Users Manual - English
Page 3
... as the original owner of the product. Your registration with Brother International Corporation, you bought the machine. http://solutions.brother.com Note • You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to... register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource...
... as the original owner of the product. Your registration with Brother International Corporation, you bought the machine. http://solutions.brother.com Note • You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to... register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource...
Users Manual - English
Page 15
... Maintenance 90 Troubleshooting 90 If you are having difficulty with your machine 90 Error messages 95 Transferring your faxes or Fax Journal report 98 Document jam 98 Printer ...
... Maintenance 90 Troubleshooting 90 If you are having difficulty with your machine 90 Error messages 95 Transferring your faxes or Fax Journal report 98 Document jam 98 Printer ...
Users Manual - English
Page 95
Section V Appendixes V Safety and Legal 80 Troubleshooting and Routine Maintenance 90 Menu and Features 111 Specifications 121 Glossary 130
Section V Appendixes V Safety and Legal 80 Troubleshooting and Routine Maintenance 90 Menu and Features 111 Specifications 121 Glossary 130
Users Manual - English
Page 106
...media on page 95.) Check that your ink cartridges are having difficulty with your machine, check the chart below and follow the troubleshooting tips. One or more ink cartridges are empty. (See Replacing the ink cartridges on page 102.) Check to see if ... country. Click Start and then Printers and Faxes. If you bought the machine. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. The following may not have been stored properly before use. If you are fresh...
...media on page 95.) Check that your ink cartridges are having difficulty with your machine, check the chart below and follow the troubleshooting tips. One or more ink cartridges are empty. (See Replacing the ink cartridges on page 102.) Check to see if ... country. Click Start and then Printers and Faxes. If you bought the machine. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. The following may not have been stored properly before use. If you are fresh...
Users Manual - English
Page 107
... and lines are stacked. Clean the print head. (See Cleaning the print head on page 14.) Machine does not print from Adobe Try to run. Troubleshooting and Routine Maintenance Printing (Continued) Difficulty Suggestions White horizontal lines appear in the printer driver are the same.
... and lines are stacked. Clean the print head. (See Cleaning the print head on page 14.) Machine does not print from Adobe Try to run. Troubleshooting and Routine Maintenance Printing (Continued) Difficulty Suggestions White horizontal lines appear in the printer driver are the same.
Users Manual - English
Page 109
...to off. (See Easy Receive on page 37.) If you subscribe to check that the receiving machine has paper. Try avoiding this problem. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. Make sure that the Fax key is l51). Custom features on the ... interference on page 101.) Try changing your resolution to check your machine is more sensitive to your machine answers, hang up at once. Troubleshooting and Routine Maintenance Sending Faxes Difficulty Cannot send a fax Suggestions Check all devices that send and receive information on a single, shared line...
...to off. (See Easy Receive on page 37.) If you subscribe to check that the receiving machine has paper. Try avoiding this problem. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. Make sure that the Fax key is l51). Custom features on the ... interference on page 101.) Try changing your resolution to check your machine is more sensitive to your machine answers, hang up at once. Troubleshooting and Routine Maintenance Sending Faxes Difficulty Cannot send a fax Suggestions Check all devices that send and receive information on a single, shared line...
Users Manual - English
Page 111
... the power for approximately 24 hours without losing faxes stored in the machine. Troubleshooting and Routine Maintenance Error messages B As with any foreign objects inside the machine. (MFC-3360C and FAX-1860C) If the error message continues, see Transferring your faxes or Fax Journal report... on page 98 before disconnecting the machine so you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Error Message Cause Change Unable...
... the power for approximately 24 hours without losing faxes stored in the machine. Troubleshooting and Routine Maintenance Error messages B As with any foreign objects inside the machine. (MFC-3360C and FAX-1860C) If the error message continues, see Transferring your faxes or Fax Journal report... on page 98 before disconnecting the machine so you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Error Message Cause Change Unable...
Users Manual - English
Page 113
...cover and remove any important messages. No Response/Busy The number you will not lose any foreign objects inside the machine. (MFC-3360C and FAX-1860C) If the error message continues, see Transferring your faxes or Fax Journal report on page 39.) Printing operation in progress Reduce print resolution. (...To gain extra memory, you can be turned off Remote Fax Options on the CD-ROM.) Paper Jam Paper is not the correct size. Troubleshooting and Routine Maintenance Error Message No Paper Fed Cause The machine is out of paper or paper is in the machine. Fax sending or copy...
...cover and remove any important messages. No Response/Busy The number you will not lose any foreign objects inside the machine. (MFC-3360C and FAX-1860C) If the error message continues, see Transferring your faxes or Fax Journal report on page 39.) Printing operation in progress Reduce print resolution. (...To gain extra memory, you can be turned off Remote Fax Options on the CD-ROM.) Paper Jam Paper is not the correct size. Troubleshooting and Routine Maintenance Error Message No Paper Fed Cause The machine is out of paper or paper is in the machine. Fax sending or copy...
Users Manual - English
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Troubleshooting and Routine Maintenance Document is jammed inside the panel cover B a Take out any paper from the front of the machine. 1 b Pull out the jammed paper (1). ...
Troubleshooting and Routine Maintenance Document is jammed inside the panel cover B a Take out any paper from the front of the machine. 1 b Pull out the jammed paper (1). ...
Users Manual - English
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a Do one of the following: (MFC-3360C and FAX-1960C) Press Menu, 0, 5. (FAX-1860C) Press Menu, 0, 4. b Press a or b to 9,600 bps. a Press Menu, 2, 0, 2. Note When you change the compatibility to Basic, the ECM feature is a recurring problem on the ..., Basic (or High). Basic reduces the modem speed to choose Detection or No Detection. Press OK. Unless interference is only available for fax operations. Troubleshooting and Routine Maintenance Dial Tone B Setting the dial tone to use it only when needed. Normal sets the modem speed at 14,400 bps...
a Do one of the following: (MFC-3360C and FAX-1960C) Press Menu, 0, 5. (FAX-1860C) Press Menu, 0, 4. b Press a or b to 9,600 bps. a Press Menu, 2, 0, 2. Note When you change the compatibility to Basic, the ECM feature is a recurring problem on the ..., Basic (or High). Basic reduces the modem speed to choose Detection or No Detection. Press OK. Unless interference is only available for fax operations. Troubleshooting and Routine Maintenance Dial Tone B Setting the dial tone to use it only when needed. Normal sets the modem speed at 14,400 bps...
Users Manual - English
Page 119
... so, it clicks, and then close the ink cartridge cover. DO NOT touch the cartridge insertion slots. Troubleshooting and Routine Maintenance WARNING If ink gets in the Brother machine may reduce the ink quantity and the machine will automatically reset the ink dot counter. Use or attempted... use of unauthorized third party ink and/or cartridges. If you wait until it may cause damage to use of Genuine Brother Supplies. CAUTION Brother strongly recommends that you continue to the machine and/or may stain your machine. Insert the ink cartridge in the cartridge. e...
... so, it clicks, and then close the ink cartridge cover. DO NOT touch the cartridge insertion slots. Troubleshooting and Routine Maintenance WARNING If ink gets in the Brother machine may reduce the ink quantity and the machine will automatically reset the ink dot counter. Use or attempted... use of unauthorized third party ink and/or cartridges. If you wait until it may cause damage to use of Genuine Brother Supplies. CAUTION Brother strongly recommends that you continue to the machine and/or may stain your machine. Insert the ink cartridge in the cartridge. e...
Users Manual - English
Page 121
... back in the machine. If ink is scattered on or around the printer platen, wipe it off with isopropyl alcohol on a soft lint-free cloth. 1 Troubleshooting and Routine Maintenance Cleaning the machine printer platen B WARNING Unplug the machine from the AC power outlet before cleaning the printer platen (1). Cleaning the scanner...
... back in the machine. If ink is scattered on or around the printer platen, wipe it off with isopropyl alcohol on a soft lint-free cloth. 1 Troubleshooting and Routine Maintenance Cleaning the machine printer platen B WARNING Unplug the machine from the AC power outlet before cleaning the printer platen (1). Cleaning the scanner...
Users Manual - English
Page 123
...? 1.Yes 2.No Press 1 (Yes). If you want to choose Test Print. After replacing the ink cartridge, check the print quality. d Press Color Start. OK Poor Troubleshooting and Routine Maintenance h The LCD asks you if you repeat this procedure at least five times and the print quality is OK for black and... looking at least five times for the clogged color. Black OK? 1.Yes 2.No Press 1 (Yes) or 2 (No). i When a print head nozzle is still missing, call Brother Customer Service. (See Brother numbers on the sheet. After the print head nozzle is finished, press Color Start.
...? 1.Yes 2.No Press 1 (Yes). If you want to choose Test Print. After replacing the ink cartridge, check the print quality. d Press Color Start. OK Poor Troubleshooting and Routine Maintenance h The LCD asks you if you repeat this procedure at least five times and the print quality is OK for black and... looking at least five times for the clogged color. Black OK? 1.Yes 2.No Press 1 (Yes) or 2 (No). i When a print head nozzle is still missing, call Brother Customer Service. (See Brother numbers on the sheet. After the print head nozzle is finished, press Color Start.
Users Manual - English
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... to finish this parking process may lead to print problems and possible damage to 'park' the print head after a print job. a Press Menu, 5, 1. 1.Serial No. Troubleshooting and Routine Maintenance Machine Information B Checking the serial number B You can see the machine's serial number on the LCD.
... to finish this parking process may lead to print problems and possible damage to 'park' the print head after a print job. a Press Menu, 5, 1. 1.Serial No. Troubleshooting and Routine Maintenance Machine Information B Checking the serial number B You can see the machine's serial number on the LCD.
Users Manual - English
Page 153
... two-line jack 47 Temporary copy settings 70 Text, entering 120 special characters 120 Transferring your faxes or Fax Journal ... 98 Transparencies 9, 10, 12, 123 Troubleshooting 90 checking ink volume 108 document jam 98 error messages on LCD 95 if you are having difficulty copying 94 document jam 98 incoming calls...
... two-line jack 47 Temporary copy settings 70 Text, entering 120 special characters 120 Transferring your faxes or Fax Journal ... 98 Transparencies 9, 10, 12, 123 Troubleshooting 90 checking ink volume 108 document jam 98 error messages on LCD 95 if you are having difficulty copying 94 document jam 98 incoming calls...