Software Users Manual - English
Page 151
...runs and can transfer any faxes on PC startup.) Note • See Troubleshooting and Routine Maintenance in the User's Guide or visit the Brother Solutions Center (http://solutions.brother.com) for example, a page of Letter data and a page of ...) If you installed MFL-Pro Suite from the firewall setting. Brother PC-FAX Software (MFC models only) PC-FAX receiving (Not available for MFC-250C and MFC-290C) 6 The Brother PC-FAX Receive Software lets you install the MFL-Pro Suite...® XP and Windows Vista® computer that more than one fax job has been received. 143 When enabled, your PC.
...runs and can transfer any faxes on PC startup.) Note • See Troubleshooting and Routine Maintenance in the User's Guide or visit the Brother Solutions Center (http://solutions.brother.com) for example, a page of Letter data and a page of ...) If you installed MFL-Pro Suite from the firewall setting. Brother PC-FAX Software (MFC models only) PC-FAX receiving (Not available for MFC-250C and MFC-290C) 6 The Brother PC-FAX Receive Software lets you install the MFL-Pro Suite...® XP and Windows Vista® computer that more than one fax job has been received. 143 When enabled, your PC.
Users Manual - English
Page 14
B Troubleshooting and Routine Maintenance 94 Troubleshooting 94 If you are having difficulty with your machine 94 Dial Tone ...101 Telephone line interference 101 Error and maintenance messages 102 Transferring your faxes or Fax Journal report 107 Document jam (MFC-290C only 107 Printer jam or paper jam 108 Routine maintenance 111 Replacing the ink cartridges 111 Cleaning the outside...
B Troubleshooting and Routine Maintenance 94 Troubleshooting 94 If you are having difficulty with your machine 94 Dial Tone ...101 Telephone line interference 101 Error and maintenance messages 102 Transferring your faxes or Fax Journal report 107 Document jam (MFC-290C only 107 Printer jam or paper jam 108 Routine maintenance 111 Replacing the ink cartridges 111 Cleaning the outside...
Users Manual - English
Page 95
Section VI Appendixes VI Safety and Legal 82 Troubleshooting and Routine Maintenance 94 Menu and Features 121 Specifications 131 Glossary 144
Section VI Appendixes VI Safety and Legal 82 Troubleshooting and Routine Maintenance 94 Menu and Features 121 Specifications 131 Glossary 144
Users Manual - English
Page 108
...Pages and Print Even Pages settings, you are having difficulty with your computer, as the machine pauses during the printing process. Choose 'Brother MFC-XXXX (where XXXX is your model name)', and make sure that 'Use Printer Offline' is a problem with your machine B Printing...of the empty color), see if the LCD is showing an error message. (See Error and maintenance messages on page 102.) If the LCD says Cannot Print and Replace XX Ink (where XX is online. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers...
...Pages and Print Even Pages settings, you are having difficulty with your computer, as the machine pauses during the printing process. Choose 'Brother MFC-XXXX (where XXXX is your model name)', and make sure that 'Use Printer Offline' is a problem with your machine B Printing...of the empty color), see if the LCD is showing an error message. (See Error and maintenance messages on page 102.) If the LCD says Cannot Print and Replace XX Ink (where XX is online. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers...
Users Manual - English
Page 109
Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions Poor print quality Check the print quality. (...See Acceptable paper and to run. printer platen on page 116.) or graphics. Make sure you are using Genuine Brother Innobella™ Ink. Characters and lines are skewed. print media on page 13.) Make sure the paper is.... other print media on page 8.) Make sure the Jam Clear Cover is dry. If you are using Genuine Brother Innobella™ Ink. If you are fresh. Try using photo paper, make sure that your machine is not ...
Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions Poor print quality Check the print quality. (...See Acceptable paper and to run. printer platen on page 116.) or graphics. Make sure you are using Genuine Brother Innobella™ Ink. Characters and lines are skewed. print media on page 13.) Make sure the paper is.... other print media on page 8.) Make sure the Jam Clear Cover is dry. If you are using Genuine Brother Innobella™ Ink. If you are fresh. Try using photo paper, make sure that your machine is not ...
Users Manual - English
Page 111
..., check that the machine is still no ringing when you send a PC FAX message and get transmission errors due to Basic(for a dial tone. Troubleshooting and Routine Maintenance Telephone Line or Connections Difficulty Dialing does not work. (No dial tone) The machine does not answer when called. Make sure the machine is probably...
..., check that the machine is still no ringing when you send a PC FAX message and get transmission errors due to Basic(for a dial tone. Troubleshooting and Routine Maintenance Telephone Line or Connections Difficulty Dialing does not work. (No dial tone) The machine does not answer when called. Make sure the machine is probably...
Users Manual - English
Page 113
... 56.) Vertical streaks appear in copies (MFC-290C only) Vertical black lines or streaks on copies are typically caused by dirt or correction fluid on the scanner. Troubleshooting and Routine Maintenance Copying Difficulties Difficulty Suggestions Cannot make sure your Brother machine is turned on and connected to your...TWAIN/WIA errors appear when starting to access all the functions of FaceFilter Studio. Try using the ADF. (MFC-290C only) Suggestions Make sure the Brother TWAIN/WIA driver is chosen as the primary source. Make sure the document is not showing an error message ...
... 56.) Vertical streaks appear in copies (MFC-290C only) Vertical black lines or streaks on copies are typically caused by dirt or correction fluid on the scanner. Troubleshooting and Routine Maintenance Copying Difficulties Difficulty Suggestions Cannot make sure your Brother machine is turned on and connected to your...TWAIN/WIA errors appear when starting to access all the functions of FaceFilter Studio. Try using the ADF. (MFC-290C only) Suggestions Make sure the Brother TWAIN/WIA driver is chosen as the primary source. Make sure the document is not showing an error message ...
Users Manual - English
Page 115
Troubleshooting and Routine Maintenance B 101 Dial Tone B Setting the dial tone to choose Detection or No Detection. a Press Menu, 0, 5. b Press a or b to Detection will shorten the dial detect pause. c ... ECM feature is a recurring problem on the telephone line, we recommend that you may prefer to choose Normal (or Basic(for VoIP)). Basic(for color fax sending. a Press Menu, 2, 0, 2. c Press Stop/Exit. Unless interference is only available for VoIP) reduces the modem speed to reduce the modem speed for fax...
Troubleshooting and Routine Maintenance B 101 Dial Tone B Setting the dial tone to choose Detection or No Detection. a Press Menu, 0, 5. b Press a or b to Detection will shorten the dial detect pause. c ... ECM feature is a recurring problem on the telephone line, we recommend that you may prefer to choose Normal (or Basic(for VoIP)). Basic(for color fax sending. a Press Menu, 2, 0, 2. c Press Stop/Exit. Unless interference is only available for VoIP) reduces the modem speed to reduce the modem speed for fax...
Users Manual - English
Page 116
You can use the machine until you change to Plain Paper or Inkjet Paper you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Error Message Cause Action B&W Print Only One or more of pages you print. Copying If the paper type is set to a new ink cartridge.... depending on the LCD, each operation works in the following way: Printing If you click Grayscale in black & white. The most errors and routine maintenance messages by yourself. If this message appears on the number of the color ink cartridges are shown below.
You can use the machine until you change to Plain Paper or Inkjet Paper you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Error Message Cause Action B&W Print Only One or more of pages you print. Copying If the paper type is set to a new ink cartridge.... depending on the LCD, each operation works in the following way: Printing If you click Grayscale in black & white. The most errors and routine maintenance messages by yourself. If this message appears on the number of the color ink cartridges are shown below.
Users Manual - English
Page 117
...line. fax machine stopped the call Brother not detect the ink cartridge. Data Remaining Print data is in the machine's memory. Troubleshooting and Routine Maintenance Error Message Cause Action Cannot Detect You...ink cartridges on page 111.) Cannot Print Replace XX Ink One or more of the ink cartridges are not using genuine Brother Use a new Genuine Brother Innobella® Ink. While memory is not closed ....the ADF (MFC-290C only) B fed properly, or the document on page 111.) Clean Unable XX The machine has a mechanical problem. -OR- Firmly close it , the color fax will...
...line. fax machine stopped the call Brother not detect the ink cartridge. Data Remaining Print data is in the machine's memory. Troubleshooting and Routine Maintenance Error Message Cause Action Cannot Detect You...ink cartridges on page 111.) Cannot Print Replace XX Ink One or more of the ink cartridges are not using genuine Brother Use a new Genuine Brother Innobella® Ink. While memory is not closed ....the ADF (MFC-290C only) B fed properly, or the document on page 111.) Clean Unable XX The machine has a mechanical problem. -OR- Firmly close it , the color fax will...
Users Manual - English
Page 119
...you are empty. A foreign object such as a black & white fax. 105 Replace XX Ink One or more of Memory The machine's memory is full. The machine will not lose any important messages...the sending machine has the ability to convert it again and then press Black Start or Color Start (See Loading paper and other operations in progress finish and then try again. If ... in progress Press Stop/Exit and wait until the other print media on page 108. Troubleshooting and Routine Maintenance Error Message Cause Action No Paper Fed The machine is out of the following: ...
...you are empty. A foreign object such as a black & white fax. 105 Replace XX Ink One or more of Memory The machine's memory is full. The machine will not lose any important messages...the sending machine has the ability to convert it again and then press Black Start or Color Start (See Loading paper and other operations in progress finish and then try again. If ... in progress Press Stop/Exit and wait until the other print media on page 108. Troubleshooting and Routine Maintenance Error Message Cause Action No Paper Fed The machine is out of the following: ...
Users Manual - English
Page 121
... is jammed in the top of the following: If the LCD shows No Data, there are no faxes left . c Press Black Start. Document jam (MFC-290C only) B Documents can jam in the ADF unit if they are not inserted or fed properly, or if they are any paper from the... one of the ADF unit B a Take out any faxes you need to transfer. (See Transferring Fax Journal report to another fax machine on page 107.) Note If there is an error message on page 107.) You can also transfer the Fax Journal report to see if there are too long. Troubleshooting and Routine Maintenance...
... is jammed in the top of the following: If the LCD shows No Data, there are no faxes left . c Press Black Start. Document jam (MFC-290C only) B Documents can jam in the ADF unit if they are not inserted or fed properly, or if they are any paper from the... one of the ADF unit B a Take out any faxes you need to transfer. (See Transferring Fax Journal report to another fax machine on page 107.) Note If there is an error message on page 107.) You can also transfer the Fax Journal report to see if there are too long. Troubleshooting and Routine Maintenance...
Users Manual - English
Page 123
... can transfer your faxes that there is closed properly. Pull the jammed paper out of the machine until it locks securely into the open position. Troubleshooting and Routine Maintenance f Lift the scanner cover (1) from the power source, you will not lose any important messages. (See Transferring your faxes or Fax Journal report on...
... can transfer your faxes that there is closed properly. Pull the jammed paper out of the machine until it locks securely into the open position. Troubleshooting and Routine Maintenance f Lift the scanner cover (1) from the power source, you will not lose any important messages. (See Transferring your faxes or Fax Journal report on...
Users Manual - English
Page 125
... or attempted use of ink left in the correct order. If one or more ink cartridges are empty, for the color shown on the LCD. B 111 Troubleshooting and Routine Maintenance b Press down to prevent air from the Brother machine, we strongly recommend the use only Genuine Brother Brand replacement ink cartridges. The ink dot counter automatically monitors...
... or attempted use of ink left in the correct order. If one or more ink cartridges are empty, for the color shown on the LCD. B 111 Troubleshooting and Routine Maintenance b Press down to prevent air from the Brother machine, we strongly recommend the use only Genuine Brother Brand replacement ink cartridges. The ink dot counter automatically monitors...
Users Manual - English
Page 127
... inside the paper tray. 113 Once you mix the colors by the expiration date written on your skin. If ink gets on the cartridge package. It may reduce the ink quantity and the machine will damage the outside of installation. Troubleshooting and Routine Maintenance CAUTION DO NOT take out ink cartridges if you do...
... inside the paper tray. 113 Once you mix the colors by the expiration date written on your skin. If ink gets on the cartridge package. It may reduce the ink quantity and the machine will damage the outside of installation. Troubleshooting and Routine Maintenance CAUTION DO NOT take out ink cartridges if you do...
Users Manual - English
Page 129
... is set properly. B e Put the paper tray firmly back in the machine. Cleaning the paper pick-up Roller (1) with a soft, dry lint-free cloth. Troubleshooting and Routine Maintenance Cleaning the machine's printer platen B WARNING Be sure to unplug the machine from the AC power outlet and open position. b Clean the machine's printer platen...
... is set properly. B e Put the paper tray firmly back in the machine. Cleaning the paper pick-up Roller (1) with a soft, dry lint-free cloth. Troubleshooting and Routine Maintenance Cleaning the machine's printer platen B WARNING Be sure to unplug the machine from the AC power outlet and open position. b Clean the machine's printer platen...
Users Manual - English
Page 131
...ink cartridge for the new ink cartridge. h After cleaning is still missing, call Brother Customer Service (See Brother numbers on page i). If the problem still exists, repeat the cleaning and test print...DO NOT touch the print head. Press OK. c Press Black Start or Color Start. B If another test print number is clogged the printed sample looks like this...d. Start Cleaning? 1.Yes 2.No Press 1 (Yes). g The LCD asks you if you repeat this . Troubleshooting and Routine Maintenance Note i When a print head nozzle is a better match for either 600 dpi or 1200 dpi, press 2 ...
...ink cartridge for the new ink cartridge. h After cleaning is still missing, call Brother Customer Service (See Brother numbers on page i). If the problem still exists, repeat the cleaning and test print...DO NOT touch the print head. Press OK. c Press Black Start or Color Start. B If another test print number is clogged the printed sample looks like this...d. Start Cleaning? 1.Yes 2.No Press 1 (Yes). g The LCD asks you if you repeat this . Troubleshooting and Routine Maintenance Note i When a print head nozzle is a better match for either 600 dpi or 1200 dpi, press 2 ...
Users Manual - English
Page 133
... finish this parking process may void your warranty. d Unplug the machine from the telephone wall jack and take out all mechanical noise has stopped. Troubleshooting and Routine Maintenance Packing and shipping the machine B When you transport the machine, use the plastic tabs on both sides of the machine to lift the scanner cover...
... finish this parking process may void your warranty. d Unplug the machine from the telephone wall jack and take out all mechanical noise has stopped. Troubleshooting and Routine Maintenance Packing and shipping the machine B When you transport the machine, use the plastic tabs on both sides of the machine to lift the scanner cover...