Users Manual - English
Page 6
...the United States, this warranty covers only warranty service within the U.S. What Brother will do: If the problem reported concerning your dated bill of shipping, packing product, and insurance (if you desire). Brother® One Year Limited Warranty and Replacement Service (USA only) Who is covered: •... does not cover: (1) Physical damage to this Product; (2) Damage caused by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period. For products purchased in, but not limited to floor models or ...
...the United States, this warranty covers only warranty service within the U.S. What Brother will do: If the problem reported concerning your dated bill of shipping, packing product, and insurance (if you desire). Brother® One Year Limited Warranty and Replacement Service (USA only) Who is covered: •... does not cover: (1) Physical damage to this Product; (2) Damage caused by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period. For products purchased in, but not limited to floor models or ...
Users Manual - English
Page 7
...copy of sale). Because some states do not return your original Product to Brother within five (5) business days; (ii) the problems with the Machine that Brother agreed to replace in the package from Brother. The foregoing are not covered by the balance of consequential or incidental damages...OR SAMPLE. It is not responsible for you to pick up to the cost of a new Product only if: (i) you . Brother® One Year Limited Warranty and Replacement Service (USA only) provided such replacement products conform to the manufacturer's specifications for that repair or replacement as...
...copy of sale). Because some states do not return your original Product to Brother within five (5) business days; (ii) the problems with the Machine that Brother agreed to replace in the package from Brother. The foregoing are not covered by the balance of consequential or incidental damages...OR SAMPLE. It is not responsible for you to pick up to the cost of a new Product only if: (i) you . Brother® One Year Limited Warranty and Replacement Service (USA only) provided such replacement products conform to the manufacturer's specifications for that repair or replacement as...
Users Manual - English
Page 15
... and Product Registration (USA only 1-2 On-Line Registration (USA and Canada 1-2 Control panel overview 1-3 Turning the MFC on and off 1-6 About fax machines 1-7 Custom features 1-7 Do you have Voice Mail on the phone line 1-7 Why should there be... problems 1-7 How can you avoid possible problems 1-7 Fax tones and handshake 1-8 ECM (Error Correction Mode 1-9 Connecting the MFC 1-9 Connecting an external telephone 1-9 Connecting an external telephone answering device (TAD 1-10 Sequence...
... and Product Registration (USA only 1-2 On-Line Registration (USA and Canada 1-2 Control panel overview 1-3 Turning the MFC on and off 1-6 About fax machines 1-7 Custom features 1-7 Do you have Voice Mail on the phone line 1-7 Why should there be... problems 1-7 How can you avoid possible problems 1-7 Fax tones and handshake 1-8 ECM (Error Correction Mode 1-9 Connecting the MFC 1-9 Connecting an external telephone 1-9 Connecting an external telephone answering device (TAD 1-10 Sequence...
Users Manual - English
Page 28
... after four, your Voice Mail will stop your MFC from receiving calls. Your Brother MFC is designed to work with an answering machine. Since both the MFC and Voice Mail will pick up the call has been answered. If you avoid possible problems? How can pass the call back to the ... machines Custom features Do you will install your new MFC, there is a strong possibility that neither Voice Mail nor the MFC can you set , each other from receiving faxes. Why should there be problems? A very good way to avoid problems like the one will answer first. It is to remember that Voice...
... after four, your Voice Mail will stop your MFC from receiving calls. Your Brother MFC is designed to work with an answering machine. Since both the MFC and Voice Mail will pick up the call has been answered. If you avoid possible problems? How can pass the call back to the ... machines Custom features Do you will install your new MFC, there is a strong possibility that neither Voice Mail nor the MFC can you set , each other from receiving faxes. Why should there be problems? A very good way to avoid problems like the one will answer first. It is to remember that Voice...
Users Manual - English
Page 37
... system and ask them to Manual. While it is to be answered by a switchboard operator, it may create a problem with a PBX 1 It is received. If the MFC is often relatively simple to connect the MFC to a key system or a PBX (Private Branch Exchange), we suggest that you are installing the... MFC to have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, an alarm system or other custom feature on one phone line it is recommended that the unit will be connected to a multi-...
... system and ask them to Manual. While it is to be answered by a switchboard operator, it may create a problem with a PBX 1 It is received. If the MFC is often relatively simple to connect the MFC to a key system or a PBX (Private Branch Exchange), we suggest that you are installing the... MFC to have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, an alarm system or other custom feature on one phone line it is recommended that the unit will be connected to a multi-...
Users Manual - English
Page 51
...50 Faxes Interval: Off 5.Remote Fax 1.Fax Opt Fwd/Paging Off Fax Forward Paging Sets the MFC to 8-1 forward fax messages 8-2 or to be retrieved by another fax machine. 6-15 7.Overseas ... only a few keys (and Start). 2.Setup - Dial Stores Speed-Dial 7-1 numbers, so you can sometimes cause problems. 6-13 3.Set Quick- 1.Speed-Dial - Main Menu 2.Fax (Continued) Select & Set Select & Set to...only) (Continued) Combines delayed faxes to the same fax number at the same time of day into one transmission. 6-16 5.Real Time Off You can send a fax 6-9 TX On without using the Next...
...50 Faxes Interval: Off 5.Remote Fax 1.Fax Opt Fwd/Paging Off Fax Forward Paging Sets the MFC to 8-1 forward fax messages 8-2 or to be retrieved by another fax machine. 6-15 7.Overseas ... only a few keys (and Start). 2.Setup - Dial Stores Speed-Dial 7-1 numbers, so you can sometimes cause problems. 6-13 3.Set Quick- 1.Speed-Dial - Main Menu 2.Fax (Continued) Select & Set Select & Set to...only) (Continued) Combines delayed faxes to the same fax number at the same time of day into one transmission. 6-16 5.Real Time Off You can send a fax 6-9 TX On without using the Next...
Users Manual - English
Page 77
...MFC. The ring patterns below to use more than one has a separate phone number, neither will need to follow the directions below are supported by your line, so both Voice Mail and the MFC...telephone company and ask for one that Voice Mail and the MFC will install your telephone company...problems. If each other 's operations. This is shown. 5 - 10 SETUP RECEIVE Do you . However, the Distinctive Ring feature allows you received is not on later. Register the one... strong possibility that is so your MFC can only register one your new MFC on the phone line that you choose...
...MFC. The ring patterns below to use more than one has a separate phone number, neither will need to follow the directions below are supported by your line, so both Voice Mail and the MFC...telephone company and ask for one that Voice Mail and the MFC will install your telephone company...problems. If each other 's operations. This is shown. 5 - 10 SETUP RECEIVE Do you . However, the Distinctive Ring feature allows you received is not on later. Register the one... strong possibility that is so your MFC can only register one your new MFC on the phone line that you choose...
Users Manual - English
Page 139
...supported. 11 - 12 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3820CN ONLY) To clear this setting to Off. 1 Press Menu/Set, 4, 6. 2 Press or to improve a washed out or weak picture. Cropping If your photo is a problem with the types of color in an image to select Off (or On). Press Menu...to access the media card in the image. When an error message appears on a camera. ■ Sharpness This setting enhances the detail of color in the drive (slot) does not contain a .JPG file. You can easily identify and troubleshoot any difficulties. Out Of Memory-This message ...
...supported. 11 - 12 WALK-UP PHOTOCAPTURE CENTER™ (MFC-3820CN ONLY) To clear this setting to Off. 1 Press Menu/Set, 4, 6. 2 Press or to improve a washed out or weak picture. Cropping If your photo is a problem with the types of color in an image to select Off (or On). Press Menu...to access the media card in the image. When an error message appears on a camera. ■ Sharpness This setting enhances the detail of color in the drive (slot) does not contain a .JPG file. You can easily identify and troubleshoot any difficulties. Out Of Memory-This message ...
Users Manual - English
Page 142
.... If trouble is experienced with your MFC, call your right to file a complaint with the FCC if you to make changes in its facilities, equipment, operations or procedures that temporary discontinuance of service may be required. Brother cannot accept any financial or other responsibilities... on page i.) If the equipment is resolved. There are not able to solve a problem with this equipment, for repair or warranty information, please contact Brother Customer Service. (See Brother numbers on coin service lines provided by this original. The telephone company may make necessary ...
.... If trouble is experienced with your MFC, call your right to file a complaint with the FCC if you to make changes in its facilities, equipment, operations or procedures that temporary discontinuance of service may be required. Brother cannot accept any financial or other responsibilities... on page i.) If the equipment is resolved. There are not able to solve a problem with this equipment, for repair or warranty information, please contact Brother Customer Service. (See Brother numbers on coin service lines provided by this original. The telephone company may make necessary ...
Users Manual - English
Page 148
.... The paper is out of paper (Letter or Legal), and then press Black Start or Color Start. Comm.Error Poor phone line quality caused a communication error. Reload the correct size of...put it in Polled Waiting mode. If the problem continues, call the telephone company and ask them to check your MFC identifies the problem and displays an error message. Calls must call...or receive again. 13 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , call the Brother fax back system (USA only). Error messages As with any sophisticated office product, errors ...
.... The paper is out of paper (Letter or Legal), and then press Black Start or Color Start. Comm.Error Poor phone line quality caused a communication error. Reload the correct size of...put it in Polled Waiting mode. If the problem continues, call the telephone company and ask them to check your MFC identifies the problem and displays an error message. Calls must call...or receive again. 13 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , call the Brother fax back system (USA only). Error messages As with any sophisticated office product, errors ...
Users Manual - English
Page 149
... has a mechanical problem. Reinsert the correct media card. If a sending machine has a color fax, the machine's 'handshake' will request that the fax be sent as a black and white fax. In USA: 1-800-284-4329 In Canada: 1-877-BROTHER In Montreal: (514) 685-6464 Media Error (MFC-3820CN only) The media.... ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Data Remains Print data remains in the machine's memory. Ink Empty One or more of ink. Allow the machine to convert it , the color fax will stop all print operations. DR Mode in the media drive does not Reinsert the correct media...
... has a mechanical problem. Reinsert the correct media card. If a sending machine has a color fax, the machine's 'handshake' will request that the fax be sent as a black and white fax. In USA: 1-800-284-4329 In Canada: 1-877-BROTHER In Montreal: (514) 685-6464 Media Error (MFC-3820CN only) The media.... ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Data Remains Print data remains in the machine's memory. Ink Empty One or more of ink. Allow the machine to convert it , the color fax will stop all print operations. DR Mode in the media drive does not Reinsert the correct media...
Users Manual - English
Page 155
... TROUBLESHOOTING AND ROUTINE MAINTENANCE Stains appear on the reverse side or at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or (514) 685-6464 (in Montreal). If the problem continues, call Brother Customer Service at the bottom of paper. (See About paper on Auto Reduction. (See Printing a reduced incoming fax... Alignment. (See Print quality check on with the sending machine. Received color fax prints only in text or graphics. If you are having difficulty with your machine If you think there is a problem with your MFC or the way your faxes look, make a copy using the Black ...
... TROUBLESHOOTING AND ROUTINE MAINTENANCE Stains appear on the reverse side or at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or (514) 685-6464 (in Montreal). If the problem continues, call Brother Customer Service at the bottom of paper. (See About paper on Auto Reduction. (See Printing a reduced incoming fax... Alignment. (See Print quality check on with the sending machine. Received color fax prints only in text or graphics. If you are having difficulty with your machine If you think there is a problem with your MFC or the way your faxes look, make a copy using the Black ...
Users Manual - English
Page 156
...a single phone line with no answer, check the telephone line cord connection. If the problem continues, ask the telephone company to sounds. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. In PaperPort, click Scan in text or graphics. Vertical black ...Printer Difficulties Horizontal lines appear in the File menu and select the Brother TWAIN driver. Scanning Difficulties TWAIN errors appear while scanning. SUGGESTIONS Make sure the machine is ( 51). Your MFC may create a problem sending or receiving fax data. Try changing your setup. (See ...
...a single phone line with no answer, check the telephone line cord connection. If the problem continues, ask the telephone company to sounds. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. In PaperPort, click Scan in text or graphics. Vertical black ...Printer Difficulties Horizontal lines appear in the File menu and select the Brother TWAIN driver. Scanning Difficulties TWAIN errors appear while scanning. SUGGESTIONS Make sure the machine is ( 51). Your MFC may create a problem sending or receiving fax data. Try changing your setup. (See ...
Users Manual - English
Page 159
...OR- The MFC will ask you can see missing short lines as shown below, press 2 (No). STEP A: Color block quality check... The LCD shows: Is Step "A" OK? 4 Check the quality of the four color 1.Yes ...2.No blocks on the sheet. (Black/Cyan/Yellow/Magenta). 5 If all lines are clear and visible, press 1 (Yes) to go to STEP B. 13 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCE OK Poor The LCD will start cleaning the colors.... If you if the print quality is finished, press Black Start or Color Start. The LCD ...
...OR- The MFC will ask you can see missing short lines as shown below, press 2 (No). STEP A: Color block quality check... The LCD shows: Is Step "A" OK? 4 Check the quality of the four color 1.Yes ...2.No blocks on the sheet. (Black/Cyan/Yellow/Magenta). 5 If all lines are clear and visible, press 1 (Yes) to go to STEP B. 13 - 12 TROUBLESHOOTING AND ROUTINE MAINTENANCE OK Poor The LCD will start cleaning the colors.... If you if the print quality is finished, press Black Start or Color Start. The LCD ...
Users Manual - English
Page 161
...; X) on page 9-21 in the cartridge. 1 Press Ink. 2 Press or Ink Volume. Checking the ink volume You can check the ink volume from your MFC over six months or the expiration date written on page i). to select Ink Volume Press Menu/Set. 3 Press or to check.. If ink is left...the ink cartridge, check it by printing another Print Quality Check Sheet. If the problem still exists, repeat the cleaning and test print procedures at least five times. If you want to select the color you still see Brother numbers on the cartridge package has passed. Or, the ink may void the ...
...; X) on page 9-21 in the cartridge. 1 Press Ink. 2 Press or Ink Volume. Checking the ink volume You can check the ink volume from your MFC over six months or the expiration date written on page i). to select Ink Volume Press Menu/Set. 3 Press or to check.. If ink is left...the ink cartridge, check it by printing another Print Quality Check Sheet. If the problem still exists, repeat the cleaning and test print procedures at least five times. If you want to select the color you still see Brother numbers on the cartridge package has passed. Or, the ink may void the ...
Users Manual - English
Page 169
...expiration date written on the display after you have installed ink cartridges, check that you still cannot solve a problem with water immediately and call Brother Customer Service. (See Brother numbers on page i.) 13 - 22 TROUBLESHOOTING AND ROUTINE MAINTENANCE Using or attempting to use it may reduce...start printing (after correcting the cartridge installation) because the colors were mixed. ■ Once you open an ink cartridge, install it may spill when you continue to the machine itself and/or it in the MFC and use potentially incompatible inks and/or cartridges in ...
...expiration date written on the display after you have installed ink cartridges, check that you still cannot solve a problem with water immediately and call Brother Customer Service. (See Brother numbers on page i.) 13 - 22 TROUBLESHOOTING AND ROUTINE MAINTENANCE Using or attempting to use it may reduce...start printing (after correcting the cartridge installation) because the colors were mixed. ■ Once you open an ink cartridge, install it may spill when you continue to the machine itself and/or it in the MFC and use potentially incompatible inks and/or cartridges in ...
Quick Setup Guide - English
Page 1
... your problem or question, access the Brother Solutions Center directly from the driver or go to http://solutions.brother.com Keep this "Quick Setup Guide" for quick and easy reference at all times. Setting Up the Machine Windows ® Windows® Network Mac OS® 8.6-9.2 Installing the Driver & Software Quick Setup Guide MFC-3820CN Before...
... your problem or question, access the Brother Solutions Center directly from the driver or go to http://solutions.brother.com Keep this "Quick Setup Guide" for quick and easy reference at all times. Setting Up the Machine Windows ® Windows® Network Mac OS® 8.6-9.2 Installing the Driver & Software Quick Setup Guide MFC-3820CN Before...
Quick Setup Guide - English
Page 10
...to make sure the ink cartridges are installed correctly. 8 If you install the ink cartridges, check to replace them. Press Color Start. 3 The MFC starts printing the PRINT QUALITY CHECK SHEET (only during initial ink cartridge installation). Using or attempting to use potentially incompatible inks... and/or cartridges in the MFC and use it may cause damage to any problem that you do not refill the ink cartridges provided with only Genuine Brother Branded Supplies. 6 Color Block Quality and Alignment Check 1 After the cleaning cycle is ...
...to make sure the ink cartridges are installed correctly. 8 If you install the ink cartridges, check to replace them. Press Color Start. 3 The MFC starts printing the PRINT QUALITY CHECK SHEET (only during initial ink cartridge installation). Using or attempting to use potentially incompatible inks... and/or cartridges in the MFC and use it may cause damage to any problem that you do not refill the ink cartridges provided with only Genuine Brother Branded Supplies. 6 Color Block Quality and Alignment Check 1 After the cleaning cycle is ...
Quick Setup Guide - English
Page 21
... in the power cord. G When this screen appears, connect the USB interface cable to your PC, and then connect it to correct the problem. Turn on the MFC by selecting Yes, and then click Next. It will be printed so you click No, follow the prompts on the screen. A test page... will take a few seconds for the installation screen to F on pages 16 - 18. If you can check the print quality. The installation of the Brother drivers...
... in the power cord. G When this screen appears, connect the USB interface cable to your PC, and then connect it to correct the problem. Turn on the MFC by selecting Yes, and then click Next. It will be printed so you click No, follow the prompts on the screen. A test page... will take a few seconds for the installation screen to F on pages 16 - 18. If you can check the print quality. The installation of the Brother drivers...
Network Users Manual - English
Page 9
... 7-5 Setup from CD-ROM 7-5 Adding a Second Brother Internet Port 7-8 Other Sources of Information 7-8 8 Troubleshooting 8-1 Overview 8-1 Installation problems 8-1 Intermittent Problems 8-3 TCP/IP Troubleshooting 8-3 Windows® 98/Me Peer to Peer Print (LPR) Troubleshooting 8-4 Brother Internet Print (TCP/IP) Troubleshooting......... 8-5 Internet Fax Troubleshooting 8-6 9 Brother Internet Fax Printing Software 9-1 Overview 9-1 Installing Brother Internet Fax Printing Driver 9-2 Changing the BFP...
... 7-5 Setup from CD-ROM 7-5 Adding a Second Brother Internet Port 7-8 Other Sources of Information 7-8 8 Troubleshooting 8-1 Overview 8-1 Installation problems 8-1 Intermittent Problems 8-3 TCP/IP Troubleshooting 8-3 Windows® 98/Me Peer to Peer Print (LPR) Troubleshooting 8-4 Brother Internet Print (TCP/IP) Troubleshooting......... 8-5 Internet Fax Troubleshooting 8-6 9 Brother Internet Fax Printing Software 9-1 Overview 9-1 Installing Brother Internet Fax Printing Driver 9-2 Changing the BFP...