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Brother International MFC 295CN Support Question

Brother International MFC 295CN Support Question

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Question posted by mmacel on March 19th, 2013

Why Is My Brothers Printer Not Receiving Faxes

My machine has worked fine until yesterday.  Now the phone rings with a fax and the machine says receiving but nothing is printed out.

Current Answers

Answer #1: Posted by tintinb on April 11th, 2013 11:09 PM
This answer was accepted by the poster of the original question.
tintinb

Member since:
October 26th, 2012

Points: 7,056,560
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Your Brother MFC 295CN printer/scanner does not receive faxes because the currently installe driver may be corrupted or outdated. Reinstall the driver with the one that can be found in Brother website. Here's the link to the latest driver:

http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&prod=mfc295cn_all&c=us&lang=en

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin


Related Brother International MFC 295CN Manual Pages

Network Users Manual - English - Page 7

3 Configuring your machine for a wireless network (Not available for DCP-365CN, DCP-395CN and MFC-295CN) 19 Overview...19 Wireless network terms and concepts ...Setup™ (Infrastructure mode only 26 Configuration using the Brother installer application on the CD-ROM to configure your wireless network machine ...27 Configuring your machine for a wireless network 28 Using the Setup Wizard from...
Network Users Manual - English - Page 18

...manage network devices including computers, routers and Brother network ready machines. Visit ...Brother printer driver by right-clicking the machine icon from your model at http://solutions.brother.com to work in a Mac OS X Simple Network Configured system. (Mac OS X 10.3.9 - 10.5.x) TELNET 1 The Brother print server supports TELNET server for this protocol is Off. Your Brother machine...
Network Users Manual - English - Page 36

... DCP-365CN, DCP-395CN and MFC-295CN) Configuration using an Ethernet cable (B) (not provided), this is an Ethernet Hub or Router in the same network as the wireless access point (A) of your machine, you proceed with the machine. Configuring your machine for a wireless network (Not available for Macintosh using the Brother installer application (For DCP-373CW...
Network Users Manual - English - Page 104

... DHCP, BOOTP or RARP, you will prevent the print server from trying to a wireless Ethernet network, use the machine's control panel, BRAdmin Light utility or Remote Setup. In this chapter, you must set up the Brother machine for a wireless connection.) TCP/IP 6 If you connect the machine to obtain an IP address from any of...
Network Users Manual - English - Page 131

... either on the same subnet, or that you use the Brother installer application on the CD-ROM which you will be able to print using this chapter. By using your network printer. If you need to complete the configuration of your machine for installation details. 122 Please follow the steps in a Peer-to-Peer...
Network Users Manual - English - Page 133

... and click Add Port. h Close Printer Ports and Properties dialog box. g Click Finish. Network printing from Windows® basic TCP/IP Peer-to-Peer printing Printer driver already installed 8 If you have already installed the printer driver and wish to configure it for MFC-253CW, MFC-255CW and MFC-257CW) on the printer driver you wish to use. e The...
Software Users Manual - English - Page 3

...Using the Brother printer driver...2 Features ...2 Choosing the right type of paper...3 Simultaneous printing, scanning and faxing 3 Clearing data from the memory ...3 Status Monitor...4 Monitoring the machine's status ...4 Turning off the Status Monitor ...5 Printer driver settings...6 Accessing the printer driver settings...6 Basic tab ...7 Media Type...8 Quality ...8 Paper Size ...9 Color Mode...
Software Users Manual - English - Page 9

... Brother printer driver 1 A printer driver translates the data from the CD-ROM, see the User's Guide for Wireless Network Standard models only. 2 You will find appropriate drivers on your operating system. • If your PC. You can be understood by the printer/multi-function device. Brilliant High Quality Output Printing at : http://solutions.brother.com Features 1 This machine...
Software Users Manual - English - Page 162

Before finishing the Copy button configuration, set the Printer. PC-FAX - You can scan a page on the machine and print the copies using any of the features of the machine's printer driver, or you use your Macintosh and any standard printer driver installed on up menu, then click OK to 30 characters) and choose Copy Ratio. You can...
Software Users Manual - English - Page 167

...machine and exit the Remote Setup application. If you change the settings, you can upload them directly to your Macintosh screen. You cannot print the data until it is in Macintosh HD/Library/Printers/Brother... your machine will be downloaded automatically to the machine. 11 Remote Setup & PhotoCapture Center® 11 Remote Setup (Not available for DCP models, MFC-255CW and MFC-295CN) 11...
Software Users Manual - English - Page 197

... (Macintosh 138 Print Macintosh Brother Ink driver 118 Windows® Brother printer driver 6 R...Device Selector 132, 161, 182 Drivers Macintosh Brother Ink driver 118 TWAIN 132 Windows® Brother printer driver 2, 6 TWAIN 34 WIA 41 F FaceFilter Studio 27, 76 FAX (PC-FAX) Macintosh sending 126, 129 Windows 88 address book 95 cover page 90 facsimile style 91 group 97 receiving...
Users Manual - English - Page 8

... by anyone other rights which vary from packing the Inkjet MFC/Fax machine without limitation, ink cartridges, print cartridges, print rolls, thermal paper rolls, toner cartridges, drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by Brother, its Authorized Service Centres, will void your...
Users Manual - English - Page 42

... color faxes with multiple pages. a Make sure you can be sent in the ADF. (See Using the ADF (MFC-295CN only) on page 18.) c Enter the fax number...MFC-295CN only) Since you can use the ADF if you Next Page? e When the LCD asks you are in Fax mode . While the machine is printed on the scanner glass. Faxing from the ADF (MFC-295CN only) 5 a Make sure you send a black & white fax...
Users Manual - English - Page 85

... the images and number of copies you want . e Press a or b to choose DPOF Print:Yes. Size DPOF printing 11 DPOF stands for Digital Print Order Format. c If there is put into the proper slot. The printing positions when using , Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. 71 b Press a or b to step j. „...
Users Manual - English - Page 110

... the color), see a print error message on your machine, check the chart below and follow the troubleshooting tips. Right-click and choose Brother MFC-XXXX (where XXXX is your model name), and make sure that country. The error message will disappear after the machine re-starts printing. 96 Most problems can be made from within that Use Printer...
Users Manual - English - Page 112

...) Difficulty The machine prints dense lines on the CD-ROM.) Printing Received Faxes Difficulty Suggestions Condensed print and white streaks You probably had a bad connection, with the sending machine. Cannot perform 'Page Layout' printing. Print speed is too slow. Printed pages are using Genuine Brother Innobella™ Ink. In the printer driver Advanced tab, click Color Settings, and...
Users Manual - English - Page 115

... on a single telephone line with fax receiving tones. Vertical black lines when sending. (MFC-295CN only) Make sure that the Fax key is not good, clean the...devices that the receiving machine has paper. If the problem continues, ask the telephone company to all line cord connections. It may create a problem sending or receiving faxes. If you answered on the line. Brother...
Users Manual - English - Page 135

.... Troubleshooting and Routine Maintenance Cleaning the print head B To maintain good print quality, the machine will go to step i. „ If you clean the print head at once. If the print has not improved call Brother Customer Service. (See Brother numbers on page i.) Checking the print quality B If faded or streaked colors and text appear on your output, some...
Users Manual - English - Page 176

... -Guides. Personalized Ring 42 PhotoCapture Center® DPOF printing 71 from PC See Software User's Guide on the CD-ROM. Programming your machine 127 162 L LCD (liquid crystal display 127 Contrast 23 M Macintosh See Software User's Guide on the CD-ROM. Maintenance, routine 116 replacing ink cartridges 116 Manual dialing 52 receive 35 transmission...
Quick Setup Guide - English - Page 10

..., other entity or individual. 11 Fax Transmission Report Your Brother machine is on the same key as confirmation that can be printed on all fax pages that you make a mistake and want to start again, press Stop/Exit and go back to a. This report lists the name or fax number of the receiving party, the date, time...

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