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Question posted by llpidgeon on October 14th, 2011

My Printer Says'troubleshooting & Routine Maintenance'. How Do I Get To This?

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Related Brother International MFC 640CW Manual Pages

Users Manual - English - Page 23

13 Troubleshooting and routine maintenance 13-1 Troubleshooting 13-1 Error messages 13-1 Document jams 13-5 Document is jammed in the top of the ADF unit ... 13-5 Document is jammed inside the ADF unit 13-5 Printer jam or paper jam 13-6 Paper is jammed inside the paper tray 13-6 Paper is jammed inside the machine 13-7 If you...

Users Manual - English - Page 144

... receive again. The machine will cancel the job and eject the page that country. fax machine stopped the call again. Try the call . 13 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE Cover is Open The scanner cover is being printed. Press Stop/Exit. If this happens, your phone line. You can correct most common error messages...

Users Manual - English - Page 145

...color fax will stop all print operations. Media Error The media card is either corrupted, improperly formatted, or there is not properly installed. No File The media card in the correct position. TROUBLESHOOTING AND ROUTINE MAINTENANCE...Take out the ink cartridge and put it in again seating it , the color fax will be received into memory. No Cartridge An ink cartridge is a ...

Users Manual - English - Page 146

Paper Jam Paper is jammed in the machine. See Printer jam or paper jam on page 6-3.) -OR- The paper is jammed in process) ...is not the correct size. Out of paper (Letter, Legal or A4), and then press Black Start or Color Start. 13 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE To gain extra memory, you dialed does not Response/Busy answer or is busy. Verify the number and ...

Users Manual - English - Page 147

... hold faxes for several minutes and then reconnect it . (For details see PC-FAX sending on page 6-1 in Software User's Guide on the CD-ROM.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 4 After faxes are present, you have not set up your PC. To transfer all faxes in Step1. To keep all faxes to another...

Users Manual - English - Page 148

... not jammed. 2 Lift the document cover. 3 Pull the jammed document out to the right or left . 4 Close the document cover. Press Stop/Exit. 13 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE Press Stop/Exit. Document jams If the document is not jammed. 2 Open the ADF cover. 3 Pull the jammed document out to the left . 4 Close the...

Users Manual - English - Page 149

TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 6 Paper is jammed in the machine. Printer jam or paper jam Remove the jammed paper depending on where it is jammed inside the paper tray 1 Pull the paper tray out of the ...

Users Manual - English - Page 152

... printer driver 'Basic' tab, click 'Settings,' and check 'Enhanced Normal Printing.' If you are having difficulty with your machine, check the chart below and follow the troubleshooting tips. White horizontal lines appear in Software User's Guide CD-ROM.) Make sure your computer. Cartridge expiration dates are printed on page 1-14.) 13 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE...

Users Manual - English - Page 153

...CD-ROM.) True2Life® is not full color in the printer driver 'Basic' tab. If the copy ...color), True2Life® will not work. Changing the printer driver setting may be caused by static or interference on page 13-24.) Make sure you uncheck the True2Life®. Try setting the Display setting to reduce the print resolution. Try to '256 colors.' TROUBLESHOOTING AND ROUTINE MAINTENANCE...

Users Manual - English - Page 154

...Ask the other person to send the color fax again. (See Replacing the ink cartridges on page 13-23.) 13 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE Print the Transmission Verification Report and check...Time Transmission is probably temporary noise or static on page 3-10) Transmission Verification Report says 'Result:NG' or 'Result:ERROR'. There is set to check the line. ...

Users Manual - English - Page 158

.... If you get a horizontal line in the text or graphics on page i). 13 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE Caution Do NOT touch the print head. When cleaning is finished, the machine will regularly clean the...print head's warranty. 1 Press Ink. 2 Press ▲ or ▼ to select Black, Color or All. Press Menu/Set. The machine will clean the print head. Clean the print head ...

Users Manual - English - Page 159

... clear and visible, press 1 (Yes), and go to select Print Quality. Black OK? 1.Yes 2.No TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 16 Press Menu/Set. 4 Press Color Start. You can see if the quality is OK for black and three colors. OK Poor The LCD will ask you can check this by following these steps. If...

Users Manual - English - Page 160

...cleaning the print head. 9 After cleaning is cleaned, the horizontal lines are gone. 13 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE If ink is still missing after the fifth cleaning and test print, replace the ink cartridge for the... on page i). After the print head nozzle is finished, press Color Start. If you still see Brother numbers on the cartridge package has passed. 8 Press 2 (No...

Users Manual - English - Page 161

... 600 dpi and 1200 dpi test prints to select Alignment. Press Menu/Set. 4 Press Black Start or Color Start. Press Menu/Set. 3 Press ▲ or ▼ to see if number 5 most closely ...No) to Step 8. -OR- The machine begins printing the Alignment Check Sheet. TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 18 Checking the printing alignment You should rarely need to adjust the printing ...

Users Manual - English - Page 162

...cartridge. 1 Press Ink. 2 Press ▲ or ▼ to check. Press Menu/Set. 3 Press ▲ or ▼ to select the color you want to select Ink Volume. Ink Volume Bk:- + The LCD shows the ink volume. 4 Press Stop/Exit. Checking the ink volume You can ... on the CD-ROM and for Macintosh® users, see Status Monitor on the CD-ROM.) 13 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Users Manual - English - Page 167

... machine from the AC power outlet before cleaning the printer platen. ■ If ink is scattered on or around the printer platen be sure to wipe it off with a soft, dry, lint-free cloth. Printer Platen Clean Here Paper Feed Star Wheel Do NOT Touch! TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 24 Encoder Film Do NOT Touch!

Users Manual - English - Page 169

Replacing the ink cartridges Your machine is equipped with a message on the LCD. TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 26 Be sure to follow the LCD prompts to replace the ink... the level of ink in the correct order. Ink Cartridge Hook 3 Open the new ink cartridge bag for the color shown on the LCD, and then take out the ink cartridge. If one or more ink cartridges are empty,...

Users Manual - English - Page 170

...the scanner cover. 13 - 27 TROUBLESHOOTING AND ROUTINE MAINTENANCE Gently push the scanner cover support ...down firmly on the ink cartridge until the hook snaps over it into slot. Protective Yellow Cap DO NOT TOUCH Do not touch the area shown in an upright position when you open the bag the cartridge will not be damaged. 5 Each color...

Users Manual - English - Page 171

... LCD may ask you to verify that it was displayed on the LCD, the machine will automatically reset the ink dot counter. TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 28 7 If you replaced an ink cartridge while Near Empty was a brand new one , please be sure to select.... For each new cartridge you installed, press 1 on the display after you have installed ink cartridges, check that color.

Users Manual - English - Page 172

...Supplies. 13 - 29 TROUBLESHOOTING AND ROUTINE MAINTENANCE this can cause the ...ink to replace consumed ink cartridges with soap or detergent immediately. ■ If you install an ink cartridge in the wrong color position, you must clean the print head several times before you start printing (after correcting the cartridge installation) because the colors...