Network Users Manual - English
Page 9
... (Not available for DCP models, MFC-253CW, MFC-255CW, MFC-257CW and MFC-295CN 128 Using the BRAdmin Light utility to change the print server settings 128 Other sources of information ...128 10 Troubleshooting 129 Overview...129 General problems ...129 Network print software installation problems 131 Printing problems...133 Scanning and PC Fax problems ...134 Wireless network troubleshooting...136 Wireless...
... (Not available for DCP models, MFC-253CW, MFC-255CW, MFC-257CW and MFC-295CN 128 Using the BRAdmin Light utility to change the print server settings 128 Other sources of information ...128 10 Troubleshooting 129 Overview...129 General problems ...129 Network print software installation problems 131 Printing problems...133 Scanning and PC Fax problems ...134 Wireless network troubleshooting...136 Wireless...
Network Users Manual - English
Page 138
...; Windows® The Firewall on your problem, please visit the Brother Solutions Center at: http://solutions.brother.com. b Double-click Windows Firewall. c Click the General tab. This chapter is divided into the following sections: „ General problems „ Network print software installation problems „ Printing problems „ Scanning and PC-FAX problems „ Protocol-specific troubleshooting „ Wireless...
...; Windows® The Firewall on your problem, please visit the Brother Solutions Center at: http://solutions.brother.com. b Double-click Windows Firewall. c Click the General tab. This chapter is divided into the following sections: „ General problems „ Network print software installation problems „ Printing problems „ Scanning and PC-FAX problems „ Protocol-specific troubleshooting „ Wireless...
Network Users Manual - English
Page 143
... the Add button. In Description of service: Enter any description, for this service on your network: Enter "Localhost". 3. In Internal Port number for example, "Brother PC Fax". 2. In Description of service: Enter any other personal firewall software, see the User's Guide for example 192.168.0.12) or...Port Number for network scanning by entering the information below: 1. Troubleshooting Scanning and PC Fax problems 10 The network scanning feature does not work in Windows® The network PC Fax feature does not work in Windows® 10 Firewall settings on the General tab is ...
... the Add button. In Description of service: Enter any description, for this service on your network: Enter "Localhost". 3. In Internal Port number for example, "Brother PC Fax". 2. In Description of service: Enter any other personal firewall software, see the User's Guide for example 192.168.0.12) or...Port Number for network scanning by entering the information below: 1. Troubleshooting Scanning and PC Fax problems 10 The network scanning feature does not work in Windows® The network PC Fax feature does not work in Windows® 10 Firewall settings on the General tab is ...
Users Manual - English
Page 16
...the Printer, Scanner, PC Fax and Network. 1 General Information 1 Using the documentation 1 Thank you make the most of your machine. Reading the documentation will help you for buying a Brother machine! WARNING Warnings tell you must follow or avoid to prevent possible machine problems or damage to a ...-ROM. Bold Italics Courier New Bold typeface identifies specific keys on the LCD of the machine. CAUTION Cautions specify procedures you to Brother, MFC-XXXX (where XXXX is your model name) from the Start menu, point to a possible electrical shock. Electrical Hazard icons alert ...
...the Printer, Scanner, PC Fax and Network. 1 General Information 1 Using the documentation 1 Thank you make the most of your machine. Reading the documentation will help you for buying a Brother machine! WARNING Warnings tell you must follow or avoid to prevent possible machine problems or damage to a ...-ROM. Bold Italics Courier New Bold typeface identifies specific keys on the LCD of the machine. CAUTION Cautions specify procedures you to Brother, MFC-XXXX (where XXXX is your model name) from the Start menu, point to a possible electrical shock. Electrical Hazard icons alert ...
Users Manual - English
Page 55
..., the machine will prevent your machine. This will conflict with the operation of your Brother machine from being able to receive an incoming fax, since Voice Mail cannot transfer the incoming fax back to the Brother machine. 41 Voice Mail 7 7 If you have a pulse dialing service, but need...control panel of your Voice Mail. Similarly, if your Brother machine is set to answer after 4 rings and your Voice Mail is in your machine. If no one telephone line may create problems with each other custom features on one is set to answer after 2 rings, then your ...
..., the machine will prevent your machine. This will conflict with the operation of your Brother machine from being able to receive an incoming fax, since Voice Mail cannot transfer the incoming fax back to the Brother machine. 41 Voice Mail 7 7 If you have a pulse dialing service, but need...control panel of your Voice Mail. Similarly, if your Brother machine is set to answer after 4 rings and your Voice Mail is in your machine. If no one telephone line may create problems with each other custom features on one is set to answer after 2 rings, then your ...
Users Manual - English
Page 57
...devices What does Brother's 'Distinctive Ring' do? 7 The Brother machine has a Distinctive Ring feature that allows you choose the ring pattern to register 7 You can only register one Distinctive Ring ...silent on next page to 'register' the new Distinctive Ring pattern they give you to get a new fax number, make sure you . Ring Pattern 1 2 3 4 Rings long-long short-long-short short-short... the Distinctive Ring pattern at any problems. If each other 's operations. If the ring pattern you will only answer calls to use more than one has a separate telephone number, neither...
...devices What does Brother's 'Distinctive Ring' do? 7 The Brother machine has a Distinctive Ring feature that allows you choose the ring pattern to register 7 You can only register one Distinctive Ring ...silent on next page to 'register' the new Distinctive Ring pattern they give you to get a new fax number, make sure you . Ring Pattern 1 2 3 4 Rings long-long short-long-short short-short... the Distinctive Ring pattern at any problems. If each other 's operations. If the ring pattern you will only answer calls to use more than one has a separate telephone number, neither...
Users Manual - English
Page 110
... an error message. (See Error and maintenance messages on page 106.) One or more ink cartridges have reached the end of their life. (See...(where XX is an abbreviation of the color), see a print error message on . Click Start and then Printers and Faxes. Make sure the machine is unchecked. If...Print Even Pages settings, you bought the machine. Right-click and choose Brother MFC-XXXX (where XXXX is your computer. (See the Quick Setup Guide.) ... the machine is plugged in and that the On/Off key is a problem with your machine, check the chart below and follow the troubleshooting tips. ...
... an error message. (See Error and maintenance messages on page 106.) One or more ink cartridges have reached the end of their life. (See...(where XX is an abbreviation of the color), see a print error message on . Click Start and then Printers and Faxes. Make sure the machine is unchecked. If...Print Even Pages settings, you bought the machine. Right-click and choose Brother MFC-XXXX (where XXXX is your computer. (See the Quick Setup Guide.) ... the machine is plugged in and that the On/Off key is a problem with your machine, check the chart below and follow the troubleshooting tips. ...
Users Manual - English
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...174; or Printing and Faxing for Macintosh in the Software...Color Settings, and make a copy to reduce the print resolution. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User's Guide on Brother Photo paper, load one...fax machine. Try the other person to send the color fax again. (See Replacing the ink cartridges on the CD-ROM.) When you uncheck Color...See Printing a reduced incoming fax on page 39.) a ...Faxes Difficulty Suggestions Condensed print and white streaks You probably had a bad connection, with the sending machine. Received color fax...
...174; or Printing and Faxing for Macintosh in the Software...Color Settings, and make a copy to reduce the print resolution. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User's Guide on Brother Photo paper, load one...fax machine. Try the other person to send the color fax again. (See Replacing the ink cartridges on the CD-ROM.) When you uncheck Color...See Printing a reduced incoming fax on page 39.) a ...Faxes Difficulty Suggestions Condensed print and white streaks You probably had a bad connection, with the sending machine. Received color fax...
Users Manual - English
Page 114
...on the same line as the Brother machine, make sure your answering machine is a feature that allows you to receive a fax even if you have answered the call before the machine has a chance to answer. „ If you are having problems receiving faxes or voice messages, set your ... Record five seconds of silence at your location may be interfering with your Brother machine answers. Have someone send you a test fax: „ If you often get transmission errors due to receive the fax, then another device or subscriber service may be a problem with your machine is turned On.
...on the same line as the Brother machine, make sure your answering machine is a feature that allows you to receive a fax even if you have answered the call before the machine has a chance to answer. „ If you are having problems receiving faxes or voice messages, set your ... Record five seconds of silence at your location may be interfering with your Brother machine answers. Have someone send you a test fax: „ If you often get transmission errors due to receive the fax, then another device or subscriber service may be a problem with your machine is turned On.
Users Manual - English
Page 115
.../Caller ID, Voice Mail, an alarm system or other custom feature on page 39.) Sending a fax call to the machine. Brother's ECM (Error Correction Mode) feature should help overcome this problem by pressing Stop/Exit. This condition is B related to the telephone system industry and is not ...sure the telephone line cord is illuminated. (See Entering Fax mode on page 28.) Ask the other custom service and it may create a problem sending or receiving faxes. Vertical black lines when sending. (MFC-295CN only) Make sure that the Fax key is plugged into the telephone wall jack and the...
.../Caller ID, Voice Mail, an alarm system or other custom feature on page 39.) Sending a fax call to the machine. Brother's ECM (Error Correction Mode) feature should help overcome this problem by pressing Stop/Exit. This condition is B related to the telephone system industry and is not ...sure the telephone line cord is illuminated. (See Entering Fax mode on page 28.) Ask the other custom service and it may create a problem sending or receiving faxes. Vertical black lines when sending. (MFC-295CN only) Make sure that the Fax key is plugged into the telephone wall jack and the...
Users Manual - English
Page 118
.... Follow the instructions below to configure the Firewall. If you are having Network problems, see Reports on your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in Ready mode. For Windows® ... Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in this list. (MFC-295CN only) Reconnect the LAN cable to the hub to configure the Firewall. The network PC-Fax Receive feature does not work . If possible, try...
.... Follow the instructions below to configure the Firewall. If you are having Network problems, see Reports on your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in Ready mode. For Windows® ... Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in this list. (MFC-295CN only) Reconnect the LAN cable to the hub to configure the Firewall. The network PC-Fax Receive feature does not work . If possible, try...
Users Manual - English
Page 119
...ECM feature is a recurring problem on the telephone line, we recommend that you change the compatibility to choose Normal (or Basic(for VoIP)). „ Basic(for fax operations. c Press Stop/Exit. Press OK. b Press a or b to Basic(for color fax sending. Note When you..., 0, 6. b Press a or b to Detection will shorten the dial detect pause. B 105 Telephone line interference B If you are having problems sending or receiving a fax due to possible interference on your telephone line, you may prefer to 9,600 bps. a Press Menu, 0, 5. Troubleshooting and Routine Maintenance Dial ...
...ECM feature is a recurring problem on the telephone line, we recommend that you change the compatibility to choose Normal (or Basic(for VoIP)). „ Basic(for fax operations. c Press Stop/Exit. Press OK. b Press a or b to Basic(for color fax sending. Note When you..., 0, 6. b Press a or b to Detection will shorten the dial detect pause. B 105 Telephone line interference B If you are having problems sending or receiving a fax due to possible interference on your telephone line, you may prefer to 9,600 bps. a Press Menu, 0, 5. Troubleshooting and Routine Maintenance Dial ...
Users Manual - English
Page 120
...One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. While this happens, your machine identifies the problem and shows an error message. Visit us at http://solutions.brother....com. You can correct most common error and maintenance messages are shown below. If the paper type is set to Plain Paper or Inkjet Paper, the machine will receive and print faxes in black & white. „ Faxing... If a sending machine has a color fax, the machine's 'handshake' will ...
...One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. While this happens, your machine identifies the problem and shows an error message. Visit us at http://solutions.brother....com. You can correct most common error and maintenance messages are shown below. If the paper type is set to Plain Paper or Inkjet Paper, the machine will receive and print faxes in black & white. „ Faxing... If a sending machine has a color fax, the machine's 'handshake' will ...
Users Manual - English
Page 121
...machine has a color fax, the machine's 'handshake' will stop all print operations. B 107 Open the scanner cover and remove any important messages. Take out the new ink cartridge and reinstall it slowly until it clicks. (See Replacing the ink cartridges on page 116.) One or more of ...has a mechanical problem. -OR- An ink cartridge is available, black and white faxes will be stored in the machine. If the error message continues, see the error message Clean Unable 46 in the memory as a paperclip or ripped paper is not cleared, call Brother Customer Service. ...
...machine has a color fax, the machine's 'handshake' will stop all print operations. B 107 Open the scanner cover and remove any important messages. Take out the new ink cartridge and reinstall it slowly until it clicks. (See Replacing the ink cartridges on page 116.) One or more of ...has a mechanical problem. -OR- An ink cartridge is available, black and white faxes will be stored in the machine. If the error message continues, see the error message Clean Unable 46 in the memory as a paperclip or ripped paper is not cleared, call Brother Customer Service. ...
Users Manual - English
Page 122
...ink during the different purging and flushing operations. Contact Brother Customer Service or a Brother Authorized Service Center to another telephone line. Print data is full. Send the fax again or connect the machine to have your machine serviced. (See Brother numbers on page i.) Other reasons for cleaning are ... a period of purges and flushes required to be covered under the stated product warranty. Firmly close it from the memory. If the problem continues, call . Error Message Clean Unable 46 (Init Unable 46) (Print Unable 46) Close Ink Cover Comm.Error Cover is Open...
...ink during the different purging and flushing operations. Contact Brother Customer Service or a Brother Authorized Service Center to another telephone line. Print data is full. Send the fax again or connect the machine to have your machine serviced. (See Brother numbers on page i.) Other reasons for cleaning are ... a period of purges and flushes required to be covered under the stated product warranty. Firmly close it from the memory. If the problem continues, call . Error Message Clean Unable 46 (Init Unable 46) (Print Unable 46) Close Ink Cover Comm.Error Cover is Open...
Users Manual - English
Page 123
.... Unplug the device from Manual to another memory card that the fax is a problem with Hub has been connected to cool down. table. You can... Ink Low Black Ink Low Yellow Ink Low Cyan Ink Low Magenta One or more ink cartridges are not supported. Order a new ink cartridge...44.) High Temperature The print head is Unusable. If a sending machine has a color fax to send, your machine's 'handshake' will be printed at your memory drive you ... table.) See Clean Unable XX in this table. See Using the ADF (MFC-295CN only) on page 112. A Hub or USB Flash memory drive with Hub...
.... Unplug the device from Manual to another memory card that the fax is a problem with Hub has been connected to cool down. table. You can... Ink Low Black Ink Low Yellow Ink Low Cyan Ink Low Magenta One or more ink cartridges are not supported. Order a new ink cartridge...44.) High Temperature The print head is Unusable. If a sending machine has a color fax to send, your machine's 'handshake' will be printed at your memory drive you ... table.) See Clean Unable XX in this table. See Using the ADF (MFC-295CN only) on page 112. A Hub or USB Flash memory drive with Hub...
Users Manual - English
Page 145
...using 32 the memory. 4.Overseas Mode Off* On Off* If you are in Bold with an asterisk. 131 Checks which jobs are having problems 33 sending faxes overseas, set this to on. 0.Glass ScanSize A4 Letter* Adjusts the scan area of 29 the scanner glass to turn the (Continued)... machine on or off. Menu and Features Main Menu 2.Fax (Continued) Submenu Menu Selections Options Descriptions Page 1.Setup Receive 4.Remote Codes On* (l51, #51) Allows you send. The factory settings are shown...
...using 32 the memory. 4.Overseas Mode Off* On Off* If you are in Bold with an asterisk. 131 Checks which jobs are having problems 33 sending faxes overseas, set this to on. 0.Glass ScanSize A4 Letter* Adjusts the scan area of 29 the scanner glass to turn the (Continued)... machine on or off. Menu and Features Main Menu 2.Fax (Continued) Submenu Menu Selections Options Descriptions Page 1.Setup Receive 4.Remote Codes On* (l51, #51) Allows you send. The factory settings are shown...
Users Manual - English
Page 154
...problems. Resets the print server back to the factory default settings. Allows you to change the LCD language. Page 105 123 123 123 See Quick Setup Guide. Level2 - The factory settings are shown in Bold with an asterisk. Descriptions Sets the resolution for VoIP) - 2.Speed Dial&Fax ... change the LCD language. Resets all stored Speed Dial numbers and restores the Station ID, Quick Dial List, Transmission Verification Report and Fax Journal back to its factory default settings, such as the password and IP address information. Options Standard* Fine S.Fine Photo See Network...
...problems. Resets the print server back to the factory default settings. Allows you to change the LCD language. Page 105 123 123 123 See Quick Setup Guide. Level2 - The factory settings are shown in Bold with an asterisk. Descriptions Sets the resolution for VoIP) - 2.Speed Dial&Fax ... change the LCD language. Resets all stored Speed Dial numbers and restores the Station ID, Quick Dial List, Transmission Verification Report and Fax Journal back to its factory default settings, such as the password and IP address information. Options Standard* Fine S.Fine Photo See Network...
