Users Manual - English
Page 6
...the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by another device or software used in the United States. What Brother will repair or replace the Machine and/or accompanying Consumable and Accessory Items at 1-800-284-4329 for Fax, MFC and...the United States (and does not include shipping outside the United States). What is the length of the Warranty Periods: • Machines: one year from the original purchase date. • Accompanying Consumable and Accessory Items: 90 days from other than defects in materials or workmanship. ...
...the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by another device or software used in the United States. What Brother will repair or replace the Machine and/or accompanying Consumable and Accessory Items at 1-800-284-4329 for Fax, MFC and...the United States (and does not include shipping outside the United States). What is the length of the Warranty Periods: • Machines: one year from the original purchase date. • Accompanying Consumable and Accessory Items: 90 days from other than defects in materials or workmanship. ...
Users Manual - English
Page 7
... a replacement Machine is giving for any way unless you and charged for this Product. © 2003 Brother International Corporation v ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY ... Retain your sole (i.e., only) and exclusive remedies under this Product. Your credit card will send to Brother within five (5) business days; (ii) the problems with your original Machine shall become the available for damage to or loss of any direct, indirect, incidental...
... a replacement Machine is giving for any way unless you and charged for this Product. © 2003 Brother International Corporation v ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY ... Retain your sole (i.e., only) and exclusive remedies under this Product. Your credit card will send to Brother within five (5) business days; (ii) the problems with your original Machine shall become the available for damage to or loss of any direct, indirect, incidental...
Users Manual - English
Page 13
... How to load paper, envelopes and post cards ......... 1-15 To load paper or other media 1-15 To load paper in paper tray#2 (MFC-5840CN only 1-17 To load envelopes 1-20 To load post cards 1-21 About fax machines 1-22 Custom features 1-22 Do you have Voice Mail... on the phone line? ......... 1-22 Why should there be problems 1-22 How can you avoid possible problems 1-22 Fax tones and handshake 1-23 ECM (Error Correction Mode 1-24 2 Getting started 2-1 Initial Setup 2-1 Setting the Date and Time...
... How to load paper, envelopes and post cards ......... 1-15 To load paper or other media 1-15 To load paper in paper tray#2 (MFC-5840CN only 1-17 To load envelopes 1-20 To load post cards 1-21 About fax machines 1-22 Custom features 1-22 Do you have Voice Mail... on the phone line? ......... 1-22 Why should there be problems 1-22 How can you avoid possible problems 1-22 Fax tones and handshake 1-23 ECM (Error Correction Mode 1-24 2 Getting started 2-1 Initial Setup 2-1 Setting the Date and Time...
Users Manual - English
Page 35
4 Fan the stack of paper well to avoid paper jams and mis-feeds. 5 Gently insert the paper into the paper tray print side face down and the leading edge (top of the tray and cause feed problems. 6 Put the output paper tray back on and push the paper tray firmly back into the MFC. 1 - 16 INTRODUCTION it may lift at the back of the paper) in first. Maximum Paper Mark ■ Make sure the paper side guides touch the sides of the paper. ■ Be careful that the paper is flat in too far; Check that you do not push the paper in the tray and below the maximum paper mark.
4 Fan the stack of paper well to avoid paper jams and mis-feeds. 5 Gently insert the paper into the paper tray print side face down and the leading edge (top of the tray and cause feed problems. 6 Put the output paper tray back on and push the paper tray firmly back into the MFC. 1 - 16 INTRODUCTION it may lift at the back of the paper) in first. Maximum Paper Mark ■ Make sure the paper side guides touch the sides of the paper. ■ Be careful that the paper is flat in too far; Check that you do not push the paper in the tray and below the maximum paper mark.
Users Manual - English
Page 40
... with the address side down and the leading edge (top of the envelope when printing. 3 Adjust the size and margin in first. If you have problems when printing on envelopes, try the following suggestions: 1 Open the envelope flap. 2 Make sure the open flap is either to the side of the envelope...
... with the address side down and the leading edge (top of the envelope when printing. 3 Adjust the size and margin in first. If you have problems when printing on envelopes, try the following suggestions: 1 Open the envelope flap. 2 Make sure the open flap is either to the side of the envelope...
Users Manual - English
Page 41
... features Do you have Voice Mail on page A-10.) 1 - 22 INTRODUCTION A very good way to avoid problems like the one will install your new MFC, there is to remember that Voice Mail and the MFC may conflict with each of knowing which is called "Distinctive Ring", and they are very satisfied with it... present phone line. For example, if your Voice Mail is set , each other while receiving incoming calls. It is set Voice Mail and the Brother MFC to replace your Voice Mail will pick up the call has been answered. How can pass the call back to the other from receiving faxes...
... features Do you have Voice Mail on page A-10.) 1 - 22 INTRODUCTION A very good way to avoid problems like the one will install your new MFC, there is to remember that Voice Mail and the MFC may conflict with each of knowing which is called "Distinctive Ring", and they are very satisfied with it... present phone line. For example, if your Voice Mail is set , each other while receiving incoming calls. It is set Voice Mail and the Brother MFC to replace your Voice Mail will pick up the call has been answered. How can pass the call back to the other from receiving faxes...
Users Manual - English
Page 119
When an error message appears on the LCD, the MFC will appear if you insert a media card that is either bad or not formatted, or when there is a problem with the types of Memory-This message will appear if you try to get your attention. Media Error-This message will beep to ...are working with images that does not contain a .JPG file. Understanding the Error Messages Once you are too large for the MFC's memory. 9 - 13 WALK-UP PHOTOCAPTURE CENTER™ (MFC-5840CN ONLY) Out of errors that can occur while you're using the PhotoCapture Center™, you can easily identify and ...
When an error message appears on the LCD, the MFC will appear if you insert a media card that is either bad or not formatted, or when there is a problem with the types of Memory-This message will appear if you try to get your attention. Media Error-This message will beep to ...are working with images that does not contain a .JPG file. Understanding the Error Messages Once you are too large for the MFC's memory. 9 - 13 WALK-UP PHOTOCAPTURE CENTER™ (MFC-5840CN ONLY) Out of errors that can occur while you're using the PhotoCapture Center™, you can easily identify and ...
Users Manual - English
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... telephone company or connected to party lines. There are not able to solve a problem with your MFC, call your alarm equipment. But if advance notice isn't practical, the telephone company will disable alarm equipment, call Brother Customer Service. (See Brother numbers on coin service lines provided by this document. If you have questions about...
... telephone company or connected to party lines. There are not able to solve a problem with your MFC, call your alarm equipment. But if advance notice isn't practical, the telephone company will disable alarm equipment, call Brother Customer Service. (See Brother numbers on coin service lines provided by this document. If you have questions about...
Users Manual - English
Page 129
.... ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Comm.Error Poor phone line quality caused a communication error. If the problem continues, call . 11 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE The MFC will cancel the job and eject the page that Check the other person's Try to the...help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. Calls must call the country where you need additional help , you must be made from your MFC identifies the problem and displays an error message. The most problems by yourself. If you bought the MFC. Try the ...
.... ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Comm.Error Poor phone line quality caused a communication error. If the problem continues, call . 11 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE The MFC will cancel the job and eject the page that Check the other person's Try to the...help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. Calls must call the country where you need additional help , you must be made from your MFC identifies the problem and displays an error message. The most problems by yourself. If you bought the MFC. Try the ...
Users Manual - English
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...way. While memory is a problem with the media drive. Allow the MFC to cool down. does not contain a .JPG file. (For MFC-5440CN) No Paper Fed (For MFC-5840CN) No Paper Fed #1 No Paper Fed #2 The MFC is not properly installed. Near Empty One or more of ink. The MFC will request that you know is...is out of paper. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 2 Set Distinctive Ring to make sure it , the color fax will be sent as a black and white fax. Ink Empty One or more of the ink cartridges are running out of the ink cartridges is in the proper position. Re-...
...way. While memory is a problem with the media drive. Allow the MFC to cool down. does not contain a .JPG file. (For MFC-5440CN) No Paper Fed (For MFC-5840CN) No Paper Fed #1 No Paper Fed #2 The MFC is not properly installed. Near Empty One or more of ink. The MFC will request that you know is...is out of paper. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 2 Set Distinctive Ring to make sure it , the color fax will be sent as a black and white fax. Ink Empty One or more of the ink cartridges are running out of the ink cartridges is in the proper position. Re-...
Users Manual - English
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... cover and remove any important messages. Unable to Print Unable to your PC. Check whether the MFC has faxes in the MFC. Go to your PC You can forward the faxes to another fax machine If you want to...Please see Using Brother PC-FAX software on page 5-1 in Software User's Guide on the CD-ROM.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 4 Enter the fax number to another fax machine. You can transfer them to your MFC's memory to another...), and then reconnect it . ERROR MESSAGES ERROR MESSAGE CAUSE Unable to Change Unable to Clean The MFC has a mechanical problem. -OR-
... cover and remove any important messages. Unable to Print Unable to your PC. Check whether the MFC has faxes in the MFC. Go to your PC You can forward the faxes to another fax machine If you want to...Please see Using Brother PC-FAX software on page 5-1 in Software User's Guide on the CD-ROM.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 4 Enter the fax number to another fax machine. You can transfer them to your MFC's memory to another...), and then reconnect it . ERROR MESSAGES ERROR MESSAGE CAUSE Unable to Change Unable to Clean The MFC has a mechanical problem. -OR-
Users Manual - English
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...One or more ink cartridges are empty. (See Replacing the ink cartridges on page 11-25.) Check to see if the LCD is plugged in text or graphics. Cartridge expiration dates are printed on both the MFC...environment for up to 91°F. Characters and lines are skewed. Smudged stain at http://solutions.brother.com. Try using plain paper, use the 'Enhanced Normal Printing' mode to load paper, ...sure the paper is a problem with your MFC, check the chart below and follow the troubleshooting tips. MFC prints blank pages. Cartridges remain fresh for your MFC is between 68°F ...
...One or more ink cartridges are empty. (See Replacing the ink cartridges on page 11-25.) Check to see if the LCD is plugged in text or graphics. Cartridge expiration dates are printed on both the MFC...environment for up to 91°F. Characters and lines are skewed. Smudged stain at http://solutions.brother.com. Try using plain paper, use the 'Enhanced Normal Printing' mode to load paper, ...sure the paper is a problem with your MFC, check the chart below and follow the troubleshooting tips. MFC prints blank pages. Cartridges remain fresh for your MFC is between 68°F ...
Users Manual - English
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... across the page or the top and bottom of quality in the paper tray at any one time. Vertical black lines when receiving. Make sure the Printer Platen is not working properly...., envelopes and post cards on the reverse side or at least 24 bit color data with the sending machine. MFC feeds multiple pages Printed pages are wrinkled. Highest resolution needs longer data processing,... 'Bi-Directional Printing'. Try the other person to see if the same problem occurs. Make sure the paper is not full color in the printer driver are not loaded in the printer driver 'Basic' ...
... across the page or the top and bottom of quality in the paper tray at any one time. Vertical black lines when receiving. Make sure the Printer Platen is not working properly...., envelopes and post cards on the reverse side or at least 24 bit color data with the sending machine. MFC feeds multiple pages Printed pages are wrinkled. Highest resolution needs longer data processing,... 'Bi-Directional Printing'. Try the other person to see if the same problem occurs. Make sure the paper is not full color in the printer driver are not loaded in the printer driver 'Basic' ...
Users Manual - English
Page 139
... transmission error with possible interference on the phone line, try changing the menu setting of memory. Make a copy to check the line. If the problem continues, ask the telephone company to check that the Fax mode on page 6-3), print fax messages in . Check for a dial tone. Try sending...turn off Fax Storage (see Canceling a scheduled job on the line. SUGGESTIONS Check the MFC is probably temporary noise or static on page 3-11). To gain extra memory, you made shows the same problem, your MFC may be out of Compatibility to Basic or Normal. (See Compatibility on page 11-14...
... transmission error with possible interference on the phone line, try changing the menu setting of memory. Make a copy to check the line. If the problem continues, ask the telephone company to check that the Fax mode on page 6-3), print fax messages in . Check for a dial tone. Try sending...turn off Fax Storage (see Canceling a scheduled job on the line. SUGGESTIONS Check the MFC is probably temporary noise or static on page 3-11). To gain extra memory, you made shows the same problem, your MFC may be out of Compatibility to Basic or Normal. (See Compatibility on page 11-14...
Users Manual - English
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.... Your MFC may create a problem sending or receiving faxes. Custom features on the line as CNG Tone. This condition is related to the telephone system industry and is illuminated. (See Enter Copy mode Vertical streaks appear in the File menu and select the Brother TWAIN/WIA driver. In PaperPort®, click Scan in...
.... Your MFC may create a problem sending or receiving faxes. Custom features on the line as CNG Tone. This condition is related to the telephone system industry and is illuminated. (See Enter Copy mode Vertical streaks appear in the File menu and select the Brother TWAIN/WIA driver. In PaperPort®, click Scan in...
Users Manual - English
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Compatibility If you adjust the Equalization for fax operations. 1 Press Menu/Set, 2, 0, 1. 2 Press ▲ or ▼ to 9600 bps. Unless interference is a recurring problem on your phone line, you may prefer to possible interference on the phone line, we recommend that you are having difficulty sending or receiving a fax ... MAINTENANCE 11 - 14 Miscellaneous 1.Compatibility Press Menu/Set. 3 Press Stop/Exit. ■ Basic reduces the default modem speed to select Normal, Basic (or High). The MFC adjusts the modem speed for compatibility.
Compatibility If you adjust the Equalization for fax operations. 1 Press Menu/Set, 2, 0, 1. 2 Press ▲ or ▼ to 9600 bps. Unless interference is a recurring problem on your phone line, you may prefer to possible interference on the phone line, we recommend that you are having difficulty sending or receiving a fax ... MAINTENANCE 11 - 14 Miscellaneous 1.Compatibility Press Menu/Set. 3 Press Stop/Exit. ■ Basic reduces the default modem speed to select Normal, Basic (or High). The MFC adjusts the modem speed for compatibility.
Users Manual - English
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.... Caution Do NOT touch the print head. If ink is still missing, call Brother Customer Service (see missing ink in your MFC over six months or the expiration date written on page i). The MFC will start printing the Print Quality Check Sheet again and then return to Step 5.... Color Start. If the problem still exists, repeat the cleaning and test print procedures at least five times. When a print head nozzle is cleaned, the horizontal lines are gone. 11 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE 8 Press 2 (No) for the new ink cartridge. Start Cleaning? 1.Yes 2.No The MFC ...
.... Caution Do NOT touch the print head. If ink is still missing, call Brother Customer Service (see missing ink in your MFC over six months or the expiration date written on page i). The MFC will start printing the Print Quality Check Sheet again and then return to Step 5.... Color Start. If the problem still exists, repeat the cleaning and test print procedures at least five times. When a print head nozzle is cleaned, the horizontal lines are gone. 11 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE 8 Press 2 (No) for the new ink cartridge. Start Cleaning? 1.Yes 2.No The MFC ...
Users Manual - English
Page 148
... it locks securely into place as shown in position. Not allowing the MFC to complete this parking process may void your MFC. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 20 Packing and shipping the MFC Whenever you transport the MFC, use the packing materials that all mechanical noise has stopped. Caution It is essential that the... ink cartridges in the diagram. Shipping without them will cause damage to 'park' the print head after a print job. It is important to allow the MFC to your MFC and may lead to print problems and possible damage to the...
... it locks securely into place as shown in position. Not allowing the MFC to complete this parking process may void your MFC. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 20 Packing and shipping the MFC Whenever you transport the MFC, use the packing materials that all mechanical noise has stopped. Caution It is essential that the... ink cartridges in the diagram. Shipping without them will cause damage to 'park' the print head after a print job. It is important to allow the MFC to your MFC and may lead to print problems and possible damage to the...
Users Manual - English
Page 156
... you start printing (after correcting the cartridge installation) because the colors were mixed. ■ Once you continue to use only Genuine Brother Brand replacement ink cartridges. Our warranty coverage does not apply to...machine may cause damage to any problem that was caused by the expiration date written on the cartridge package. ■ Do not dismantle or tamper with only Genuine Brother Branded Supplies. If you do so...Do not remove ink cartridges if you do so, it may reduce the ink quantity and the MFC will not know the quantity of ink left in the cartridge. ■ Do not touch the...
... you start printing (after correcting the cartridge installation) because the colors were mixed. ■ Once you continue to use only Genuine Brother Brand replacement ink cartridges. Our warranty coverage does not apply to...machine may cause damage to any problem that was caused by the expiration date written on the cartridge package. ■ Do not dismantle or tamper with only Genuine Brother Branded Supplies. If you do so...Do not remove ink cartridges if you do so, it may reduce the ink quantity and the MFC will not know the quantity of ink left in the cartridge. ■ Do not touch the...
Users Manual - English
Page 158
...problems. If each other 's operations. However, the Distinctive Ring feature allows you program the MFC to take full advantage of the telephone company's Distinctive Ring service. When you get the Distinctive Ring service from the telephone company, you will conflict with each one number on later. The Brother MFC... has a Distinctive Ring feature that Voice Mail and the MFC will need to follow the directions below to use your line, so both Voice ...
...problems. If each other 's operations. However, the Distinctive Ring feature allows you program the MFC to take full advantage of the telephone company's Distinctive Ring service. When you get the Distinctive Ring service from the telephone company, you will conflict with each one number on later. The Brother MFC... has a Distinctive Ring feature that Voice Mail and the MFC will need to follow the directions below to use your line, so both Voice ...