, CompactFlash®, Memory Stick™, Memory Stick PRO™, SecureDigital or xD-Picture Card™ from your media may cause a problem accessing the file. b Start your PC at once before taking out the media. You could lose your data or damage the If you want to...
Software Users Manual - English
Page 170
... 9 162 The machine stops print operations when one or more ink cartridges require replacement. Printing and Faxing Note • When you choose the duplex printing function, the machine uses all ink cartridges for color/grayscale print. From Advanced Duplex Settings, choose ...Duplex 1 to reduce print speed or choose Duplex 2 to reduce print speed and ink density. (Not available for Mac OS® X 10.2.x) • When you use the duplex printing function, Duplex 1 or Duplex 2 features may help to reduce paper jam problems...
... 9 162 The machine stops print operations when one or more ink cartridges require replacement. Printing and Faxing Note • When you choose the duplex printing function, the machine uses all ink cartridges for color/grayscale print. From Advanced Duplex Settings, choose ...Duplex 1 to reduce print speed or choose Duplex 2 to reduce print speed and ink density. (Not available for Mac OS® X 10.2.x) • When you use the duplex printing function, Duplex 1 or Duplex 2 features may help to reduce paper jam problems...
Software Users Manual - English
Page 254
...Photo Capture key is flashing, you do the following characters in a file name on the stick cannot be destroyed. 246 If you must restart your Brother machine). In the address bar, enter ftp://XXX.XXX.XXX.XXX (where XXX.XXX.XXX.XXX is the IP address of your Macintosh® ... the If you take out a USB Flash memory drive or memory card, do not restart your Macintosh®, the data on your media may cause a problem accessing the file. Remote Setup & PhotoCapture Center® For network users (For models with built-in which FTP is supported. (e.g. Note Using certain characters...
...Photo Capture key is flashing, you do the following characters in a file name on the stick cannot be destroyed. 246 If you must restart your Brother machine). In the address bar, enter ftp://XXX.XXX.XXX.XXX (where XXX.XXX.XXX.XXX is the IP address of your Macintosh® ... the If you take out a USB Flash memory drive or memory card, do not restart your Macintosh®, the data on your media may cause a problem accessing the file. Remote Setup & PhotoCapture Center® For network users (For models with built-in which FTP is supported. (e.g. Note Using certain characters...
Users Manual - English
Page 6
... Consumable and Accessory Items include but not limited to transporting this Product without authorization from Brother and/or alteration/removal of the serial number). What Brother will do: If the problem reported concerning your issue to either our Customer Service Hotline at no charge to you ...first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its sole iv For products purchased in, but used outside, the United States, this Product...
... Consumable and Accessory Items include but not limited to transporting this Product without authorization from Brother and/or alteration/removal of the serial number). What Brother will do: If the problem reported concerning your issue to either our Customer Service Hotline at no charge to you ...first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its sole iv For products purchased in, but used outside, the United States, this Product...
Users Manual - English
Page 7
... Accessory Items will , after receiving one from Brother. If you are dealing directly with Brother's Express Exchange Service Brother will send to you a replacement Machine shipped for receipt within five (5) business days; (ii) the problems with the Machine that Brother agreed to replace in the package ... the exclusion or limitation of a new Product only if: (i) you with the instructions provided by this Product. © 2008 Brother International Corporation v Retain your Machine: When a replacement Machine is authorized by the courier. The foregoing are then expected to pack the...
... Accessory Items will , after receiving one from Brother. If you are dealing directly with Brother's Express Exchange Service Brother will send to you a replacement Machine shipped for receipt within five (5) business days; (ii) the problems with the Machine that Brother agreed to replace in the package ... the exclusion or limitation of a new Product only if: (i) you with the instructions provided by this Product. © 2008 Brother International Corporation v Retain your Machine: When a replacement Machine is authorized by the courier. The foregoing are then expected to pack the...
Users Manual - English
Page 26
it may lift at the back of the tray and cause feed problems. Note Always make sure that the paper is not curled. 10 Check that the paper is flat in the tray. 1 3 2 d Fan the stack of the ...
it may lift at the back of the tray and cause feed problems. Note Always make sure that the paper is not curled. 10 Check that the paper is flat in the tray. 1 3 2 d Fan the stack of the ...
Users Manual - English
Page 29
... with both hands to avoid paper jams and misfeeds. Note Always make sure that you slide out the front of the tray and cause feed problems. g Put on the paper tray cover. e Gently put the paper into the machine. 1 13 Note If you are using Ledger, Legal or A3 size paper...
... with both hands to avoid paper jams and misfeeds. Note Always make sure that you slide out the front of the tray and cause feed problems. g Put on the paper tray cover. e Gently put the paper into the machine. 1 13 Note If you are using Ledger, Legal or A3 size paper...
Users Manual - English
Page 31
... settings to make them ). • That have raised writing on them as flat as they will cause paper feed problems: • That are of the envelopes you are 'doublefeeding', put one envelope or post card in the application. CAUTION DO NOT use any of the following types of envelopes, as possible... the corners and sides of envelopes or post cards to be set in the paper tray at a time. Make sure you may experience paper feed problems caused by the thickness, size and flap shape of a baggy construction. • That are embossed (have clasps or staples. • That are pre-printed...
... settings to make them ). • That have raised writing on them as flat as they will cause paper feed problems: • That are of the envelopes you are 'doublefeeding', put one envelope or post card in the application. CAUTION DO NOT use any of the following types of envelopes, as possible... the corners and sides of envelopes or post cards to be set in the paper tray at a time. Make sure you may experience paper feed problems caused by the thickness, size and flap shape of a baggy construction. • That are embossed (have clasps or staples. • That are pre-printed...
Users Manual - English
Page 32
... first as shown in your application. 1 Removing small printouts from the machine 2 When the machine ejects small paper onto the output paper tray you have problems when printing on envelopes, try the following suggestions:2 a Open the envelope flap.
... first as shown in your application. 1 Removing small printouts from the machine 2 When the machine ejects small paper onto the output paper tray you have problems when printing on envelopes, try the following suggestions:2 a Open the envelope flap.
Users Manual - English
Page 45
...from High to Off. c Press a or b to choose General Setup. Short Grain. Press OK. Note • If you change the volume to avoid this problem. f Press Stop/Exit. 29 b Press a or b to choose Volume. e Press Stop/Exit. The LCD shows the current setting, and each key press... Press a or b to choose LGR - General setup Secure Paper Feed mode for Ledger size Short Grain Paper 3 If your printed pages have smudge problems when using Ledger paper, your paper may be slower when using , consult the paper packaging or paper manufacturer for paper specifications. • Printing will ...
...from High to Off. c Press a or b to choose General Setup. Short Grain. Press OK. Note • If you change the volume to avoid this problem. f Press Stop/Exit. 29 b Press a or b to choose Volume. e Press Stop/Exit. The LCD shows the current setting, and each key press... Press a or b to choose LGR - General setup Secure Paper Feed mode for Ledger size Short Grain Paper 3 If your printed pages have smudge problems when using Ledger paper, your paper may be slower when using , consult the paper packaging or paper manufacturer for paper specifications. • Printing will ...
