Users Manual - English
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... FAQs and troubleshooting tips, and go to the 'Solutions' section to learn how to get the most efficient way to your product with Brother: ■ may support an insurance claim by you in Europe, contact your Brother product. http://solutions.brother.com You can...country from the pull down list. IMPORTANT: For technical and operational help us at: In USA: Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 In Canada: Brother International Corporation (Canada), Ltd. - Service center locations (Canada only) For the location of enhancements to ...
... FAQs and troubleshooting tips, and go to the 'Solutions' section to learn how to get the most efficient way to your product with Brother: ■ may support an insurance claim by you in Europe, contact your Brother product. http://solutions.brother.com You can...country from the pull down list. IMPORTANT: For technical and operational help us at: In USA: Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 In Canada: Brother International Corporation (Canada), Ltd. - Service center locations (Canada only) For the location of enhancements to ...
Users Manual - English
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...Troubleshooting ...6-1 LCD messages ...6-1 Error messages ...6-1 Maintenance messages ...6-3 Call service messages ...6-4 Paper jams and how to clear them 6-7 JAM A1 / JAM A2 (paper jam in the paper tray 6-8 JAM B (paper jam at the entrance to the fusing roller 6-9 JAM C (paper jam where the paper comes out of the printer... print quality ...6-16 Q & A ...6-20 Setting up the printer hardware 6-20 Setting up the printer ...6-21 Paper handling ...6-22 Printing ...6-23 A Appendix ...A-1 Printer specifications ...A-1 Printing ...A-1 Features ...A-2 Electrical and mechanical ...A-3 Paper ...
...Troubleshooting ...6-1 LCD messages ...6-1 Error messages ...6-1 Maintenance messages ...6-3 Call service messages ...6-4 Paper jams and how to clear them 6-7 JAM A1 / JAM A2 (paper jam in the paper tray 6-8 JAM B (paper jam at the entrance to the fusing roller 6-9 JAM C (paper jam where the paper comes out of the printer... print quality ...6-16 Q & A ...6-20 Setting up the printer hardware 6-20 Setting up the printer ...6-21 Paper handling ...6-22 Printing ...6-23 A Appendix ...A-1 Printer specifications ...A-1 Printing ...A-1 Features ...A-2 Electrical and mechanical ...A-3 Paper ...
Users Manual - English
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When you use the control panel buttons, the display will know that you need to take the printer off-line, the display changes to show the emulation you have chosen. If there are any problems, the display shows the appropriate error ... mark blinks ( ), the indicated toner is displayed on the LCD display shows the current printer status during normal operation as shown below. When toner becomes empty, the indicator disappears completely. For more information about these messages, see Troubleshooting in the toner cartridges (K: Black, C: Cyan, M: Magenta, Y: Yellow). LCD messages The ...
When you use the control panel buttons, the display will know that you need to take the printer off-line, the display changes to show the emulation you have chosen. If there are any problems, the display shows the appropriate error ... mark blinks ( ), the indicated toner is displayed on the LCD display shows the current printer status during normal operation as shown below. When toner becomes empty, the indicator disappears completely. For more information about these messages, see Troubleshooting in the toner cartridges (K: Black, C: Cyan, M: Magenta, Y: Yellow). LCD messages The ...
Users Manual - English
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... COVER OPEN Close the Duplex Unit Cover JAM X Remove the jammed paper. 6 Troubleshooting If you do not follow the instructions for using the printer, you bought the printer from or Brother Customer Service. . The control panel LCD names for the paper trays are closed.... duplex unit: DX Error messages When any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the resulting message on the LCD to the following messages appear, the printer will stop operating. TROUBLESHOOTING 6 - 1 NO TR ROLLER Install the transfer roller. LCD...
... COVER OPEN Close the Duplex Unit Cover JAM X Remove the jammed paper. 6 Troubleshooting If you do not follow the instructions for using the printer, you bought the printer from or Brother Customer Service. . The control panel LCD names for the paper trays are closed.... duplex unit: DX Error messages When any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the resulting message on the LCD to the following messages appear, the printer will stop operating. TROUBLESHOOTING 6 - 1 NO TR ROLLER Install the transfer roller. LCD...
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...not detected,install it, or make sure it is full. STORAGE FULL The RAMDISK SIZE is formatted and not in Tray . Check the printer driver settings and the paper size in Tray . MEDIATYPE ERROR Specify the correct media type: XX XX=T1, T2, or DX XX..., Thick Paper, Thicker Paper, Thin Paper SIZE MISMATCH Put Paper size in Write Protect mode. Paper mismatch between the Printer and the Printer Driver setting. Please install one. STORAGE FULL There is unable to the printer. MEMORY FULL The printer memory is full and the printer is no more memory. 6 - 2 TROUBLESHOOTING
...not detected,install it, or make sure it is full. STORAGE FULL The RAMDISK SIZE is formatted and not in Tray . Check the printer driver settings and the paper size in Tray . MEDIATYPE ERROR Specify the correct media type: XX XX=T1, T2, or DX XX..., Thick Paper, Thicker Paper, Thin Paper SIZE MISMATCH Put Paper size in Write Protect mode. Paper mismatch between the Printer and the Printer Driver setting. Please install one. STORAGE FULL There is unable to the printer. MEMORY FULL The printer memory is full and the printer is no more memory. 6 - 2 TROUBLESHOOTING
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Replace the fusing unit. Call your dealer or Brother Customer Service to replace the fusing unit. Replace the waste toner pack. K: Black, C: Cyan, M: Magenta, Y:... the transfer belt cleaner, paper discharger, transfer roller, separator pad, paper pick-up roller and transfer belt. TROUBLESHOOTING 6 - 3 Call your dealer or Brother Customer Service for a replacement of the paper feeding kit 2. Replace it when the toner becomes empty. It is...FUSER REPLACE 120K KIT REPLACE PF KIT2 NEAR WASTE TONER Meaning Action When the mark blinks ( ), the indicated color toner is nearly empty.
Replace the fusing unit. Call your dealer or Brother Customer Service to replace the fusing unit. Replace the waste toner pack. K: Black, C: Cyan, M: Magenta, Y:... the transfer belt cleaner, paper discharger, transfer roller, separator pad, paper pick-up roller and transfer belt. TROUBLESHOOTING 6 - 3 Call your dealer or Brother Customer Service for a replacement of the paper feeding kit 2. Replace it when the toner becomes empty. It is...FUSER REPLACE 120K KIT REPLACE PF KIT2 NEAR WASTE TONER Meaning Action When the mark blinks ( ), the indicated color toner is nearly empty.
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... it on again. Wait a few seconds, and then turn it on again. 6 - 4 TROUBLESHOOTING Wait a few seconds, and then turn it on again. Turn off the printer. Turn off the printer. Call Service Message ERROR S01 SERVICE CALL ERROR S02 SERVICE CALL ERROR S03 SERVICE CALL ERROR S04 ...Arithmetic overflow EX Undefined interrupt Software 1 interrupt Software 2 interrupt Unknown operator call your dealer or Brother Customer Service. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Call service messages When any ...
... it on again. Wait a few seconds, and then turn it on again. 6 - 4 TROUBLESHOOTING Wait a few seconds, and then turn it on again. Turn off the printer. Turn off the printer. Call Service Message ERROR S01 SERVICE CALL ERROR S02 SERVICE CALL ERROR S03 SERVICE CALL ERROR S04 ...Arithmetic overflow EX Undefined interrupt Software 1 interrupt Software 2 interrupt Unknown operator call your dealer or Brother Customer Service. Wait a few seconds, and then turn it on again. Turn off the printer. Wait a few seconds, and then turn it on again. Call service messages When any ...
Users Manual - English
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...printer. Black switching clutch error Turn off the printer. Yellow switching solenoid error Turn off the printer... Turn off the printer. Wait a few seconds...printer. Wait a few seconds, and then turn it on again. Erase LED error Turn off the printer...printer. Transfer roller solenoid error Turn off the printer. Fusing unit clutch error Turn off the printer. Process timing clock error Turn off the printer. Cyan switching clutch error Turn off the printer... printer. Flash write error Turn off the printer... error Turn off the printer. Wait a few seconds...
...printer. Black switching clutch error Turn off the printer. Yellow switching solenoid error Turn off the printer... Turn off the printer. Wait a few seconds...printer. Wait a few seconds, and then turn it on again. Erase LED error Turn off the printer...printer. Transfer roller solenoid error Turn off the printer. Fusing unit clutch error Turn off the printer. Process timing clock error Turn off the printer. Cyan switching clutch error Turn off the printer... printer. Flash write error Turn off the printer... error Turn off the printer. Wait a few seconds...
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... seconds, and then turn it on again. Toner empty sensor connection error Turn off the printer. Wait a few seconds, and then turn it on again. 6 - 6 TROUBLESHOOTING Scanner motor error Turn off the printer. Laser power error Turn off the printer. Wait a few seconds, and 2 then turn it on again. Wait a few seconds, and then turn...
... seconds, and then turn it on again. Toner empty sensor connection error Turn off the printer. Wait a few seconds, and then turn it on again. 6 - 6 TROUBLESHOOTING Scanner motor error Turn off the printer. Laser power error Turn off the printer. Wait a few seconds, and 2 then turn it on again. Wait a few seconds, and then turn...
Users Manual - English
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...However, the Status LED may jam in the upper assembly of the following message may be more paper jammed somewhere else. Please check the printer thoroughly. Press Go to remove the jammed paper. The message prompts you where to find the jammed paper. One of the duplex unit... (TRAY1) Paper jam in the printer memory. After you remove the jammed paper, there may appear on the LCD after you have followed the instructions, the printer will stop. Paper jams and how to clear them If paper jams inside the printer, at the entrance to the fusing roller. TROUBLESHOOTING 6 - 7
...However, the Status LED may jam in the upper assembly of the following message may be more paper jammed somewhere else. Please check the printer thoroughly. Press Go to remove the jammed paper. The message prompts you where to find the jammed paper. One of the duplex unit... (TRAY1) Paper jam in the printer memory. After you remove the jammed paper, there may appear on the LCD after you have followed the instructions, the printer will stop. Paper jams and how to clear them If paper jams inside the printer, at the entrance to the fusing roller. TROUBLESHOOTING 6 - 7
Users Manual - English
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... in the paper tray) JAM A1 JAM A2 If there is any jammed paper where the paper comes out, remove it. 5 Close the back cover. 6 - 8 TROUBLESHOOTING Wash toner stains immediately with toner, print several test pages before restarting your print job. ■ Remove the jammed paper carefully to prevent spreading toner.... ■ Take care not to stain your hands and clothes. If there is a paper jam in the printer. 4 Open the back cover. ■ Do not touch the toner surface of the jammed paper.
... in the paper tray) JAM A1 JAM A2 If there is any jammed paper where the paper comes out, remove it. 5 Close the back cover. 6 - 8 TROUBLESHOOTING Wash toner stains immediately with toner, print several test pages before restarting your print job. ■ Remove the jammed paper carefully to prevent spreading toner.... ■ Take care not to stain your hands and clothes. If there is a paper jam in the printer. 4 Open the back cover. ■ Do not touch the toner surface of the jammed paper.
Users Manual - English
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... . If you have the duplex unit installed, open the duplex back cover and then duplex inside unit first before open the back cover of the printer). Figure 6-4 TROUBLESHOOTING 6 - 9 JAM B (paper jam at the entrance to the fusing roller) JAM B If there is a paper jam at the entrance to remove the... jammed paper as for JAM C (paper jam where the paper comes out of the printer. 1 Open the back cover. 2 Remove the jammed paper by holding it with...
... . If you have the duplex unit installed, open the duplex back cover and then duplex inside unit first before open the back cover of the printer). Figure 6-4 TROUBLESHOOTING 6 - 9 JAM B (paper jam at the entrance to the fusing roller) JAM B If there is a paper jam at the entrance to remove the... jammed paper as for JAM C (paper jam where the paper comes out of the printer. 1 Open the back cover. 2 Remove the jammed paper by holding it with...
Users Manual - English
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Figure 6-7 7 Lock the fusing unit pressure release levers and close the top cover. 8 Close the back cover. 6 - 10 TROUBLESHOOTING Figure 6-6 6 Remove the jammed paper at the back of the printer by holding it with both sides. If the paper is caught in the fusing roller, follow the steps below: 4 Open the back cover. Figure 6-5 5 Release the fusing unit pressure release levers on both hands and pulling it slowly toward you.
Figure 6-7 7 Lock the fusing unit pressure release levers and close the top cover. 8 Close the back cover. 6 - 10 TROUBLESHOOTING Figure 6-6 6 Remove the jammed paper at the back of the printer by holding it with both sides. If the paper is caught in the fusing roller, follow the steps below: 4 Open the back cover. Figure 6-5 5 Release the fusing unit pressure release levers on both hands and pulling it slowly toward you.
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JAM C (paper jam where the paper comes out of the printer) JAM C If paper has passed behind the back cover and there is a paper jam where the paper comes out, follow the steps below: If you have the duplex unit installed, open the duplex back cover and then the duplex inside unit first before opening the back cover of the printer. 1 Open the back cover and release the fusing unit pressure release levers. Figure 6-8 2 Remove the jammed paper by pulling it out slowly. Figure 6-9 TROUBLESHOOTING 6 - 11
JAM C (paper jam where the paper comes out of the printer) JAM C If paper has passed behind the back cover and there is a paper jam where the paper comes out, follow the steps below: If you have the duplex unit installed, open the duplex back cover and then the duplex inside unit first before opening the back cover of the printer. 1 Open the back cover and release the fusing unit pressure release levers. Figure 6-8 2 Remove the jammed paper by pulling it out slowly. Figure 6-9 TROUBLESHOOTING 6 - 11
Users Manual - English
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Figure 6-10 Figure 6-11 6 - 12 TROUBLESHOOTING 3 Reset the fusing unit pressure release levers. 4 Close the back cover.
Figure 6-10 Figure 6-11 6 - 12 TROUBLESHOOTING 3 Reset the fusing unit pressure release levers. 4 Close the back cover.
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Figure 6-12 2 Remove the jammed paper by pulling it out slowly. 3 Close the duplex back cover. Figure 6-13 TROUBLESHOOTING 6 - 13 JAM D (paper jam in the lower part of the duplex unit) JAM D If there is a paper jam in the lower part of the duplex unit, follow these steps: 1 Open the duplex back cover.
Figure 6-12 2 Remove the jammed paper by pulling it out slowly. 3 Close the duplex back cover. Figure 6-13 TROUBLESHOOTING 6 - 13 JAM D (paper jam in the lower part of the duplex unit) JAM D If there is a paper jam in the lower part of the duplex unit, follow these steps: 1 Open the duplex back cover.
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JAM E (paper jam in the upper part of the duplex unit) JAM E If there is a paper jam in the upper part of the duplex unit, follow these steps: 1 Open the duplex back cover. 2 Open the duplex inside unit. Figure 6-14 Figure 6-15 6 - 14 TROUBLESHOOTING
JAM E (paper jam in the upper part of the duplex unit) JAM E If there is a paper jam in the upper part of the duplex unit, follow these steps: 1 Open the duplex back cover. 2 Open the duplex inside unit. Figure 6-14 Figure 6-15 6 - 14 TROUBLESHOOTING
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TROUBLESHOOTING 6 - 15 Figure 6-16 4 If the jammed paper is caught in the lower exit of the duplex unit, remove the jammed paper by rotating the green pinch roller downwards to feed the paper out through the exit of the duplex unit, remove it by pulling it out slowly. 3 If the paper is at the upper exit of the unit. Figure 6-17 5 Close the duplex inside unit and the duplex back cover.
TROUBLESHOOTING 6 - 15 Figure 6-16 4 If the jammed paper is caught in the lower exit of the duplex unit, remove the jammed paper by rotating the green pinch roller downwards to feed the paper out through the exit of the duplex unit, remove it by pulling it out slowly. 3 If the paper is at the upper exit of the unit. Figure 6-17 5 Close the duplex inside unit and the duplex back cover.
Users Manual - English
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...White streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Identify the missing color and replace that toner cartridge. *The toner has probably reached the end of poor print .... 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation 1) Check that the printer is on the toner roller, try the following procedure. 1) Cut a sheet approx. 50mm x 50mm out of the examples below . 6 - 16 TROUBLESHOOTING ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. However, when you...
...White streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Identify the missing color and replace that toner cartridge. *The toner has probably reached the end of poor print .... 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation 1) Check that the printer is on the toner roller, try the following procedure. 1) Cut a sheet approx. 50mm x 50mm out of the examples below . 6 - 16 TROUBLESHOOTING ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. However, when you...
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... abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. TROUBLESHOOTING 6 - 17 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ....that the toner cartridge is higher than 10 °C (50 °F) Completely blank or some colors are missing ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ...
... abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. TROUBLESHOOTING 6 - 17 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ....that the toner cartridge is higher than 10 °C (50 °F) Completely blank or some colors are missing ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ...